---
description: Learn more about Inxmail pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Inxmail Pricing, Reviews & Features - Capterra Canada 2026
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Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [Inxmail](/software/163590/inxmail)

# Inxmail

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> Inxmail is the service-oriented tech specialist for secure, data-driven communication in email marketing.
> 
> Verdict: Rated **4.2/5** by 64 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Inxmail?

SMEs, large enterprises and corporations

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 64 Reviews |
| Ease of Use | 3.6/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Inxmail
- **Location**: Freiburg, Germany
- **Founded**: 1999

## Commercial Context

- **Starting Price**: US$200.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: •&#9;Drag-and-drop editor including AI assistant&#10;•&#9;Marketing automation with visual AI workflow editor&#10;•&#9;Campaign and transactional emails in one system&#10;•&#9;Unlimited lists, recipients, and target groups&#10;•&#9;Use of external content (vouchers, product recommendations, etc.)&#10;•&#9;A/B testing and comprehensive reporting&#10;•&#9;Basic API included (advanced API optional)&#10;•&#9;1 GB web space including unlimited traffic&#10;•&#9;2 hours of support per month from a personal contact person&#10;•&#9;CSA-certified delivery infrastructure&#10;•&#9;GDPR-compliant hosting in Germany&#10;•&#9;Real-time monitoring of delivery quality&#10;•&#9;Delivery statistics and bounce management
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Chinese, Czech, English, French, German, Italian, Polish, Spanish, Traditional Chinese, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- A/B Testing
- API
- Autoresponders
- CAN-SPAM Compliance
- Campaign Analytics
- Campaign Scheduling
- Contact Management Software
- Customer Segmentation
- Customizable Fields
- Data Loss Prevention Software
- Drip Campaigns
- Email Marketing Software
- Email Monitoring
- Email Tracking Software
- Event Triggered Actions
- Landing Pages/Web Forms
- Lead Management Software
- List Management
- Marketing Automation Software
- Message Personalization
- Mobile Optimization
- Reporting/Analytics
- Segmentation
- Simple Mail Transfer Protocol (SMTP)
- Subscriber Management
- Template Management
- Third-Party Integrations
- WYSIWYG Editor
- Whitelisting/Blacklisting

## Integrations (20 total)

- ADITO
- Adobe Commerce
- Apteco Orbit
- CAS genesisWorld
- DynaCampaign
- Dynamics 365
- Google Analytics 360
- OXID eShop
- PisaSales CRM
- SAP Business One
- SAP Marketing Cloud
- SAP Sales Cloud
- SMARTCRM
- Sage CRM
- Salesforce Sales Cloud

... and 5 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Email Marketing Software](https://www.capterra.ca/directory/30013/email-marketing/software)

## Related Categories

- [Email Marketing Software](https://www.capterra.ca/directory/30013/email-marketing/software)
- [Transactional Email Software](https://www.capterra.ca/directory/31564/transactional-email/software)
- [Secure Email Gateway Software](https://www.capterra.ca/directory/32955/secure-email-gateway/software)
- [Marketing Automation Software](https://www.capterra.ca/directory/6/marketing-automation/software)

## Alternatives

1. [Constant Contact](https://www.capterra.ca/software/31898/constant-contact) — 4.3/5 (2912 reviews)
2. [Omnisend](https://www.capterra.ca/software/153508/omnisend) — 4.7/5 (836 reviews)
3. [Brevo](https://www.capterra.ca/software/132996/brevo) — 4.6/5 (3408 reviews)
4. [Mailjet](https://www.capterra.ca/software/130105/mailjet) — 4.2/5 (451 reviews)
5. [Acumbamail](https://www.capterra.ca/software/195838/acumbamail) — 4.6/5 (155 reviews)

