Square Payments Reviews

The Perfect Payment Processing Option for Small Business

Comments: My overall experience is A++ since I am able to accept and process payment at a fraction of the cost and without costing me more time and effort.

Pros:

Using this software for a couple of years now I really like the ease of use and how it's transferable between all my devices. I am able to access reports, process payments, and more from the mobile dashboard or my PC. It doesn't require that I have or use any additional products or equipment for function. They have very friendly and knowledgable customer service and support. I love that you are able to integrate Square into other systems for a more robust system.

Cons:

I wasn't able to really pin point anything that I didn't like or enjoy regarding the software.

Square is Great Tool

Comments: Overall square has been great. I chose it for credit card processing and after the fact learned it has many other capabilities that make my job easier. Square offers an online checking account and savings accounts. This was huge as the online account enabled me to accept checks and have mobile check deposit within same app. Also square has a contract platform with e-signature which unused extensively for about a year. I moved away from the contract function when I upgraded my home inspection software to a package that included the contract agreement, but square saved me from using a 2nd platform in the beginning.Overall I’ve been very happy with square and would highly recommend them for a small business.

Pros:

The biggest seller for me choosing square was mobile payment processing and familiarity with the product as a consumer. Additionally I didn’t want a monthly payment as I don’t process a high number of payments monthly.

Cons:

Squares fees per payment are a bit higher than I would like, but I now pass those fees on through the platform so it’s not as much of a concern.

Square: The Good and Bad

Comments: They were my first choice in the beginning, but after the 2 disputes and how bad they handled them, I went back to PayPal. I still keep them for some of my less conventional clients (the ones who don't want to/ or can't follow a link, but rather just give me their info over the phone).

Pros:

It's easy to use. Your favorite device becomes your POS which is convenient especially for those of us who do work on the road. You can get instant deposit with an extra fee which is nice.

Cons:

I don't like their customer service. You have to pay extra to be able to call their customer service number and even if you do (because I did the trial for premium service), they don't really resolve anything. I also don't like their dispute process. You get very limited time to submit your documentation proving the transaction was valid. Some paperwork takes a while to get from clients. AND...they allowed a couple of clients to dispute charges that were from the year past, which I still don't understand. The worst part of the dispute process is that they'll take the money from your account and then take forever to return it. In both my cases, I had to pay the premium service to be able to talk to customer service, which got me nowhere and then had to email the dispute team with additional information (which you're not supposed to do since they have a form you fill out through the portal). And then, if you have customer who makes purchases for the same amount...you can't do instant deposit because they'll hold the funds to make sure you're not ripping people off even though you've demonstrated to be a credible and reputable business.

Love my Swuate

Comments: My overall experience with Square payment has been wonderful. I can either do it on my phone or use the plug in Square which I’ve had since the beginning of me opening and starting Angelina’s arts and crafts.

Pros:

I can put a Square card into my Apple Pay wallet transfer money from Square to my checking account if need be or to one of my employees checking account to pay them p

Cons:

Call a square is I still have not received my equipment I ordered two months ago three maybe four months ago paid for it online with my PayPal card and I checked on it and they said it was sent out

Perfect solution for small business

Comments: Overall Square payments are a helpful and easy to use option.

Pros:

Ease of use includes being able to send invoices through email and on mobility for on location.

Cons:

No debit feature and only available in Canada and Europe.

Square Payments Makes Payment Processing a Breeze

Comments: Square Payments makes accepting and processing credit/debit payments a breeze. They showed me that it isn't complicated at all and I like that they keep records alongside me.

Pros:

Square Payments collaborates with ClinicSense, which my business relies upon to set up appointments and accept credit/debit payments from clients. I love that Square Payments has mobile features as I sell things at the client's location.

Cons:

Sometimes the Square POS doesn't connect with my mobile device, but it is a rare occurence and I can easily send the bill to the client once at home with my laptop device.

Favorite credit card processor!

Pros:

I love how is the square payments makes it to do mobile transactions for my business. The fees are very low compared to other companies, and there is no hidden costs!

Cons:

There is nothing so far that I dislike about square payments!

Excellent online payment gateway for your website integration

Comments: So far, so good no challenges faced.

Pros:

I've incorporated Square as a payment option to one of my websites. There is a free tier, it is simple to set up, and the dashboard is user-friendly. One of the greatest in this field, Square is a reputable and highly-authoritative provider of payment solutions.

Cons:

There is nothing special about the product itself. When compared to some of its competitors That I have used, the subscription fees and processing costs are likewise very costly.

