Site24x7 Reviews

A better tool to monitor internet services

Comments: Using Site24x7 is fantastic. Monitoring of services is much easier.

Pros:

I love the proactive monitoring capability of Site24x7. Because it uses multiply sites or datacentres in it services , you are able to pick quickly from the dashboard when services starts degrading. With it RUM feature, it is easy to monitor the user experience of customers from multiple locations and even tell what users are doing wrong.

Cons:

I just do not like the plenty alerts sent when degradation starts

Alternatives Considered: SolarWinds Service Desk

Reasons for Switching to Site24x7: Sitex24x7 is less expensive and setup was easier

Great monitoring services for MSPs

Comments: We've been using Site24x7 for multiple years now to externally monitor external FW/Router interfaces, URLs, and SSL Certs. The product is consistent and accurate in reporting failures according to the set thresholds, with no false positives whatsoever.

Pros:

1- Permanent links to provide to our customers. 2- Dedicated customer login portal. 3- On-prem pollers. 4- Custom dashboards 5- Scheduling automations. 6- Integrations with PSA platforms.

Cons:

1- The admin GUI could be a bit tricky, with multiple "Admin" tabs at each customer level. 2- Inability to generate historical logs/events for monitors if they are in a failure state. 3- Support could take a while to investigate a case.

Alternatives Considered: N-central and PRTG

Reasons for Switching to Site24x7: Ease of deployment, IT automations, custom dashboards, customer login portals, permanent links.

Site24x7 is my go-to for monitoring website performance and uptime. It's been a lifesaver.

Pros:

I love the ease of use and the comprehensive monitoring tools. It's simple to set up and reliable.

Cons:

I wish the reporting and analytics features were a bit more intuitive. It could use some user interface improvements.

Site 24x7 simple but powerful!

Comments: Overall, my experience has been great if not excellent. Their suite of applications provide a “one stop shop” for almost all IT related support software. The ease of implementation coupled with the extensive capabilities of the product greatly outperform competitors and the best part, it’s priced just right.

Pros:

1. Setup is a breeze 2. Very intuitive, easy to navigate, and understand the various functions 3. Included features actually add value and are not hidden behind paywalls 4. Free trial

Cons:

1. Application support can be better. While responses are prompt, support typically points you to help documentation that may have already been read. Sometimes human assistance is preferred. 2. Custom report creation could be more straightforward. I found it difficult to create certain report types in which i needed to select all for attributes\groups but didn't find the option easily

Alternatives Considered: Splunk Enterprise

Reasons for Choosing Site24x7: Increasing costs of the previous application coupled with the complexity of its configuration

Switched From: PRTG Enterprise Monitor

Reasons for Switching to Site24x7: Ease of use and more flexible pricing model

Site24x7 for Reliable Services Monitoring

Comments: Site24x7 issues a robust form of service delivery and monitoring

Pros:

Site24x7 delivers reliable monitoring services for all systems.

Cons:

Site24x7 has excellent features without dislike

Lots or reporting Options.

Comments: I would say it was good. support and pre sales was a help. also was able to get a bit of a walk though the portal which i recommend.

Pros:

number of things you can monitor and customize. they have a new pricing method now which is not as complicated.

Cons:

UI takes a bit getting used to, there is so many places you can go for stuff. you can get some monitors up and running pretty quick but i think it would take a week or 2 to get it all pretty and done up nice with all the reporting you want for a small business. if you are large it will take a month or more to install modules and getting reporting out and to a site to report it.

Excellent tool

Comments: The experience was very satisfactory therefore I would like to continue with the tool

Pros:

I liked the simple and very comprehensive monitoring of each host or device on the network.

Cons:

Nothing to criticize, everything excellent.

Great, Reliable, lots of Features!

Comments: It is a great tool with a lot of features. It would be great if they could add an initial configuration wizard to help setup some of the initial settings.

Pros:

It is very reliable and works well when configured properly. It also has a lot of features under the hood.

Cons:

It can be a bit complicated to configure properly and some of the default alert settings are too low.

Site24x7 is one of the best internet connection monitors I've worked with!

Comments: This monitor is truly "set it and forget it." I set it up and keep it open in a browser window to see the stats at a glance, though it doesn’t need to stay open to work. Whenever there’s an outage, I get an email, and another one when the connection is back. Simple and effective.

Pros:

This is the best internet monitoring service I’ve used so far - it's super easy to set up, and then it keeps track of the connection without any fuss!

Cons:

So far, I didn't encounter any downsides for this software.

All in one plae

Comments: The overall experience was good, it helped me to manage my domain security.

Pros:

It has well managed dashboard and control.

Cons:

Frequent Mail spams the user and it should be fixed.

