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About Indeed

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Pros:

We find that the ease in posting along with the price point and coverage is superior to advertising with more local agencies.

Cons:

The thing that I disliked most about using the software was the lack of being able to chat with someone quickly.

Indeed ratings

Average score

Ease of Use
4.6
Customer Service
4.3
Features
4.4
Value for Money
4.4

Likelihood to recommend

8.6/10

Indeed has an overall rating of 4.5 out 5 stars based on 7,365 user reviews on Capterra.

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Filter reviews (7,365)

Jeff
Jeff
Chef in US
Verified LinkedIn User
Food & Beverages, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great candidate search tool!

5.0 5 years ago

Comments: Indeed has been amazing at saving me time in sorting through potential candidates and the functionality has allowed me to be very specific in searching for candidate skill sets.

Pros:

My experience has been that I’m able to find a deep and varied talent pool from which to seek candidates. I suspect some of this is due to the name recognition and broad use.

Cons:

Although not my own experience, I’ve heard other users complain that the free version has limited access to details.

Andrew
Andrew
Chief Operating Officer in US
Verified LinkedIn User
Internet, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Quality Hands-On Recruiting Tool

4.0 5 years ago

Comments: If your company does not have a lot of job openings on a regular basis, Indeed can be a very cost effective recruiting tool in lieu of hiring a full time staff member. The more time and money you are willing to invest in the application, the more beneficial it can be for your recruiting efforts. It is definitely a solid platform for reaching a larger pool of applicants for your position opening.

Pros:

When posting job openings, Indeed allows you to be very specific about your minimum criteria for the position. It then gives you a breakdown of how each candidate matches against the criteria, which can save you some time sorting through various resumes. Indeed also allows you to be very specific about your monthly spend, which is important as you are charged a base fee for each candidate who applies for the position. One you reach your maximum spend for the month, Indeed automatically pauses your posting so that you do not go over budget. Its email and scheduling capabilities make it easy to set up interviews with candidates you feel are qualified for your open position.

Cons:

Indeed has a large variety of options and filters available when posting a new position, which means you will probably spend a lot of time both setting up and maintaining your job posting. If you choose not to thoroughly set up your posting, you will receive a lot of applicants who are not specifically qualified for your open position, which means additional time sorting through resumes and communicating with applicants. While many of the process are automated, Indeed still requires someone to invest a significant amount sorting through resumes and cover letters.

Victoria
Recruiter in US
Environmental Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Not Price Effective

3.0 5 years ago

Comments: Indeed used to be great! However Indeed has just turned into a big bidding war, it seems you have to be willing to pay more and more each time for per click to get to the top of the list, which is unfortunate for small business's with limited budgets. Your job ads can not say plural words in the tile and body of the position descriptions, when all other applicant sites we use allow plural words/rates/locations in the description and title. This is frustrating and it seems like Indeed is hiking up it's prices left and right, and Indeed has just become to competitive price wise for our business to use it anymore. Indeed used to be our #1 site to go to, now we can not afford to use Indeed which is a bummer, because it did bring in a lot of traffic for us!

Pros:

Indeed brought us lots of resume traffic, it definitely beat out other competitor sites as far as results and getting resumes and applicants though the door! Indeed is a well known name and the site is very easy to navigate!

Cons:

Indeed was not easy to keep track of resumes that had been submitted, and I did not like that Indeed has so many restrictions on your job posts.

Rajyashree
Assistant in India
Hospitality, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Kiddo smiles

4.0 3 months ago

Comments: It was good. I myself got few opportunities through indeed.

Pros:

I like the job options indeed have, and the alert they provide via mail of new opening vacancies.

Cons:

Sometimes filter doesn't work well And the job alerts provided in mail doenot go according to the searches made.

Angie
Recruiter in US
Oil & Energy, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great sourcing page!

5.0 9 months ago

Comments: Great experience overall. I have been using Indeed for the past 5 years and its been a great experience!!

Pros:

I like the pool that indeed has! Im able to find, source, and select good quality of candidates!

Cons:

customer service is not that fast. I wish they had live agents like other softwares!

