Infraspeak Reviews

Best Maintenance Software Ever

Pros:

Best maintenance software ever made and always in improvement.

Cons:

Absolutely nothing to report about this tool.

My company’s daily working tool

Comments: Helps me and my team to be organized and never lose information in the middle of a chaotic day of work. My time is spent resolving problems instead of being on the phone all day. Gives me all the indicators and info with 3/4 clicks. Fast to send information to clients in case we need to.

Pros:

Everything is online 24/7, simple to use and registers everything we do working every single day. Saves time on the administrator side of operation and making it simple for the user side also.

Cons:

Need a admin and user version to run on iOS.

Infraspeak

Comments: Working with Infraspeak has been very beneficial for us. The internal organization of our maintenance has improved a lot. Software constantly improving.

Pros:

Customer support and concern is excellent.

Cons:

The software could be more user-customizable. But we are sure that in some of the next updates it will be more and more.

Best Maintenance Management System Ever

Comments: Mainly the main issues we have solved are: no information is being lost, we are solving the chronicle issues in a much faster way. We have a much higher control over the personal efficiency, etc...

Pros:

1. Ease of use (Very user friendly) for every reporter, technicians and administrator; 2. Data presentation in most of the fields; 3. Being open for customise the tool to feet all of our requests; 4. Organisation level of every action. No information is lost; 5. Easy of access from every PC, Labtop, Tablet or Smart phone

Cons:

1. The ´Infraspeak Direct´ for IOS. It is currently far away from the android version; 2. Cost; 3. Configuration of the preventive actions (very complex.)

6 Months Experience Review

Comments: In general terms, the experience in using the software has been very pleasant, having provided the sector with a capacity for managing and organizing tasks and collecting data that we did not have until then.

Pros:

Based on my experience so far, I see the software's strengths as its ease of use, the possibilities it provides for controlling maintenance tasks and fault management, access through the mobile application and the ease of reporting faults.

Cons:

So far I haven't seen many disadvantages in using the software but I occasionally see the lack of possibility of performing a filter search in some of the submenus, the creation of a standard layout for monthly reports and the alert for malfunctions that are paused in the resolution for a long time (to be able to set this limit).

Openline Facility Managment

Comments: The InfraSpeak is the engine of all organization. Planning, reporting , billing. We concentrate the processes around the Infraspeak.

Pros:

Is user friendly, very simple to use, the maintenance technicians say it os very user friendly and a very good tool for daily corrective and preventive maintenance.

Cons:

Maybe the Mobile version for the managment should be more developed.

My story about Infraspeak.

Comments: Reduction of technical and administrative work time, namely:
1. Integration in Infraspeak of some issues of our Integrated Management System in Quality, Environment, Safety and Maintenance;
2. Utility meter readings;
3. Records of works and information;
4. Audits module.

Pros:

1. NFC technology; 2. User friendly; 3. Open and flexible software; 4. Organization of information; 5. Artificial intelligence; 6. The support/help team.

Cons:

1. In the "Building Consumption" module, no enthalpy meters (thermal energy); 2. Export of Equipment Sheets (blank model) for surveys on paper; 3. Export of Equipment Sheets by Customer or Installation; 4. Export of Models for Supplier Evaluation; 5. When exporting an image / graphic (for example, total number of preventive works per state), the title does not come with the image / graphic.

Analysis

Comments: The program has streamlined and reduced the Contract Manager's work by 60% less than what we were using in the previous program. The program is very intuitive and easy to operate.

Pros:

Ease of software implementation in the company. The ease with technicians and customers operating with the program

Cons:

I have nothing relevant to point out, maybe it should be possible to print QR Code labels

Great experience.

Pros:

Fast and easy implementation . A great tool to help you make better and faster decisions and to keep track of everything.

Cons:

None. The app has a wide variety of functionalities that fills our requirements

Acomplishing & Improving property and customers values!

Comments: Till now is being very positive, although we sill have a long way to pave!

