Mailbird is a beautifully simple email client that connects to all your email accounts, social and business productivity apps in one.
The design of the email client is intuitive and uncluttered, yet allows access to all tools I would want.
Their extremely poor customer service, or lack there of.
Filter reviews (340)
Filter reviews (340)
Great email client
Comments: Very positive. I've received good customer service and the price is very reasonable given that it's a one-off payment.
Set out nicely with a clear design. Love having whatsapp dropbox and google calendar all in one place integrated into the email client.
There is nothing that I can think of I don't like about the product. I am very happy with it.
It just works!
Comments: I have many different inboxes that I have to keep track of. Having to switch accounts to check everything at least a few times a day was very time-consuming. Since switching to MailBird I get all my accounts synced to a unified inbox and notified whenever I receive an email. That makes it much easier to stay on top of my work and keep track of everything with minimal effort which could easily save a lot of time.
The best thing about MailBird is that everything works. I have been using it for many years and it has been very reliable with no problems at all. Everything you should expect from your mail client is there with a few extra features as well but most importantly I have not encountered a single issue since I started using MailBird.
It might look a little bit basic and does not compare with all the fancy web-like interfaces that most newer software has. But don't let it fool you, there are a lot of great features that make MailBird a powerful tool, and most importantly what it does, it does well.
Mailbird has a great interface for managing multiple mail accounts
Comments: Overall, I stopped looking for another app, and so, for my, the glitchy integrations are not enough for me to move on to another app, because I really like the user interface of Mailbird.
I like the interface overall. I use it for a total of ten distinct mailboxes for diffferent companies and roles, and Mailbird gives me enough ways to separate these things, while still having a catch-all inbox, which they call Unified Inbox, in case I ever achieve Inbox Zero.
I have yet to be able to get the integrations to work - Zoom and Google Calendar are the two I would use the most. I also find the Chrome and facebook integrations glitchy - when I had them integrated and would open a link in Mailbird, I could not close the window, ever, so that it was blocking the screen until I force closed the mailbird process altogether.
A software that keeps its promises until it doesn't.
Mailbird is very easy to use and actually better than Outlook on some aspects. I especially like the mailboxes management that lets us monitor our different mailboxes in one glance.
Unfortunately, the software can be overly simple and you sometimes find yourself looking for a feature that simply does not exist. The text processing is also quite catastrophic with erratic behaviour when it comes to formatting the text. But after all, why not? A simple product at an affordable price offering a good overall experience. Yes... But no. First of all, after 3 years of daily use I'm not sure I've seen any changes. Don't get me wrong, I'm all for not changing something that is not broken, but here’s the catch. Some things are actually obviously broken, such as the text formatting, and the team won't do anything about it. The worst for the end: as your mailbox starts to get a lot of messages, it will take longer and longer to send them. Sometimes you even have to restart the software and the message then get sent instantly. I have tried with Outlook and have not had this problem. I contacted them about it, but the guy was completely lost and his best idea was eventually to uninstall and reinstall the software or... Delete my messages! As I write this comment, I can see how my grief is getting the better of this review. It could be a great mailing software, but has set itself up to be average with bugs that make it mediocre. Mailbird, if you are reading this, please fix your software. I love you, but it's getting complicated.
6 months ago
Hello Clément, We're naturally sorry to hear of your negative experience with Mailbird. Oftentimes, issues affecting Mailbird are not directly related to Mailbird - whenever emails take an abnormally long time to be sent/received, we would need to understand whether external factors are at play, such as an antivirus or security software throttling Mailbird's ability to connect to an email server. Certain email servers which our customers use are known to be problematic across a range of email clients (e.g. Dovecot). Other elements can also play a role in Mailbird's functionality, such as not having the latest Windows components or updates installed on one's device (or worse still, these could be corrupted or in conflict due to some other software). I tried to find your Support Ticket but I lack sufficient information to do so - if you don't mind reaching out to us again (marking it for my attention), I would like to look into your problems further. Apologies once again. Oliver
Unfortunately does not always send mail
Comments: In general when it works it is a good product, but it does not work consistently and is not reliable.
I like that all accounts are unified in one place. I can set up icons that help me identify an account at a single glance. The delayed sending feature is helpful and intuitive.
I have one account that consistently has problems sending mail with mailbird. There is no announcement that it does not send, instead it quietly slides that mail into drafts, and it is a nasty surprise to discover it did not go out. I have contacted customer service several times, they can find no error! On my last attempt they said my log file was too dangerous to open and I should try creating a new log file to send them, as the problem is not consistent it is hard to capture!!
