Teramind Reviews

Its has been an amazing expericence and a winderfull software that does exactly what you want!

Comments: Security,
Control, peace of mind.
the ability to know all that is going in the organization

Pros:

Very easy to use! friendly"! I love the layout and how its organized. it gives you real data! its has given us the proteccion that we need!

Cons:

For the mac integration there are more funcitons to be added like the pc version! the downloading of the videos takes time and sometime there are issues.

Fraud Prevention

Comments: the product is very easy to use, I have experience in this type of software, your presentation I like.

Pros:

1. the dasboard is frendly. 2.-Creation of policies and rules is very easy. 3.-the time worked and the log's is easy to see.

Cons:

1.-I did not see if you can take the alert system to an email. 2.-I ask, the log's could be stored in a SIEM (Security Information and Event Management)

Easy to use but worst customer support

Comments: It solved my problem of employee monitoring for a while until I came across the issue of video recording which is a real deal breaker for me. I am now looking for other apps to switch to and would not recommend Teramind to anyone.

Pros:

The software has great features and is very easy to implement and use. When you get so many features, the high price seems justifiable.

Cons:

The customer support is really bad. I purchased the licenses mainly for its video recording feature but since last one month, I am not able to view old recordings. I can see only a week old recordings. It has been a month since ticket has been raised but they don't care to respond. And when they do, they just say the devs are working on it. So if you face any issue, only god may help you.

Cloud employee manage men tool

Comments: over all we are satisfied with product looking forward to have integration feature for this product like SSO and AD

Pros:

It records user activity very effectively and give alerts as per policies set

Cons:

cloud module cannot be integrated with any took or with AD

Monitor Your Team to Success

Pros:

Teramind has been of great help to some of our sub-departments. Tracking and monitoring employee activity has never been easier. With our busy schedules and constant distractions, it is important to keep track of progress and how things are going with every one on the team. Teramind also provides extensive user behavior analytics, which is another great feature we periodically use.

Cons:

Not many negative things I can say about Teramind at this point. Make sure to use a good connection.

Fantastic system with plenty of applications

Comments: Retro-active security monitoring, threat management, & system diagnostics. I can't count how many times I've watched a recording because someone complained of a system error, but I had no evidence. Teramind footage is a major help in that regard.

Pros:

Teramind is a very comprehensive monitoring system that has plenty of functionality and customization. If you have plenty of employees, or want to implement a monitoring/tech security application, I would say Teramind is your best bet, if not top 3. The support is definitely knowledgeable in regards to their product which I can appreciate. Bottom line is, with the extensive customization, alert options, and security features, I would recommend Teramind to employers looking to better control how their employees interact with company resources/technology.

Cons:

It can be a bit daunting if you are new to tools of the sort, and monitoring in general. The massive customization, especially with alerts, requires a decent amount of system knowledge, both Teramind & OS.

Great product

Pros:

Teramind is helping us tremendously to measure employee time efficiency and effectiveness.

Cons:

Sometimes the recording agent slows computers down.

Limited usability for Mac users

Comments: Great idea for tracking staff productivity

Pros:

The interface looks very good and the level of detail you can get access to makes this a great bit of software for tracking staff. The ability to view a users system live is a great tool. I loved the idea of email tracking

Cons:

I was very excited about the email tracking but after testing this out multiple times and contacting support turns out they don't support multiple features like this on a mac Mac not supported Network monitoring Emails File Transfers Behavior Rules Didn't see one mention of this on their website so wasted 1 hour setting this up.

A very proactive system. Very detailed and the system doesn't miss a trick!

Pros:

The system offers a very proactive and detailed monitoring platform which quite frankly, is absolutely fantastic. We use lots of monitoring systems such as email motoring and IP monitoring however, since we've started using Teramind we have no need to switch between different systems, Teramind monitors everything from emails to websites and keystrokes.

Cons:

The system is rather complicated to install, and small changes to the computer can sometimes cause the system to stop monitoring however, the tech team are always on hand to help out.

Teramind (best monitor) 2019

Comments: Great experience so far, every HR should try this solution

Pros:

Easy to use and monitor activities, I like the privacy features of the software as well Performance review is easy as well as tracking activities done hence improve productivity

Cons:

The costing for five user for my small organization, they can increase number of users or consider the chargers. We can get a free version for 30 days so as to recommend the s/w to others

Best for employee monitoring

Comments: this meets our employee monitoring needs in all ways

Pros:

Most impactful that many other monitoring software don't have is the live remote viewing, and ability to take control of the remote screen. This helps with training.

Cons:

We had this software installed on one of our employee's computer which was a MAC. The software did not work at all.

Monitoring review

Pros:

That it has live viewing of the employees screens, and not only screenshots.

Cons:

I don't know of any cons for this. The only thing with most of these software is that once the computer disconnects from the internet you lose control.

Preventing under billing in Essensuals Toni&Guy Salon in India

Comments: It has been a good journey.

Pros:

We have been using Teramind to prevent under billing in our salon for the past year. It is the best solution I had found in the market. It recorded all our billing activity so that in case of a issue we were able to asses what went wrong where. It also brought productivity up as we could monitor the access of non work related websites.

