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About Zoho Projects

Zoho Projects is an online project management tool that helps teams plan, track, and collaborate on tasks with ease.

Learn more about Zoho Projects

Pros:

The ability to link to other Zoho solutions (CRM etc) and integrate information from various functions and third parties in project planning and implementation.

Cons:

The integrations are flaky. Integration with Zoho Desk is very limited and we ran into several bugs setting it up.

Zoho Projects ratings

Average score

Ease of Use
4.2
Customer Service
4.3
Features
4.4
Value for Money
4.4

Likelihood to recommend

8.3/10

Zoho Projects has an overall rating of 4.4 out 5 stars based on 665 user reviews on Capterra.

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Arif
Arif
Executive Assistant in India
Verified LinkedIn User
Design, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Best Tool For Project Management!

5.0 6 months ago

Pros:

I like the user setup interface where only users can see his/her tasks in their user account along with their milestones.

Cons:

The Dashboard needs to be improved to customize how the admin wants to make it. Also the color code status columns should be more than one. Rest everything looks good.

Kelly M
Kelly M
System Engineer in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

This easy-to-use app keeps track of chores and projects quickly

4.0 2 years ago

Comments: I really like the functions, the tools, and everything else that this software provides us with in order to manage a project. Those tools are really useful and important at the moment in order to manage a project and collaboration, and this software, it's absolutely useful if you want to manage like a professional.

Pros:

Zoho projects have a number of great features, but one of my favorites is the option to personalize the parameters for the project management. In addition to being incredibly simple to operate, the customization function meets the vast majority of the needs that my firm has in regard to project management.

Cons:

Zoho Projects is, without a doubt, one of the least user-friendly and most aggravating pieces of software I have ever worked with. It has some of the worst user experience and interface (UI) that I have ever seen, and it is missing some of the most fundamental capabilities that a project management software ought to have. It has been nothing but a hassle from the beginning to the end.

Dominic
Project management in Canada
Automotive, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Zoho project is awesome!

5.0 last month New

Comments: Learning this website is easy. We were up and running a few minutes!

Pros:

It is easy to use! Aftersale service is awesome!

Cons:

Nothing! It is user friendly and convenient.

Rishabh
None in India
Accounting Software, Self Employed
Used the Software for: Free Trial
Reviewer Source

Zoho - Review

3.0 2 months ago New

Comments: Overall experience is good. I was able to create projects, tasks, hours etc seamlessly

Pros:

Functionality to link project tasks with timesheets

Cons:

The user interface can be improved. Also the training docs to use the software.

Amar
Co-Founder in India
Computer Software, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Review for Zoho Projects as trial user

5.0 4 months ago

Comments: I current using it on trail basis and planning to buy for entire team

Pros:

Ability customise and track all the essentials parts across the projects

Cons:

Dashboard within Zoho Projects is sub-optimal

Alternatives Considered: Odoo

Reasons for Choosing Zoho Projects: We are using other apps of the Zoho so wanted to have seamless integration across the apps

Switched From: Odoo

Miguel
Problem Manager in US
Construction, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Evaluation process

5.0 last month New

Comments: We are still testing the app, so far we like!

Pros:

Stages, management, reports and time sheet

Cons:

Is not too friendly, probably is better to have access to resources from the same app

Mala
Principal in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Zoho projects!

5.0 2 months ago

Comments: Great! I'm excited that it integrates with Zoho CRM and excited that we can scale when we need to.

Pros:

it has dependencies, a visual representation of the project

Cons:

Nothing as of yet. I haven't had a chance to review the Resources feature or how we might be able to invite clients to our projects. but so far I really like what I've seen.

Alternatives Considered: Teamwork.com

Reasons for Switching to Zoho Projects: Less expensive, not as many user restrictions, easier to integrate with our crm

Tayo
Organization Manager in UK
Nonprofit Organization Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Robustious Tool for PPM: Zoho Projects

5.0 last month New

Pros:

Zoho Projects is one of the tools which I use on a daily basis at workplace. I like that it automates over 80% of manual workflow.

Cons:

Zoho Projects has all the capabilities that I yearn to use on a daily basis and they are all easy to customize and use.