All in one SAAS product which hiwill help to monitor your entire application server websites

Comments: Super !!! Excellent in support and easy to understand application with few weeks and working the site24/7

Pros:

Site 24/7 provide an 24/7 support which is phenomenal and KB article which will help administrators and users and user guide which will help to add monitors , trouble shooting the issues and fix the issue.

Cons:

Location based monitoring where our clients will deploy the url global but site 24 /7 provide a location based down alert which all considered as false by our clients

Site24*7 Monitoring tool review

Comments: Overall site 24*7 is best tool to monitor all feature together. Easy to configure and use.

Pros:

1. Alert notifications modes - email, sms and voice2. Real time dashboards3. APM to trace down issue. 4. We can capture different types of logs

Cons:

In dashboards color notification for entire node down and node with particular application down are same. We are not able to conclude whether entire node is down or some application. There must be different colour indication.

User friendly Monitoring Tool

Pros:

Site24x7, with its user-friendly interface and robust features, has revolutionized our monitoring practices. The consolidated dashboard simplifies oversight, while website and network monitoring capabilities ensure early issue detection. It’s a must-have for any organization seeking proactive insights into their digital infrastructure.

Cons:

While Site24x7 offers valuable features, its Application Performance Monitoring (APM) falls short compared to some competitors. Missing functionalities that exist in other monitoring tools create a noticeable gap. For organizations seeking comprehensive APM, exploring alternative solutions may be necessary.

Robust monitoring solutions provider

Comments: overall its awesome and one must try to monitor their infrastructure resources

Pros:

user friendly interface, bug free agents and always up and running dashboards.

Cons:

SSO/SAML Integration the worst part. They have to provide seamless integration with Azure AD or other SAML authentication.

nice product

Comments: I am very much use full with this tool hence

Pros:

Its very good tool for monitering real time

Cons:

Its very nice tool for server performance moniter

Alternatives Considered: Zabbix

Reasons for Switching to Site24x7: because its easy to use and configure Easly

A good tool that is fast to install and configure

Pros:

- ease and speed to install and configure - the automatic discovery system on the servers - very powerful network scanning

Cons:

- the Linux application monitoring system which only works with processes and not services - the remote script execution system is a bit cumbersome

Alternatives Considered: Prometheus

Reasons for Switching to Site24x7: ease and speed to install

Site24x7 helps me keep my website running smoothly and notifies me of any issues quickly.

Pros:

I love the user-friendly interface and the variety of monitoring options. It's been a game changer for my website's performance.

Cons:

I wish the reporting features were more customizable and the pricing was a little more competitive. Overall, I'm happy with it though.

Site24x7 review

Pros:

I used both server and website monitoring. It is a user-friendly monitor tool that anyone can use without difficulty. I did not receive a fake alert or notification. I can easily analyze CPU, memory, disk, and swap memory in real time. In server monitoring, enabling both port monitoring and process monitoring is highly beneficial for identifying issues efficiently.

Cons:

I reached customer support recently, Customer support is slow.

Excellent monitoring system - really a great value

Pros:

Real-time monitoring and alerts for issues with our web app.

Cons:

Can be confusing to get set up correctly, but this is mostly because of the power and configurability of the service.

Great product with great features

Comments: My overall experience is good and I will recommend this for business continuity and a single portal for resource monitoring.

Pros:

1. All Server resources like CPU, RAM, and Disk network can be monitored in one place with details information in real-time. 2- Website Monitoring which alerts whenever it's reached high consumption. 3- Sending real-time alerts on the app, mail, sms, and call.

Cons:

As of now, I haven't found any missing monitoring tool on this.

The best network monitoring tool out there

Comments: I love the product. Ever since we started with them, we never looked back.

Pros:

I love its dashboarding capabilities. And that the monitoring system itself keep track of historical data providing great insight on what is happening.

Cons:

Dashboard designer could do some refresh in means of what it can do and how to achieve it.

Good and Comprehensive Monitoring System

Pros:

Timely monitoring to alert us to critical production issue while also offer rich detail in their dashboard

Cons:

The dashboard is rich in detail, but navigation is a bit hard. It takes time to learn the dashboard and find what you need.

Nothing really to Complain about. It just works

Pros:

Easy Integration. Up and Running in an instant. Whole thing was set up for the whole website and support servers in less than an hour.

Cons:

The german translation could be a little bit better. it's not bad it's just a bit funny or unusual at some points.

Alternatives Considered: Nagios Core

Reasons for Choosing Site24x7: Grafana took to much time in maintenance.

Switched From: Grafana

Reasons for Switching to Site24x7: Price and easy setup

Great Services

Comments: I'm on the road a most of the time and I like to received a notifications un my phone.

Pros:

Be aware of performance of the services any moment

Cons:

I dont see any cons yet on the services.

Site 24x7 evaluation

Comments: Site 24x7 offers a good performance from cloud

Pros:

We have a good account of monitors available to monitor

Cons:

New typs of monitores added help us to gain visibility into our infraestructure