---
description: Learn more about Salesforce Platform pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Salesforce Platform Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Application Development Software](/directory/30082/application-development/software) > [Salesforce Platform](/software/164356/app-cloud)

# Salesforce Platform

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> Build around the customer with AI-powered apps to create amazing experiences.
> 
> Verdict: Rated **4.4/5** by 392 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Salesforce Platform?

With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 392 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Salesforce
- **Location**: San Francisco, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, French, German, Italian, Spanish, Swedish
- **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Israel, Italy, Japan, Netherlands, Norway, Portugal, Saudi Arabia, South Africa, Spain and 5 more

## Features

- API
- Access Controls/Permissions
- Alerts/Notifications
- Approval Process Control
- Business Process Automation
- Code Development
- Code Editing
- Collaboration Tools
- Compatibility Testing
- Dashboard Software
- Data Management Software
- Data Modeling
- Data Security
- Database Support
- Debugging
- Deployment Management
- Document Management Software
- Drag & Drop
- For Developers
- Graphical User Interface
- Integrated Development Environment
- Integrations Management
- Iteration Management
- No-Code
- Reporting & Statistics
- Reporting/Analytics
- Task Management Software
- Third-Party Integrations
- Visual Modeling
- Web/Mobile App Development
- Workflow Configuration
- Workflow Management Software

## Integrations (10 total)

- Google Cloud
- Marketo Sales Connect
- Microsoft Power BI
- QuickBooks Desktop
- Salesforce Einstein
- ServiceNow
- Shopify
- Slack
- Tableau
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Application Development Software](https://www.capterra.ca/directory/30082/application-development/software)

## Related Categories

- [Application Development Software](https://www.capterra.ca/directory/30082/application-development/software)
- [Platform as a Service (PaaS) Software](https://www.capterra.ca/directory/32376/platform-as-a-service/software)
- [App Building Software](https://www.capterra.ca/directory/32016/app-building/software)
- [Workflow Management Software](https://www.capterra.ca/directory/30091/workflow-management/software)
- [Mobility Software](https://www.capterra.ca/directory/30097/mobility/software)

## Alternatives

1. [monday.com](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (5726 reviews)
2. [Jira](https://www.capterra.ca/software/19319/jira) — 4.4/5 (15312 reviews)
3. [viaSocket](https://www.capterra.ca/software/1066020/viasocket) — 4.8/5 (640 reviews)
4. [Zapier](https://www.capterra.ca/software/130182/zapier) — 4.7/5 (3043 reviews)
5. [Asana](https://www.capterra.ca/software/120550/asana-pm) — 4.5/5 (13547 reviews)

## Reviews

### "Salesforce Platform Super powerful for customer relationship, customizable, system workflows, dashboards and automations for organization." — 5.0/5

> **Dionne Joy** | *December 27, 2025* | Higher Education Software | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Salesforce Platform, great ability to bring everything together in one place. Love the task managing, customer support and provides value for money. Its biggest strength is customization, code updates, development and code management. You can tailor almost every part of the system — workflows, dashboards, automations, and even entire apps, without needing deep technical skills. and provides great security.
> 
> **Cons**: What I liked Least about Salesforce Platform is it can be a little complex and require lots of learning for users.  Salesforce Platform is powerful, but that power comes with complexity. The interface can feel overwhelming at first, especially for new users. There’s also a steep learning curve and mastering the platform often requires training or certification. Another drawback is cost.
> 
> My overall experience with Salesforce Platform has been very positive. It’s a robust, flexible system that can transform how teams manage customer relationships, automate processes, and analyze data. Once you get past the initial learning curve, it becomes an incredibly valuable tool that supports efficiency and growth

-----

### "Salesforce Review" — 5.0/5

> **Michelle** | *November 21, 2024* | Airlines/Aviation | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to keep track of tasks, leads, opps etc I love how we can open multiple pages on one page and we do not have to open a different tab.
> 
> **Cons**: How it signs out after a while, but this is okay it is one click to sign back in.
> 
> I love salesforce and the ease of info tracking and email sending. It is reliable and always has accurate information. Salesforce has many uses.

-----

### "Invest a lot, get a lot" — 3.0/5

> **Yahya** | *November 17, 2025* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: Established solution with security, customer support channels and near unlimited versatility for customizing features and development flows.
> 
> **Cons**: Value depends as features add up, code updates could be more seamless and rely on custom solutions with limitations out of the box.
> 
> Overall, the out of box experience is pretty simple and it has a great ability to scale to meet needs and exceed project management expectations. This comes with a high-learning curve and investment into the platform over the ability and ease to transfer to other platforms

-----

### "Salesforce platform review" — 5.0/5

> **Mohammed Hareez** | *March 26, 2025* | Financial Services Software | Recommendation rating: 6.0/10
> 
> **Pros**: And the most I like about Salesforce platformers is easy to track notes for the customers
> 
> **Cons**: the least I like about Salesforce platformers it's not well organized
> 
> My overall experience with Salesforce platform is wonderful

-----

### "A Great Tool for Client Tracking and Retention" — 5.0/5

> **Brandon** | *July 8, 2025* | Automotive | Recommendation rating: 8.0/10
> 
> **Pros**: My favorite part about SalesForce was how detailed the tracking was. From the initial contact with a client to the final sale and every step in between, SalesForce allows you to log everything in detail.
> 
> **Cons**: For many SalesForce has a bit of a learning curve. Any team member is able to edit certain details of tasks and customer information depending on the settings, making it intimidating for new users.
> 
> Overall, my organization found SalesForce adequate and efficient for a team of our size. It significantly increased our organization and ultimately drove client retention, providing us the most value through retargeted customers.

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## Links

- [View on Capterra](https://www.capterra.ca/software/164356/app-cloud)

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| en | <https://www.capterra.com/p/268338/App-Cloud/> |
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| pt-PT | <https://www.capterra.pt/software/164356/app-cloud> |

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