All was good until we came up against fraud

Comments: Square answered a question during a fraud dispute without consulting us first. They chose to answer for us which basically cost us the dispute.

Pros:

Ease of use, user friendly & simple dashboard

Cons:

Square answered a question during a fraud dispute without consulting us first. They chose to answer for us which basically cost us the dispute.

Convince but taking

Pros:

We've had Square for several of our businesses however it has been in ease to use

Cons:

Cons are it is very hard to see that you have to pay the actual company every time someone make a sale Square gets a cut so if someone gives you $500 square is going to take from that $500 and that is really hard to do when you're start off business is literally like your money is being taken from you they get their cut and then you get yours I understand that they have to make their money some kind of way but it's very hurtful to see when you needed the whole 500

High processing rates, worth every penny!

Comments: I absolutely love that Square offers so many features for small businesses and that they all integrate. If I could give myself advice when I first opened my business, it would be "Don't get a bunch of different programs and lie to yourself that you'll just be more diligent keeping records. Just open the business with Square for everything so it's all integrated in one place."

Pros:

It's soooo easy to use! The interface is very easy for our clients to use. It's taking us less time to ring clients out, and clients are leaving much higher tips than when we used other processors. I absolutely love how Square offers all the services a small business could ask for: credit card processing, invoicing, accepting payments offsite, POS systems, appointment booking, ecommerce, the list goes on. I tried lots of other services before switching to Square for everything, and I wish I had just saved myself the time and started using Square for everything and integrating systems right when my business first opened.

Cons:

My only hang up with Square is their high processing rates. I'm aware that they can offer better rates if a business does greater than $250k annually in sales, but that's only if the payments have all been through Square. So it's a little annoying that we're easily surpassing that and proving that with previous years' reports is not sufficient.

Grow your business quickly

Comments: Square eliminated the need for costly card readers from a bank. The invoice feature allowed you to add clients and track when/if an invoice was paid. Overall, Square is an amazing product that is very versatile and a small business hero.

Pros:

Square allows you to take secure payments anywhere. No start-up cost and low processing fees. They also offer a desktop ‘register’ that doesn’t require any software to be installed. Square gave us a professional way to take sales in the field because it eliminates the need for cash payments and gives your customers ease-of-mind when dealing with a start-up. It also provides analytics so that you can track the amount of money you have made and compare that to sales during another time-period. The invoice to email feature was also a time-saver.

Cons:

The pre-determined processing term for funds to be released. You could utilize the paid-for early processing feature but, as a start-up, this was often out of reach. We used this service to take deposits to order client-specific materials so this additional processing time made it difficult to plan projects on occasion.

The Only Merchandise, Website, & Card Payment Manager You Will Ever Need

Comments: Square has satisfied all card processing, website management, inventory management, and merchandise marketing needs for us over the past 6 years wonderfully and will hopefully continue to be the main catalyst in our financial minimization and success as a touring/professional band moving forward!

Pros:

As a user of Square for about 6 years now in managing my band’s merchandise, website sales, in-person sales, and all credit/debit card processing needs, I can honestly say that this is the best card processing software in today’s market. The fact that the card processing fees are as reasonable as they are with the card readers and entire web store being 100% free, makes Square the best value when compared to other alternatives. I recommend square almost daily to all my colleagues, business partners, and new fellow musicians I meet each week at home and on the road.

Cons:

There are no cons about using square. I truly cannot even think of one thing I dislike about this software as everything from payments, processing, inventory management, to direct deposit, and even website management is on point at all times. Well done Square.

Square - great for small businesses, and not just retail!

Comments: Overall, I love Square. The ability to receive payment from practically anywhere at any time is HUGE for a small business owner. My ability to set up my clients in the address book and add their card on file saves a ton of time. I also like that only the last 4 of their credit card shows up. I do not want the burden of having all that info on file.

Pros:

Square is a great solution to a small business who wants to ensure they can be paid easily, regularly and without burdening their clients. I use it to receive monthly payment for my services for about 30 of my clients and it makes my life and my clients lives easier. Yes, you pay a processing fee, but it is competitive and well worth that small fee to ensure that I get paid. Plus, it only takes me a few minutes to receive payment from all those clients.

Cons:

There are some elements of Square that are not as intuitive as they could be. Setting up a clients card on file can be tricky at times, especially if you use the web browser vs. the app. In general, use the app for EVERYTHING you do and you'll be fine. The other issue I have sometimes is the checkout process. That times a bit of time to get used to and can feel clunky. This should be easier and I believe that Square will do their part to make the updates in time. The final thing, and this is something that may not impact many people, but I use my headphones a lot. I have to be sure to remember to unplug/disconnect them before opening the Square app. If not, it thinks my headphones are the card reader and hits me with a very loud, old school fax machine connection type sound. A painful experience!

