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About Pushwoosh

Elevate your customer engagement with high-impact push notifications delivered to mobile and web platforms.

Learn more about Pushwoosh

Pros:

Ability to integrate with various mobile platforms and support.

Cons:

There are some technical errors in the BETA versions, but they follow them immediately.

Pushwoosh ratings

Average score

Ease of Use
4.4
Customer Service
4.7
Features
4.1
Value for Money
4.3

Likelihood to recommend

8.7/10

Pushwoosh has an overall rating of 4.4 out 5 stars based on 20 user reviews on Capterra.

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Filter reviews (20)

Evgeniy
User Acquisition Manager in Russia
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent service for automated push notifications!

5.0 2 years ago

Pros:

The best service's thing is Customer Journey Builder. With the help of it, I managed to increase MAU of GC.SKINS mobile app (B2C) up to 16,62%, and Revenue — up to 4,58% within the 2021 year by creating automated push notifications, based on our CJM.

Cons:

Separating actions into tags and events was not an obvious option even for our developers, which required additional time to integrate them.

Avner
Product manager in Israel
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great tool, easy to use, with more potential to follow

4.0 3 years ago

Comments: We are with pushwoosh for over 5 years, and its says a lot!
Each app we developed, is the first platform we all agree on.
There are more developments to come, but marketing can work with this amazing tool with minor issues.

Pros:

UI is very easy to understand, and there is no need to be a technical person for it. The options which are giving in the control panel are easy to use, and designed very well. For dev-wise, the API is great and easy to implement.

Cons:

The reports need much more work, and the ability to really analyze and understand the users and the way it's behaving still uck of data and options. Segments are not enabling OR options.

Pushwoosh Response

3 years ago

Thank you, Avner! We've always aimed at delivering a tool that non-technical professionals will enjoy using. Happy to hear we've succeeded in it.

Gabriele
Country Manager in Germany
Facilities Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Nice tool for Push notification

3.0 8 months ago

Pros:

It is really use to set a preset and use it for several Pushes

Cons:

Sometime the tool does not load properly.

Carolina
Associate Community Manager in Brazil
Computer Games, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A good service.

4.0 3 years ago

Comments: It helps me maintain the retention strategies.

Pros:

It's easy to implement and to schedule push notifications on it.

Cons:

I feel they could improve the way the stats are being shown. Also, the UI isn't friendly (though it improved a lot comparing to 2 years ago).

Enrico
Web & Mobile Developer in Italy
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

All-in-one push notfication platform

4.0 3 years ago

Comments: Pushwoosh is part of the integrations that we have been using for 5 years by sending more than 300k notifications per day, now in a more than tested way.
The platform has grown significantly and, thanks also to the customer service tech guys, we have managed to make the integration stable and performing.

Pros:

We started as a small business five years ago, and we needed a platform that can help us to send push notifications straight out of the box. Pushwoosh is simply amazing for accomplishing this task because the platform offers a complete user interface that can be used to create, schedule and manage push notifications with a lot of features added, like geo-fencing, rich content push and even setting up an entire customer journey. The platform also offers SDKs integration with all major OSes/browsers including Huawei and Amazon.

Cons:

For deeper integration with our software, we subsequently opted for integration via API, which is another key feature offered by the platform. That kind of integration wasn't very smooth it's a little bit cumbersome at some points, requiring a lot of testing ​before you can go live.

Terry
Senior Drupal Developer in US
Higher Education Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Pushwoosh has been ideal for our mobile application where others have failed

5.0 3 years ago

Comments: Pushwoosh's customer service team has been outstanding to work with, proactively asking if there are more features they can customize for our application, which is not a native Android/iOS application

Pros:

Pushwoosh was the ideal solution for our application because of the price point, and its robust features allowed us to replace 2-3 other products, saving our company thousands of dollars. We were able to build custom geofencing solutions for push notifications, creating push notifications in multiple languages and deep-linking to certain parts of our application.

Cons:

The user/admin backend interface could use a little cleanup. There are parts that are non-intuitive and involve training from Pushwoosh developers.

Pushwoosh Response

3 years ago

Thank you very much, Terry, for pointing out the cost-efficiency of the Pushwoosh solution! Our customer service team is happy to hear your positive feedback too.

Ammar
Marketing Automation Specialist in Bahrain
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great performance at a good price

5.0 3 years ago

Pros:

Easy user interface and professional customer service, as well as continuous improvement based on user feedback in product development

Cons:

There are some technical errors in the BETA versions, but they follow them immediately

Pushwoosh Response

3 years ago

Thank you, Ammar! We keep improving to provide you with even better service!

Javier
Head of Media&Ecommerce in Spain
Restaurants, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Easy-to-use automated messaging that boosts conversions

5.0 last year

Pros:

We've been using Pushwoosh for over five years, and it has been great for automating our push notifications. We've seen a real increase in conversions and sales, especially from using geo-targeted pushes! Targeting is precise and effective. And it's as easy as sending broadcast and simple scheduled pushes. All messages came relevant to our international audience

Cons:

Some tasks still required our tech team's attention (although I doubt any other customer engagement tool can free your developers up completely).Reasons for choosing Pushwoosh: Pushwoosh were known as leaders in the push notification market, and we didn't regret choosing them.