Tikisha
Tikisha
Loan Operation Specialist in US
Verified LinkedIn User
Banking, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Indeed Simplifies the job hunt

5.0 3 years ago

Comments: Overall, I feel Indeed was a great start up for me. I’ve landed a lot of great jobs on indeed & I would definitely recommend Indeed to any person that’s starting their career for entry level positions

Pros:

What I like most about indeed is how it’s categorized for occupations & all the filters they offer when the job search activity. The resume build is really unique as well on how they save it to your profile & when you apply you can make any changes to it constantly, as well as choose if you want to omit any personal content information for each job.

Cons:

We’ll unfortunately, I did not find Indeed was very help as my work history began to build over the years which brought me to the conclusion that this site is good for finding entry level jobs & supplemental income.

Adam
Founder in Spain
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great hiring solution to access good talent.

5.0 4 months ago

Comments: I was able to find some of the best growth drivers in my company through indeed. So in general I am satisfied with the product.

Pros:

The most important feature was how easy it was to post jobs as well as to apply for those jobs. The platform is easy to access from both ends, applicants and employers, which makes it the most popular platform. Thus it provides the largest pool of applicants we can access. Also from my perspective as an employer, it was not complicated to manage applications from start to finish.

Cons:

The only con I can think of is the huge demand on the site, which makes some job posts go down in popularity and they can be seen by less people which creates the need for sponsored posts.

Tim
Tim
Design Director in Philippines
Verified LinkedIn User
Architecture & Planning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Know your candidates well

5.0 2 years ago

Comments: I like using Indeed. In fact, whenever we look for talent, it's the first app we go to. The free tier still allows us to put ourselves out there and there are a lot of potential candidates.

Pros:

I like how Indeed allows you to make internal notes for every candidate and then track whether that person has applied before. As an employer, this helps me stay updated and informed every time. So when I message a candidate, all my responses are correct and on point. It also makes candidates feel like we did our job to really look into their applications.

Cons:

I can't really complain much about the software. It's been really helpful to us.

Tanaya
owner in US
Recreational Facilities & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

always find great people

4.0 2 months ago New

Comments: I always get great people from indeed, although it does take a lot of weeding through unqualified people that just apply to every job they see!

Pros:

lots of great applicants. Even more when you pay for the ad.

Cons:

too many unqualified applicants, lots of time spent going through people that don't have the experience required and don't even answer the questions.

Verified Reviewer
Verified LinkedIn User
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great for hiring local roles.

4.0 last month New

Comments: Indeed is great and we still use it as our most reliable source for recruiting.

Pros:

Indeed is the best way of recruiting staff for local positions, we use for Catering and Delivery roles.

Cons:

Sometimes the quality of candidates can be low due to the one-click option Indeed has for applying for roles

German
Branch Manager in US
Staffing & Recruiting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Indeed, the main candidate source

5.0 5 years ago

Comments: We have been using indeed to gather candidates for the past 3+ years and we have had amazing results, we have experienced immense growth using the tools the indeed provides and have been able to painting our growth for the past 3 years.

Pros:

The amount of prospective candidate is higher than any other source, and the response time for posted ads is immediate. Candidates are aligned to the requirement of the postings, and are actively looking for jobs, and updating their information often.

Cons:

I don't see many cons, the only one I could mention is the steep price, it is way higher than any other provider, but it also provides the best results.

Verified Reviewer
Verified LinkedIn User
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Whether finding candidates or job opportunities, this is the place.

5.0 5 years ago

Comments: I've used Indeed to post jobs and to find jobs. It's been successful for both, is easy to use, and makes posting and applying convenient and less time consuming.

Pros:

For most employers, Indeed is the fist place a job opportunity gets posted. It's free and very widely used. So, whether you're searching for a job or for candidates, this is the one place where everyone comes together to make the most comprehensive list of both candidates and job postings. The free platform is great, but there are paid services with prices to fit even the smallest budget.

Cons:

I'm scratching my head on this one. With all its free features, there really isn't a reason not to use Indeed. I think the appearance could be improved by changing the font and font sizes to be more modern and consistently sized. Company reviews would be more meaningful if they could be segregated into locations or divisions of a company. For example, if I'm applying for a job in accounting or posting an opening for the CFO position, and all the reviews are from warehouse employees complaining about heat and excess overtime, the company's review score isn't very meaningful. Or, if I'm applying for a job in New York, and the reviews are all from employees in California, that isn't meaningful. I have to search through individual reviews to find those that are relevant to me.