Verified Reviewer
Verified LinkedIn User
Construction, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

abad altakween

5.0 last month New

Pros:

very organized and easy to use and the outcome is amazing

Cons:

its expensive compares to other sites doing the same thing

Stuart
Warehouse manager in Australia
Food Production, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Great value and easy

4.0 last month New

Comments: Zoho projects is simple and effective to use but it difficult to customise and takes time to load. However overall the platform is of good value in comparison to other platforms

Pros:

It’s simple and effective to use, and has good value for the cost of the platform

Cons:

It is challenging to customise and does take some time to load

Alin
Assistant Vice President Projects in India
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Zoho Projects Review

4.0 2 years ago

Comments: Zoho Projects as a whole is an efficient Project Management Software for Development companies and software companies. The UI/UX part of the software is good with customizable screen themes. Auto- mail for completed tasks, reminder for uncompleted task and time log of weekly activity is readily available, which makes Zoho Projects an overall Good- to-go project and task management tool.

Pros:

1.Zoho Projects handles efficient Project Management.2.Resource Allocation to particular project and time tracking is good.3. Project Timelines and Dependencies with Critical Path can be measured.4. Each Project can have a task list, task and subtasks.5. Client can be assigned a user to view the status of projects.

Cons:

1. Since, its a SaaS model application, sometimes slowness in loading is observed.2. Pricing can be much more cost efficient.

Alternatives Considered: Microsoft Project

Reasons for Switching to Zoho Projects: Zoho Projects has much more capabilities and pricing is also cost effective for companies.

Verified Reviewer
Verified LinkedIn User
Financial Services Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

A practical solution for small teams

4.0 5 years ago

Comments: It is a practical and easy to use project planning suite although it has limited functionality in the smaller plans that does not allow people to test it before committing to an upgrade.
You cannot test a project plan solution without properly using tasks and subtasks.

Pros:

The ability to link to other Zoho solutions (CRM etc) and integrate information from various functions and third parties in project planning and implementation.

Cons:

Problematic value for money for small teams that need more functionality. Also, there is no ability to customize functionality and price package.

Alternatives Considered: Basecamp

Reasons for Choosing Zoho Projects: Asana was not easy to use and coordinate team efforts.

Switched From: Asana

Reasons for Switching to Zoho Projects: Zoho is connected to the Zoho CRM solution- easy to switch within a unified environment

Pablo
Operation Leader in Argentina
Computer & Network Security, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Product , great Value.

4.0 last year

Comments: Overall we have a great experience, finally choose to other two Free Tools

Pros:

Easy to start to use.Many features.Good value for the money

Cons:

Hard to track time on the project (too many clicks ).Not so easy for the team to do de onboarding.Doesn't have a public and documented APIs for automation.

Alternatives Considered: Jira and monday.com

Reasons for Choosing Zoho Projects: Free products with more features when you integrate them

Switched From: ClickUp and Clockify

Reasons for Switching to Zoho Projects: Better value for the money

Harit
WordPres Developer in India
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The most impressive project management tool ever

5.0 2 years ago

Comments: Great and highly recommended project management tool.

Pros:

So many pros for Zoho projects like the parent-child task feature, time tracker for every task, create issues, tracker for issues, timesheet management, and many more.

Cons:

It takes a while for the tool to load sometimes, but other than that, it's great.

Alex
Systems Analyst. in Colombia
Telecommunications, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Zoho Projects, an easy-to-use, efficient and highly capable project management software.

5.0 last year

Comments: The implementation of Zoho Projects was a success, Zoho Projects allowed us to manage, plan, coordinate and manage in a secure and easy way all our projects at work.manage, plan, coordinate and manage safely and easily all our projects at work, which helped us at the time of execution, development and completion, a very positive experience with this software, also their support team is great; very attentive, timely and willing to help with any request.

