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About Tailor Brands

Tailor Brands is a revolutionary business-building platform that simplifies every step of starting, managing, and growing a business.

Learn more about Tailor Brands

Pros:

The software is billed as a universal set up to help get an LLC and all related aspects of a business up and running.

Cons:

They do not provide you with a phone number to call them (must be trying to hide).

Tailor Brands ratings

Average score

Ease of Use
4.2
Customer Service
4.0
Features
4.1
Value for Money
3.8

Likelihood to recommend

7.5/ 10

Tailor Brands has an overall rating of 4.2 out 5 stars based on 296 user reviews on Capterra.

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Filter reviews (296)

Alexandria
Alexandria
Entrepreneur in US
Verified LinkedIn User
Cosmetics, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Started my LLC with ease!

5.0 2 years ago

Comments: My experience with Tailor Brands was amazing. I usually feel anxious when I feel out documents but since everything was so organized I was able to correctly feel each section out.

Pros:

I loved how easy it was to start up my LLC. Each step was was categorized by section and I was able to go section by section to ensure that each step was completed. It was very organized and I loved how simple it was to maneuver.

Cons:

I felt like I was called too much as opposed to emailed. I felt like everything I was contacted with about buying certain upgrades could have been communicated by email.

Verified Reviewer
Verified LinkedIn User
Apparel & Fashion, Self Employed
Used the Software for: 1-5 months
Reviewer Source

A starting guideline

5.0 2 years ago

Comments: My overall experience is very positive. I feel that my business is safe and compliant with legal requirements and that I have legitimate documents available when I need to implement policies, contracts, ect. The ease of managing the website and my online store are SO VALUABLE. I'm so glad I saw an ad on instagram for Tailor Brands right as I was trying to figure all of this out.

Pros:

The legal documents and website development features that Tailor Brands gives you are so easy to use and a weight off your shoulders. They take you through each step needed for your business, and some of which you didn't realize you needed until seeing it down the list they provide.

Cons:

The customer service is somewhat limited in the answers they give, pointing you towards an email you may have received or towards a state phone number. But overall I'd say they are helpful.

Sean
CEO in US
Arts & Crafts, Self Employed
Used the Software for: 1+ year
Reviewer Source

don't waste your money on tailor brands

1.0 9 months ago

Comments: terrible. when I request a refund for the charges they weren't supposed to take from my account they offered a store credit instead, after I had already explained that I would never use their services again.

Pros:

they create a false sense of security by scaring you into thinking there will be fines and penalties if you don't opt for their overpriced services. it felt easy at the time, I later realized that I could have done it all myself and been totally fine. at one point I actually got a letter from the secretary of states office warning of a scam they had just pulled on me.

Cons:

I tried to cancel my subscription since they hadn't delivered the services I had been paying for, they charged me for an extra year before they closed my account

Tailor Brands Response

9 months ago

We’re sorry to hear that you’ve had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future. I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :) Looking forward to hearing from you! Kind regards, Tailor Brands Team

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Small Business Branding Made Easy to Create

5.0 2 years ago

Pros:

It is all in one use from graphic designing up to email marketing. Helpful and easy to use for beginners.

Cons:

The customer service is not that effective or hard to contact. The billing fees are sometimes not good.

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Awesome jump-start to a successful Business launch!!

5.0 2 years ago

Comments: I have realized how professional and easily asssible my business has become. And to know that I created it with little to no experience was amazing! Truly gratifying!

Pros:

Tailor Brands provided the necessary tools and resources thatbreally helped to get my Business designed, prepared and launched which is easily managed through my personal log in. Awesome experience thus far!!

Cons:

Logo design and options made available can be more detailed. Request that accounts get two Logo options instead of one.

Tish
Tish
CEO in US
Verified LinkedIn User
Retail, Self Employed
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Owner

1.0 2 years ago

Comments: Awful! they never really help me with my site, after paying them to set it up for me I had to pay some one else to put the content in. At first I was able to edit my site via my phone then all of a sudden when I log in to make changes or add a product it was acting like I had never had a site and to start over. When I contacted them to ask why? I was told to send them what I wanted to add and they would for me. Next when I went to edit my site via my PC the same thing happened. I'm not paying for what I already paid for. I have a website I can't edit. I have product that on the site that I no longer have but can't remove it. I feel like they are doing me this way because I'm 64 yrs old and I don't have anyone to help be. So they just took advantage of me, sold me something and left me to figure it out on my own.

Pros:

Taking to [sensitive content hidden] they were fun.

Cons:

There is no customer care via phone, and they are not very helpful when the do return your email. The only phone call you get is when the sales team wants to sell you something.

