LendingPad Reviews

LendingPad for Mortgage Lenders

Comments: It has been good, but again sometimes upper management and our AE are hard to get ahold of, support can be standoffish, and it slows down during heavy usage.

Pros:

LendingPad is accessible anywhere, on both mobile and computer devices. It is very easy to use, well organized and extremely well documented. Their chat support is awesome, and the support staff are very knowledgeable, responsive about the platform and loans as well.

Cons:

LendingPad does well for brokers. It is not set up as much for Lenders, although it is getting better, there are still a lot of GAPs. Some things are not intuitive and it is not nimble when it comes to specialty loan programs. Overall its a nice platform with lots of potential to add some AI to make it better.

LendingPad Review

Comments: It has been a good experience, and am looking forward to it improving.

Pros:

The “customizability” of various features of the program.

Cons:

The lack of features that should be inherent in a program designed to assist mortgage brokers and lenders serve their clients as thoroughly as possible.

Borrow other companies ideas.

Comments: It's fine, and basic. I wouldnt use it if my company didnt make me use it for payroll. Customer sevice is excellet, always!

Pros:

Pros - customer service. The chat feature to talk to a live person is the best thing about lending pad.

Cons:

The application - the view is confusing. While I am use to it now because I am forced to use it there are MUCH better software programs. If you want people to love your product find something that looks and acts like Loan Depot's MELLO software. So easy to read, I could run through application questions and have it fille out completely in minutes. With lending pads I have to review, then double check then check again because somethings probably missing.

Love LendingPad

Pros:

I can do everything from one tool to make my loan process easy and smooth and it integrates easily with other software that I use.

Cons:

You can sign up for basic training or watch videos for more in-depth training. I would prefer to have the option for formal training on the system as watching the videos does not always give the information that I am looking for or is not always clear.

A+ Origination System

Comments: It is user friendly and good to work with a tool that is on your side.

Pros:

Love the flow of the application and how fast the responds are when requesting help on items within LendingPad.

Cons:

That I can't speak to a person when needed. Sometimes we are going back and forth messaging each other for 15 minutes when a phone call would have taken 1 minute.

Technology Forward

Comments: No problems, Once set up the system is very easy and has alot to offer

Pros:

Once set up, the functions are quick and easy. LP has made the loan process very "one click" friendly. Templates and automated functions cut down time and promote efficiency as well as accuracy.

Cons:

Some features are not customizable and some are in the process of being fully automated.

IT'S FINE BUT NEEDS IMPROVEMENT

Comments: It's fine. Lots of issues with the server.

Pros:

I like how easy it is to imput files and run AUS. I like docusign.

Cons:

The disclosures are awful to input and to find in the print section. It slows the process down so much.

Lending pad review

Comments: Overall it is good - just needs more tweaking. We requested the things mentioned above when we first started with LPad 2 years ago and still nothing has been done on them

Pros:

We like that everything is digital and can be accessed from any computer. I like that multiple people can work in a file at one time

Cons:

There are some basic things missing or hard to deal with in the system. Example - there is no way amortization tables nor calculators to show what extra payments can do, no place to see breakdown of principle vs interest, Changing from one amortization to another requires program changes and that is tedious at times when running numbers with clients, miss having a button for interest only vs having to change program all together, didnt like having to set up all the programs myself

Great LOS - NEVER have looked back once we switched to LendingPad

Comments: It has been a great experience, I highly recommend as it is a user friendly LOS with good features and the best customer service team!

Pros:

BEST customer service! We love the real time help through the live chats if we are stuck on a function. We switched from Calyx/Point after 20+ years, due to the URLA conversion and have never looked back and the ciustomer service as LendingPad is TRULY AMAZING!

Cons:

There are a few small tweaks, that would make it better, but they aren’t possible or in the future, but nothing we can’t live without.

coming up short on some key elements

Pros:

quick to learn but has some limitations for the reporting

Cons:

document management and contact management

Customer Service makes it that much better

Pros:

First off, I am not the most tech savvy person, but when I have questions, the customer service team, makes it that much better and way easier..

Cons:

In the beginning, maybe not knowing how to navigate it.. Little by little I have come accustom to the system and it is getting way easier for me.

Best LOS I’ve ever used

Comments: Overall, an excellent experience!

Pros:

It’s very intuitive. Training videos are straightforward and easily digestible. Online support chat is excellent!

Cons:

The income has to be fixed every time. The actual annual income shows up as the monthly and has to be corrected. Often Seller contributions don’t “stick” and have to be re-entered. The only other real complaint is I can’t figure out how to get a DPA program entered correctly, so I have to work around those.

Practical, Efficient and Cost-effective LOS

Comments: Very good experience. The system makes general tasks & flow easy.

Pros:

Efficient workflow management. Easy to learn/master. Customizable fields and workflow rules to maximize adherence to best practices.

Cons:

Some limitations on how reports can be generated. Custom fields are clustered together rather than giving us the ability to arrange them with similar stock fields. Inability of the company admin to manage availability of system fields for use in reports & rules. Admin could most effectively define that functionality relative to system performance needs.

One of the best LOS out there.

Pros:

I like that it's easy to use, mobile-friendly and cost-effective.

Cons:

The POS is not fully functional. I would like to see improvements to the POS so we can have a full-service POS / LOS under one developer.

I love Lending Pad

Comments: I love my experience with lending pad and the support is 10/10 everytime.

Pros:

How easy it is to navigate through each loan. It’s extremely easy

Cons:

I have no dislikes to be honest. I love using lending pad

The go to LOS software for your mortgage business.

Pros:

Customer service and ease of use of this service is well above par. Great platform.

Cons:

There truly isn’t a downside to the system.

mortgage loan officer

Pros:

it's easy to learn and maneuver. There is support when you need it. Very simple

Cons:

Was easy to learn and there is support right there if you need troubleshooting

Lending Pad

Pros:

Its great! No complaints at the moment!

Cons:

Nothing at the moment. It all depends how you customize it

Great LOS for Brokers!

Comments: customer support is top notch, its VERY convenient to chat with them to get an answer pretty instantly. But its been hard to learn where everything is and usually i can figure out an LOS within a week. I have been using this for months and still dont understand the REO / liability set p - rental income is never correct.

Pros:

Its a fantastic interface, and easy to open and close different parts so it makes it fast and efficient.

Cons:

ease of finding where to go to do something basic.

LP review

Comments: Not good. I have never experienced such a glitchy LOS in 23 year.

Pros:

Looks fine? Not really any pros to be honest.

Cons:

The fact that nothing ever saves. Very clunky and constantly have to get in out of the file to verify changes to the file have saved.

Great LOS

Pros:

ease of use, accuracy, great support from lending pad team

Cons:

i have not experience any cons using lending pad.

LendingPad

Pros:

Easy to use, I love customer support. They are very fast and very helpful.

Cons:

Everything looks good. I don't have any complain.

Excepcional Customer Experience

Pros:

Easy to use/navigate, integrated to most investors portal requirements.

Cons:

I would like a more like the original URLA format for loan applications.

Lending Pad Review

Pros:

Streamlined in my business and it’s mobile friendly

Cons:

Nothing has all great features and everything works

Impractical for Startup Organizations

Comments: I have not come embrace the product.
I am evaluating other products before onboarding additional staff.

Pros:

Nothing really. I chose it, because on the Internet it was advertised as the new generation of Loan Origination Software.

Cons:

The way that support is delivered, and the culture and attitude of the support team.