--- description: Learn more about IDMS pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: IDMS Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Auto Dealer Accounting Software](/directory/31296/auto-dealer-accounting/software) > [IDMS](/software/173877/idms) # IDMS Canonical: https://www.capterra.ca/software/173877/idms Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/173877/idms?page=2) > Auto Dealer accounting solution for private and buy-here-pay-here dealerships with different accounting integrations. > > Verdict: Rated **3.4/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses IDMS? DealerSocket's iDMS solution was custom built to meet the needs of Independent and BHPH dealerships across the U.S. and Canada. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.4/5** | 13 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support Software | 2.8/5 | Based on overall reviews | | Value for Money | 2.5/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 40% | (4/10 Likelihood to recommend) | ## About the vendor - **Company**: DealerSocket - **Location**: Irving, US - **Founded**: 12 ## Commercial Context - **Starting Price**: US$750.00 - **Pricing Details**: Contact DealerSocket for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting Software - Financing Management - Inventory Management Software - Reporting/Analytics - Service Department ## Integrations (2 total) - QuickBooks Online - Sage Intacct ## Support Options - Email/Help Desk - Phone Support ## Category - [Auto Dealer Accounting Software](https://www.capterra.ca/directory/31296/auto-dealer-accounting/software) ## Related Categories - [Auto Dealer Accounting Software](https://www.capterra.ca/directory/31296/auto-dealer-accounting/software) - [Auto Dealer Management Software](https://www.capterra.ca/directory/20005/auto-dealer/software) ## Alternatives 1. [Carsforsale.com](https://www.capterra.ca/software/178449/carsforsale) — 4.6/5 (2363 reviews) 2. [AutoManager](https://www.capterra.ca/software/2058/deskmanager) — 4.9/5 (238 reviews) 3. [DealerCenter](https://www.capterra.ca/software/71935/dealercenter) — 4.9/5 (1479 reviews) 4. [Frazer](https://www.capterra.ca/software/34553/frazer-auto-dealer-software) — 4.7/5 (150 reviews) 5. [abcoa Deal Pack](https://www.capterra.ca/software/96249/abcoa-deal-pack) — 4.8/5 (135 reviews) ## Reviews ### "Outdated and horrible service" — 2.0/5 > **Jay** | *January 13, 2025* | Automotive | Recommendation rating: 2.0/10 > > **Pros**: It's comfortable to use once you get past the vastness of the program. > > **Cons**: Everything in the program has become archaic. It was very modern in 2015 but there has been NO change to the program since. If you want to run a report and need something specific on it then you have to create the report and to do that you BETTER understand their system and it's not easy. Their support has become unbearable to deal with. Since Solera took over and outsourced the support you can't get anything answered or fixed. Every problem you call about has to be "escalated" which just means it's not getting fixed. There's so many simple things that other DMS' do that iDMS just will not fix. I can't even print out a deal structure for a customer if I'm figuring a deal. I can't print out a washout on a deal so that I can figure front and backend profit. This system has just become outdated and don't work for the modern car dealership. > > My experience was good at first. But then people started quitting once Solera took over and now I understand why. Once the customer support was outsourced the software lost it's edge. Now nothing ever gets fixed and nothing is ever updated and there's not even any plans on updating anything\! ----- ### "Necessary and useful but could crash less" — 3.0/5 > **Sarah** | *April 1, 2025* | Automotive | Recommendation rating: 5.0/10 > > **Pros**: I do like how organized it keeps our inventory/accounts > > **Cons**: I DISLIKE how often the software has issues. it makes it very difficult to do almost anything that has to do with our business. Customer service could also be better. > > I have been working with this software for about a year now and although it has tons of issues and crashes often, when it IS working, I find it almost fun and very useful. ----- ### "All around good product" — 4.0/5 > **Verified Reviewer** | *June 19, 2020* | Financial Services Software | Recommendation rating: 8.0/10 > > **Pros**: If you are in the auto industry and you are looking for a software that makes your collections job easier and at the same time provides you with the data to assess performance, this software is definitely for you. It has many capabilities to make your job easier if you know how to work with it. This software in particular, has given us something we did not have fully before. It has enabled our team and customers to make the payment process much easier and friendly. Which for us translate in less time dealing with issues and more time selling or creating new opportunities. > > **Cons**: It is not as user friendly as other products out there. The training it's a bit painful and can be quite overwhelming. It takes time to get used to it. > > It is a great tool that provides as much information as you need all in one place. I'd say that IDMS is a worthy investment for any BHPH dealer looking to simplify their collections process. ----- ### "Decent program if customer service was better." — 4.0/5 > **Samantha** | *December 10, 2021* | Retail | Recommendation rating: 7.0/10 > > **Pros**: The software is easy to use when it functions properly. It automates a lot for us and saves time when working through accounts. > > **Cons**: There are a lot of glitches when they are updating the software and a lot of times the system lags behind. > > We really appreciate all the things the program offers. It does a lot of things, including reports that help the business. ----- ### "IDMS is as good as it can be" — 5.0/5 > **Jason** | *April 13, 2021* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: IDMS is a helpful solution. It works best when paired with Dealer Socket CRM for seamless integration > > **Cons**: Does not necessarily play well with others. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/173877/idms?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/173877/idms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data