Sarah
Marketing Coordinator in US
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great for both Employees and Employers!

5.0 4 years ago

Comments: I have landed every job with Indeed and have hired many people through the website as well! It's my go-to software for both hiring and getting hired. In my experience, this is the platform with the biggest professional following.

Pros:

I have used Indeed as both an Employee and Employer. As an Employee, it's super easy and fast to apply to multiple jobs in your industry at once, and search and find jobs in your area. As an Employer, I love how all of the candidates are organized for review in one spot, making it easy to sort through many applicants. Reaching out to applicants is easy too through the messaging system.

Cons:

It can be a little difficult to use the Indeed mobile app as an applicant. First, it makes it confusing to apply to jobs since the app recommends other positions in the middle of your application, so you have to make sure you follow all the way through to the "Apply" button. Then, after you apply, your search resets and it takes you back to the beginning of your search results. It's definitely not as seamless or user friendly as some other mobile apps like ZipRecruiter.

David
IT & HR Manager in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Platform for Low Cost Recruiting

4.0 4 years ago

Comments: We've been using Indeed for recruitment (across many different types of positions) for five years now. I have nothing but good things to say about Indeed and my account rep.

Pros:

I've been using Indeed as my primary source of recruitment for the past five years. It is a low cost recruiting platform. They have also added quite a few features over the past few years. Indeed allows end users to post their jobs for free or to set a specific budget for their job (based on cost per click). My case may be different as I've used it for so long, but I believe you are assigned a dedicated account rep to help you along the way and provide support should you have questions.

Cons:

While very low cost, the cost per click method does charge you if someone clicks on your ad, whether they apply or not. This can sometimes result in maxing out your specific budget while receiving few candidates. However, from my experience, this is not typically the norm.

Allegra
Executive Assistant in US
Insurance Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Love the short list and messaging

5.0 3 years ago

Comments: We are a small company that usually has only one or two posts at any given time. We don't have the resources to spend days worth of man hours searching for the best applicants. Indeed has great filters and options to help automate the process so much, that we really only spend time reading through applications for job seekers that meet most or all of our criteria.

Pros:

The short list is a really great feature of this software that really helps narrow down the best candidates. Indeed also allows the company to easily message job seekers who have not applied that have opted to make their information public. If they meet the company's criteria, we can message them directly and ask them to apply or reach out to us.

Cons:

There is little that I don't like about this software since it is so straightforward and a breeze to use. I can't even think of anything specific I don't like other than the initial time it takes to get the post set up in the system. But, it is really no worse than any other job sites, and certainly quicker than several out there.

Ashley
President in US
Mental Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Indeed for Nonprofit hiring

5.0 3 years ago

Comments: In my opinion they are the best job search and posting website, but they charge more than some nonprofits like us can afford. It's easy to use and yields results, but very expensive. However, our best new employees have come from Indeed, because people who use Indeed know what they want in a career and are ready to get to work.

Pros:

We had the best applicants from Indeed. If someone is serious and dedicated to finding the right job and career, they will spend the time and money to apply and post resumes. This weeds out applicants who are not very serious or professional. The specificity of profiles and areas of interest helps us find candidates with the right credentials and experience.

Cons:

It is extremely costly, especially to a startup business. As a nonprofit working to end homelessness for adults living with severe mental illnesses, I thought that a giant corporation like Indeed would be interested in helping with taxes or offering a little support.

Danish Azmat
Deputy Manager in Pakistan
Logistics & Supply Chain, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Brilliant platform for Employers & Job-hunters.

4.0 3 years ago

Comments: It is really helpful for job hunters in finding their jobs & employers for hiring the best talent for their vacant positions. I have attained my latest job with the help of indeed just you need to make your profile & your preference what job you are looking for. It gives you notifications by email. My overall experience is fabulous with the software.

Pros:

Its simple yet effective interface is great that really makes the whole experience of job hunting made easy. Particularly like the features that update you either your application is being reviewed by employers or ask you what time suits you for interview & your job preferences.

Cons:

All & all it is great to use this tool however the only thing that I find tiresome is that despite building a profile & uploading your CV on the software you have to create your account all over again whenever you are redirected to employer website.

