Mural Reviews

No other Product Even Comes Close

Comments: This tool achieves many problems and is suitable for everyday use, personal use, small groups, and large working groups. Personal Use: visual organization and planning Small Groups: can quickly move ideas into visual representations that make it very easy to share with other people. MURAL's often become the foundation for projects which people come back to time and time again. It is very satisfying to collaborate with colleagues in this way as much of the applications we use day to day are only design for single users. Workshops: MURAL is powerful when put in the hands of a facillitator who can then guide a group of people through experiential learning and discussions which lead to emergent thinking and non-intuitive insights. Visual Documentation: Over the years I have become very proficient as a visual note taker in mural and can listen to speaker or meeting proceed and capture the meeting in a visually engaging way.

Pros:

Mural is hands down the most versatile visual communication tool available today. What I love the most is that I can use the tool every day and that its easy enough for most people to get the hang of within a few minutes, allowing anyone to interact in high fidelity.

Cons:

The one thing I don't like about Mural is that some people aren't pro users—I wish everyone were =) Also wish that MURALs could be a first class object in GSuite's Drive =)

Extremely intuitive tool for collaborative sessions between hybrid teams

Comments: I love everything about this product. In this new era of Hybrid work model and distributed teams across the globe, Mural provides an efficient way to whiteboard, brainstorm and creatively collaborate in an effective manner. I highly recommend this tool for design sessions, sprint planning, product ideation or project management.

Pros:

My project team started using Mural in last 2 years and it has been remarkably easy to collaborate and brainstorm with the hybrid teams. As a Product owner, the best feature about Mural is the availability of vast collection of templates. It saves a lot of time by picking up a pre-made template and refine it for your meeting/session. Additionally, its UI is super intuitive and easy to use, even for the business users, who are not as technically savvy as your design team members.Mural helps in organizing the complex ideas and concepts. It is extremely easy to share it with team members or clients for approvals.

Cons:

One thing I don't enjoy about Mural is its mobile experience. It is not very intuitive as compared to desktop experience. Its easier to learn the basic features of Mural, in order to contribute or participate in a meeting. however, if you want to use Mural to its full capacity, you will need to learn the complex features via some sort of training/learning material.

Mural is a very useful tool for creating projects

Comments: Easy-to-use and up-to-date cPanel for managing all Mural-described features and settings. Whiteboard functionality for teaching and explaining complex concepts. Webinar attendees will find it simple to use. Attendees may be easily managed by the admin.

Pros:

The top choice for hosting webinars online. Attendees from all across the world can easily connect to the webinar. During webinars, I was able to better clarify topics with its whiteboard tool. A query from a guest is easily raised. Meeting attendees and organizers alike can utilize the chat feature to stay in touch.

Cons:

We have utilized Miro for this very purpose before. However, it was expensive and offered numerous other functions that I had no use for. And after I switched to Mural, everything ran smoothly.

Good, but not made for designers

Pros:

Mural is pretty good and usable, but there are some limitations for certain people/workflows. It’s definitely tailored toward people who host workshops, retros, etc., so if you’re doing that, I think Mural will be perfect for you. It’s got an integrated timer and tons of templates you can choose from. Oh! And I appreciate whoever’s idea it was to name every single color. :)

Cons:

Making a table or grid is impossible. I use Mural mostly for sharing copy-related work so there’s a lot of text heavy stuff I need to write in there. Making my own table takes so much time (is the connection tool technically the line tool????) but that’s the best way for me to organize info a lot of the time. Also frustrating is double-clicking and creating a sticky note instead of a text box. If there was a way to change this default option, it would save me a LOT of time. Infinite Canvas is a great addition but can we lower the opacity on the dot grid? It is very loud.

With Mural it is easy to organize ideas

Comments: Easy to structure thoughts and communicate with others across time and space. Capability to work together and workshop virtually with a large group of colleagues; and to replicate, in virtual form, the benefits of in-person workshopping.

Pros:

Mural allows users to work together in real time or asynchronously, and with potentially big groups. This has helped me organize seminars for teams and include feedback from members who were unable to attend the meeting but still wanted to contribute.

