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Pros:

Service and ease of use. OnTask is very user friendly.

Cons:

Getting started was somewhat confusing at first.

Docubee ratings

Average score

Ease of Use
4.7
Customer Service
4.9
Features
4.6
Value for Money
4.9

Likelihood to recommend

9.0/ 10

Docubee has an overall rating of 4.8 out 5 stars based on 75 user reviews on Capterra.

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Filter reviews (75)

Pam
Pam
CEO in US
Verified LinkedIn User
E-Learning, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy To Use

5.0 last year

Pros:

Was able to set it up and get my contracts ready for signature within 15 minutes.

Cons:

Did not have any issues with the set up.

Rick
Owner in US
Music, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Super happy with Socubee

5.0 3 months ago

Comments: Double is a great product at a very reasonable price.

Pros:

It works super well and has totally streamlined our business. Plus switching to digital contracts has eliminated errors and reduced our paper contract headaches.

Cons:

Getting started was difficult because we are new to the digital contract world.

Accusoft Response

3 months ago

Thank you for your review, Rick! We're so glad to hear that Docubee has helped you streamline your customer contracts.

Melissa
Enrollment Manager in US
Education Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

love the bee

5.0 3 weeks ago New

Comments: I have had really good customer service and our product developer was amazing

Pros:

it easy to use and set up for both my staff and parent

Cons:

there is nothing I do not like at this time

Accusoft Response

3 weeks ago

Thank you so much for your review, Melissa! We are so glad your staff and clients are finding Docubee easy to use.

Wallace
Controller in US
Education Management, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Use of OnTask

3.0 last year

Comments: It’s easy to use but doesn’t provide enough functionality

Pros:

It is very easy to use and intuitive for any user.

Cons:

I cannot go back and review what PTO has previously been approved

Morgan
Legal Assistant in US
Law Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Docubee is worth it!

5.0 3 months ago

Comments: We are into our second year of Docubee and looking forward to many more! It is a great, firm friendly program that continues to lead forward in the E-signature platforms!

Pros:

Customer service and sales rep are fantastic! Response times are fast and polite. Docubee also offers great integrations for our managing software.

Cons:

Docubee is about as user friendly as it gets!

Accusoft Response

3 months ago

Thank you for such a glowing review, Morgan! We are so glad that we're able to provide the usability and service you need.

Cortney
Billing in US
Utilities, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

So easy to use and great customer service!!

5.0 3 months ago

Pros:

The ease of use and quick customer service with issues has been amazing!!

Cons:

So far nothing bad to say, they have taken any and all feedback and feel they will apply or look into.

Accusoft Response

3 months ago

Thank you so much for your review, Cortney! I'm so glad our customer service has taken good care of you. Your feedback is important, and we hope to continue to partner on implementing what you need!

Tricia
Designer in US
Design, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Happy with Docubee

5.0 2 months ago

Comments: I prefer Docubee over Docusign. I like the ability to input and add notes to a document.

Pros:

It is Very user friendly for the client as well as the designers.?

Cons:

I have not found any issues so far with it.

Accusoft Response

2 months ago

Thanks for your review, Tricia! So glad you're finding the platform easy to use.

Ilya
DDS in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Docubee is the best for digital forms

5.0 3 months ago

Pros:

Its very convenient, easy to work with, cost-effective, and reliable.

Cons:

None. Quite opposite and I have been very happy I found this service.

Accusoft Response

3 months ago

Thank you for your review, Ilya! We appreciate your feedback and are so glad you're having a great experience.

Sydney
Paralegal in US
Law Practice, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great way of getting documents signed!

5.0 2 months ago New

Comments: My overall experience has been good so far

Pros:

I like Docubee because it is quick, easy, & convenient

Cons:

The only thing I would say I like least is when the document comes back to me signed I am not receiving notification of it unless I go and look in the file.

Jennifer
owner in US
Animation, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Best AI document Generator!

5.0 2 months ago New

Comments: It is easy to use and I can navigate the website pretty easily, I can use AI and create documents at my fingertips.

Pros:

I liked how easy and fast it is to import a document in.

Cons:

I did not like the affordability of the memberships but they aren't too high also just need more options.