Andres
Recruitment Supervisor in Colombia
Outsourcing/Offshoring, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Useful tool, bad customer support, tricky pricing

3.0 2 years ago

Comments: Indeed is used by recruiters to build a candidates pipeline. The overall quality of applicants is way lower than the one from other job boards, however, the amount is higher.

Pros:

It is the most visited job board in the US.

Cons:

Customer support disappears when it comes to pricing inquiries

Verified Reviewer
Verified LinkedIn User
Staffing & Recruiting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Indeed for Staffing

5.0 3 years ago

Comments: Overall, this is my favorite job board to use over some of the other brands out there.

Pros:

I love the ease of navigating. It is an extremely easy software system to use and train new employees on.

Cons:

I wish you were able to get more free ads posted.

Neeraj
Neeraj
IT Recruiter in India
Verified LinkedIn User
Human Resources, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Hiring made easy using Indeed

4.0 3 years ago

Comments: My overall experience is excellent as an employer as well as a candidate. It has been saving me time in sorting through potential candidates. Indeed is the best platform for recruiters.

Pros:

I got my second job after college placement through indeed. I have been using Indeed Hiring for years regularly. Indeed is the best platform to source the candidates as per the requirement. It has the largest talent pool. I was able to message job seekers who have opted to make their profiles public. If they meet the job requirement, then I can message them directly. Indeed is a well-known name for recruitment and is easy to navigate. Its UI is user-friendly. The job posting is effortless and free of cost. We can opt to sponsor our job as per the requirement. It has a wide variety of tools to screen the candidate. We can hire candidates of all backgrounds for all sorts of jobs, from technician to director levels. Indeed work on a pay-per-click model.

Cons:

As we know, every technology has its pros and cons. I have been using Indeed for years. I have used Indeed as a candidate as well as an employer. As an employer, I am not a big fan of the pay-per-click model on which Indeed works. I have to pay for lots of clicks that are irrelevant. Most of the candidates are curious to know about the job rather than applying. It provides indeed mail rather than actual mail of the candidate. It isn't easy to use Indeed for employers on my phone. As a candidate, I can apply to multiple jobs at a time. But sometimes, the listing job is not accurate. Sometimes, job referrals were not related to my skill set. Occasionally, we have to be very specific with our keywords, or the website will pretty much show you every job within the given location that has absolutely nothing to do with the choice of keywords you have supplies.

Corey
General Manager in US
Hospitality, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Quite literally, would not have anyone on my staff if it weren't for Indeed

4.0 2 years ago

Comments: I have a very small staff, which means they need to be reliable, hard-working and part of our "family". I think Indeed has helped me find that type of candidate who is interested in actually building a future with my company.

Pros:

In a world full of job sites & recruiting software, Indeed stands alone in the amount of features they offer to get to know your candidates. The free assessments they offer are well written and provide unique perspective on job applicants - including the initiative on whether or not they are willing to go the extra mile to impress a hiring manager. There are multiple tools to schedule and complete the interviewing of candidates via email, phone or video, and several places to make internal notes and log times to know where you left off with that particular applicant. This is very useful, especially when you are contacting multiple candidates for multiple jobs all at the same time.

Cons:

The only time it seems the most helpful is when you are paying to sponsor your job listing. The free utility is not as effective in attracting applicants. Also, while they ask you a series of questions about why you disqualified a particular applicant, it doesn't seem to do much to thwart future applicants based on this same criteria. I understand that you don't want a potentially good applicant to get weeded out by mistake using A.I., but it should be more intuitive about candidates who don't complete assessments, miss mandatory requirements or just fail to even upload their resume. I don't need to be bothered with someone who just provided their name & phone number for consideration for a job I have offered.

Jerome
Jerome
Owner in US
Verified LinkedIn User
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Why I Highly Recommend Indeed for Job Seekers

5.0 last year

Comments: One of the things I liked best about Indeed is the comprehensive search filters that allowed me to narrow down my job search to find the most relevant job opportunities. I was able to filter jobs based on location, job title, salary range, and other relevant factors, which helped me find job listings that were a perfect match for my qualifications and preferences.Overall, I would highly recommend the Indeed job search website to any job seeker looking for a comprehensive, user-friendly platform to help them find their next job. With its robust job database, powerful search filters, and useful resources, Indeed is a true game-changer in the world of job search websites.Finally, the application process on Indeed was straightforward and user-friendly. The website made it easy for me to apply for multiple jobs quickly, and I appreciated the ability to save my application information for future use.