Cons:

To begin, the interface is littered with many tools and buttons meant to facilitate collaboration; I found this to be somewhat bewildering before I had completed my first Mural.

Mural provides a perfect whiteboard experience

Comments: Facilitates group collaboration, which makes it a fascinating tool for workshops, ideation sessions, and goal-setting. In a Zoom meeting, this is the equivalent of using a white board in person.

Pros:

Mural's accessibility is second to none. Easy group work, ideation, and coordination are just some of the benefits. I've used it successfully both in-person and over the internet with a large group of people.

Cons:

There may be too many choices or customizations, or it may be difficult to locate the specific feature you need. The collection can be expanded to include additional types of template designs.

Mural is very helpful in collaborative projects

Comments: Is what I use to examine information. It will help me develop affinity maps, user profiles, and user flows. I find this to be an excellent resource. To do my job, this is crucial. And I am able to work well with others.

Pros:

My favorite feature of Mural is that it enables for the steady and continuous growth of an idea or concept over time, with contributions made offline and maintained through subsequent ruture review sessions.

Cons:

On sometimes, I had to refresh the website because an issue has occurred while I was dragging the post it or items around with the mouse. When I spend too much time there, this happens to me.

Excellent tool for ideation and collaborative processes

Comments: At the top of the tools that I use for collaborative process. I compare with other tools as Miro and Lucidchart and Mural is the best for far.

Pros:

The tool includes many functionalities to share ideas and customize boards for almost any king of collaborative process (Design Thinking, Agile Ceremonies, Kanban boards, etc).

Cons:

Maybe simplicity of the tools, when you are using the tool for a long time and get familirez with it, you going to need some strongest functionalities ir order to cover more ideas that come to you during the creation of boards.

It facilitates open communication, allowing us to link ideas and formulate goals with ease.

Comments: Mural's whiteboard gave us a lot of options, and we were able to work together as a group on several remote projects and finish comprehensive interactive plans that had a positive impact on our success.

Pros:

I like that Mural is easy to use and allows members to collaborate on many charts. It's great that all members can participate, draw on boards, and connect ideas seamlessly. The mural is also great for having ready-made templates for most types of diagrams and covering brainstorming needs. I also like how easy it is to copy and paste, as well as edit texts on the whiteboard, and how we can change colors, add images, and do other things. It is also significant that the contents of the whiteboard are easy to format in an organized manner, as well as the ease with which they can be converted into a PDF file or an image so that they are easy to share across various media.

Cons:

I do not hate Mural at all, but I hope that subscription prices will be reduced, or new options will be provided at lower prices, so that we can add consultants from outside the group for temporary periods.

Excellent Tool for Collaboration

Pros:

Mural is my go-to tool for collaborating with groups online. The page navigation is intuitive. There are many useful frameworks and templates available to organize your work. Since moving most work online, Mural has been a critical tool to maintaining a collaborative work environment.

Cons:

Some of my collaborators have found Mural to be overwhelming at first but, with some coaching, they have adjusted. I find turning off others' cursors seems to help.

A great way to come up with creative answers to a variety of problems without a lot of meetings.

Comments: We were able to get around a lot of the roadblocks that were getting in the way of our proposed solutions to the issues we were having with the help of MURAL. When everyone is working on the solution, there is no need for many meetings or emails because the method of operations and notes are clearly communicated to everyone.

Pros:

Simple to use, it has a wide range of capabilities to make it useful during the entire process of preparation, planning, and execution. MuRAL's biggest feature is that it has a dependable and easy-to-use interface that team members may tailor to fit their needs. You can interact successfully with people who aren't on your team using MURAL because they don't need an account to be able to do so, and their thoughts can be included on the boards we are working on. It's more easier and more pleasurable to work with MURAL because of the front-end presentation style and pre-made templates. What I like most about our whiteboard brainstorming session is that it allows us to better comprehend the scope of the project and discover creative solutions for any overlaps. As a result, I appreciate that we can categorize our cards and designate certain cards for specific team members to ensure that everyone is on the same page, and I also appreciate how simple it is for me to switch between several boards.

Cons:

Few drawbacks exist; the strength of MURAL will be evident as an integrated system for all operations and meetings within the institution as team members' acceptance of the system and their response to the topics and plans we wish to discuss with it grow.

