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About Mural
Boost digital collaboration in hybrid and remote team meetings with a collaboration software that lets ideas live --and grow.
It’s an intuitively designed easy to use virtual whiteboarding tool that comes with templates that you can use for exercises that you might want to run.
Sometimes the web visualization gets stuck or shows blank boards where they should have content, but a quick page refresh generally fixes it.
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Filter reviews (130)
Mural : The Great Presentation Board
Comments: Overall it's great tool and this can be used in more capacity , not only presentation.I had great time working on it.
Pros:
I was introduced to Mural by our organisation 's Germany Team. It is great tool in my point of view. We used mural board as only source for our workshops. Mural have so many great features. You can put so much altogether in one place. Zoom in and zoom out at whole canvas. It is interactive with its tables, graphs, features images, icons etc. We can link our files, PPT etc in here. We created interactive timelines on the board. It's easy to use for new users as well. It also have presentation mode which helps during presentation. Best thing is sticky notes which can be put as feedback and honest reviews by the audience. I loved using this tool and I will keep using it in our coming projects.
Cons:
However, I loved this tool but sometimes tables are not that friendly while we are presenting and want to add something. We faced this issues while our presentations.
Extremely intuitive tool for collaborative sessions between hybrid teams
Comments: I love everything about this product. In this new era of Hybrid work model and distributed teams across the globe, Mural provides an efficient way to whiteboard, brainstorm and creatively collaborate in an effective manner. I highly recommend this tool for design sessions, sprint planning, product ideation or project management.
Pros:
My project team started using Mural in last 2 years and it has been remarkably easy to collaborate and brainstorm with the hybrid teams. As a Product owner, the best feature about Mural is the availability of vast collection of templates. It saves a lot of time by picking up a pre-made template and refine it for your meeting/session. Additionally, its UI is super intuitive and easy to use, even for the business users, who are not as technically savvy as your design team members.Mural helps in organizing the complex ideas and concepts. It is extremely easy to share it with team members or clients for approvals.
Cons:
One thing I don't enjoy about Mural is its mobile experience. It is not very intuitive as compared to desktop experience. Its easier to learn the basic features of Mural, in order to contribute or participate in a meeting. however, if you want to use Mural to its full capacity, you will need to learn the complex features via some sort of training/learning material.
Couldn't work without it
Comments: I couldn't imagine my remote work without it. It truly enables everyone to have a voice and contribute in a meaningful way. I feel like becoming an expert user has transformed my daily work and my contribution to my team. It's seen as a valued skill that has supported my growth.
Pros:
I like the flexibility of the tool to manage my own work, collaborate, or facilitate workshops / sessions. The tool is always evolving and I enjoy trying expanded features and how easy it is to support onboarding others.
Cons:
I wish Mural would pass 508 accessibility standards so that I could make a better case for adoption across my organization in the federal sector.
Good, but not made for designers
Pros:
Mural is pretty good and usable, but there are some limitations for certain people/workflows. It’s definitely tailored toward people who host workshops, retros, etc., so if you’re doing that, I think Mural will be perfect for you. It’s got an integrated timer and tons of templates you can choose from. Oh! And I appreciate whoever’s idea it was to name every single color. :)
Cons:
Making a table or grid is impossible. I use Mural mostly for sharing copy-related work so there’s a lot of text heavy stuff I need to write in there. Making my own table takes so much time (is the connection tool technically the line tool????) but that’s the best way for me to organize info a lot of the time. Also frustrating is double-clicking and creating a sticky note instead of a text box. If there was a way to change this default option, it would save me a LOT of time. Infinite Canvas is a great addition but can we lower the opacity on the dot grid? It is very loud.
Mural is a very useful tool for creating projects
Comments: Easy-to-use and up-to-date cPanel for managing all Mural-described features and settings. Whiteboard functionality for teaching and explaining complex concepts. Webinar attendees will find it simple to use. Attendees may be easily managed by the admin.