So Easy to Implement, I was Done Before I Knew It

Comments: We needed a payment form on our website to accept payments. We didn't want to have to build our own "shopping cart" for this and square payments was a great option to skip that and begin accepting payments quickly.

Pros:

I needed to accept payments on my website and I tried using a different program, but the issues seemed almost impossible to overcome, as I am not an experienced website form developer. I easily and quickly had square payments set up on my website and I have never had a single issue accepting payments.

Cons:

I have nothing negative to say currently about this product. I had a horrible experience before implementing square payments, so I find this product to be great. I guess I could ask for lower fees, however, they are not all that high, to begin with.

Square Payments Has Huge Productivty Advantage

Comments: Think fees for things for each transactions and reinstate payments over time option

Pros:

Love how easy it was to set up and begin to use to collect customer monwy for Services and Products.

Cons:

Do not like swipe Rates vs key in Rates per transaction. Do not like cost of accessories, do not like small print on Smartphone Display

Easiest payment processing system

Comments: I've never had an issue with Square payments. I've always had iphone and whether on wireless or using data, the payment is always smooth and goes through. Also, I accept clients' HSA cards and have had issues with other payment processing systems accepting their cards. Never with square. I also like that I can link in all of the square features such as scheduling, and payroll. Gives me the time to do the things I actually like about running a business instead of accounting matters.

Pros:

I've never had an issue running a credit card with the reader and the software is really easy to follow

Cons:

I think the only con is I could probably get a better price per transaction with another company but would sacrifice the ease of taking payments and some features

Good things DO come in small packages

Comments: Overall, I am absolutely pleased with my decision to go with Square payments and devices. It has proven to be a powerful little tool, and has exceeded my expectations for my business and administration needs.

Pros:

I was prepared, with rolled up sleeves, to set up my Square devices and software, expecting snags and integration challenges. I was pleasantly surprised at how easy it was to set up and how quickly I had it up and running. The hardware is small and does not take up much space, the software is easy to manage and customize, and the reporting is always current, which is a big bonus for me. My patients have often remarked at how swift and easy it is to be processed after treatment, and the simple tap or wallet payment platform is loved by them. Especially since it is hands free. This software allows me to have things all ready for them without any wait periods. On the backend, I really am grateful for the reporting and transaction logs which are always current. This makes bookwork so much easier.

Cons:

My only stumbling block to date has been with the online gift cards. There doesn't seem to be a way to see when someone has purchased one. You only know of the purchase when you redeem it. I would like to know what is out there.

Easy Peesy

Comments: Overall I'd recommend Square to anyone starting out and looking for ease but also great service and a great platform. Square hasnt done anything to make me want to leave. The POS system came fast, the card came fast and they are always upgrading the system for the different ways to pay. I've also never had any issues with fraud.

Pros:

If you havent noticed... I love ease and the path of least resistance. And thats Square payments. Everything about their system is heaven and so easy to use. The app never an issue, the POS systems never an issue and they arrive quickly. I love that Square is always upgraded and working with the times. It's also not expensive and the transfer rates are not bad. I love that square doesn't take 6 years to payout either.

Cons:

I would like for square to think about taking a little more time on the invoicing. I'd love to use it as opposed to Paypal.

PRICELESS for any business anywhere!

Comments: Flexibility, convenience, portability and reliability. These are absolute REQUIREMENTS for a payment processing system for our non-profit to function properly and raise fund and receive funds in a timely manner in a very wide ranging field of environments that we may end up. If business is war, then Square Payments is the military grade equipment a business needs to get the job done in adaptive environments far away from home!

Pros:

The ease of use is amazing. Einstein said simplicity is genius, or something to that affect. And Square is genius!!!! We are always on the move doing appearances at farmers markets, trade shows, conventions, dance competitions, and in-house seminars and workshops. We sell books, apparel, shoes, donated equipment and furniture, etc. to raise funds. We COUNT ON our Square payment system to work in the field, or at our facility, or in the airport, or 2,000 miles away from home at a convention. And it works EVERYTIME without fail. I honestly cannot recall a single issue we've had with the system and the card scanner and the receipt systems!

Cons:

There can be a tendency to have to swipe a card thru the reader a couple times if you don't take your time and do a smooth level swipe. But that's probably more user error than anything else. I can only recall maybe once or twice in YEARS of using Square where we had an extended issue with a card not scanning, and it was always due to a damaged old card with a damaged strip on the back.