2 months ago
Hi Sarah, we're naturally sorry to learn of the problems you have been experiencing with Mailbird. My colleague Shub (who you have been communicating with) still has your ticket 'On Hold' since February, as he is waiting to receive the server log from you which will help us diagnose the problem and offer up a solution. We look forward to receiving it at your earliest convenience so that we can begin diagnosing the problem more accurately. The Mailbird Team
Very happy I made the switch from Hey
Comments: I haven't been using it for too long but I like it way more than Outlook and think paying once for a lifetime license to the client is a great model that's not too common nowadays.
The ability to consolidate all of my email addresses AND calendars in a single email client with both, powerful integrations AND the ability to make it barebones enough so that it can be a tool for focusing is fabulous.
I honestly cannot think of anything bad to say about it for disciplined people. If you're not disciplined, you might have some problems because you can integrate basically any messaging platform with the client and that could end up causing an unlimited amount of distractions.
Bailbird for manage multiple accounts
Comments: Good app, and good value for money. Still has some features to be improved
It does a great job of managing multiple accounts. I use it for my work and my private account and it is very helpful to see both of them in one app. Especially it works well in calendar add-on. Another important thing to note is the variety of add-ons like messengers or task-managing apps
The functionality of filters is a bit low. When switching accounts in add-on apps, it doesn't permit opening two or more accounts simultaneously. Sometimes the calendar app doesn't refresh automatically and customer support didn't help with it
Great for micro businesses
Comments: Love that it's simplified, love that I can customize and add other communication apps like Teams, Slack, etc. but it needs less 'all Google' and more options for MS365 users...give people actual options, unlike every other tool out there (all google focused) - not every micro business likes Google!!!!
Super easy to use, setup, and keep all communication tools in one place
HATE, HATE, HATE that its Google focused - not everyone likes Google - please make more features available for Microsoft 365 users!!! Like SharePoint, Word, Excel, etc. as an app option! Stop with Google crap!
Amazing Software for Email Sending
Comments: It's very good experience.
I found this software very interesting and helpful for email marketing and management. I send my daily office mails by mailbird to my all clients.
There's none of the existing features which i dislike.
Great Tool to Manage all my emails
I used the tool to manage multiple email campaigns. It was really easy to implement and create marketing campaigns with MailBird.
I had trouble with my firewall restricting Mailbird's access
Bells and whistles. Pay them for an app then help them with R&D for free. Waste of time and money
Comments: horrible, frustrating, waste of time, waste of money. Big on promises, poor on delivery.
nothing at all. Oh, hang on, there was one thing... uninstalling.
unstable, support enquiry leads to end user fault - not cool.
7 months ago
Hi John, We're naturally very sorry indeed that you have had a bad experience. It pains us to learn of any scenario where a customer feels let down. I am unable to find your support tickets by using the information provided in this review, but if you would like a second pair of eyes to take a look at your case, please don't hesitate to email the Mailbird Customer Happiness Manager at the following email address: [email protected] He will be more than happy to look at everything once again if you're still interested in giving Mailbird another go. Thanks for trying us out all the same. The Mailbird Team
Mailbird is by far the best email client I have ever used and it helped me get to Inbox Zero
Comments: Mailbird helped me reach and maintain Inbox Zero for 1.5 years and counting. I am now far more organized in my life by being able to handle my email as it comes in daily instead of letting it fall behind.
Mailbird is single-handedly the best software that I have implemented in the last few years. I tried every desktop email client I could find and was extremely impressed with Mailbird right from the start. My goal in transitioning from Gmail in a browser to a desktop client was to be able to answer all of my emails while traveling and being disconnected from the internet. Now Gmail has an offline mode, but Mailbird still beats using Gmail in the browser because of all of its other features. I love having a shortcut [ctrl-alt-space] to start an email from anywhere on my computer. Their shortcut keys allow for very fast email composing, reading, and managing. There are many software integrations so you can sync to all of your email accounts, calendars, chats, project management software, etc. My New Year's Resolution in 2016 was to get to Inbox Zero and stay there. Mailbird helped me do this by organizing all of my email, making it easy to sort, and quickly reply. I am still at Inbox Zero 1.5 years later. It does a great job organizing your contacts, handling attachments, and managing your folders. It even has a way to search only your attachments to find that document from months ago that you can't remember who sent.
I really don't have any cons in using Mailbird other than they don't have a mobile app. This isn't a huge problem as there are other apps for mobile, but it would be very helpful to have the same look and feel on a phone.