Pros:
The top choice for hosting webinars online. Attendees from all across the world can easily connect to the webinar. During webinars, I was able to better clarify topics with its whiteboard tool. A query from a guest is easily raised. Meeting attendees and organizers alike can utilize the chat feature to stay in touch.
Cons:
We have utilized Miro for this very purpose before. However, it was expensive and offered numerous other functions that I had no use for. And after I switched to Mural, everything ran smoothly.
With Mural it is easy to organize ideas
Comments: Easy to structure thoughts and communicate with others across time and space. Capability to work together and workshop virtually with a large group of colleagues; and to replicate, in virtual form, the benefits of in-person workshopping.
Pros:
Mural allows users to work together in real time or asynchronously, and with potentially big groups. This has helped me organize seminars for teams and include feedback from members who were unable to attend the meeting but still wanted to contribute.
Cons:
To begin, the interface is littered with many tools and buttons meant to facilitate collaboration; I found this to be somewhat bewildering before I had completed my first Mural.
The best virtual dashboards.
Comments: Mural brings visualization to the information we pass through. Thanks to this, we can assimilate more information without confusion or getting tired because it is simply too much data. When we use Mural during meetings then participants are more engaged, and the meetings are less overwhelming to them.
Pros:
I really enjoy working with Mural Dashboards because their innovative content. We can see live view of changes made on board; we can work with dashboard at the same time which is important in big teams. The visual content is engaging and keeps people focused and relaxed rather than distracted.
Cons:
I don't like the logging process; it always asks for a password and doesn't remember my email. This part could be improved so the sessions could be longer, and browser could also save the email.
Excellent tool for ideation and collaborative processes
Comments: At the top of the tools that I use for collaborative process. I compare with other tools as Miro and Lucidchart and Mural is the best for far.
Pros:
The tool includes many functionalities to share ideas and customize boards for almost any king of collaborative process (Design Thinking, Agile Ceremonies, Kanban boards, etc).
Cons:
Maybe simplicity of the tools, when you are using the tool for a long time and get familirez with it, you going to need some strongest functionalities ir order to cover more ideas that come to you during the creation of boards.
Mural is the tool that allows you to interact with people from different cultures and ways of thinking/acting.
Pros:
Mural is the tool that allows you to express yourself and what you want to communicate, adapting to your needs and those of others. It is not just a tool, but an important means of synchronous and asynchronous interaction and communication. It can be used both for personal reasons (organising trips, activities, book reviews, study notes) and for professional reasons in teams and to support entire organisations.
Cons:
I really appreciate how user friendly it is and full of templates you can use and customize for any need. Also great is the customer care and IT support.
Mural is great for idea generation and share
Pros:
I do a lot of idea generation for patenting purposes. This requires sharing of data and good note taking tool. Mural is really helpful as a blank whiteboard to start on an idea from scratch. the real-time updated from the users makes it really useful to use it during an online group call.
Cons:
Sometimes I have to zoom in quite a bit to look at some of the documents we worked on. It's more like Prezi presentation tool. It give me a headache from time to time.
Great digital whiteboarding tool
Comments: I have gotten our team on board to use Mural when we'd typically use a whitebaord in meetings. it's been great for facilitating brainstorm sessions or mindmapping in our remote environment.
Pros:
I find Mural more intuitive to use and less buggy than other whiteboarding tools. The app especially syncs quickly so you can use an ipad and pencil to write on the whiteboard, and have it projected through a desktop to a conference room or virtual meeting. I also like that the white boards are infinite (or at least as far as I can tell). Even though the number of free boards is limited to three, you have tons of space to work with in each one.
Cons:
I don't love the provided templates; I typically end up using my own for simplicity.
Alternatives Considered:
Mural Good for One Time Use But NOT a Long Term Strategy
Comments: Easy at first, but really not good for business processes and long term scalability
Pros:
Easy to access, and get everyone onto the platform. Fun animal names were a nice touch. The interface has improved over time but is fundamentally flawed.
Cons:
Was a glorified whiteboard. For the price we would pay to support the business, Mural would do little more for us than to provide a simple whiteboard to put down ideas and discuss. Although this is nice to get ideas out there - it lacks the ability to create structure and keep things organized over time. Would find ourselves consistently looking for information as it was lost - not sure how we could've implemented the software in a valuable way in the long term.
