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ManageEngine Applications Manager Reviews

About ManageEngine Applications Manager

Ensure your mission-critical business applications meet end-user expectations with 360-degree monitoring from Applications Manager.

Learn more about ManageEngine Applications Manager

Pros:

Database Monitoring is one of the best features in Applications Manager.

Cons:

Some users have reported difficulty configuring the tool to meet their specific needs.

ManageEngine Applications Manager ratings

Average score

Ease of Use
4.6
Customer Service
4.7
Features
4.7
Value for Money
4.6

Likelihood to recommend

9.3/10

ManageEngine Applications Manager has an overall rating of 4.7 out 5 stars based on 156 user reviews on Capterra.

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Filter reviews (156)

piyush
piyush
Platform Engineer in Denmark
Verified LinkedIn User
Pharmaceuticals, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Manage Engine Application Manager: Comprehensive IT Monitoring Review

4.0 2 months ago New

Comments: Overall, the experience with ManageEngine Application Manager is positive, particularly for my company seeking a comprehensive and customizable IT monitoring solution. Key highlights is its broad monitoring capabilities, which cover applications, servers, databases, and cloud environments. Users appreciate its user-friendly dashboard .
However, some challenges exist, resource demands it places on infrastructure, especially in large environment like mine.
At last ManageEngine Application Manager proves to be a powerful solution for proactive IT system monitoring.

Pros:

1)User friendly interface 2) Monitoring of different services like database ,K8s 3) Ability to customize alerts and reports 4)Integration with on-prem and cloud environment

Cons:

1) Resource intensive-While monitoring large infrastructure 2) Complex licensing model

Michael
Systems Administrator IT Operations Management in Uganda
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Leveraging Applications Manager for full stack application performance observability

4.0 last month New

Comments: Applications Manager's full stack observability in a single plane simplifies monitoring by quickening incident response with their root cause analysis feature. With our distributed architecture for our business applications, Applications Manager was able to provide a single pane to view the different metrics and attribute status of the entire environment. Starting monitoring from the infrastructure servers where the applications are installed, you can review resource utilization, to the respective application technologies like databases where you can get notified immediately if a specific scheduled job fails to run, and the web apps and app servers, finally to the actual end user experience where you can confirm the service delivery to the end user through synthetic and transactional monitoring. Applications Manager provides all this visibility which brings application performance monitoring to the next level

Pros:

Support for the full stack monitoring and also readily available templates for different technologies which simplifies onboarding and monitoring. Transactional monitoring with APM Insight which fully monitors any activity going through your application and shares important insights and metrics which are a clear indicator of the application performance.

Cons:

Failure to support monitoring for ATM related attributes like cash trays details. We can easily monitor ATM availability but cannot pick up on details like tray jams, or empty trays.

Pooja
Admin in US
Automotive, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Application's Manager Feedback

3.0 4 months ago

Comments: 1. Overall, Tool is Good and have all the needed features.
2. Monitor overview describe the current status well.
3. Email alerts help to identify the issue quickly.
4. Weekly and Monthly reports are useful.
5. MS SQL DB creation/deletion alert help us a lot.

Pros:

I like the support provided by AppManger support team. Very quick and clear.

Cons:

Limited license and hence only admin can use GUI.

Andrés
SYSADMIN in Ecuador
Financial Services Software, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

APM Insight

4.0 last month New

Comments: It has help with server monitoring a lot.

Pros:

It has alot of opcion of monitoring for IBM db2.

Cons:

It doesn´t have support for c# and that is a problem for us.

Ranjit
Server Team Leader in India
Marketing & Advertising, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Comprehensive Monitoring with ManageEngine Applications Manager

5.0 4 weeks ago New

Comments: Its real-time monitoring, along with customizable alerts, helps us stay ahead of potential issues, improving system reliability and minimizing downtime. The interface is user-friendly, and the integration with various third-party tools enhances its functionality. However, the product could benefit from more in-depth documentation and a smoother setup process for advanced features

Pros:

It provides deep insights into the performance of applications, servers, and infrastructure with real-time monitoring and detailed analytics. The customizable dashboards and alerting systems are particularly useful for staying on top of critical performance issues before they impact users.

Cons:

While the core monitoring functions are straightforward, customizing certain aspects, such as creating advanced reports or fine-tuning integrations, can be challenging and require a deep understanding of the product.

Jesus
Server Administrator in US
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Applications Manager to monitor all servers

5.0 3 weeks ago New

Comments: Very good experience with Application Manager, the updates and upgrades was very easy to deploy, the time to notify us about the alerts is very short with this software.