Pros:

We have used it for a couple of years and really Zoho Projects is a great software to manage, plan, coordinate and securely manage all our projects at work, a great advantage is that it is cloud based which allows us to access from anywhere and any device, it provides us with all the essential tools to manage our projects, at the same time provides a simple and intuitive user interface that can be navigated very easily and smoothly, its initial implementation can be carried out with very little effort, It also favors and encourages team collaboration and provides us with different means to communicate with team members, it is flexible and allows us to assign tasks conveniently according to the skills, knowledge and skills of each of the members, it also allows us to monitor the progress and development of the project which in the end is a plus for us because we can exercise more control in its development and execution to meet the objectives and delivery date, last but not least as is common and everyday in the tools provided by Zoho integrates very well with native and third party tools.

Cons:

I think Zoho Project is a great tool for project management, it offers a long list of benefits to whoever uses it, besides, it provides numerous functions and tools for the successful development of work projects, it is efficient, secure and works very well; Zoho Projects does an excellent job, we have not really had any relevant inconvenience during all the time we have used it, but I do consider that the task search function is limited and needs improvement because it only allows us to search for tasks within the product that is consulted at the time that is, it would be very useful that searches were extended to all projects that are stored in the tool to have a broader picture.

Roshi
Marketing Consultant in US
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Love this product- others don't compare!

5.0 7 years ago

Comments: Love this product and I recommend it for anyone managing something on their own, or with teams. There's just minor improvements, like the Tasks and Time tracking thing I mention above, that need refining.
And while customer service is also great (I can always reach a human),the knowledge base and Help sections needs user experience streamlining.
With the value pricing and the robustness of this product, I will always recommend this product to anyone - and do!

Pros:

Clear user design with logical and clear content and category designations. Love that they offer multiple view options for those who, say for example, would rather have a Kaban view over a more linear list breakdown. I have yet to find anything else as clearly user friendly and LOGICAL in organization. A lot of other sites I've used try too hard to be cool and modern, and actually end up causing user confusion with all their different layers. It's exhausting. But with Zoho Projects, I can go in quickly and get what I need! Also love how it interfaces with other Zoho products, such as Invoices, and I can export my time sheets. I love that I can hit a timer on my tasks, too. Overall, it has great standard operations with plenty of options for customization.

Cons:

Sometimes the invoice functions seem redundant to someone using the Zoho Invoices, and that has caused me to accidentally create some duplicates within Projects (when I was really just trying to create an invoice in Invoices), and I have had to clean up my own mess. That's the one area I think they made things a little more convoluted. I can't think of any other major cons - I've never had issues with this product. I don't use the Bug Tracker at all, so I can't speak to that. In Documents, it's unclear up front whether, when I pull a document in from a cloud, if it's going to sync any changes with that cloud app (like Google Drive, etc), or if it's just importing as is. Their Learning Center is also woefully organized. I can't search any topics, though the visualization videos you first land on are helpful for starters. But the info I REALLY can search is in the general Zoho Getting Started section...those knowledge centers should be merged and not be so confusing. Even the Forums in Projects help, I can't even search a topic on them on the landing page...so odd! And, lastly, it would be so great if Tasks had more Duration options. If it had an option where I could set a Task in HOURS, rather than only Days, then I could actually track something regularly hourly per week as well as track my weekly progress on it. Right now, I can't do that, I have to do that manually :( And, you can't seem to delete a Duration period once you've put it in (without also setting an end date). what if I just accidentally put in a duration?!

Barend
Barend
happenstance in Namibia
Verified LinkedIn User
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

the best

5.0 last year

Comments: your heart

Pros:

better than all the restTime is a precious resource that shapes our lives in profound ways. It provides structure, enabling us to plan, organize, and achieve our goals. Time's passage allows for growth, learning, and experiences that contribute to our personal development. It serves as a measure of progress, helping us track accomplishments and milestones. Time's limited nature reminds us of the urgency to make the most of each moment. Ultimately, understanding the importance of time encourages us to prioritize what truly matters and make meaningful contributions to our lives and the world around us.

Cons:

better than anyoneTime is a precious resource that shapes our lives in profound ways. It provides structure, enabling us to plan, organize, and achieve our goals. Time's passage allows for growth, learning, and experiences that contribute to our personal development. It serves as a measure of progress, helping us track accomplishments and milestones. Time's limited nature reminds us of the urgency to make the most of each moment. Ultimately, understanding the importance of time encourages us to prioritize what truly matters and make meaningful contributions to our lives and the world around us.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

I wanted to love it.