Pros:

One of the things that I like best about Indeed is its extensive database of job listings. The website boasts an impressive collection of job openings in different industries and locations worldwide.

Cons:

What I like least about Indeed is that the company reviews section may not always provide the most accurate or unbiased information. While it can be helpful to read feedback from current and former employees about a company, it's important to remember that the reviews may be subjective and based on individual experiences.

Edward
Edward
Partner in US
Verified LinkedIn User
Management Consulting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

It isn't great, but it is less expensive...

3.0 3 years ago

Comments: Not much to like about Indeed, save for their greatest strength - it is where the largest number of candidates and resumes are. We have found good people on Indeed before, and we will continue to use it. it is very "buggy"; we frequently have issue with using this product. Also, they always seem the be looking for new ways to get money out of users, adding new functionality that may or may not be useful, while asking for additional payment for features that used to be standard. It really is annoying, but if you go easy on the optional features it is somewhat cost-effective (certainly less than some other options) and again, this is where the most candidates and resumes are located.

Pros:

Not much to like about Indeed, save for their greatest strength - it is where the largest number of candidates and resumes are. We have found good people on Indeed before, and we will continue to use it.

Cons:

Very "buggy"; we frequently have issue with using this product. Also, they always seem the be looking for new ways to get money out of users, adding new functionality that may or may not be useful, while asking for additional payment for features that used to be standard. It really is annoying, but if you go easy on the optional features it is somewhat cost-effective (certainly less than some other options) and again, this is where the most candidates and resumes are located.

Jenna
Artist in US
Arts & Crafts, Self Employed
Used the Software for: 2+ years
Reviewer Source

Good for finding local work

4.0 5 years ago

Comments: Overall, my experience with Indeed has been very positive. I am able to use their software to have focused searches for employment, while not being bombarded with scammers and underpaying positions. I can really appreciate that now given how wide the internet has become, and how much "fake news" and "fake jobs" are out there.

Pros:

I have used Indeed countless times when I was searching for a job in my field. The ability to have a focused search on Indeed is one of the outstanding aspects of this software. Finding a job can be difficult, especially if you have a specialty and you aren't just looking for any old dish-washing job. What I like most about the software is that it focuses on quality jobs, it shows you where it is located, how to apply, and when to apply by. I think that this is essential when searching for employment. If a search option shows jobs that are unrelated or not applicable to what you have searched, then you end up wasting time as a job hunter and that can be frustrating and useless. With indeed, you know that when you are searching, you are going to get the closest answer possible. I also like that there seems to be a good filtering process for getting scams off of the website. When using several other search engines, I have noticed that their software doesn't account for jobs that aren't real, are scams, are unpaid internships, or are weird jobs where you only get paid in lunch or something like that. I know with indeed that I am using software to find myself a real and permanent position.

Cons:

I do not have a huge amount of negatives. If there was a way to streamline putting in your information that would be a more helpful part of the software for me. I would also like to be able to see some background about the company directly on the website, that way I can judge for myself if they are good enough to apply to. Or maybe have people rate them or show the average pay? I am not sure, however more info to me is always best when applying for jobs. Even when I am looking for short part time work outside of my self employment I like to do this.

Jessica
Hr & Marketing Assistant in UK
Hospitality, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Good Overall Recruitment Platform

4.0 3 years ago

Comments: Overall it is a good experience with little improvements to be had in a few places. It's great as it has a big candidate/applicant pool, but this also means that the quality of applicants can sometimes be a little lower.

Pros:

Indeed is great as a lot of candidates look for job roles on here. This usually leads to a high number applicants, giving recruiters a lot of choice to find the right candidate for the job. I also like that it is mostly free to use and that you have the option to sponsor certain adverts if needed or launch a more thought through campaign to attract the right candidates.

Cons:

The interface is a little messy and seems very cluttered. The page also has a lot of glitches, often freezes or does not load properly (nothing to do with my bandwidth, I have checked this). I also dislike that certain adverts have to be sponsored. Often sponsored posts don't actually generate the most suitable candidates. As it is pay per click, it sometimes seems like the software just pushes the advert to as many candidates as possible which leads to sponsored adverts bringing in a lot more unqualified applicants than non-sponsored.