--- description: Learn more about Health Cloud pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Clinical Trial Management Software](/directory/10035/clinical-trial-management/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.ca/software/172299/health-cloud Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/172299/health-cloud?page=2) > Health Cloud is a HIPAA-compliant tool that helps healthcare providers \& payers streamline relationships and personalize patient care. > > Verdict: Rated **4.5/5** by 29 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Health Cloud? It is designed for healthcare providers, payers, public health agencies, and life sciences organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 29 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$350.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 21 CFR Part 11 Compliance - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Campaign Management Software - Care Plan Management - Case Management Software - Claims Management Software - Client Portal - Commission Management - Confirmations/Reminders - Contact Management Software - Data Import/Export - Document Management Software - EMR/EHR - Electronic Data Capture Software - Electronic Payments - Electronic Signature - Financial Management Software - For Medical Purposes - Forms Management - Insurance Policy Management - Inventory Management Software - Inventory Tracking - Invoice Management - Lead Management Software - Medical Billing Software - Mobile Access - Multi-Location - Patient Communications - Patient Management Software - Patient Monitoring - Patient Portal Software - Physician Management - Pipeline Management - Policy Management Software - Product Identification - Purchase Order Management - Purchasing & Receiving - Reminders - Reporting & Statistics - Reporting/Analytics - SMS Messaging - Scheduling Software - Task Management Software - Treatment Planning - Trial Design - Workflow Management Software ... and 28 more features ## Integrations (1 total) - Tableau ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Clinical Trial Management Software](https://www.capterra.ca/directory/10035/clinical-trial-management/software) ## Related Categories - [Healthcare CRM Software](https://www.capterra.ca/directory/30976/healthcare-crm/software) - [Patient Management Software](https://www.capterra.ca/directory/30780/patient-management/software) - [Patient Engagement Software](https://www.capterra.ca/directory/31085/patient-engagement/software) - [Patient Case Management Software](https://www.capterra.ca/directory/30590/patient-case-management/software) - [Clinical Trial Management Software](https://www.capterra.ca/directory/10035/clinical-trial-management/software) ## Alternatives 1. [Carepatron](https://www.capterra.ca/software/195467/care-patron) — 4.4/5 (853 reviews) 2. [Jane](https://www.capterra.ca/software/178984/jane-app) — 4.8/5 (499 reviews) 3. [BestoSys](https://www.capterra.ca/software/144398/bestosys) — 4.8/5 (293 reviews) 4. [Pabau](https://www.capterra.ca/software/140062/pabau-crm) — 4.6/5 (617 reviews) 5. [EHRYourWay](https://www.capterra.ca/software/118789/ehr-your-way) — 4.9/5 (527 reviews) ## Reviews ### "Great service 👌" — 5.0/5 > **Samantha** | *April 12, 2026* | Accounting Software | Recommendation rating: 9.0/10 > > **Pros**: User-friendly interface, strong patient data tracking, seamless integration, and improves care coordination across teams using Salesforce Health Cloud > > **Cons**: Costly, complex setup, steep learning curve, customization can require significant time and expertise ----- ### "Decent product" — 5.0/5 > **Chelsea** | *April 23, 2026* | Automotive | Recommendation rating: 3.0/10 > > **Pros**: Centralizes patient data and improves workflow. Salesforce Health Cloud makes coordination and communication much easier. > > **Cons**: Can be slow and complex to navigate. Salesforce Health Cloud has a learning curve and setup can be time-consuming ----- ### "Give them a try\! Great job Health Cloud\!" — 5.0/5 > **Joshua** | *January 29, 2026* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: How helpful the customer service was, very informational and patient while I had my questions and concerns answered, very easy to get used to and I love it > > **Cons**: It honestly had some buggy issues, nothing major but should be looked at . Honestly other than that I had no issues > > Overall was exciting and also such a relief to have a simple platform to use very new user friendly ----- ### "SalesForce Health Cloud is the BEST\!" — 5.0/5 > **Melissa** | *June 2, 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: The ease of use. The compatibility the system has with other applications and the amount of functionality the system has. The ability to personalize the system to accommodate the needs of the user is wonderful. > > **Cons**: The IT support system. It seems as though they weren't familiar with the design of our specific data system platform and usage, therefore they were unable to assist with many issues that we were experiencing. > > Our company has enjoyed using Health Cloud. We have specific requirements that were needed for the data we are tracking, and Health Cloud was the perfect system for this. The platform was custom built to accommodate our needs. ----- ### "Awesome experience" — 5.0/5 > **Verified Reviewer** | *March 23, 2026* | Accounting Software | Recommendation rating: 9.0/10 > > **Pros**: The "Patient 360" View This is the most praised feature in almost every review. It pulls data from Electronic Health Records (EHR), insurance claims, and even wearable devices into one screen. The Benefit: You don't have to hunt through five different systems to see a patient’s history. You see their clinical data alongside their communication preferences and "Social Determinants of Health" (like whether they have reliable transportation to appointments). > > **Cons**: The "Implementation Heavyweight" Setting up Health Cloud isn't a "plug-and-play" experience. The Issue: Mapping clinical data from legacy EHRs (like Epic or Cerner) into the Salesforce data model is notoriously difficult. It often requires expensive middleware (like MuleSoft) and specialized consultants to get it right. Review Tip: You could mention that the initial setup period was longer and more resource-intensive than your team originally anticipated. > > The Initial Hurdle: Most users describe the first 6 months as "intense." Between data migration from old EHRs and staff training, the learning curve is steep. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/172299/health-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/172299/health-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data