Pros:

-Big quantity of skills to monitor a server with services -Amazing compatibility with plugins of the same brand to extend the monitoring. -We can create threshold very easy way to monitoring the metrics of servers. -Light webpage to check quickly the alerts generated by the servers. -Amazing automatization to monitors VMs of VMware hosts.

Cons:

The reports generate by Applications Manager are not customizable and the structure is bad to analyze in a Excel file.

Amiel Emmerick
It Technical Consultant in Singapore
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Tremendous Monitoring with ManageEngine Applications Manager

5.0 2 months ago

Comments: The user interface is intuitive and easy to navigate. Even with minimal training, our team was able to set up and start using the tool effectively, which has improved our application management processes.

Pros:

The intuitive and easy-to-navigate interface makes it simple for us to access and manage our systems.

Cons:

The user interface may be outdated or less intuitive, making navigation and management more cumbersome.

Hitesh
Senior System Administrator in India
Printing, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Applications Manager has revolutionized the way we approach system monitoring

5.0 4 weeks ago New

Comments: Applications Manager has revolutionized the way we approach system monitoring. Its user-friendly interface, real-time alerts, insightful data visualization, and scalability make it an indispensable companion for any team or organization. I wholeheartedly recommend to anyone seeking to enhance their operational efficiency and stay ahead in today's fast-paced technological landscape.

Pros:

DB monitoring, APM Insight, RUM, Thresholds & Actions, Reports

Cons:

no dislikes after the recent upgrade of the product

Lyle
Systems Administrator in US
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Wonderful monitoring tool in the market with the great support team and engineering system

5.0 2 months ago

Comments: Wonderful monitoring tool in the market with the great support team and engineering system

Pros:

VM monitoring, Reports, DB backup schedule

Cons:

no dislikes after the recent upgrade of the product

Santosh
Senior system engineer in India
Information Technology & Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Happy with the training

5.0 2 months ago New

Comments: Happy with this, time saving and easy to control

Pros:

Centerlize the application , we used this application in our organisation

Cons:

it is helpful to manage the application.

Mahammad Shakeer
Senior IT Consultant in United Arab Emirates
Judiciary, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Magical Monitoring Capabilities & AI powered features

4.0 9 months ago

Comments: We are using this tool past 10 years and i can see there was good enhancement and new feature and other new AI features in roadmaps.

Pros:

customization options is one of the best I have seen ! also Design, user friendly, monitoring process & integration

Cons:

Application Performance monitoring area need to be improve

Prasanth
System Engineer in India
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Manage Engine Application Manager makes the monitoring effortless with simple and interactive GUI

5.0 last year

Comments: It makes monitoring simple/Managing multiple servers in single console/reduce human intervention & getting support through technical chat is very responsive and useful.

Pros:

1.It is easy to use, and application manager GUI is simple & efficient where we can monitor multiple servers in a single window.2.Alerts & reports are customizable according to customer prespective.3.Get notified on server status instantly which avoid production issues & take corrective actions.4.It Reduces the human intervention to check and notify the status5.Technical chat support is very useful to quickly complete the request if incase any issues.

Cons:

Unable to monitor services of linux machines where in windows we can able to monitor services which helps to check the service status is in running state or stopped.

Surajit
Engineer in India
Information Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

In the Drivers seat with precision using Applications Manager

5.0 10 months ago

Comments: great product in terms of monitoring capabilities ensuring good customer support

Pros:

the agentless monitoring approach minimizes resource overhead on monitored systems, ensuring efficient performance without additional software installations

Cons:

while the tool provides reporting features users may find difficulties on reporting

Manoj
Database Administrator in US
Airlines/Aviation, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Efficiency Unleashed and Examining ManageEngine's Applications Monitoring Tool's Impact

4.0 11 months ago

Comments: The customer support is excellent, and the documentation is comprehensive, making it easy to troubleshoot issues and implement best practices for optimal performance.

Pros:

Applications Manager integrates seamlessly with other ManageEngine products and third-party tools, providing a unified monitoring solution and enhancing overall IT management.

Cons:

Users may encounter instances where the documentation is insufficient, making it challenging to troubleshoot issues or maximize the tool's capabilities.

Jean Pierre
systems admin in Canada
Paper & Forest Products, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Exceptional Monitoring Tool for Streamlined Operations with great Support

5.0 last year

Comments: The flexibility of Applications Manager Tool is truly impressive. It seamlessly integrates with a wide range of applications and platforms, allowing us to monitor everything from server performance to application response times. This versatility is a huge advantage for us, as we operate in a complex and diverse IT environment. Lastly, I can't praise the customer support enough. Anytime we've had a question or encountered an issue, the support team has been responsive and knowledgeable. It's evident that they genuinely care about their customers' success.

