---
description: Learn more about Microsoft Teams pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Microsoft Teams Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Meeting Software](/directory/30802/meeting/software) > [Microsoft Teams](/software/168668/microsoft-teams)

# Microsoft Teams

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> Cloud-based collaboration platform with chat, video meetings, voice calling, file sharing, and app integration for teams of all sizes.
> 
> Verdict: Rated **4.5/5** by 11174 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Microsoft Teams?

Small businesses, mid-market, and enterprise organizations across healthcare, education, manufacturing, retail, and government.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11174 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: US$4.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Basque, Bengali, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Iran, Irish, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Luxembourgish, Macedonian, Malay, Malayalam, Maltese, Marathi, Mongolian, Māori, Nepali, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Scottish Gaelic, Serbian, Sinhala, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Traditional Chinese, Turkish, Turkmen, Ukrainian, Urdu, Vietnamese, Welsh, quz
- **Available Countries**: Afghanistan, Albania, Argentina, Armenia, Australia, Austria, Azerbaijan, Bangladesh, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Denmark and 57 more

## Features

- @mentions
- Access Controls/Permissions
- Activity Dashboard
- Agenda Management
- Alerts/Notifications
- Annotations
- Audio Calls
- Audio Capture
- Auto Framing
- Automatic Transcription
- Calendar Management
- Call Recording Software
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Desktop/Browser Sharing
- Discussions/Forums
- Document Management Software
- Event Scheduling
- File Sharing Software
- Host Controls
- Live Chat Software
- Meeting Management
- Mobile Access
- Mobile Screen Sharing
- Multi-Channel Communication
- Multi-User Collaboration
- Polls/Voting
- Presentation Streaming
- Presenter Control Management
- Private Chat
- Real Time Screen Sharing
- Real-Time Chat
- Recording
- Remote Support Software
- Reporting & Statistics
- Scheduling Software
- Screen Capture
- Screen Recording Software
- Screen Sharing Software
- Search/Filter
- Task Management Software
- Third-Party Integrations
- Two Way Audio & Video
- Two-Way Audio & Video
- Video Chat
- Video Conferencing Software
- Video Layouts/Views
- Voice Mail

... and 1 more features

## Integrations (265 total)

- 8x8 Work
- ADFS Server Windows 2019
- ADP Global Payroll
- ADP GlobalView Payroll
- ADP Workforce Now
- AWS CloudFormation
- AWS Lambda
- ActiveDirectory Domain Controller for Windows 2016
- Adobe Acrobat
- Adobe Acrobat Sign
- Adobe Export PDF
- Airtable
- Amazon Aurora
- Amazon Aurora Serverless V2
- Amazon EC2

... and 250 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Meeting Software](https://www.capterra.ca/directory/30802/meeting/software)

## Related Categories

- [Meeting Software](https://www.capterra.ca/directory/30802/meeting/software)
- [Video Conferencing Software](https://www.capterra.ca/directory/31895/video-conferencing/software)
- [Team Communication Software](https://www.capterra.ca/directory/31033/team-communication/software)
- [Web Conferencing Software](https://www.capterra.ca/directory/30075/web-conferencing/software)
- [VoIP Software](https://www.capterra.ca/directory/30940/voip/software)

## Alternatives

1. [Zoom Workplace](https://www.capterra.ca/software/144037/zoom-video-conferencing) — 4.6/5 (14695 reviews)
2. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17756 reviews)
3. [Google Meet](https://www.capterra.ca/software/176572/google-hangouts) — 4.5/5 (12183 reviews)
4. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24232 reviews)
5. [GoTo Meeting](https://www.capterra.ca/software/163332/gotomeeting) — 4.4/5 (11532 reviews)

## Reviews

### "MS Teams , a great communication tool" — 4.0/5

> **Andre** | *October 3, 2026* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: All my clients and subcontractors are using it. Besides being the place where we hold the project files, which are backed up in the cloud, we hold more than 25 meetings a week using that tool
> 
> **Cons**: the most annoying thing is the continuous changes in the location of the buttons, i wish they would stop doing this
> 
> Great, I am hosting or attending 25 meetings a week, getting minutes of the meeting automatically and it work in Englisg and French .