Pros:

objectiveness, precisely and acurate! Tool very helpfull and professional.

Cons:

I do not have negative comments as the improvements are constantly being comnunicate to the team and being forward.

Infraspeak allowed us to go from paper and excel to a simple, integrated and paperless Facility Mgmt

Comments: Simple and organized facility management allowed us to fix issues faster and execute our preventive maintenance plan with success.

Pros:

The user interfaces (web, mobile and direct) are really easy to use . The NFC tags are really useful to access information and the app store they have inside the product allow us to choose which features we want to use, which we don't.

Higly recommende

Pros:

The way it adapts to your needs. It is user friendly for users, quicly adapts

Cons:

You really shall use it often otherwise you tend to forget about the more technical availabilities

Rentec

Comments: We used to use 3 different systems to run our maintenance department now it is pretty much all done on the Infraspeak system

Pros:

Very easy to use, even my non IT tradesmen can use the system with ease!! I like the way you can modify reports and requests to get what you need.

Cons:

Some small teething problems but all were solved quickly by the very helpful Infraspeak team

Infraspeak

Comments: The company is now using technology for 90% of its organisation of maintenance across our 6.5-acre site. Reactive maintenance is falling with a clear preventative path ahead for the maintenance requirements of our company. Our customer success manager has been outstanding, effortlessly coordinating training, requests, and issues from start to finish. If a technical issue has arisen the relevant technical side has been expedient, knowledgable and professional. All in all a very positive investment into the right software and company.

Pros:

Controlling the process flow of information from the initial raising of a work order through quotation to engineer's responses via the mobile app. The Software also has great customisable benefits for our company. The ability to use that ability has enabled us to include other electronic monitoring within the same system.

Cons:

Work is still required on some of the analytics sides, although this software has been in constant development and expansion since we started using it. I have no doubt that given time areas such as analytics will be much improved

Facility Management Platform with Easy to Use Interface

Comments: I have been using Infraspeak for a few months now and I am very impressed with the platform. It is easy to use and provides detailed analytics and reports. The platform is also great for managing tasks and projects, although it can be difficult to navigate at times.

Pros:

Infraspeak is a comprehensive facility management platform that is easy to use. The interface is intuitive and straightforward, making it easy to quickly learn and understand. The platform also provides detailed analytics and reports, helping to keep track of maintenance and operations activities.

Cons:

The platform is not always the most intuitive when it comes to managing tasks and projects. It can be difficult to understand and navigate at times. Additionally, some features may be limited in certain regions.

Infraspeak has revolutionised my operations management.

Comments: Overall experience with Infraspeak has been really good, we were live very quickly with minimal work from my end (for a project of this scale) we had some excel files that we sent over to the on boarding team who translated hem into Infraspeak checklists and building/machine categories.

Pros:

Infraspeak, being cloud based means I can access anywhere as long as I have an internet connection, this is invaluable to my team as they can communicate the need for resources through recorded pictures on the app, ensures good quality of work from the team as they are reporting and uploading pictures of completed failures and tasks giving me a wealth of remote visibility for my team. Platform is easy to use and set up was really supported from the on boarding team every step of the way, on site visits and training for the team were conducted well and i have a collective buy in of technician and report users making all tasks visible and recorded for future reference.

Cons:

Some issues with the language as its a Portuguese company, however the team very quick to rectify issues and so not caused me any issues.

Infraspeak in a Public Authority

Comments: We now have control over inventory, I know that I will get a warning when we are almost out of a certain item; we know when the consumption of certain item occurs and can adapt our tasks to the real needs.
It was fairly easy to onboard all of our workers and, with a very old operational team, we had very few workers who haven't still managed, after around 3 months, to use the app effectively on a daily basis.