Tailor Brands Response

2 years ago

We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name. We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :) Would you mind giving us an email address we can contact you at? Or you can also reach out to us at [email protected]. Kind regards, The Tailor Team

REBECA
FOUNDER in United Arab Emirates
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
Reviewer Source

DISGUSTING SERVICE

1.0 5 months ago

Pros:

easy to use and that's about it really,

Cons:

they charged me for 4 years continually for something i never used

Tailor Brands Response

2 months ago

We’re sorry to hear that you’ve had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future. I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :) Looking forward to hearing from you, Tailor Brands Team

Oneg
Health and Wellbeing Workshops in Israel
Alternative Medicine, Self Employed
Used the Software for: 1+ year
Reviewer Source

Bad service and ugly method of exploitation.

1.0 10 months ago

Comments: Bad. disappointment. A feeling that you don't care. They charge you money without your knowledge and even if you contact them on the same day because you came up with it in real time, they refuse to refund and disappear. shame.

Pros:

Automatic build a website, a ready to use tamplets.

Cons:

Bad service and ugly method of exploitation. Charge a fee without authorization and then refuse to make a refund, then don't answer and don't come back. Charge a fee for a renewable subscription that you did not approve, do not send a notification before nor after, do not send payment confirmations and receipts to email. Hope you don't notice that they charged you $300. My luck is that I received an sms from the credit card company that a purchase was made in my name without authorization. Shame of a brand. Be careful and take care. Choose alternatives with better service like Wix or WordPress.

Holly
Holly
Operating Manger in US
Verified LinkedIn User
Consumer Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Upselling Process

1.0 last year

Comments: Be where when they call for all their upsells. You are stuck once they added it to your dashboard and have billed you. Filing with the BBB and disputing the charges to see if that can fix this upselling nightmare!

Pros:

I had looked forward to working with Tailor Brands and that it was a one and done deal. Had the products I needed.

Cons:

But, as I was still filling out the application for my LLC a representative called me and proceed to upsell me on other items some of which I had already researched and wanted to purchase next month. She added a service I wasn't ready for and when I requested my money back on that item they said they had to research it. I didn't receive my money back because I had clicked on the tab but never went any further than that. The representative was very hard to understand. Now I'm stuck with a product that doesn't suit my current needs.

Brittany
Brittany
Founder in US
Verified LinkedIn User
Arts & Crafts, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Sooooo much Spam.

1.0 2 years ago

Comments: I would recommend an alternative.

Pros:

Website looks good but it was actually disorganized and not so great to navigate.

Cons:

They are disorganized and they spam me like crazy via email, phone, text. Very unprofessional tactics. I've had to block them across multiple platforms.

Tailor Brands Response

2 years ago

We're sorry to hear that you've had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future. I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :) Looking forward to hearing from you! Kind regards, Tailor Brands Team

Sasha
CEO in US
Accounting Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Thieves run

1.0 2 years ago

Comments: Bad customer service and its a scam

Pros:

Nothing this is a scam. Taking people hard earn money scamscamscam

Cons:

They collect 409.00 to set up business and Domain and they never did nothing as promised no llc no website nothing I asked for a refund they only issue 50 % of my money Still can't get the money.

Tailor Brands Response

2 years ago

We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name. We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :) Would you mind giving us an email address we can contact you at? Or you can also reach out to us at [email protected]. Kind regards, The Tailor Team

Renee
Owner in US
Arts & Crafts, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Horrible customer service

3.0 last year

Pros:

The logo was good but you can not change it once you make it.

Cons:

Horrible company charged for a yearly subscription I was not aware of and they will not refund you even though the day it hit my bank account I canceled they do not send you an email reminder they only send an in app notification and if you don't log in all the time you will not know.

Tailor Brands Response

last year

We're sorry to hear that you've had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future. I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :) Looking forward to hearing from you, Tailor Brands Team

Joseph
Personal Trainer in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 6-12 months
Reviewer Source

JVC review

5.0 2 years ago

Comments: It’s been a great experience and an easy start to my business. If I dedicated more time with Tailor it would be set up already.

Pros:

How helpful you guys are and attentive. I feel like I can get help with whatever I need and it’s pretty immediate. I know I have scheduled something’s and let work get in the way but you guys have always sent out a reschedule email which is amazing!

Cons:

There isn’t anything that I don’t like about this.

Scott
Owner in US
Professional Training & Coaching, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Building today for your tomorrow!

5.0 2 years ago

Pros:

As a new business owner, not familiar with many of the admin details, I’ve watched many in this industry try to skip chapters and fail as a result. TailorBrands has enable me the ability to utilize my time to acquire employees and focus on business relations knowing I have everything I need in 1 place. In this industry time is your largest customer. TailorBrands has given me that peace of mind.

Cons:

Being shown just how much it takes to be successful.

Quinton
Sync Licensing & Music Production/Composing in US
Music, Self Employed
Used the Software for: 1+ year
Reviewer Source

Honest Thoughts

5.0 2 years ago

Comments: My overall experience with Tailor Brands is Phenomenal. I'm glad I saw their ad on youtube while watching some of my favorite creators. Who knows had I not found them I might still be without a business right now.

Pros:

I started with Tailor Brands completely from scratch. What I like most is how easily I was able to start and complete everything as a first timer not knowing what I was doing. They literally walk you through every step of the way.

