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About BrowserStack

BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale & optimize testing.

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Pros:

Wide Range of Devices available for every category like Android, IOS & Windows Platform. Has a number of integrations.

Cons:

I don't like that it can get quite a bit costly very quickly. Also if you want to be able to test faster, it's going to get expensive fast.

BrowserStack ratings

Average score

Ease of Use
4.6
Customer Service
4.4
Features
4.5
Value for Money
4.2

Likelihood to recommend

8.7/ 10

BrowserStack has an overall rating of 4.6 out 5 stars based on 420 user reviews on Capterra.

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Filter reviews (420)

Janani
Janani
Lead Software Development in Test in India
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Best Product Design and Testing Platform!

5.0 7 months ago

Comments: My overall experience with BrowserStack is great, I still remember when I first integrated with Browser stack, and saw the standalone remote test run 5 years back! It was so cool!

Pros:

Its a great tool for web and mobile based applications, where I need to test various devices. Comes in handy with all the configurations, well documented about the usage. For a beginner to expert, its a very good tool!

Cons:

Sometimes I noticed minor bugs, like the same build from CI runs twice. So they can be better tested before releases.

Rakesh Kumar
Principal Engineer in India
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Robust cross-browser testing software

5.0 7 months ago

Comments: My experience with BrowserStack has been quite positive overall. It stands out for its robust cross-browser testing capabilities and the convenience of accessing real devices remotely. The platform’s interface is generally user-friendly, and it supports a wide range of browsers and operating systems, which is great for ensuring compatibility across different environments.

Pros:

BrowserStack is a really handy tool for testing websites and apps across different devices and browsers. What I like most about it is its ability to provide real-time testing on actual devices rather than emulators. This can give you a much more accurate picture of how your site or app will perform in the wild. Plus, the ease of access to a wide range of devices and configurations can really streamline the development process and help catch issues early. Have you used BrowserStack yourself, or are you considering it for a project

Cons:

One area where BrowserStack might have room for improvement is in the performance of its live testing feature. Sometimes, users report that the interaction can feel a bit laggy or slow, especially when dealing with high-traffic sites or complex application

Verified Reviewer
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

BrowserStack is Overall good but need some upgrade

4.0 last month New

Comments: I am using BS more than 3 to 4 yrs.
Most of Using app and web live
Less use of Accessibility and Web Inspector

Pros:

Web live and App Live most like from this. Also App live its good for open any new devices like iphone and Android

Cons:

Not able to open last opened device . Also not able to open setting menu for phone when we using app live

Matt
Matt
Senior Automation Engineer in UK
Verified LinkedIn User
Automotive, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source Show more details

Alternatives Considered:

Good but buggy

3.0 last month New

Comments: Overall good, some show stopping bugs which affect testing

Pros:

Good choice of devices and browsers, easy interface

Cons:

Slow and buggy, session frequently crash or fail to load

Dinesh
Lead SDET in India
Food & Beverages, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Alternatives Considered:

Browser Stack - The all-in-one testing solution

5.0 7 months ago

Comments: It is good so far. Will be exploring Live, Automate, Test Management and other side of it.

Pros:

App Live and App Automate. Will be exploring Live and Automate for WEB.

Cons:

No such con to mention as such. I would like the team to work on APP Performance Testing which can share App metrics(Device metrics like memory, cpu, battery etc) along with ui rendering time and api response times.

Mohab
CTO in Egypt
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Alternatives Considered:

BrowserStack, your guaranteed path to ROI

5.0 6 months ago

Comments: Using BrowserStack has been a game changer for the many teams that I've led in different organizations who chose to subscribe, it provides guaranteed ROI and great bang for the buck, in addition to all the amazing technical features that allowed all my teams to use it effectively and efficiently. And of course to me personally as an open-source contributor, being able to test my open source project against any device or OS I can think of has been a great help to identifying and fixing issues as fast as possible. Especially after integrating BrowserStack in my GitHub Actions pipelines.

Pros:

The variety of devices, ease of use, API integration, and the openness of the support team to share any needed information.

Cons:

Honestly, there's nothing I don't like about BrowserStack.

Matt
Matt
Sr QA Analyst in US
Verified LinkedIn User
Hospitality, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source Show more details

A must-have for mobile testing

5.0 9 months ago

Comments: It's an essential tool that I enjoy using because it's well designed, fast and easy to use.

Pros:

I love the speed of opening a test platform, switching to others, and how easy it is to use it and interact with text fields. I have noticed stability improvements over the years that I love.

Cons:

It can't perfectly replicate the experience of having a mobile device in my hands, so that's the main shortcoming.

Yanina
Yanina
QA engineer in Georgia
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source Show more details

Affordable app with a wide range of tools.

5.0 7 months ago

Comments: Browserstack is easy to use, comfortable to start and has the functionality I need in my work.

Pros:

Browserstack is affordable for a single user – that's the main reason I chose it. As the only user in the team, I was looking for a tool that allows me to keep my documentation organised and offers an affordable plan.