2.0 6 years ago

Comments: I wanted to love ZOHO Projects and all of ZOHO suits. And I still believe the concept is a fantastic one. Most of the major apps any small business will need one place. But it felt like ZOHO haphazardly patched together apps from several different creators. I will be happy to try ZOHO again, once integration becomes more seamless. I look forward to newer versions!

Pros:

The single login with the ZOHO suite was a nice feature. I tried ZOHO primarily because I wanted one suite for the majority of my business app needs.

Cons:

My major complaint falls into two categories: 1. Integrations between ZOHO's own products are not as good as could be. And I have seen better integration with other PM software and third-party apps. 2. ZOHO suite, in general, does a lot of things, but most things not well. I signed up for ZOHO Projects primarily because I wanted to integrate it with other apps in the ZOHO suite. However, I found these integrations were not seamless and nowhere near as functional as they could be. For example; I use both Projects and Invoices for clients, can send them invites from both applications for a client portal. However, both portals require a seperate login for the client. This frustrates clients, as they know both apps are ZOHO, yet they need separate credentials. On my end, all of ZOHO's billing was not integrated. Which means there was a separate invoice and viewing page for billing for each ZOHO APP. I would expect billing to function more like G Suite, with all ZOHO apps billed together. As a stand-alone PM APP I found it not to be user friendly. You can't choose which fields or features you want. We tend to use more of a Kanban methodology and would prefer if task start and end dates were not mandatory. While I like the idea of the Sprint version of this APP, I wanted some of the client management features of full Projects.

Jason
Verified LinkedIn User
Education Management
Used the Software for: Not provided
Reviewer Source
Source: GetApp

Zohoprojects - Lacks essential functionality

2.0 9 years ago

Comments: Zohoprojects looks good at first however there are some small bugs. More importantly there are MAJOR issues once everything is set up. Unfortunately we had to leave zohoprojects for privacy reasons.
Within the project management system as it is currently developed every user can see every comment and task for every other user in the project. We contacted zoho and there is no way of changing this.
Our setup currently is we have employees, contractors, managers and clients.
As far as zoho is concerned though all of the above make no difference as zohoprojects lets every user even the contractors see EVERY detail of every conversation and tasks between managers and clients.
Eventhough there are priviledge roles to prevent users from editing other users tasks they can still view EVERYTHING. Every login or message left, every detail, task, invoice etc generated for every other user.
Therefore two completely independent contractors for example could view absolutely everything that is going on with eachother. Absolutely ludicrous.
This is certainly a fundamental and very basic requirement which any project manager would expect out of the box.
Zohoprojects however seems not to care about it. We contacted them many times about this issue to find a workaround however there is none. We got a nice apology from India but unfortunately that is not enough. This lack of functionality can not be omitted. It is essential.
All it needs is a tick box within each project titled "Tick for Assigned users to be able to view tasks and milestones only" In summary:
If you are intending to use zohoprojects to manage one or more contractors and employees for your business then DON´T. You could do more damage to your business through this lack of privacy functionality than good if you do. As every project user can see EVERYTHING that everyone else is doing including any login or sensitive information that is posted. There is no way of making any message or task private. Also ALL client information can be viewed by EVERY user also.
Zoho does have a solution to client information being visible to all the users which is to set up one project for clients and one for workers.
Surely that negates the complete purpose of the system in the first place?
All I can say is "It´s a shame". Unless they fix it soon they will certainly lose huge amounts of customers and revenue just the same as they have now lost ours.

Pros:

When there are problems with the platform a very apologetic response from India arrives in your mailbox explaining that there is no solution.

Cons:

no privacy between users no privacy for clients from users

Juan
Industrial and Projects Director in Spain
Electrical/Electronic Manufacturing, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

My experience in ZOHO is amazing. My life changed when I discover this program.

4.0 7 years ago

Comments: My experience in ZOHO is amazing.We are a company operating in 7 countries (Spain, Morocco, USA, China, Vietnam, Korea, France). We are about 120 active people in product and process development.
ZOHO has allowed a correct platform to do the communication between different countries.
Also, we have improved the project procedure implementation.
We are 150 people in ZOHO projects. We are working in several countries (Spain, Morocco, France, Korea, China, Vietnam, USA). Now all projects for new products, problems solutions, etc, are managed in ZOHO with a acceptable level implementation of the procedure.