A great tool with some improvement needed
Comments: Mural is a great tool, generally speaking I am happy with it. It misses some feature (sometimes basic ones) that would make our work easier and faster especially in the configuration of new murals and organization of large rooms.
Pros:
As a designer I use Mural daily to run co-design workshop with dozens of people. The simplicity of the tool makes it easy to understand and use even for people that are not much into technology. A couple of features I particularly appreciate are the content library (even though should be improved) and the possibility to multiple templates from different companies. Also che call feature looks interesting even though I never used it so far.
Cons:
There are things that needs improvement fast. I'll list a few. 1. Rooms should allow to sort murals in alphabetical order and to have a simple list visualization. Also names should not be cut like they are now (the only way to see the full name is via the tooltip) 2. Rooms and archive in my opinion are not enough to organize murals. It would be way better to have rooms and then the possibility to organize murals in folders inside a room. 3. It should be much easier to change the room/mural permissions. We often have sessions with dozens of people but only a few of them should have the possibility to edit. At the moment there is no bulk way to change the view only/edit permission 4. Grouping elements inside a mural should be enhanced. At the moment you cannot have a group of groups and that makes it harder to keep a logical architecture of the elements in a mural 5. At the moment there is no specific feature to create schemes or diagrams. We really would love that. 6. It would be much easier sometimes to have the possibility to specify the object size manually. 7. Content library needs to be improved to be really useful. Elements needs folders for a better organization.
A magical whiteboard to collect and arrange ideas and find appropriate solutions
Comments: MURAL has enabled us to keep meetings open and untimed, it has also enabled us to ensure the participation of all team members and also their approval of the proposed schemes, no matter where they are located. Brainstorming schemes helped us to collect ideas and arrange them in a distinctive way, and this helped a lot in understanding the needs and always finding appropriate solutions.
Pros:
MURAL helps team members stay connected and collaborate to stay on schedule. The MURAL whiteboard is great for brainstorming and arranging interactive sessions. I adore using emojis, shapes, and colors to develop a workflow model or collect team members' opinions and perceptions on a topic for third-party sharing. I like how MURAL lets us prepare Proto-Personas, Prioritize, and Experience Map with team members. It's expressive, accurate, and describes our issue well. I like MURAL's ability to organize cards into categories and assign cards to team members so everyone is on the same page. I like that MURAL has an intuitive interface that everyone can adopt to quickly, and the presence of several ready-made templates helps prepare the proper form for the topic we're discussing. I particularly like that final renderings may be exported as an image or PDF file for simple distribution.
Cons:
In all honesty, it's not about finding something you might hate with MURAL, as it's like a magical drawing tablet that enables everyone to share and collaborate in all circumstances and with ease.
The perfect place to make sense of your mind
Comments: Overall, mural is my go-to for sense making - both of my own thoughts and those of a group. Its a perfect, no frills, low-risk way to get ideas down on paper and analyze, refine, synthesize. It moves my work forward tremendously. For people who are visual or external processors like myself - it's an excellent tool to facilitate these processes.
Pros:
I love that mural gives me the tools to dump my ideas into one place and sort them. They offer great templates that give me a way to get started without being intimidated, and I love that I can invite coworkers in this space to see my thinking and to document their thinking there as well. Great springboard for conversations.
Cons:
Sometimes I get a bit confused with the level of zoom and the amount of space available. I sometimes feel like my level of zoom and the sizing of the post its is not calibrated. it's hard to know how much to zoom in so that I can still read what's on sticky notes while still seeing the surrounding ones.
Excellent Tool for Collaboration
Pros:
Mural is my go-to tool for collaborating with groups online. The page navigation is intuitive. There are many useful frameworks and templates available to organize your work. Since moving most work online, Mural has been a critical tool to maintaining a collaborative work environment.
Cons:
Some of my collaborators have found Mural to be overwhelming at first but, with some coaching, they have adjusted. I find turning off others' cursors seems to help.