Cons:

The only Con I could think of would be during the trademark process there was an error that was with the initial form. It had been pushed through by the company they're partnered with. I received an email back a couple days later saying that something was wrong and I'd have to pay extra for the form to be resubmitted. I feel like it was it scanned over quickly before pushing it through by a professional it could have been caught on the front end and avoided the small hiccup. (Since there will be first time business owners that won't quite know what to place where in some cases) Other than that the ENTIRE process was flawless.

Kristen
Owner in US
Arts & Crafts, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Everything I needed to start my own business.

5.0 2 years ago

Comments: It’s been a really good experience. My complaints are honestly minor.

Pros:

Tailor Brands has been helpful in starting my own business for tattooing, arts, crafts, comics and hopefully soon animation. They are also helping me with my annual tax reports for my state which has been really helpful. It is an all in one source to help you start your business.There are a couple of hard things to manage, but I’m designing my website from scratch. They did warn that this is a more difficult way to get a website started, but I needed the freedom to make a large website with multiple pages available. I just wish there was a way to make a “turn page” feature for my comic.

Cons:

Some parts are a little confusing, but the customer service does help with that. Website building is a little on the hard side if you need more than just a template website. I wish they had a webcomic widget for the site building portion, as well as the ability to let the site know that I already have an established bank, and email for my business.

Ebony
Owner & CEO in US
Cosmetics, Self Employed
Used the Software for: 1+ year
Reviewer Source

One Stop Shop

5.0 2 years ago

Pros:

Tailor Brands is easy to use and their customet service is responsive & supportive. I'm so happy I took the risk and allowed tailor brands to support me in helping me build my company.

Cons:

Nothing to add at this time. I find Tailor Brand's service offerings to be great and exactly what I needed.

Kayla
Owner in US
Food & Beverages, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Overall Great Deal

5.0 2 years ago

Pros:

I love that it’s overall easy to use and is pretty affordable. It’s also convenient!

Cons:

I wish there was more flexibility in the logo design such as allowing text to overlay on the icon image or that it allowed users to upload/edit their own logo design.

Noah
Director in US
Investment Management Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

All

5.0 2 years ago

Comments: Good

Pros:

Time was very important to me. And Tailor was great in that field

Cons:

Expensive over all was extremely expensive

Kimberly
CEO in US
Wholesale, Self Employed
Used the Software for: 1+ year
Reviewer Source

Don't Sit on the The Sites

5.0 2 years ago

Comments: I've been having a Great experience with all the Brand that Tailor Gives.

Pros:

I Loved the easy breezy building and The way I was directed to exactly what was needed to make my business a Success. I'm not finished yet but my Preperation for greatness is Going smoothly with Tailor Brands on my side.

Cons:

It's nothing I can say really bad. You all are Amazing.

Paul
Esthetician in US
Consumer Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Turn-key LLC Creation and Management

5.0 2 years ago

Comments: We are in the beginning stages, but have had excellent quality service and transparent service-cost breakdowns. Custom website development tools and logo design trademarking are two very important features we are utilizing.

Pros:

Turn-key, a-la-carte business model enables quick selection of needed services that begin their processing and filing within a few business days.

Cons:

The conveniences and turn-key approach comes at a price that may be a deal-breaker some small businesses.

Guy
Draftsman/Owner in US
Graphic Design Software, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Taylor Brands has made it much easier to start a business

5.0 2 years ago

Comments: They guided me through the processes to make my company a legal LLC. In the previous businesses, nothing was done online. Nothing was a one stop service. Tailor has made it pretty close to that.

Pros:

I have started 4 business in my life. This is by far the easiest one to start, thanks to Tailor Brands. They helped me set up my LLC. They helped me get a logo that I am please with set up. Then they provided a website space for me. The website was the last of the things I needed to do. They could have set it up for me, but I wanted to do it myself. It was so easy to input the information needed.

Cons:

I looked everywhere to try to find a price for setting up my brand. I did not like it that I had to enter so much information just to get the price.

Scott
Owner in US
Writing & Editing, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Tailor Brands is Great for a New Business!

5.0 2 years ago

Comments: Great!

Pros:

I enjoyed the ease of getting my LLC and the logo and website tools.

Cons:

While I like the business card, logo, and website tools, I would like them to be a little easier to use. For example, I would like to be able to delete saved logos that I no longer like to reduce clutter. I would like to be able to hand-pick my logo fonts. I would like to be able to use multiple colors within my business name and/or tagline. I would like to be able to change the background color when making a logo, etc.

Edna
Cleaning service in US
Human Resources, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Excellent service

4.0 2 years ago

Comments: Excellent

Pros:

How helpful they were, very patient and understanding

Cons:

Nothing I love everything about tailor brands

Marley
Owner in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Best site to start up your business

5.0 2 years ago

Comments: I love Tailor brands

Pros:

User friendly, beyond helpful, and Iam just overall impressed! The only thing I wished they had was a payroll site.

Cons:

Nothing I have seen so far that I wasn't impressed with.