The perfect place to make sense of your mind

Comments: Overall, mural is my go-to for sense making - both of my own thoughts and those of a group. Its a perfect, no frills, low-risk way to get ideas down on paper and analyze, refine, synthesize. It moves my work forward tremendously. For people who are visual or external processors like myself - it's an excellent tool to facilitate these processes.

Pros:

I love that mural gives me the tools to dump my ideas into one place and sort them. They offer great templates that give me a way to get started without being intimidated, and I love that I can invite coworkers in this space to see my thinking and to document their thinking there as well. Great springboard for conversations.

Cons:

Sometimes I get a bit confused with the level of zoom and the amount of space available. I sometimes feel like my level of zoom and the sizing of the post its is not calibrated. it's hard to know how much to zoom in so that I can still read what's on sticky notes while still seeing the surrounding ones.

Mural is one of the best collaboration tools you can find

Pros:

We use it for everything, standup, retrospectives, mind mapping, online collaboration and much more. There are a lot of great templates.

Cons:

It is expensive and some templates are tricky to use.

Mural enables easy digital collaboration from novices to pros

Comments: I've been able to grow with mural and explore new worlds of collaboration ... both enhancing face to face workshops and enabling remote collaborators to have equal voices. Support from the mural team to help us explore new ways to effectively collaborate (not just use their software) have been compelling.

Pros:

I really appreciate how easy it is to dive in and get started with little complexity or knowledge. Drop some stickies on an empty whiteboard and you're off ... or play with templates, voting, and other advanced features to drive amazing new collaborations that are only possible in the digital world.

Cons:

In the past, I have disliked the lack of feature parity between web and mobile versions. That has recently improved.

A great tool for students, educators and teams in the education sector

Comments: It allowed having a consistent idea spread through our many team members. We all participate in created moodboards and guidelines for every project.

Pros:

It made our lives so much easier. When having a lot of on-going projects with a big graphic design team it was hard to keep track of guidelines, styles and visual references without having to constantly ask each other for guidance. In Mural we keep murals for every project, designers go here everytime they have to participate in a new or existing project and document visually how it looks like and set all the important media accessible for everyone.

Cons:

When we were considering it, we knew it was exactly what we needed but it was too pricey for our capabilities. After reading, we realized that they gave us a free year because we're on the education industry. This can be renewed once the year ends.

Slick whiteboard option on paid plan

Comments: Overall, Mural was the best digital whiteboard experience I had, but I had to look for alternatives due to the issue with the trial period. I think that the other players in this space are catching up with Mural so that now I'm a customer of another tool.

Pros:

The software works really well. Even when collaborating with many other users simultaneously, the "Facilitation Superpowers" are a convenient set of tools.

Cons:

I started using Mural on the trial version, and when the trial expired, they locked me out. I had to contact the support team, which gave me a few more days to export a PDF version of my murals. They claim to have a "free forever" version now. But I haven't tested it yet.

Several years of XP with Mural

Comments: Awesome platform for visual collaboration like eg remote sprint sessions, UX artifacts
Personal productivity like eg Moodboards

Pros:

Canvas style whiteboard in the cloud with the right tools on-board to collaborate in a visual manner. Mural Community to share ideas

Cons:

Drawing tools not optimised for sketching but already improved a lot

Fantastic remote collaboration tool

Comments: Overall I really like using this on teams and have shared it with many people who have adopted it on their teams.I don’t think there is a similar product out there that is offering this type of features to the level mural provides for brainstorming

Pros:

I was so excited to discover this tool and share with three of my teams. Since that time it has taken off at my company and teams are even using it with clients to communicate ideas and share design process with clients remotely. My first time using this tool was in a large meeting, complete remote, where people were sharing and documenting ideas for a brainstorming session, mostly using the sticky note function. The next time I used it on a different team, we really explored the functions this program offers, with importing sketches, sketching within the program, sticky notes and connection arrows... this has been fantastic to keep the intimacy of design collaboration going while we are not next to each other’s desks sketching on the same piece of paper.