Makes Online Meetings More Effective
Comments: Before Mural, longer online workshops were not effective. Many attendees were losing their focus and the meetings were transforming into inefficient gathering activities. With Mural, we keep all attendees alive and interactive. You can reach working canvas where ever you are and especially voting feature makes easier to get mutual decisions in a democratic environment.
Pros:
It allows all participants to work together and collaboratively at the same time. It is easy to use
Cons:
I would like to have more templates to use. An open library would be beneficial to adopt this software easier.
A great tool for students, educators and teams in the education sector
Comments: It allowed having a consistent idea spread through our many team members. We all participate in created moodboards and guidelines for every project.
Pros:
It made our lives so much easier. When having a lot of on-going projects with a big graphic design team it was hard to keep track of guidelines, styles and visual references without having to constantly ask each other for guidance. In Mural we keep murals for every project, designers go here everytime they have to participate in a new or existing project and document visually how it looks like and set all the important media accessible for everyone.
Cons:
When we were considering it, we knew it was exactly what we needed but it was too pricey for our capabilities. After reading, we realized that they gave us a free year because we're on the education industry. This can be renewed once the year ends.
Alternatives Considered:
Slick whiteboard option on paid plan
Comments: Overall, Mural was the best digital whiteboard experience I had, but I had to look for alternatives due to the issue with the trial period. I think that the other players in this space are catching up with Mural so that now I'm a customer of another tool.
Pros:
The software works really well. Even when collaborating with many other users simultaneously, the "Facilitation Superpowers" are a convenient set of tools.
Cons:
I started using Mural on the trial version, and when the trial expired, they locked me out. I had to contact the support team, which gave me a few more days to export a PDF version of my murals. They claim to have a "free forever" version now. But I haven't tested it yet.
Simple - Visual - Powerful
Comments: Mural is the most intuitive and creative ideation software I have come across. No idea can hide if you get your organization on-board. There are low barriers to learning the tool so it is an easy sell.
Pros:
It's a virtual design studio on your computing device (yeah I said that).
Cons:
There have been occasions where I ran out of canvas on multi-day design events. The new, larger ideation space has largely fixed that.
The new platform for thinking and making, together.
Comments: It's transforming the way I work and collaborate
Pros:
I love creating, consuming and using templates for remote workshops. It's like doing software design, but with super direct and immediate, authentic feedback.
Cons:
I dislike helping new users learn how to use it
Great white boarding tool for virtual collaboration
Comments: Mural has been especially great tool to use during user interviews and workshops where you want to engage everyone and get feedback and ideas from every individual in the group.
Pros:
Mural has been great especially for brainstorming and collaborative activities during covid and with non co-located teams. It’s an intuitively designed easy to use virtual whiteboarding tool that comes with templates that you can use for exercises that you might want to run. Particularly great for usage for design thinking sessions or activities where you want everyone to participate.
Cons:
It does take a few uses to get used to how the tool works and the zooming in and out functionality doesn’t always work as you want it to. It can be hard to know what size sticky notes you should use. But after a few tries it gets pretty easy to use.
Good tool for ideation across teams
Comments: It’s a useful tool for ideation but I prefer it for smaller groups
Pros:
Ultimately this tool is great if you have teams located in different offices and you can’t physically get together
Cons:
There are so many functions available. I find setting up a Mural board can be time consuming and inevitably I forget to lock something down and a user goes rogue and messes something up or moves something they shouldnt
Revolutionizes virtual meetings!
Pros:
Mural has allowed me (a member of a virtual team) to advance our organization's use of Human-Centered Design techniques without always having to bring the group into an in-person meetings. Because of the savings in cost / time due to virtual work, it more than pays for itself, AND it helps to keep the teams connected and brainstorming together.
Cons:
It can take a little while for teams to get used to it and come up to speed on how to use it most effectively.
A worse version of miro
Pros:
the icons (seems like a noun project integration) and the ability to select any color for stickies
Cons:
it's not always so intuitive and the white boarding doesn't feel infinite