Cons:

I'm a new user – haven't found any cons yet.

Raam Kumar
Raam Kumar
QA Manager in India
Verified LinkedIn User
Financial Services Software, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source Show more details

Powerfull testing tool for all test management needs

5.0 10 months ago

Pros:

Wide Range of Devices available for every category like Android, IOS & Windows Platform Has a number of integrations run several parallel test cases at one time

Cons:

Can have more training videos would be great if someone from browserstack can help in the implementation

Kirthana
Kirthana
Account Manager in India
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source Show more details

Test automation is of ease with BrowserStack

4.0 10 months ago

Comments: I was able to quickly create and run automated tests.

Pros:

Simple automated test creation No test infrastructure maintenance Automatically record test execution Self-healing tests

Cons:

UI can be slightly improved, can improve training.

Pratik
Manager - Web Operations in India
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Enhancing Client Satisfaction with Comprehensive Testing

5.0 7 months ago

Comments: My overall experience with BrowserStack has been highly positive, especially as a developer focused on ensuring seamless real-time device testing. BrowserStack has been instrumental in helping us identify and resolve potential cross-device issues before they reach our clients. The platform provides access to a wide range of real devices and browsers, allowing us to thoroughly test our applications and websites across different environments. This has significantly reduced the likelihood of our clients encountering any compatibility issues, enhancing the quality and reliability of the products we deliver.

Pros:

BrowserStack offers a robust and reliable platform for cross-browser testing. What I like most is the ability to test on real devices and browsers, ensuring compatibility across multiple environments. The ease of integration with various development tools and the speed at which tests can be executed are also significant advantages. Additionally, the platform's intuitive interface and extensive documentation make it user-friendly and accessible for teams of all sizes.

Cons:

While BrowserStack is a powerful tool, the pricing can be a bit steep for smaller teams or startups, especially considering the limitations on concurrent sessions in some plans.

Verified Reviewer
Verified LinkedIn User
Industrial Automation, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source Show more details

Comprehensive and Efficient Cross-Platform Testing Solution

5.0 7 months ago

Comments: My overall experience with BrowserStack has been great. It makes testing across different browsers and devices easier, way better than spending time and resources on emulators. It runs fast, and the debugging tools are really helpful. I can say it's a reliable tool to make sure your app or website will work smoothly wherever you use it.

Pros:

The possibility to automatize tests in mobile apps both in Android and iOS.

Cons:

At the beginning, the variety of the menu confused me. So it delayed the process from the start.

PRANAY
QA ENGINEER in India
Education Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source Show more details

Best platform for mobile and web application testing.

5.0 7 months ago

Comments: Overall browserstack is better than other cloud hosted competitors. Jenkins configurations are most convenient. TOSCA like codeless automation tools can be possible along with test management tools like qtest,Jira , bamboo etc.

Pros:

Best cloud hosted devices for cross platform and cross browser testing of application. Lots of devices options for mobile application testing as well. Visual testing automation is also possible. It supports almost all kind of frameworks for the selenium, appium, playwright.

Cons:

ios devices lags a lot can't work properly for manual testing. Documentations needs improvement.

Mohith
Senior Software Test Engineer in India
Financial Services Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Browserstack makes tester life easy

5.0 7 months ago

Comments: Amazing experience with browserstack, their features, customer support, automation capabilities and CI/CD integration

Pros:

Browserstack make life of QA easier, compatibility testing was never easy but with browserstack we can get results in few minutes after deployment which results in faster deployment cycles. Another thing about browserstack is there customer support they schedule a call every two weeks with our team to know the challenges which we are facing.

Cons:

Nothing as per se, they could improve automation capabilities

Tom
CEO in US
Internet, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Great Tool for Evaluating Mobile Friendliness

5.0 6 months ago

Comments: I've been using BrowserStack for many years, and it's an imperative tool in web development or for viewing your website as others will see it across multiple devices.

Pros:

When you work in web development, it's a necessary task to be able to view the websites you design on multiple formats such as phones, tablets, etc. Browserstack allows you to do this in one easy to use interface.

Cons:

Occasionally, it takes some time for a specific version/phone model to load up to be ready to preview or it can get stuck.

Pranay Kumar
Pranay Kumar
QA ENGINEER in India
Verified LinkedIn User
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source Show more details

Browserstack gives wings to the testers

5.0 8 months ago

Comments: I can only say about the browserstack pros rather than one con which is price related.
Pros:
1- multiple cloud hosted devices to target multiple devices for wide range of testing.
2- parallel testing with selenium grid.
3- Jenkin setup is on tip with few clicks.
4- Test management tools like qtest, jira supported.

Pros:

Browserstack help in parallel execution and targeting wide varierty of devices for quality testing of mobile and web applications. It supports almost all available frameworks where the jenkin jobs linking becomes easier.

Cons:

It's quite expensive but worth of using it. Documentations has to be more crisp.

Kishore
Director in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

compatibility test coverage made easier.