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### "The best communication and collaboration platform by far for entreprises." — 5.0/5

> **Philippe** | *August 25, 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Teams is without a doubt the best communication piece of software for businesses. If you use any Microsoft 365 products, this is a no brainer. It connects seemlesly with SharePoint, Entra ID, Onedrive and Exchange Online. The quality of calls is impecable.
> 
> **Cons**: The only major feature that would be missing is a better integration with RDS Servers that are not in Azure.

-----

### "Microsoft teams - All in one presentation platform" — 5.0/5

> **Yugma** | *May 4, 2026* | Biotechnology | Recommendation rating: 10.0/10
> 
> **Pros**: Microsoft teams has been an integral part of my day to day wok life. It has helped me in centralizing chat, call, meeting notes, screen share with cross functional teams mainly clients and distant team members. this helps me to walk the client through my protocol and presentation.
> 
> **Cons**: Some time it has technical glitch but can be fixed with updates. Sometimes the details get lost in busy channels.Teams can sometimes feel slow or resource-heavy, especially when multiple apps or large files are involved
> 
> My overall experience is best with the teams compare to google meet. I prefer teams for my day to day work and related activities. It has significantly improved communication and collaboration within the team, especially for remote work and cross-functional projects. Features like video conferencing, file sharing, and integration with other tools make it a reliable platform for daily operations. While there are some usability and performance challenges, the benefits outweigh the limitations, making it an effective tool for team coordination.

-----

### "Solid email and calendar combo, a bit heavy and cluttered" — 5.0/5

> **Harshul** | *April 10, 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I use Teams at work every day and it keeps chats, calls and meetings in one place.&#10;Channels make it easy to keep project conversations together so I dont lose context.&#10;Video calls are stable most of the time and screen sharing usually works without drama.&#10;File sharing with OneDrive links is handy, no more emailing big attachments back and forth.&#10;Integrations with calendars and other apps save me time when scheduling and following up.&#10;Search finds messages and files quickly so I can grab past info without digging forever.
> 
> **Cons**: The app can feel heavy and slow on older laptops, it sometimes lags when switching channels.&#10;Notifications get noisy if people post a lot, and muting channels is not always obvious.&#10;Mobile app misses some desktop features and the layout can be confusing at times.&#10;Setting up permissions and private channels took a few tries and some help from IT.&#10;Calls sometimes drop or audio glitches happen on bad networks, needs manual fixes.&#10;Customizing tabs and apps is useful but also a bit fiddly and inconsistent across teams.
> 
> Overall it makes day to day work easier because everything is in one place at work.&#10;We run standups, client calls and quick huddles without jumping between tools.&#10;There are annoyances  performance, noisy notifications and mobile quirks  but nothing fatal.&#10;When it works it speeds up collaboration and reduces email clutter, which I like a lot.&#10;I still rely on a few other tools for heavy project tracking, but Teams covers most needs.&#10;Would recommend for teams that want a single hub, just expect some setup and learning.

-----

### "Microsoft Teams – Fewer Emails, More Teamwork\!" — 5.0/5

> **Sudeep** | *October 23, 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Microsoft Teams is that it keeps my work communication and collaboration in one place. I find it convenient to chat with colleagues, join meetings, share files, and discuss tasks without constantly switching between different applications. I also like being able to create group chats for specific projects because it makes sharing updates and following conversations much easier. For me, having messages, meetings, and shared documents together helps me stay organized and work more efficiently.
> 
> **Cons**: One thing I find frustrating is that Teams can sometimes feel cluttered, especially when I have multiple chats, channels, and notifications to manage. Occasionally, notifications become distracting, and finding an older message or shared file takes longer than expected. I would also appreciate more straightforward customization options and a smoother experience when switching between meetings and chats.
> 
> My overall experience with Microsoft Teams has been positive. I find it useful for staying connected with colleagues, participating in meetings, sharing information, and keeping track of work-related discussions. I particularly appreciate not having to search through endless email threads just to find a quick update. The collaboration features make teamwork more convenient, and having everything in one platform saves time during a busy workday. Although the interface can sometimes feel overwhelming, I find Teams reliable and practical once everything is organized properly. Overall, it is a helpful tool that makes working with others easier, even when everyone is busy with different tasks.

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## Links

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