17 years helping Canadian businesses
choose better software
About Pushwoosh
Elevate your customer engagement with high-impact push notifications delivered to mobile and web platforms.
Ability to integrate with various mobile platforms and support.
There are some technical errors in the BETA versions, but they follow them immediately.
Filter reviews (20)
Usage
Sort by
Filter reviews (20)
Excellent service for automated push notifications!
Pros:
The best service's thing is Customer Journey Builder. With the help of it, I managed to increase MAU of GC.SKINS mobile app (B2C) up to 16,62%, and Revenue — up to 4,58% within the 2021 year by creating automated push notifications, based on our CJM.
Cons:
Separating actions into tags and events was not an obvious option even for our developers, which required additional time to integrate them.
Alternatives Considered:
Great tool, easy to use, with more potential to follow
Comments:
We are with pushwoosh for over 5 years, and its says a lot!
Each app we developed, is the first platform we all agree on.
There are more developments to come, but marketing can work with this amazing tool with minor issues.
Pros:
UI is very easy to understand, and there is no need to be a technical person for it. The options which are giving in the control panel are easy to use, and designed very well. For dev-wise, the API is great and easy to implement.
Cons:
The reports need much more work, and the ability to really analyze and understand the users and the way it's behaving still uck of data and options. Segments are not enabling OR options.
Pushwoosh Response
3 years ago
Thank you, Avner! We've always aimed at delivering a tool that non-technical professionals will enjoy using. Happy to hear we've succeeded in it.
Nice tool for Push notification
Pros:
It is really use to set a preset and use it for several Pushes
Cons:
Sometime the tool does not load properly.
Alternatives Considered:
A good service.
Comments: It helps me maintain the retention strategies.
Pros:
It's easy to implement and to schedule push notifications on it.
Cons:
I feel they could improve the way the stats are being shown. Also, the UI isn't friendly (though it improved a lot comparing to 2 years ago).
Alternatives Considered:
All-in-one push notfication platform
Comments:
Pushwoosh is part of the integrations that we have been using for 5 years by sending more than 300k notifications per day, now in a more than tested way.
The platform has grown significantly and, thanks also to the customer service tech guys, we have managed to make the integration stable and performing.
Pros:
We started as a small business five years ago, and we needed a platform that can help us to send push notifications straight out of the box. Pushwoosh is simply amazing for accomplishing this task because the platform offers a complete user interface that can be used to create, schedule and manage push notifications with a lot of features added, like geo-fencing, rich content push and even setting up an entire customer journey. The platform also offers SDKs integration with all major OSes/browsers including Huawei and Amazon.
Cons:
For deeper integration with our software, we subsequently opted for integration via API, which is another key feature offered by the platform. That kind of integration wasn't very smooth it's a little bit cumbersome at some points, requiring a lot of testing before you can go live.
Pushwoosh has been ideal for our mobile application where others have failed
Comments: Pushwoosh's customer service team has been outstanding to work with, proactively asking if there are more features they can customize for our application, which is not a native Android/iOS application
Pros:
Pushwoosh was the ideal solution for our application because of the price point, and its robust features allowed us to replace 2-3 other products, saving our company thousands of dollars. We were able to build custom geofencing solutions for push notifications, creating push notifications in multiple languages and deep-linking to certain parts of our application.
Cons:
The user/admin backend interface could use a little cleanup. There are parts that are non-intuitive and involve training from Pushwoosh developers.
Pushwoosh Response
3 years ago
Thank you very much, Terry, for pointing out the cost-efficiency of the Pushwoosh solution! Our customer service team is happy to hear your positive feedback too.
Great performance at a good price
Pros:
Easy user interface and professional customer service, as well as continuous improvement based on user feedback in product development
Cons:
There are some technical errors in the BETA versions, but they follow them immediately
Pushwoosh Response
3 years ago
Thank you, Ammar! We keep improving to provide you with even better service!
Easy-to-use automated messaging that boosts conversions
Pros:
We've been using Pushwoosh for over five years, and it has been great for automating our push notifications. We've seen a real increase in conversions and sales, especially from using geo-targeted pushes! Targeting is precise and effective. And it's as easy as sending broadcast and simple scheduled pushes. All messages came relevant to our international audience
Cons:
Some tasks still required our tech team's attention (although I doubt any other customer engagement tool can free your developers up completely).Reasons for choosing Pushwoosh: Pushwoosh were known as leaders in the push notification market, and we didn't regret choosing them.
