Telnyx Suite Reviews

A Top-notch Platform for Seamless Messaging

Comments: My overall experience with Telnyx Suite has been excellent. The platform offers a user-friendly interface, making it easy to send international SMS. The online chat support is particularly helpful, providing instant answers and clear guidance whenever needed. Overall, Telnyx Suite has surpassed my expectations and has become my go-to solution for messaging needs.

Pros:

Before Telnyx, I struggled with other platforms for sending international SMS. They were confusing and hard to use. Even with customer support, I couldn't figure it out. But with Telnyx, the online chat support was a game-changer. I could quickly get help, including screenshots, making setup a breeze.

Cons:

The impossibility of sending messages in bulk through Learn and Build option.

Incredible customer support with comprehensive set of tools

Comments: Customer support has been exceptional, best we've ever encountered from a business like this. It has made the process of integrating services very smooth for us. Response is very fast and the support techs know their product well.

Pros:

What I like most about Telnyx is the range of tools it offers, all in one platform. They provide integrations of voice, messaging, and other services making the service versatile for our needs. Additionally, their user interface and usage analytics provide valuable insights and easy management for our team. The value for the money is a big plus.

Cons:

Lot of security and verification processes, but understandable as to why that needs to be done.

Setting up TF Number on new system

Comments: I am overall pleased with the quick response.

Pros:

The support staff was very quick to respond to a chat request.

Cons:

It is a little hard to find what is needed on the portal. Could be easier but the chat support helped

Great service, lot's of functionality

Comments: Great service, but very confusing documentation still, loved the tech support

Pros:

It provides a lot of control for voice calls

Cons:

It get a lot confusing at times, but they have 24/7 tech support for that

AFFORDABLE AND EASY TO START

Comments: Everything is a learning experience but I find out that the support team is there to help fix the issue

Pros:

I do not have to go through the A2P process which can take a day and that holds up the projects .

Cons:

Sometimes there is to many questions is asked to get to a live agent .

Telnyx Suite one of the better communications packages.

Comments: It is a comprehensive service and everything is self configured.

Pros:

The system is self configured and does not have delays waiting for activation and configurations to be enabled.

Cons:

The Onfido identification plugin does not work with some android devices.

The best system voip

Comments: my experience its very cool, the team like use telnyx and the plataform its very nice

Pros:

About 3 years ago I started using Telnyx with an old boss, now in my own company after searching and trying more than 10 different VOIP systems I remembered how good Telnyx was and indeed the only thing it has done is improve since then, excellent service

Cons:

Nothing, all ist very perfect and easy to use

Great services and customer service

Comments: It's been satisfying and very game changing. I truly recommend it to any developer.

Pros:

The ease of use, the platform that's very easy to understand and more developer friendly. And the great customer service, always available to help.

Cons:

nothing really, I'm so far pretty satisfied

Telnyx, one platform for all telephony

Comments: This is the only platform I've used where I'm not left behind by support. Although they do not deal with the PBX itself, they make the trunking simple.

Pros:

Intuitive interface allows for easy configuration and deployment of new systems.

Cons:

There is little not to like, if i ever run into an issue, support is only a few minutes away via chat.

Great product and customer support

Comments: very good, thanks to a great customer service, product, and pricing

Pros:

Product is easy to use, good uality calls and low latency, highly recommend

Cons:

all great, there is not much at the moment that i dislike

Good first impressions

Comments: Good so far but it's still early days of using the solution.

Pros:

Ease of use and clarity of the UI where key, also the chat support that was quick to answer

Cons:

Not being able to see right away if the features I was looking for (mainly Clip No Screening on SIP numbers) was available without having to go through the identity validation process and the guides for open source IPBX not being up to date (screenshots and versions used).

Calls from mobile phones

Pros:

Telnyx helps me with calls from mobile number. I very need it and with Telnyx, I can add mobile number to verified mobile numbers and make call from it.

Cons:

Nothing to say, all is perfect and all services function correctly.

Easy to use

Comments: It's not a perfect product that works 100% all the time. But it satisfies our technical needs and the support is always available and helpful.

Pros:

Project integration and support response.

Cons:

The SMS delivery is not working sometimes.

Amazing Messaging API

Comments: In my experience this is a top messaging platform that you cannot go wrong with. It beats out competitors in significant categories such as the price and customer service.

Pros:

The price per message is lower than many alternative within the SMS marketing sphere. Customer support was also quick to respond and helpful on every occasion that I contacted them.

Cons:

I would have wished the billing details to be more in-depth. I can view my current balance and past money deposited but that’s about it. Other API services have detailed overviews of every message sent.

Great SIP trunk and support

Pros:

The ease to setup and use and the customer support are really helpful

Cons:

Can sometimes take a bit of time when support tickets are escalated

Great suite of services at a reasonable proce

Pros:

Great panel, suite of offerings, prompt and helpful support

Cons:

Nothing really, verification took some time, but that was resolved quickly

A good VOIP option!

Pros:

Telnyx is simple to use once it is set up, and can easily integrate its' VOIP services with other services such as Linphone making it possible to route VOIP calls through both my computer and phone wherever I am.

Cons:

It can take a while to learn the "mechanics" of setting everything up, but if you are tech-savvy then it should be fairly easy.

Great support!!

Comments: Very positive with expectation of continued improved experience as business client base grows

Pros:

Ease of use and support when system downtime is discovered!!

Cons:

Real time fault notifications not available through an app for the technician on the go trying to manage their customer base by being able to setup automatic fault report forwarding

Amazing Product

Pros:

Amazing solutions, customer support, and easy integration.

Cons:

The Telnyx Suit does not have any cons that come to mind.

telnnyx suite

Comments: so far so good. no complaints yet. overall experience has been good.

Pros:

affordabilty, functions, support, to find all 3 within one suite is not common.

Cons:

so far everything is good. will know more as i use i more

Good at everything that could be related of Virtual number

Pros:

It worth more than 5 stars If i can give them 100 stars i would They helped me lot they really took my work to another level With a very helpful team The audio is more then great Very very professional site Great SIP service

Cons:

I can't pay with PayPal anymore .. i think it starts to be common problem

I love this SMS Gateway

Comments: Support is quick to respond and very easy to set up. Highly recommend

Pros:

It's easy to set up, prices are great and I don't have to register my number for SMS campaigns

Cons:

Nothing I don't like so far. I just started using it but so far everything has been great.

Easy to use SIP trunk and phone number service

Pros:

Telnyx provided a simple to use interface that I was able to use to be able to integrate into our phone system

Cons:

It is a bit difficult to debug errors when I experienced them in Telnyx

Telnyx great for developers

Comments: Great experience. the most advanced capabilities as far as I know.

Pros:

Great product, cheap, various tools. easy API usage and documentation.

Cons:

Tech support took 3 different people to be solved.

Top on the field

Pros:

Top services and the best on the field, i love how they doing there jobs .. great services price and quality

Cons:

Support agents is not giving you enough information about your problem