Pros:

I was impressed by its user-friendly interface and intuitive setup process. Unlike other monitoring tools I've used in the past, this one didn't require an extensive learning curve. Within minutes, I was able to configure the tool to start collecting and analyzing data from our various systems.

Cons:

no dislikes after recent upgrade in the product

Marek
CTO in Poland
Computer Networking, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Fine Tuning Excellence with Applications with this Monitoring Tools

5.0 11 months ago

Comments: The role-based access control system ensures that team members have the appropriate level of access, maintaining security and preventing unauthorized configuration changes.

Pros:

Implement role based access control to ensure that only authorized personnel have access to sensitive monitoring data, enhancing security and compliance.

Cons:

The tool may fall short in providing in depth trend analysis, which is crucial for understanding performance patterns and predicting potential issues.

Anaswara
Senior Product Engineer in India
Airlines/Aviation, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Very useful product for monitoring our entire organizational requirement.

5.0 6 months ago

Comments: Very useful product for monitoring our entire organizational requirement. It help us for monitoring Servers/Jboss/URL with best in class support.

Cons:

No dislikes after the recent product upgrade.

Irving
System Administrator in Puerto Rico
Insurance Software, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Navigating the digital landscape with Applications Manager is easy

5.0 6 months ago

Comments: Overall we are satisfied with the product usages and great customer support

Pros:

Gerat monitoring tool with good capabilities in servers, databases and performance monitoring

Cons:

no cons as of now as everything working fine

David
Sr Tech Engineer in US
Shipbuilding, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

If you can ping it you can use Application Manager

4.0 5 months ago

Comments: I am the one in charge of it for all of our alerts

Pros:

Adding devices and configuring generic alarms about the health of servers and processes is generally straightforward. Support is fantastic if you have an issue. You can email or chat with them to get help.

Cons:

Implementing scripts when an alarm occurs is kind of a pain. You install the script on the remote host for Linux hosts, and then the Application Manager will call if there is an alarm; for Windows hosts, it's super easy to restart services or applications or execute the script.

Zoraid
Director I.T Infrastructure and Security in US
Insurance Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Solving IT Challenges with ManageEngine Applications Manager

5.0 last year

Comments: I appreciate the depth of visibility that Applications Manager provides into our application infrastructure. It has become an indispensable tool for identifying bottlenecks and optimizing our performance.

Pros:

The real-time monitoring feature provides us with up-to-the-minute data on application performance.

Cons:

Updating to newer versions can sometimes be a hassle, with potential compatibility issues.

Bobby
Deputy CIO in US
Government Administration, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Boosting Application Performance with ManageEngine Applications Manager

5.0 last year

Comments: Applications Manager has simplified our capacity planning by providing historical performance data and trend analysis. This has enabled us to make informed decisions about resource allocation and scaling.

Pros:

We can easily access historical data for trend analysis and capacity planning.

Cons:

The alerting system, while functional, lacks some advanced customization options for alert thresholds and notifications.

Dharmesh
Data Centre Services Lead in UK
Government Administration, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use, value for money. Be proactive in monitoring application state.

4.0 12 months ago

Pros:

Price is great. Easy to use. The amount of different applications it can monitor is great. All the well known app.

Cons:

Does timeout of when using the AppManager plugin in OpManager

Greg
Sr System Administrator in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Enhanced Performance and Reduced Downtime using Applications Manager

5.0 4 months ago

Comments: The tool receives regular updates with new features and improvements. This ongoing development ensures that we always have access to the latest functionalities and enhancements.

Pros:

The tool supports a variety of environments, including virtual, cloud, and hybrid setups.

Cons:

Documentation can be inadequate or unclear, complicating troubleshooting and feature utilization.

Musraf
IT Infra Monitoring in United Arab Emirates
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Maximize Your IT Performance with ManageEngine's Powerful Monitoring Software

5.0 last year

Comments: I like the alerting feature that sends notifications to my phone or email when an issue arises.

Pros:

The tool supports monitoring of both on-premises and cloud-based applications, providing flexibility for modern infrastructures.

Cons:

The setup process can be complex and time-consuming.

Joseph
Senior Support Technician in Nigeria
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Truly impressive product for monitoring with the great support team to collaborate

5.0 last year

Comments: Truly impressive product for monitoring with the great support team to collaborate and it fits our organization requirement

Pros:

Performance monitoring, server monitoring, DB monitoring, Real-time user monitoring

Cons:

No dislikes after the recent upgrade in the product.