## Reviews

### "Inxmail: an ideal product for marketing via e-mail" — 5.0/5

> **Verified Reviewer** | *January 11, 2019* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: The best thing about Inxmail is to be a simple and intuitive tool but at the same time composed of complex functions that allow good solutions for marketing via email. Reports can be generated, follow-ups, design, work with templates and perform automatic responses, among other functions
> 
> **Cons**: I have had problems with slowness when using the product but only occasionally

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### "Professionelle Newsletter-Software mit einer hervorragenden Integration von Unternehmens-Workflows" — 5.0/5

> **Verified Reviewer** | *June 9, 2020* | Media Production | Recommendation rating: 9.0/10
> 
> **Pros**: Die Strukturierung der Workflows über die InxMail-Software hat uns in der Etablierung von Standardabläufen unterstützt. &#10;Die Freiheit des modularen Aufbaus von Newslettern und Mailings mit vielen Möglichkeiten zielgruppengenau Inhalte auszusteuern gewährt unseren Redakteuren ein Maximum an Freiheiten.&#10;Die Projektorganisation und auch lange Zeit nach der Einführung ein prompter zuverlässiger Kundensupport können überzeugen.
> 
> **Cons**: Die User-Administration muss über den Support erfolgen. &#10;Redakteure können sich keine Vorlagentemplates bauen, in denen individuelle Schrift- und Farbsets gespeichert sind.
> 
> InxMail ist eine ausgereifte Software für die professionelle Arbeit mit Mailings aller Art.

-----

### "It works" — 2.0/5

> **Verified Reviewer** | *January 7, 2020* | Computer Software | Recommendation rating: 3.0/10
> 
> **Pros**: I came into my company where this product was already in use and all I can say is that it works. It uses data, you can create simple email newsletters and automation flows.
> 
> **Cons**: It is slow as molasses and is hardly editable. Most of the time it will freeze on a screen of anywhere from 5-10 minutes. The naming conventions are mostly in German (our parent company is German so I see why we went with them) but as a global software I would hope it would be more versatile. Every change to the template or support item costs 100eur. Even if its as small as changing a link. The templates are hardly editable and its extremely frustrating that we only just got the use of emoji's in the last 6 months. Gifs hardly work and usually fail.
> 
> Their customer support is very slow even though we had a dedicated representative.

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### "Sehr zuverlässige uns ausgereifte E-Mail-Marketinglösung" — 5.0/5

> **Alexis** | *June 24, 2020* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Die Software ist sehr ausgereift, was man an vielen Stellen des Produktes merkt. Zudem war ein grosser plus Punkt die Integration zu unserem CRM-System. Dies erleichtert die Prozesse enorm und schliesst den Kreis der Kommunikation.
> 
> **Cons**: Der Editor sowie der Bild-Upload dürfte zeitgemässer sein.
> 
> Der Gesamteindruck ist sehr gut. Inxmail hat uns über all die Jahre immer zuverlässig bei unseren Kampagnen unterstützt und war zu keinem Zeitpunkt "unerwartet" down. Die E-Mails kommen zudem zuverlässig beim Empfänger an, was permanent von Inxmail geprüft wird.

-----

### "Solide, individuell anpassbar - in laufender Weiterentwicklung" — 4.0/5

> **Britta** | *May 22, 2020* | Consumer Goods | Recommendation rating: 9.0/10
> 
> **Pros**: Die individuelle Anpassung an unser Geschäftsmodell und die enge Verzahnung mit unserem CRM System, das auch die Segmentierung steuert. So können Kunden/ Interessenten aus allen Kanälen angesteuert werden.
> 
> **Cons**: Dass die beiden Produkte Inxmail Professional (Bulk-Mails) und Inxmail Commerce (TRX Mails) 2 verschiedene Systeme sind. Es wird aber bereits an einer Optimierung gearbeitet.
> 
> Solide und auch im Hinblick auf den Datenschutz up to date. Sehr gute Schulungen mit echtem Mehrwert. Freundliche und kompetente Betreuung - so macht Arbeit Spaß\!

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