Square will likely become the universal POS app

Comments: I really love square! I would recommend this to any business owner who wants to track their sales better and make improvements based upon those results.

Pros:

I LOVE square! I have been I user of this software for 3 or 4 years now at two different jobs and it has so many capabilities. I used this at a paddleboard shop and it did the trick but had way more capabilities than the business really needed. However, at the restaurant I worked at, this was everything we needed. It accepts all forms of payment (apple pay, google pay, android pay, tap-to-pay credit cards, all credit card brands if you choose, cash). The system for rining customers up takes a little while to get but after you do it is a breeze. This software is also very customizable. You can show products in a list, group them, add pictures to them, organize them how you want etc. By far the MOST thing in this system is the analytics/data piece. You can see how many of each product were sold in any particular time period, how that compares to other days/weeks, the best selling items...possibilities are endless.

Cons:

I really don't have much to complain about with this. I've had problems with the chip reader connecting in many cases, and you also have to make sure to have very reliable wifi or else the product will not process payments.

Money Management made easy

Comments: This software is exceptional for law office management.

Pros:

I was a partner in an establish defense firm when I went on my own and began to concentrate on plaintiffs employment law. In a big firm, cash management was done for me, but when you are on your own, that’s no going to happen. So I started taking credit and debit cards. The problem was that it was costly in time and expense. The rented machines were clumsy and credits had to be reconciled to the bank. I finally decided that it was costing me more to rent, reconcile, and train personnel that it was not worth it. Along comes iPad in 2011. I went to an iPad for Business program at the Apple Store where I was introduced to Square. Every swipe was 35¢ and 2.75%, and it didn’t matter if it was a VISA or American Express which had been running me 4.5%. Since then Square has gotten better and better. I generally have money in my account the next business day and if I agree to an additional 1% I can have it immediately. Square Capital extends credit as well.

Cons:

The original hardware was free. Now for a chip reader, expect to pay less than $50. I have two. One for the office and the other I keep in my car.

Square was a game changer.

Comments: Square has removed all headaches from payment processing in our dental practice.

Pros:

We previously used a merchant services company that integrated with our dental software. We were unhappy with the constant changes and upgrades needed to maintain functionality. Accessing reports was difficult and time consuming. Our fees were excessive so it was time for a change. Implementing Square was much easier than I anticipated. I was able to negotiate our fees based on the way payments were received in our office. I appreciate that the terminal is mobile so it can be shared between the reception area and the Manager's office. Reports are accessible on the terminal, but using the online dashboard is simple and streamlined as well.

Cons:

Figuring out where to order paper/supplies was slightly difficult. It can be hard to figure out how to speak to live support.

The Easiest and Most Inclusive Mobile Payment Processor

Comments: Overall, Square Payments is my favorite electronic mobile payment processor that I have used so far. I have tried a few others that were either really expensive or just didn't have the features that I wanted.

Pros:

I love that almost every feature available is on the app and that I don't have to worry about dragging around a laptop with me. I can manage my inventory and service options on the app, including adding product pictures and SKU numbers, if needed. I can send customers' invoices that have already been customized like it's nothing. While the price isn't the absolute cheapest processing on the market, it's definitely close to the cheapest, which is always nice, especially when you already have pretty small profit margins.

Cons:

There are some features that are offered that I wish did not cost extra money on a monthly basis. I think a payment plan that would make more sense would be that depending on how much business you do per month would "unlock" certain free features or something like that. That would allow for more versatility depending on your business size, instead of having to worry about an extra bill every month.

A Comprehensive Look at the Payment Processing Platform

Comments: Square Payments provides support and resources for businesses, including documentation, training materials, and customer support, which can be helpful for those who have questions or issues. Square Payments integrates with a range of tools and platforms, including point-of-sale systems, ecommerce platforms, and accounting software, which can help businesses streamline their workflows.

Pros:

Easy setup: Square Payments is easy to set up and start using, with no long-term contracts or setup fees.Multiple payment options: Square Payments supports a variety of payment options, including in-person payments through a card reader or terminal, online payments through a website or mobile app, and over-the-phone payments.Customization options: Square Payments allows businesses to customize their payment experience, including the ability to create custom invoices, set up recurring payments, and offer discounts or promotions.Integration options: Support and resources:

Cons:

Fees: Square Payments charges fees for its payment processing services, which may not be suitable for all businesses.Limited international support: Square Payments is primarily available in the United States, Canada, Japan, and the United Kingdom, and may not be suitable for businesses in other countries. It also may not support all currencies or payment methods, which could be an issue for businesses that need to accept payments from international customers.