Verified Reviewer
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Some features have great quality, others are half baked

4.0 5 years ago

Comments: Have been using it for years for clients and own internal projects.

Pros:

You can integrate PN to an App in literally minutes. It works great and their API is pretty simple to use.

Cons:

The Email sending tool simply doesn't work, and PNs for cases outside the happy path (i.e. Android with the app closed) don't work.

Pushwoosh Response

5 years ago

Hi there, and thanks for your honest feedback and kind words! It is your feedback that helps us improve further and enable better communication toolkit for all of our customers. We are very sorry your experience with emails wasn't as smooth as it could be. We are working hard every day to enhance our emails channel released in 2019. E.g., recently, we've introduced a new Customer Journey module that includes improved email functionality and allows building automated communication chains with the combination of push notifications and email messages. We'd be happy to show you around and help with re-inventing emails with Pushwoosh - drop us a note on [email protected]!

Tarek
CEO in Egypt
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Pushwoosh the best push service for your mobile Apps

5.0 3 years ago

Pros:

Pushwoosh is very fast, we use it to push new messages and that's allot of messages, What I also like about Pushwoosh is the send limit so we don't get hummerd by so many users

Cons:

if you have so many users Pushwoosh and you use it only for push it could be expensive and you can find less cost services

Pushwoosh Response

3 years ago

Thanks for writing a review, Tarek! We're proud of Pushwoosh's speed and capacity glad you've mentioned them as our top pros!

Rrezart
Webmaster in Albania
Newspapers, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Push notifications

4.0 3 years ago

Comments: Good

Pros:

Wp plugin to sent directly from wp panel.

Cons:

Sometimes does not deliver, or deliver with latency

Pushwoosh Response

3 years ago

Thanks for the positive review, Brezart! We're working on getting even better for you!

Ramses
Digital Marketing Analyst in El Salvador
Airlines/Aviation, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Recommended platform

4.0 3 years ago

Comments: I have had a good experience using the software, we've been using it for more than 3 years without any major problem

Pros:

PushWoosh is a very user friendly software, with all features that you would expect from a Push Notifications platform

Cons:

Some functions like adding images with different languages ​​in the same push

Pushwoosh Response

3 years ago

Thank you for your review, Ramses! We're working to make the user experience even better for you!

Jose
PM in Mexico
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Jose Aboytes / PM

5.0 3 years ago

Comments: Great, nothing more to say, the experience has been awesome

Pros:

It is really easy to use, there is no need to be a technical person to use this platform

Cons:

we haven't had a bad experience with you, maybe the communication when you release new versions but it is not a beg deal

Pushwoosh Response

3 years ago

Thank you for the review, Jose! We'll keep doing our best to make your work easier.

Martin
Team lead in Sweden
Airlines/Aviation, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Awesome

5.0 3 years ago

Comments: Sending push notifications

Pros:

Price, ease of use, platform supported, api

Cons:

Faster support with intercom. You guys only use email support but that feels a bit outdated. Maybe setup a slack message group and invite all your customers?

Mohammad
Internet Channels Engine in Saudi Arabia
Banking, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent push notification service

5.0 3 years ago

Pros:

we used to use pushwoosh as a service to deliver pushnotifications to all platforms

Cons:

adding pushnotifications delivery report will be great

Pushwoosh Response

3 years ago

Thanks a lot for your feedback, Mohammad! We appreciate it!

Guil
CX and Design Lead in United Arab Emirates
Banking, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use and great value of money

4.0 3 years ago

Pros:

Easy to use and engage wity customers via push or in-app. What I like the most is the ability to have html/css/js on the in-app so I have freedom to create content without deploying a new version of the app

Cons:

I would like to have better reports about uninstall/opt out of pushes.

Sanjay
CIO in India
Media Production, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Pushwoosh

4.0 3 years ago

Comments: Very Good

Pros:

Support and response time was an issue.

Cons:

Advancement of features looking from more customer engagement and experience point of view.

Peter
Director of Solutions in US
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Recommended

5.0 last year

Pros:

Ability to integrate with various mobile platforms and support

Cons:

Portal UI is rather complicated and could be confusing

Zaid
CTO in UK
Food & Beverages, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

PushWoosh

4.0 5 years ago

Pros:

Flexibility and customer support is great, and we were able to migrate our users from the previous platform.

Cons:

There were some minor issues initially while we were setting up, but it was resolved later with their dev team.

Camilo Andrés
Camilo Andrés
Analista de Fidelización y Medios Digitales in Colombia
Verified LinkedIn User
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Una gran herramienta

4.0 2 years ago

Comments: Gracias a la plataforma, pudimos desarrollar diferentes estrategias de marketing. Estas permitieron incrementar nuestras ventas y generar una mayor fidelización con nuestros clientes.

Pros:

La plataforma y sus diferentes herramientas son muy fáciles de utilizar. Es intuitiva y permite ajustarla a las necesidades del negocio.

Cons:

Hace falta poder tener un soporte en español para potencializar las herramientas.