--- description: Learn more about Drag pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Drag Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Productivity Software](/directory/30968/productivity/software) > [Drag](/software/173949/drag) # Drag Canonical: https://www.capterra.ca/software/173949/drag Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/173949/drag?page=2) > Turn Gmail into a Team Workspace to support customers, close deals and manage tasks or other business workflows. > > Verdict: Rated **4.4/5** by 128 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Drag? SMBs operating in Google Workspace. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 128 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: DragApp - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$8.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Drag is the fastest and most cost-effective way to build workflows within your inbox. See full breakdown of features on: https://www.dragapp.com/pricing/ Custom pricing available for teams with 50+ users and discounts available for non-profit and educational institutions (contact us at team@dragapp.com to learn more). Free 7-day trial available (no credit card required). Key offerings in each pricing plan include: - Starter (from $8 user/month): For teams starting with collaboration. It includes: Unlimited users Unlimited Workspaces Unlimited shared conversations 10 automation rules Zapier integration Assignments and @mentions Email templates Email notes and subtasks 3-month reporting window - Plus (from $14 user/month): For growing teams that need to scale work. Unlimited users Unlimited Workspaces Unlimited shared conversations Unlimited automation rules File upload Default user roles Email sequences Merge cards 6-month reporting window - Pro (from $20 user/month): For teams with advanced email workflows. Unlimited users Unlimited Workspaces Unlimited shared conversations Unlimited automation rules API access Custom user roles Custom fields Business hours and SLA 12-month reporting window - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Brazilian Portuguese, English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - Access Controls/Permissions - Alerts/Notifications - Autoresponders - Billing & Invoicing - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Email Management Software - Email Tracking Software - File Sharing Software - Issue Management - Milestone Tracking - Mobile Access - Notes Management - Progress Tracking - Project Planning/Scheduling - Reporting & Statistics - Reporting/Project Tracking - SaaS Operations Management - Shared Inboxes - Signature Management - Task Management Software - Third-Party Integrations ## Integrations (6 total) - Gmail - Google Calendar - Google Drive - Google Workspace - Whatsapp CRM - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Productivity Software](https://www.capterra.ca/directory/30968/productivity/software) ## Related Categories - [Productivity Software](https://www.capterra.ca/directory/30968/productivity/software) - [Project Management Software](https://www.capterra.ca/directory/30002/project-management/software) - [Email Management Software](https://www.capterra.ca/directory/30553/email-management/software) - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) - [SaaS Management Software](https://www.capterra.ca/directory/31639/saas-management/software) ## Alternatives 1. [Gmail](https://www.capterra.ca/software/202338/gmail) — 4.8/5 (13327 reviews) 2. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17483 reviews) 3. [Microsoft Outlook](https://www.capterra.ca/software/1010311/microsoft-outlook) — 4.5/5 (2426 reviews) 4. [Microsoft 365](https://www.capterra.ca/software/58688/microsoft-365) — 4.6/5 (14035 reviews) 5. [Asana](https://www.capterra.ca/software/120550/asana-pm) — 4.5/5 (13547 reviews) ## Reviews ### "Best visual shared inbox I have ever used" — 5.0/5 > **Alina** | *February 25, 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I love how easy it is to organize emails with the drag-and-drop boards. The shared inbox is a game-changer for team collaboration > > **Cons**: It would be great to have more customization options for board layouts and email sorting > > Drag has been a huge help in keeping my inbox organized and making teamwork easier. The shared inbox and drag-and-drop boards are super convenient, and it just makes email management feel less chaotic. ----- ### "GET SCAMMED" — 1.0/5 > **Verified Reviewer** | *April 12, 2024* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: They are helpful before they sell you access. > > **Cons**: I was scammed by DRAGAPP.COM LIMITED (\[sensitive content hidden\]) A year ago, I purchased test access to their tool. It cost me $160.80. During the purchase, there is no checkbox to confirm the regulations or consent to data processing. Despite this, after a year of having the card connected, the company billed me $384. Additionally, the tool does not have the ability to unlink card data, you had to write to them in the form to do so. I am concerned whether my payment card details have been stolen by the company and I have been defrauded of $384. ----- ### "An irreplaceable discovery that it is the best for me in emails" — 5.0/5 > **Asmaa** | *September 14, 2023* | Import & Export | Recommendation rating: 10.0/10 > > **Pros**: It helped me a lot with emails and organizing them, it is a program that is more than wonderful > > **Cons**: Although it is very rare, I do not see any drawbacks on the draw > > I have saved a lot of time with this software , Absolute Time Saver and More\! ----- ### "Don't waste your time and money. Dragapp couldn't care less about its users" — 1.0/5 > **Verified Reviewer** | *March 1, 2024* | Retail | Recommendation rating: 0.0/10 > > **Pros**: I liked that it was fully integrated into the Gmail system. I could click on the Dragapp button and tweak the settings within Gmail. I liked the advertised features (if only they worked\!) > > **Cons**: None of the drip automations worked\! Customer support was non existent. They don't return emails or respond to questions. If you're dissatisfied with the experience and email them to ask for a refund, they'll also ignore your email. There's no way to cancel your subscription in the account system -- you actually have to EMAIL them to request subscription cancellation\! Astounding that in 2024, this is a thing on a venture-backed Saas platform. > > I don't know how Dragapp got such high reviews, but if they used to be good then they've completely gone downhill. Before I was a paying subscriber, their founder Duda was very quick to answer my questions. But once I actually became a paying subscriber of their annual subscription, all of a sudden Duda became unresponsive. They seem to lack a dedicated support team as well, as whenever I did get any kind of response, it was always from Duda and it's always with an aloof or begrudging attitude. Finally after two months of tinkering with their glitchy system and futile automations and nothing to show for it, I had enough of the non-sense and emailed Duda for a refund on my annual subscription--per usual, I got crickets. I even tried going to my account settings to cancel my subscription and, waddya know, you have to email them to cancel your subscription too\! Great, let me just email them to beg them to cancel my subscription and have them ignore my emails again. How has this scam of a business not gotten into legal troubles yet? ----- ### "Enhanced focus and peace of mind" — 5.0/5 > **Fernando** | *August 3, 2018* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: The most noticeable improvement has been opening my mail and knowing instantly what's going on at a glance, which frees resources in my mind (peace of mind, what a treasure\!) Besides that, I use the GTD method to organize my tasks. Every day I process my inbox following GTD's algorithm: 1. If something takes less than 2 minutes, I do it and archive the mail. 2. If I can delegate it, I do it and either archive the mail or put it in Doing, to follow it up. 3. If I want to do it, I move it to "Doing". This is an improvement over having just a list of tasks outside of my mail, because a lot of mails don't need to become tasks in an external app, and can be managed more easily with Drag, which reduces significantly the overhead of having to create tasks and follow up somewhere else, besides avoiding having to switch between between apps (from tasks to mail, etc), simplifying my workflow and increasing my productivity. > > **Cons**: I haven't found any opportunity cost so far in using Drag. I miss some functionalities, though. Mainly, I miss a way to defer mails I don't want to pay attention to now until a later date. This functionality already exists in Google's Inbox Mail App and I need it because it's one of the steps of the GTD's algorithm I mentioned before. > > I'm tackling most of the tasks than arrive to me through mail using Drag. Some of my mails become tasks in my external app, which I keep using (because not all of my tasks come from my mail, and I need a way to manage these ones), but Drag definitely helps me managing the tasks that come through my mail by (a) avoiding the overhead of translating many mails to tasks, and (b) allowing me to open my mail and knowing instantly what's going on at a glance. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/173949/drag?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/173949/drag) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data