Cons:

Sad to say that we no longer use Teramind as it has a min requirement of 5 licenses but we have only one system to monitor. It is not friendly for small scale businesses who still face the issues that other businesses have. Would be nice to see a single user solution in the future.

Great service great system

Pros:

We've been with Teramind for over 4 years and have seen significant improvements. We are happy to have invested in this platform.

Cons:

Nothing I would say negative about it. Just looking forward to seeing a slightly faster method for installing it on our workstations.

Very Satisfied User

Comments: overall experience is really great. Would recommend

Pros:

we are really happy with Teramind. When you have employees working remotely, this will really help you

Cons:

It helps you keep track of your employees' work and time that they worked. The best feature is the live option

Easy to use, the data you need. Bit expensive though and support is not as good as it should be.

Comments: Got the data I needed, the simple installation & configuration were a joy, and the hidden running of the software worked perfectly, which was very impressive considering the amount of data it was gathering in the background. The user didn't notice it at all, which is critical to a secret monitoring product.

Pros:

Very easy to use, though a little fiddly to get working (need to pinhole firewall and add AV exclusions in my case). Installation itself is dead simple, but getting it to report needs those aforementioned, at least in my case. The data that it gathers and the reports that you can get are excellent, management is easy. Very difficult to find software that does PC monitoring and gives you the data you need in an easily accessible way with minimal, simple configuration. Best option I have found, certainly.

Cons:

A bit expensive for the sort of deployment they are thinking of (permanent, corporate). Acceptable for my uses though, which are probably more common (temporary, individual). The support is also a bit lacking - chat/email only and can be slow or needing multiple prompts for communication. I also don't like how if there is an outage of reporting it doesn't seem to be possible to get logs from the software that would indicate the reason why. I have asked and received no response from their support staff, which was irritating.

Satisfied user

Pros:

You can track your employees work and progress

Cons:

It's really a great software. I would recommend it.

Great program, buggy software

Comments: Peace of mind and stability.

Pros:

I love the functionality of the overall program. It offers me peace of mind in the sense that I can know what is going on and set triggers for potential issues and threats.

Cons:

Very slow to load. Sometimes, it does not pull up the live feed and I have to double check that the software has not been discovered. Also, It does not recognize the email platform we use so we are in the dark about that. That is a very big deal.

System is a little too complex, but that is due to the amount of features it includes.

Comments: Remote management of offshore computers

Pros:

Ability to view multiple computers at once, and have remote access. The labelling of activities within the system, allows for easy sorting.

Cons:

Complexity, I feel that alot of the information is duplicative on many pages. It would be best to try and centralize all the computers to one page and filter from there.

Teramind has give me the insight I need to track the trouble users

Pros:

I can see how productive my users are, and you can look for flags that can tip you off if they are going to quit or trying to steal sensitive data.

Cons:

The initial setup was difficult because our anitvirus software kept on thinking it was a virus. so we eventually had to remove antivirus for it to work.

Excellent software

Comments: Cloud based activ8ty m monitoring is much better than an on-prem solution.

Pros:

Easy to install. Great feature set. Love the email notifications for specific activities. Does not big down workstations either!

Cons:

Price! Expensive! Not sure how to discreetly deploy the agent. Does it have a way to bind with Active Directory?

Amazing software

Comments: hardware requirements for "On-Premise" version

Pros:

Teramind DLP is awesome. We are very happy to have it. The most all-in-one monitoring and SECURITY system if you know what are you doing. Thank you

Cons:

-Simple to use -Powerful policy & rules editor -Smooth user experience

Powerful yet simple

Comments: We got into contact with Teramind about 6 months ago. At the time we were using a different monitoring tool for about a year. While Teramind's feature list was far superior to the software we were currently using, we decided to go with them based on one aspect; ease of use. The Teramind dashboard is very powerful. So much so that we felt uncomfortable using half the features at first. They can monitor everything, and by everything I mean just that. Live screens, recorded sessions, web, app's, email (personal as well), keystrokes, file transfers, printed documents... And the best part was the dashboard is so easy to use. We had half those features with our other monitoring software and we could barley access any of it without the assistance of our IT manager. And even he was left scratching his head at times. Overall, Teramind is feature-rich and easy to use.

WOW - Not a lot of times you get support which is as good as the product !

Comments: We knew what the personnel was doing other than their work and unfortunately they were spending more than 75 % of their time on the internet and personal issues

Pros:

Ease of use without personnel knowing it is being used, unfortunately as business owners this is sometimes crucial. The programme was easy to install and easy to use with so much information on what the personnel is doing. We used it daily to determine what the problem is in our office with production.

We have been using Teramind to monitor Productivity for about a year now. So far no complaints.

Pros:

Perfect to monitor Productivity, Performance and Data protection alerts. Simple to deploy and monitor from anywhere.

Cons:

A bit expensive for a mid size company. Tech support is outside N. America and only way to reach them is via email, a phone support 24/7 would have been better.