Accusoft Response

last month

Thanks for your review, Jennifer! Glad that you are enjoying using our AI document generation and document import features!

Igor
Sr Software Developer in US
Legal Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

From DocuBee/Smart Advocate integration team

4.0 10 months ago

Comments: Positive experience, collaborative Dev Team and Support, available good API documentation with samples.

Pros:

Open REST API, good price/quality ratio, good and responsive technical support and Dev Team we collaborated with.

Cons:

Product is pretty new, some features were just added recently, sometimes API errors aren't clear how to deal with.

MELISSA
ERESA manager in US
Education Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

We love Docubee

5.0 last week New

Comments: We as an agency have had a great experience. Customer support has been so helpfu

Pros:

The ease of use and how supportive your customers reps weee

Cons:

That the signature auto populates when your working with workflows

Accusoft Response

6 days ago

Thank you so much for your review. Melissa! So happy to hear that you're finding Docubee easy to use.

Lukas
Owner in Germany
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great document signing tools

5.0 3 months ago

Comments: Using it to sign all documents with clients and staff and it's been great going so far. No complaints from my side or from the signees, it's all working as it should.

Pros:

It's easy to get documents signed. Auto recognises fields in the PDFs and you can set a signing order for people to sign the document after each other. They can view and sign from their mobile as well.

Cons:

It's sometimes a bit inconvenient to start over when you realise a mistake in the document when preparing to sign as you have to reupload the document and enter the contact details again.

Accusoft Response

3 months ago

Thank you for your review, Lukas! I'm so glad that you're finding Docubee easy to use. I will pass your feedback on being able to make corrections to documents to our product team.

Jeanne
Technology Learning Specialist / Contracts in US
Higher Education Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Streamlined Contract Management

5.0 2 years ago

Comments: My experience with OnTask has been effective and efficient. I work directly with the contracts and our department manages OnTask. Every time we have used OnTask for contract signatures, we have no issues.

Pros:

Our Customer Representative was amazing. Great communication every step of the way. Never a delay in response, always on top of every step. Willing to email, call, or Zoom.

Cons:

I do not have a negative regarding OnTask. When I took over the contract management, I reached out to the IT staff that work within OnTask. They had questions. When I met with [sensitive content hidden] our rep, she was glad to have them included. They had several questions and all were answered in a timely manner and resolved. Great Job.

Accusoft Response

last year

Thank you for the review, Jeanne! We are very proud of the customer service we provide, so glad to hear Hillary is taking great care of you and your team.

Greg
Account Executive in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

a worthy alternative to DS

4.0 3 months ago

Comments: mostly excellent, works just as well as the other major e-sign platform

Pros:

ease of use, consistency in products, able to save templates for future use

Cons:

in my version, I am unable to change some fields (names) and save that for future use; also I need an administrator to re-send a Document for signature if not approved in timely manner

Accusoft Response

3 months ago

Thank you for your review, Greg! I'm glad you're having an excellent experience with Docubee.

Hannah
Catering and Conference Manager in US
Events Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great for Event Servicing and Planners

5.0 2 years ago

Comments: Since most of our SMERF clients don't have access to office equipment, OnTask is used predominantly to assist clients with signing contracts over their phone or tablet.It's been a great tool for getting quick turnaround on bookings that we would otherwise struggle to contract with.

Pros:

OnTask has made signing contracts so much more accessible for SMERF clients, who often don't have a home printer, scanner, etc. to sign contracts.I expected this to be difficult for older clients who are not tech-proficient, but the required signature areas and easy "click-and-go" features make this accessible for all of our clients.

Cons:

I wish that I could merge a workflow document with additional pages and/or quick-sign documents.Our contracts are partially customized to the client, but there are several consistent contract pages that we have to manually add signatures, text boxes, and radio groups to since the automatic function also doesn't work.

Accusoft Response

last year

Thank you for the review and feedback, Hannah! Combining custom and static documents may be a possibility in our envelope or workflow feature - I encourage you to reach out to your account manager or [email protected] to explore how we can help automate your contract! Have a great day!

Pito
President in US
Insurance Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

On Task is No Task!

5.0 2 years ago

Comments: Great experience from On Task! Needed signatures for insurance contracts are easily sent our for signatures and returned signed in minutes. For many clients this saves time, money and gas! More importantly it frees up time for our office to make more sales.