Pros:

Correct functionality for project management. Available basics tools. Easy and intuitive use. Very Cheaper High control of the activities by the managers

Cons:

Not possible to install in our server. This is a problem for us (not big problems, but we prefer run in our server). The GANTT view should be improved. It is not very clear, and complicated the export for communication with other people without access the system Document for training is poor. Not exist report system. somo people has not clear the daily task. The milestones are only informative (or I don't know the real idea of the ZOHO designers with this concept). A little complicated for the project manager (this is my case).

Ken
Senior Security Risk Consultant in Canada
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

This has been an easy to use and fast deployment app

4.0 6 years ago

Comments: Ease of use. Value for money. Useful features

Pros:

This solution allowed us to become operational with our customers very quickly, and to provide a way to collaborate with them. The fact that it is online allows us to have common access with our clients and to provide transparency. Previous to using this, all team members had their own versions of PM tools that were not compatible and made for a very frustrating experience when trying to collaborate. Our clients like the fact that they have access to be able to contribute to the success of our projects. Zoho as a company have made changes as part of our feature requests that continue to make the experience of using this solution more pleasurable. Having a single price point for unlimited users and projects also made a huge difference when choosing a solution. This is a highly recommended app for any size organization

Cons:

There really isn't a downside considering the value for money. If the cost was inline with more expensive alternatives that have more features I could see that being an issue.

Jordan
Jordan
Software Engineer in Australia
Verified LinkedIn User
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

You can quickly delegate tasks, collaborate efficiently with all colleagues and partners

4.0 3 years ago

Comments: Zoho Projects, one of the best cloud-based program management and coordination tools, has an issue tracking app that facilitates networking and communication and speeds up project completion. Create a track of your activities using Zoho Projects' iOS mobile apps.

Pros:

A cloud-based initiative is a software creation activity that has more than one million customers worldwide. It enables you to effectively schedule and execute your activities. You can quickly delegate tasks, collaborate efficiently with all colleagues and partners, be mindful of all development reports, generate timely reminders of construction activity, and execute project schedules at a certain time of events. With a huge range of third-party frameworks, projects would be an excellent fit for the workplace.

Cons:

Zoho prototypes are difficult to customize. Its scalability is somewhat constrained for certain features. It is helpful for project creation, but it lacks a forum for individual communication. People do not like to rely on Zoho tasks to switch works to Excel in order to communicate with others.

Esther
Head Operations and Sales in US
Financial Services Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Best OF All Time Project Management Tool.

5.0 5 months ago

Pros:

Task creation and assignment is one aspect of Zoho Projects that I like.I can easily plan and manage projects with Zoho Projects.I can easily view project status with Zoho Projects.It is simple to track project progress with Zoho Projects.

Cons:

I lack any shortcomings with Zoho Projects as it suits best my project management needs.

Jackson
Head of Operations in Lithuania
Higher Education Software, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Outstanding, Top-notch and Altruistic Digital Issue, Project and Task Tracking

5.0 5 months ago

Comments: Outstanding and agile reliable cloud project and task management tools.
Team communication and online proofing and file sharing.

Pros:

Dashboard workflow visualization. Task and employee scheduling. Online project budgeting, business plan and monitoring capabilities. Starting more than one project at the same time. Ease of userbility and time,expense and activity tracking and monitoring. Awesome general workflow management tools.

Cons:

Zero drawback/con to mention because it solves all.

Alex
Alex
Director in Canada
Verified LinkedIn User
Consumer Goods, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent for technical entrepreneurs, product developers

5.0 4 years ago

Comments: For entrepreneurs, it's a good choice considering low cost, flexibility, CRM integration, and client access options.

Pros:

Zoho Projects integrates well with Zoho CRM, so it's a great choice if your salesflow involves Lead -> Sales -> Client PM. You can simply create a new Zoho Project from your Zoho CRM account view, including templates for tasks, and discussion topics.

Cons:

It's not as polished as some leading software but has made major improvements in recent years.