Pros:

Before Infraspeak we were managing everything on Excel sheets that were printed and handed out to the foreman and work teams. This meant we had a lot of lost information, no status on the task at hand and it was very hard to track down an issue. With Infraspeak everyone knows where a certain request is, how much we have on hold and how much we are accomplishing every week. On the other hand, I now have enough confidence on saying that we have a safe repository where to record all the information on our assets and know that it will be available to everyone that needs it.

Cons:

It wasn't a straightforward implementation, we had to adapt the software's constrains to our own way of operation, but the end results came quickly and it wasn't difficult to get our structure and workflows into the software.

TOP Building Management Software

Comments: Spare time for taking care of other issues, organization, safety, efficiency, effectiveness, etc...
Can't work with out it anymore!

Pros:

Infraspeak is a very very easy to use toll, from the reporter to the technician or administrator operators. We have all Corrective, Preventive (from internal and external teams), Stocks, etc..., in just one platform witch is great. All the reports and analysis tools provided by infraspeak are also top knotch.

Cons:

Interconnectivity with other Maintenance and Hotel operation softwares are undergoing and once those are finish Infraspeak will became a very powerful tool.

A trusted partner in Activity Management

Comments: Infraspeak is being a valuable help in organizing and managing many activities, replacing and optimizing processes, whether in the back office or with field teams.By organizing the activity, we are able to extract important metrics to help the Management Team make decisions.We are still working on developing some integrations with Customers and Partners so that in the coming months it will be possible to continue to evolve and improve and we are counting on the collaboration of the Infraspeak Team for the success of the operation.

Pros:

Ease of integration processes, simplicity of use, a 5* support team.The company quickly adapted and adjusted processes in order to optimize the activity, with many activities currently being carried out only on Infraspeak

Cons:

For the company's needs and for now, there are no identified needs, however it is extremely important that the Infraspeak Team is always ready to implement new solutions and improvements

Advanced maintenance

Comments: Infraspeak has allowed us to move all the information to a digital platform where we eliminated all the paper and do the operations without consulting, it even tells us what to do.

Pros:

The control, the help and the ease of access to the system, make us work more aligned and with a purpose, better maintenance and less maintenance.

Cons:

The reports that are now much improved and more intuitive.

Infraspeak Review

Comments: The whole process has been seamless from start to finish, knowledgeable, friendly staff and a great product which is already starting to make a difference to our operation.

Pros:

I love the customisation that is available with Infraspeak, it allows you to really tailor the product to suit your specific environment.

Cons:

There are some shortcuts that could be added to the mobile app, such as a search function when creating work orders. I believe this has already been addressed with Infraspeak Next, so looking forward to using that.

Infraspeak

Comments: Information is a lot easyer to manage, building maintenance as a lot of "small needs", wich through infraspeak as been possible to manage automaticly, and escape the litle problems of the day to day, allways keeping record, giving report and mesure in the end.

Pros:

Interface with the end user is very good, reducing wrong input. Custumization provided to the administrator, wich is able to program/implement the software since the begining in his own way.

Cons:

The lack of possability of automaticly associate equipements to the corrective anomalies. Gives preference to localization instead of equipments

Great Software Package - Lots of training and support avaliable

Comments: I have had 4 months of experience with the software and it's very easy to understand and well supported for all day-to-day tasks.

Pros:

Having individuals on hand in the support team to resolve issues helps you when you are stuck.Live updates are very important so that you can check how staff are getting on and meeting expectations.

Cons:

Some features do seem to double up a bit, I am not sure when I put a job order into the calendar why it does not auto populate to the planner at the same time, even if in a different colour to show it is not confirmed.

Quality, efficiency and environmental protection

Pros:

After knowing how to work it is difficult to point out defects

Cons:

Ease of access, quick consultation, time saving, ETC

Looking for a propper active management system

Comments: Infraspeak had great impact on our daily activity, making everything so much organized, fast end effective.

Pros:

It's flexibility nd capacity to adapt to our needs and Infraspeak's constant development according to costummers requirements.

Cons:

The capacity to grant access to information to our costummers. We can report them everything but they cannot see important info in real time, using an app for instance.