Some features have great quality, others are half baked
Comments: Have been using it for years for clients and own internal projects.
Pros:
You can integrate PN to an App in literally minutes. It works great and their API is pretty simple to use.
Cons:
The Email sending tool simply doesn't work, and PNs for cases outside the happy path (i.e. Android with the app closed) don't work.
Pushwoosh Response
5 years ago
Hi there, and thanks for your honest feedback and kind words! It is your feedback that helps us improve further and enable better communication toolkit for all of our customers. We are very sorry your experience with emails wasn't as smooth as it could be. We are working hard every day to enhance our emails channel released in 2019. E.g., recently, we've introduced a new Customer Journey module that includes improved email functionality and allows building automated communication chains with the combination of push notifications and email messages. We'd be happy to show you around and help with re-inventing emails with Pushwoosh - drop us a note on [email protected]!
Pushwoosh the best push service for your mobile Apps
Pros:
Pushwoosh is very fast, we use it to push new messages and that's allot of messages, What I also like about Pushwoosh is the send limit so we don't get hummerd by so many users
Cons:
if you have so many users Pushwoosh and you use it only for push it could be expensive and you can find less cost services
Pushwoosh Response
3 years ago
Thanks for writing a review, Tarek! We're proud of Pushwoosh's speed and capacity glad you've mentioned them as our top pros!
Alternatives Considered:
Push notifications
Comments: Good
Pros:
Wp plugin to sent directly from wp panel.
Cons:
Sometimes does not deliver, or deliver with latency
Pushwoosh Response
3 years ago
Thanks for the positive review, Brezart! We're working on getting even better for you!
Recommended platform
Comments: I have had a good experience using the software, we've been using it for more than 3 years without any major problem
Pros:
PushWoosh is a very user friendly software, with all features that you would expect from a Push Notifications platform
Cons:
Some functions like adding images with different languages in the same push
Pushwoosh Response
3 years ago
Thank you for your review, Ramses! We're working to make the user experience even better for you!
Jose Aboytes / PM
Comments: Great, nothing more to say, the experience has been awesome
Pros:
It is really easy to use, there is no need to be a technical person to use this platform
Cons:
we haven't had a bad experience with you, maybe the communication when you release new versions but it is not a beg deal
Pushwoosh Response
3 years ago
Thank you for the review, Jose! We'll keep doing our best to make your work easier.
Awesome
Comments: Sending push notifications
Pros:
Price, ease of use, platform supported, api
Cons:
Faster support with intercom. You guys only use email support but that feels a bit outdated. Maybe setup a slack message group and invite all your customers?
Excellent push notification service
Pros:
we used to use pushwoosh as a service to deliver pushnotifications to all platforms
Cons:
adding pushnotifications delivery report will be great
Pushwoosh Response
3 years ago
Thanks a lot for your feedback, Mohammad! We appreciate it!
Easy to use and great value of money
Pros:
Easy to use and engage wity customers via push or in-app. What I like the most is the ability to have html/css/js on the in-app so I have freedom to create content without deploying a new version of the app
Cons:
I would like to have better reports about uninstall/opt out of pushes.
Pushwoosh
Comments: Very Good
Pros:
Support and response time was an issue.
Cons:
Advancement of features looking from more customer engagement and experience point of view.
Recommended
Pros:
Ability to integrate with various mobile platforms and support
Cons:
Portal UI is rather complicated and could be confusing
PushWoosh
Pros:
Flexibility and customer support is great, and we were able to migrate our users from the previous platform.
Cons:
There were some minor issues initially while we were setting up, but it was resolved later with their dev team.
Una gran herramienta
Comments: Gracias a la plataforma, pudimos desarrollar diferentes estrategias de marketing. Estas permitieron incrementar nuestras ventas y generar una mayor fidelización con nuestros clientes.
Pros:
La plataforma y sus diferentes herramientas son muy fáciles de utilizar. Es intuitiva y permite ajustarla a las necesidades del negocio.
Cons:
Hace falta poder tener un soporte en español para potencializar las herramientas.