Cons:

The sketching feature could be vastly improved to be more like concepts offers, vs the paint app on windows computers that is currently mimics. Some of my teams find the pricing model to be too high as well

A fun way to collaborate

Comments: Using Mural allows ideas to flow easily, really effective in brainstorming. You just put in ideas via sticky notes or place text in shapes or photos then members can organize them the way they want to. Definitely it is a fresh way of exploring creativity within the team.

Pros:

Mural makes collaboration enjoyable as you can be creative on how your boards would look like. Your board for today's design thiking can be transformed to a fresher more creative layout the next day. Truly, sky is the imit with Mural!

Cons:

The flexibility it brings when it comes to real-time updates especially for multiple users make the board a bit unorganized which is why locking objects should be easily accesible anytime and keyboard shortcuts should be presented easily in tutorials.

World's best product

Comments: The price of the product is indeed affordable enough for any size of company and also a great intuitive for progressive companies of the world.

Pros:

With this amazing application I can easily insert photo, videos and different multimedia files into one specific folder to have an easy access to them. Another feature that is my most favorite is its integration power that enables me to integrate with all the useful applications of my interest in a very unique way.

Cons:

For me there is no drawback in it only sometimes the updates give useless errors but otherwise everything is perfectly fine.

Wayfinding is a little weird

Pros:

The mural.ly team is constantly garnering feedback in order to improve the product. While mural is a great concept to digitize the whiteboard, the execution is solid with room to improve. Great selection of icons and stickers.

Cons:

For my peers, I have observed it requires a higher learning curve in order to understand the controls and wayfinding around the board.

It's been particularly handy through 2020's remote work

Comments: Especially given the high amounts of remote work happening right now, it's been a very valuable tool to replace our traditional meeting room's whiteboards when we're doing things like planning out wireframes and architecture for our websites and digital tools. It's been a staple in very many meetings that would not have gone so smoothly or collaboratively without Mural. Highly recommended!

Pros:

I love the intuitive nature of the tool. The interface is super clean, and it works primarily through simple drag-and-drop. It took me all of a matter of 5 minutes to feel like I knew the tool. Of course, you can then star to dig deeper, left to discover various templates to assist you with various kinds of meetings and board demands.

Cons:

There's really not much to not like. The pricing plan is easy to understand, and it is competitive compared to the other tools we looked at. I've also had coworkers and clients with varying levels of technical expertise working in it with no issues. There's even a trial you can sign up for to make sure it is what you are looking for.

Great tool for cross-team meetings between engineering/business facing departments

Comments: Really instrumental to one of our recent product feature launches (I work for a SaaS company), and definitely helped unite all the teams working on the initiative.

Pros:

Especially during Covid-19 remote work, this tool has been really valuable in giving the feel of "whiteboarding" that you would get from in-person meetings, only virtually. It enables everyone to contribute and makes meetings more interactive. In my personal experience, it's been a great way to unite our Customer Success / Product / Developer teams for new feature launch plans so that everyone has visibility into next steps for the project, as well as a means of providing feedback.

Cons:

While I really like the zoom-in function (our team used it to "privately" write feedback suggestions in our own "space" by zooming in during a meeting, after which everything was compiled) it can be a little disorienting / easy to zoom too far in and get lost in the sheet. Very very minor suggestion.

Very versatile

Comments: We have used this in the recent virtual switch due to COVID, and it has come in incredibly handy. We are able to present student work like we would in person, and have faculty critique it.

Pros:

I like that your project can be shared with non-users, and it works well for collaborative student projects. The students can see what their peers are doing, and work together.

Cons:

It takes a bit of getting used to, but once you play around with it a bit, it’s not hard at all. The mural team was always standing by if I had questions or needed assistance.

Powerful online visual collaboration tool

Comments: Mural is a helpful tool to support co-creation, workshops and design thinking sessions when working remotely. We used it more during lockdown in place of face-to-face sessions.

Pros:

Relatively easy to use, with a rich feature set and several useful tools to collaborate visually. Interface is fully accessible via browser, which makes it very portable across platforms, and of course mobile apps are also available.

Cons:

Not as streamlined or easy to learn as direct competitor Miro, so it requires some facilitated onboarding to new users in order to get the most from its features. Sometimes the web visualization gets stuck or shows blank boards where they should have content, but a quick page refresh generally fixes it.