Pros:

Sending out contracts for signature is fast and easy. Having the typewriter icon for optional fonts is very helpful.

Cons:

I would like to learn more about the features available with "On Task" but don't know where to get training videos for the other features.

Accusoft Response

last year

Thank you for the review, Pito! OnTask has many helpful videos and articles on our website - check out our Resource Center and look for videos or Help Center. We also have office hours every Tuesday and Thursday from 2 to 2:30 PM EST where you can get live help with OnTask! Have a great day!

Shelley
Director, Risk Management in US
Higher Education Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great Tool - Used Daily

5.0 2 years ago

Pros:

During the pandemic, this system kept our operations running and made the remote signature process fairly easy from the get go.

Cons:

I would like to be able to "align" fields in documents so that the final document appears more professional - especially when sending to 3rd party contractors and partners. And the darn "continue" button that is to the far bottom right side is difficult for users to find. They want to scroll within the document and not the screen to find the "continue" button.

Accusoft Response

last year

Thank you for your review and feedback, Shelley! I will pass your feedback on field alignment and the continue button to the product team. The ability to align fields sounds like it could be really helpful for users!

Sonya
Director of Community Services in US
Education Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

On Task

4.0 2 years ago

Comments: It was a little quirky to figure out in the beginning, but works well.

Pros:

The price of OnTask was half the price of a competitor and is easy to use.

Cons:

I would like to see the platform save previously used email addresses to save time.

Accusoft Response

last year

Thank you for the review and feature suggestion, Sonya! There may be auto-fill features available to you to help with adding email addresses. Reach out to your account manager or [email protected] and they would be happy to help. Have a great day!

Lori
Mortgage Broker in US
Financial Services Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Mortgage Broker reveiw of OnTask for loan disclsoures

5.0 last year

Comments: I am working with [sensitive content hidden] to make sure that i have the correct type of account so that I can get templates setup and receive the proper training. [sensitive content hidden] has been amazing.

Pros:

Customer service is very good. The platform seems to be great and user friendly once you learn how to utilize the features. I like that borrowers can sign documents from mobile devices such as an ipad or phone.

Cons:

I have had problems setting up templates.

Jeffrey
Director of Sales and Marketing in US
Hospitality, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

The new standard

5.0 2 years ago

Comments: Great customer care. Immediate response to any questions or concerns

Pros:

Safe and easy contracting process. Trusted by all of our clients

Cons:

I really don’t have any other than it is a bit pricey. Still a good value.

Accusoft Response

last year

Thank you for the review and feedback, Jeffrey! Have a great day!

Joseph
Admin assistant in US
Human Resources, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Not my top pick, but a good pick

5.0 2 years ago

Pros:

Its easy to use, when it's working. We do have a lot of instances of not being able to use it due to being down.

Cons:

I didn't like when it was down. We have had to put a hold on hiring before and it really hurts.

Accusoft Response

last year

Thank you for the review and feedback, Joseph! I am disappointed to hear you've been experiencing a lot of issues with the product. I am sending your feedback to our product team and encourage you to reach out to [email protected] or your account manager to make sure we can get your connection problems handled. Have a great day!

Charlie
COO in US
Legal Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best eSign Tool We've Found

5.0 2 years ago

Comments: I love OnTask's support team and how willing they are to work with any and all needs.

Pros:

OnTask is great for customizing forms and easily tracking signatures.

Cons:

Integration with other products is not as seamless as we have other tools, but is still completely capable.

Accusoft Response

last year

Thank you for the review, Charlie! We are so glad to hear that OnTask is making forms and signatures easy. Have a great day!

Brad
Assistant Town Manager in US
Government Administration, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Ontask is awesome!

5.0 last year

Comments: Great

Pros:

The ease and convenience of getting important documents signed quickly. We also use it for onboarding all new employees.

Cons:

It can be difficult to set up complex workflows but the Ontask team is always available to help and very responsive.

Justin
Paralegal in US
Legal Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Docubee for Legal Documents

5.0 8 months ago

Pros:

The convenience of sending documents for signature to clients. It is very easy to use.

Cons:

Using the Docubee software through another software. It would be better for me to have a direct access to Docubee rather then using it through the other software.