Mailbird is a great non-MS alternative to Outlook.
Comments: Extremely happy. I use it everyday, I've sent the 'try me out' link to my coworkers because I love the program so much, which I almost never do. Try it out, see if it's for you. Email clients are often deeply personal things, and it's hard to quantify why one 'works' for you but not another. In this case it worked very well and I highly recommend giving it a try.
I love the clean design, the robust interoperability between POP and other email formats. It's extremely customizable with a good-sized ecosystem of add-on extensions and tools such as a Calendar app, a Toggl app for tracking time, and even one for Todoist to manage tasks. There are 'folders' for organizing (as opposed to 'tabs' like Gmail has, which has always sort of conceptually lost me.) It docks to the desktop well and unobtrusively, in addition to many little things that just make it a great user experience. The cost was absolutely phenomenal; I forget exactly what I paid but I got an amazing deal on a lifetime license last year, and I've never regretted the purchase.
This is more a gripe about email clients in general; it does not have the ability to define 'rules', which is the one thing that kept me in Outlook far longer than I ever should have. This is something that is pretty rare to find in email clients as a whole, so it's not a huge knock on Mailbird. It would be really nice though someday!
Finally, a great email app with best form and function for Windows
Comments: Beauty will save the world. My philosophy is that if it's not beautiful and functional, I/people will not use it. Mailbird is great in terms of aesthetics and email app functionality. It just looks great, easy to use, and works! Some advanced features (filtering, search) may be a bit wanting. But for my daily use, it feels just like Gmail as it should be (on a beautiful platform).
It is a thing of beauty. Form meets function. It is much better than other Windows email apps, and I've tried a ton already (Thunderbird, Outlook, MS Mail...). It kind of reminds me of Spark mail which I use with my Mac. Keyboard shortcuts is the same with Gmail (by default) which made it easy for me to transition from browser based gmail to Mailbird. The Snooze function is also one of my favorites. It helps me achieve Zero-Inbox without worrying about the emails "I don't need to attend to right now but need to be reminded of some other time." Support team is very quick to respond and are indeed helpful. Even before I got my Mailbird Pro, they have been very responsive.
For more advanced email enthusiasts, it might disappoint that it currently does not have the ability to set up filters, or messaging rules. (Maybe you can set this up with gmail beforehand?) The search can also be made more powerful. Right now it can't search and/or sort by date.
Dissatisfied. Took a few weeks to experience many program deficiencies & they refused to refund me
Comments: Very disappointing. Did much work to set up folders and bring over saved e-mails and get all my contacts transferred just to find Mailbird lacking basic features that have been around for over a decade in other FREE emails.
Now that I've switched I've found more deficiencies in their design than good. I guess the best so far was customer service helped my husband figure out how to import my 900 contacts from my former Live Mail. And their service reps are pleasant and easy to understand but they can't help you much because the program is so limited. But they are very pleasant when they tell you "Mailbird can't do that" to most the service requests I've made.
If you do a search of your e-mails you cannot erase in search mode. Meaning once the temporary need to retain emails on a certain topic expires you can search and SEE the dozens of emails you are now ready to erase but you can't erase them. One must write down all the dates or just manually scroll through to erase ONE AT A TIME. Major program flaw. Also you can't decrease the amount of space between returns, & there is no condensed font so if you compose things people will need to print out it will annoyingly take extra paper and ink to print. The bottom line is that my former FREE email was capable of so many basic things mail bird is not capable of and took more than a little over 14 days to experience each limitation as I had need to use the feature. So now I have to waste the money I paid for Mailbird and go to a more progressed e-mail design and I'm not even done moving everything to Mailbird yet.
Mailbird is a very simple to use but capable email client with some very handy app integrations.
Mailbird is an excellent and easy email client with which you can manage your different email accounts and your email's there within simple and quick. Third party app integration gives one the possibility to enhance once productivity by social media connections (Whatsapp and Facebook) and to-do lists, Google Calendar, Contacts, Keep, Evernote, Dropbox. This way, you have a very handy application which by a simple system of settings can be displayed in different manners. The email writer is easy and contains all necessary features.
There seems no pursue of the integration of more useful apps into mailbird but this might be in the development pipeline as well. A nicer automatic organizer of email groups (which groups all emails of one sender into one single group for easy management or tagging) would be very much appreciated.
Easiest and most full featured e-mail manager that I've found.