4.0 7 months ago

Comments: Overall, BrowserStack provides a reliable and comprehensive platform for cross-browser testing, making it easy to ensure compatibility across a wide range of devices. However, occasional slowness and missing of new devices needs to be improved.

Pros:

With BrowserStack, compatibility test coverage is made easier, allowing us to effortlessly test across multiple browsers, devices, and operating systems. Streamline the testing process and ensure seamless user experiences with real-time results.

Cons:

some times the latest devices are not available or there is a delay in adding. it would be nice to keep the prices affordable for Freelancers.

Sriram
SDET Lead in India
Computer Software, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source Show more details

BrowserStack - We can trust for Cross browser testing and it is Reliable testing platform

4.0 6 months ago

Comments: Overall Experience is Excellent! We no need to worry about the real device which we don't have. I am so confident that we can rely on Browserstack!and there is no doubt on this.

Pros:

1. We can able to enable the Developer tools to observe the failures in network calls. For example: I am launching the web URL in Safari/Chrome Browser and for some reason, if it is getting failed means there I can able to enable the Developer tools and able to verify the failure calls. 2. We can able to do local testing by installing BrowserStackLocal.msi. There we can test our web applications in local also. I personally love this feature. 3. We can also do Accessibility testing. I have did this and it is working as expected. 4. We can able to do Selenium automation for browser validations. It gives confident to both QA and Dev about the application stability and also we can ensure that all functionalities are working fine as we do testing in REAL devices.

Cons:

1. Sometimes we can slowness and rendering while we do testing. 2. I found some some difficulties in setting up the local setup while testing.

Alexandru
QA Engineer in Romania
Internet, Self Employed
Used the Software for: 2+ years
Reviewer Source Show more details

Browserstack helps me as QA Tester

5.0 7 months ago

Comments: My overall experience with Browserstack is a great one, helping me to test webshops using almost any mobile device, without the need of having the devices physically.

Pros:

The ease of use of multiple mobile devices, operating systems and browsers along with multiple versions.

Cons:

I disliked that sometimes the performance of the mobile devices might be a little low.

NAVRATTAN
QA LEAD in India
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Comprehensive Cross-Platform Testing with Minor Performance Hiccups

4.0 7 months ago

Comments: Overall, my experience with BrowserStack has been positive. It provides a convenient and comprehensive solution for cross-browser and cross-platform testing, allowing for efficient testing on real devices. Despite these minor drawbacks, it remains a valuable tool for ensuring compatibility and reliability across different environments.

Pros:

The ability to test across a wide range of devices, browsers, and platforms without needing physical hardware is what I liked most about BrowserStack.

Cons:

some feature like debugging not works on all platforms

Alfonso
IT Automation Engineer in US
Education Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

QA Automator Review

5.0 6 months ago

Comments: Great experience so far, makes things so much easier.

Pros:

Easy access to multiple configurations of devices, OS, and browsers. No need to setup on the client side.

Cons:

Dashboard to review automated tests could use improvement. I just dont like the way it looks.

Gaurav
QA Team Lead in India
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

BEST TOOL FOR CROSS BROWSER TESTING

5.0 7 months ago

Comments: I have been using BrowserStack for 4 years and it always helps me in productive work.

Pros:

It provides very accurate results as compared to real devices and is usable.

Cons:

No cons felt till the date and highly recommended to everyone.

purvi
Software Quality Assurance in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source Show more details

Very ease n can be used for multiple purposes

5.0 9 months ago

Comments: Im very happy as it has all in one platform and saves time too.

Pros:

What I like the most is it gives us real-time and multiple device options also live testing on an ios emulator, and can easily check by changing the location and rotating the devices, Accessibility testing, Also automation testing so helpful

Cons:

Location is very less also on Mac OS animation doesn't work properly n very slow.

Anton
Tester in Poland
Computer Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source Show more details

Testing on multiple mobiles made easy

5.0 7 months ago

Comments: This tool is essential for a frontend developer and tester. You can have a peace of mind that your pages display correctly on every popular device out there.

Pros:

Cross browser testing and debugging is quick, with easy to use interface. They provide real mobile and desktop browser combinations, including the newest iPhone and Android smartphones. Whatever device/browser your customers are using, they've got it. And eve though the device reaction time is not instant, you are viewing real device which is always better than even the best emulator.

Cons:

Local Testing using BrowserStack's provided binary sometimes didn't connect.

Ian
Quality Consultant in Brazil
Financial Services Software, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source Show more details

It is becoming better with time.

4.0 7 months ago

Comments: I think that Test Management is a good tool that could use some improvement to become faster to use on a daily routine of test cases creation.

Pros:

The Test Runs are well done, organized and contains a lot of good data available to track the progress of the run.

Cons:

There are some things that could be improved on Test Management, like a button for copying a test case to the same folder and the possibility to drag and drop folders to reorganize the structure. There is also a few bugs, like when you click on edit folder name and select the current name using the cursor and the pop up window closes.