Customer support is good. They are constantly making improvements. When I purchased, I had the option to buy it for life. The program easily manages all of my e-mail accounts. The settings for the program and for individual accounts are extensive. My favorite feature would have to be how easy it is to setup accounts. Many programs (especially from Microsoft) require a person to know all of the right settings. You can certainly edit those in Mailbird, but often don't need to.
There are periodic glitches with updates. The latest was the inability to scroll through messages using the mouse wheel. These things often get fixed eventually, but they are usually simple things that I use regularly so it is a nuisance. Many of the symbols are confusing. Not a big deal once you learn the product, but they aren't intuitive.
Mail Bird Pro is my default emailer now
Easy to use, there is no unwated additional buttons on confusing functionality. Simple inferface makes it load faster and get notified instantly when a new message arrives.
There is no delete button while reading a messge individually in the popup window. If we needs to delete a mail after reading. we need to close the messge window and then needs to delete the messge from the list. It is a not simple.
Is it the best e-mail client ever? It comes pretty close.
The software is very lightweight on system resources, is quick and easy to setup and offer a simple interface that is clean and easy to navigate. Supporting multiple e-mail accounts and types of account out of the box is excellent and it really allows you to have a single pane view of all your mailboxes in one place.
I least liked the fact that the Microsoft Exchange connection is only available in the Business/Pro edition, whilst it used to be that mailboxes running on Exchange were normally only ever a business option there are more and more hosting companies offering Office 365/Exchange mailboxes as part of their email solution.
Comments: I have loved this program from the first time I installed it. Setup is easy, account setup wizard is a great and easy walkthrough, and it handles IMAP accounts with ease.
I have multiple accounts, personal and professional, all in one place. Outlook does now configure for some email servers, but this program come pre-configured with the correct protocols for all of the major web based email servers.
No direct interface with Antivirus. The program does not have an available interface that antivirus programs can use to pre-screen emails for viruses.
Most Functional E-Mail Client
Comments: I have never used another e-mail client, since I met Mailbird. I hope thats enough.
I have been reaching my e-mail account by Web browser for along time. I discover Mailbird and everything changed. Most functional e-mail client I have use ever. User interface is so simplificative. It has not so many buttons on UI like others. Interface not exhausting for eyes. Especially Ideal for intensive works. You can focus directly e-mail contents. Dark Theme and many extensions makes it more cool.
Twitter extension does not work and internal İnternet browser should be more functional.
My Email Manager!
Comments: I have used OutLook but didn't need all the "bells and whistles" it provided; MailBird provides a stable, happy medium of reliability and features.
Easy to learn and use; can be modified/personalized; works with all my email services.
Would enjoy being able to automatically identify selected incoming email sources and have them marked as "important" or "starred" for quick identification when looking at new emails. All unread emails are identifed with a "blue dot" and also are mildly hightlighted - this highlighting is unnecessary and sometimes makes locating the last opened email difficult.
I love this email client!
Comments: Mailbird help me organize my various email accounts and gives me the ability to have them all in my place. This really provides easy access to my mails, help me quickly access and send emails and ensures I don't miss any emails.
The first then I'll mention is that Mailbird us pretty easy to use. Another thing is the various add-ons that can be enabled. They make the user experience even more satisfying. I also like that there's a dark mode. It makes it easy to use it at night. The snooze option is another feature I love and use quite often.
I've never had any issues with this software. Works perfectly for me.
Despite great reviews, a terrible product
Comments: Unpleasant, time-wasting.
Search function -- goes back through tens of thousands of emails quickly.
Numerous glitches/problems. Let me count the ways. Very hard to find the folders associated with each email account. Not intuitive. After writing an email and hitting send, nothing is sent much of the time. A deal breaker. Can take over a minute to sync recent emails (I have a fast computer and a high speed internet service). Search function does not clear so when you reopen Mailbird you still have the same emails from the your old search showing. You have to manually clear it. Display of emails makes it hard to access other emails in string it has aggregated. Mailbird just started organizing emails by sender although I hadn't requested it. I now have to go back into the settings and correct. Miserable, horrible email client despite great reviews. Help staff is friendly, responsive and useless.
Mailbird Pro is Great
Comments: I have been using Mailbird Pro for about two years now and couldn't imagine switching back to Outlook. It looks great, it's easy to use, all of the web apps I normally use with my email are directly integrated into the app. Custom support is out of this world, they consistently get back to me within a few hours with the exact answer that I need.
It's super easy to use and the interface is very clean and approachable. The multi-account support, and all of the add-ons make Mailbird the only email client I need.
No option to schedule emails for sending yet (although the support team said that they've been thinking about it)