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About Parseur

Parseur is the most powerful and easy-to-use document extraction software.

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Pros:

Very easy to use, and a very solid function. Not beautiful but extremely useful.

Cons:

I fear that my allotted number of emails will be reached and I won't know about it.

Parseur ratings

Average score

Ease of Use
4.6
Customer Service
4.9
Features
4.6
Value for Money
4.7

Likelihood to recommend

9.3/10

Parseur has an overall rating of 4.8 out 5 stars based on 42 user reviews on Capterra.

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Filter reviews (42)

Brett
Brett
Business Owner, Entrepreneur and Geek in South Africa
Verified LinkedIn User
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

If you need to extract data from emails and documents, look no further...

5.0 4 years ago

Comments: Great!

Pros:

It is reliable - it just works. It is initiative and the learning curve was not super steep. It is flexible - It has been able to handle all of the tasks I've thrown at it. It is clever - it is obvious that a lot of thought has gone into this service - it ticks all of the boxes. When I can't figure something out, the support staff are very responsive and helpful. It is an integral part of our automation toolset, and is saving time and money.

Cons:

Now that's a hard question - nothing comes to mind.

Phil
N/A in Australia
Business Supplies & Equipment, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Get the task done right, first time...

5.0 5 years ago

Comments: Having thousands of email orders requiring parsing, unknowingly having slight variation in layouts which causes issues with parsing software, Parseur was able to quickly process the majority then keep me up to date with others that required template variations. Having tried other parsing software prior to this where these apps only indicated failed emails that couldn't be parsed at the end of a run with no further help, making it an expensive subscription, time-consuming and frustrating ordeal. Parseur was the answer from the start and I wish I had discovered it initially. The guys that run the live support desk are the founders and programmers. Their feedback has always been prompt, accurate, concise and offered alternative solutions and ways around the support request. They understand customer support and value their customers. What is nice is that they follow up with the solved issue personally at a later date to see how it has worked out, which is a really nice touch. As far as I am concerned, they provide the template for any application customer support line. Great work guys.

Pros:

The simple layout of the app with logical steps and instructions. But the most valuable feature is the ability for the app to advise on which emails have failed to be processed, call them out and allow for new templates to be created solving the issue. This is such a time-saving feature that also takes away the frustration when bulk emails are expected to pass but don't due to some minor layout discrepancy that has not been picked up when initially reviewed manually.

Cons:

The only very minor point is the lack of instructions on all of the features and functionality past the standard logical use. If like me, you see more potential uses for the app once the basic setup has been completed, there is a lack of explanation of the other advanced checkboxes and required function code examples, etc. The support is excellent so not a problem but it would be nice for an in-depth helpdesk where the difference in timezone feedback is an issue.

Thomas
CEO in US
Real Estate, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Disappointed

2.0 4 months ago

Comments: I will be canceling . Had I known the volume restrictions I would not have purchased

Pros:

Idea is good but definitely not worth the money . Bait and switch at it worst

Cons:

Insane pricing and volume restrictions . I wish more of it was

Parseur Response

4 months ago

Thank you for your review. We regret that our pricing did not meet your expectations. Our pricing is transparently based on credit usage, the details of which are clearly outlined on our pricing page, within the app’s plan selection interface and on every page at the bottom left. We offer a free monthly quota, allowing users to evaluate the app fully before making any commitments. Moreover, while we welcome constructive feedback, we must emphasize the importance of respectful communication. Insulting our support staff like you did in one of your last communications with us in the chat is neither professional nor acceptable. Sylvestre, CEO, Parseur.com.

Annie
Manager, Enterprise Data Logistics in US
Financial Services Software, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great tool

5.0 5 years ago

Comments: I have been able to have a view of a very active group email box that i had never been able to see before, without a lot of manual manipulation.

Pros:

I like that you can normalize data from all different kinds of formatting and different automated emails and you can easily export all parsed material in a multitude of methods.

Cons:

I would like to see more documentation on how to use the advanced features

Jonathan
Insurance Agent in US
Insurance Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Finally found my parsing solution

5.0 9 months ago

Comments: I'm kicking myself on how I didn't find Parseur first before I tried all these other platforms, because it was able to perform where no other app could and the user interface is the cleanest out of all of them. Granted, it is a bit pricier than the other options but ROI is worth it based on the amount of time I've saved so far and my ROI would have been even better had I just found it sooner. Hopefully, this review allows other startups and entrepreneurs to find Parseur quicker than I did!

Pros:

The fact that it was able to automatically parse my lead emails and my commission statements. No other platform has done this so accurately or as easily before.

Cons:

A little elbow grease and support contact was needed to get my commission statements parsed, but they responded quickly and effectively resolved the issue.

Sam
Sam
US
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

This is exactly what I've been looking for.

5.0 7 years ago

Pros:

I was previously using Zapier's Parser app and I was having a major problem parsing emails from Zillow, Trulia, Hotpads because there is like 5+ email formats each from them for customer leads inquiring about homes i have for rent. Zapier parser app does not have the ability to use different templates to keep up with the inconsistent email formats i was receiving. I'm using Zapier to pull the customer information into my CRM and on a google spreadsheet. I'm so happy i found Parseur it allows you to build unlimited template styles to follow every type of email i get. Once these are set i get exactly the correct information i want parsed everytime!!!! Which i am so pumped about because the last app i was using was sending the wrong data almost 80% of the time and i have to manually fix it on my end. On top of all that the Chat box on their site is your best friend, these guys are super helpful to getting me set up. And they are even cleaning up my templates that i make to make them run smoother and teaching me best practices to get the most out of their app.

Stuart
Stuart
CEO in Thailand
Verified LinkedIn User
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Using parseur opened a whole new world of automation possibilities for my business!

5.0 6 years ago

Comments: The overall experience is great. We have been able to automate a lot of the boring stuff that takes time with our vacation rental business. Working with hundreds of different owners and managers, using parseur takes a lot of the work out of our hands.

Pros:

The user interface is very simple and easy to set up. Showing the emails as - is aswell as being able to dive deep into the email code is super useful for setting up different rules.

Cons:

The PDF parsing is still being developed. Whilst it works currently, I think it can be a better product and know the guys are working hard to make that happen.

Donovan
Donovan
UX Research Manager in US
Verified LinkedIn User
Research, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Parseur has a clean, easy to use interface. Has helped me parsed emails in an elegant way.

5.0 7 years ago

Comments: Easy to use parsing engine. I also use the free Zapier parser but find your solution so much better and easier to use.

Pros:

The things I like most about Parseur is that it is so well thought out. The interface makes sense, the tooltips are contextual and help by walking me through the steps. The parsing engine seems to work well thus far and their support is responsive.

Cons:

For some reason I can't figure out how many emails I have left on my paid account. It seems to me that this information should be easy to find but I can't find it. I'm going to ask support for help but thought I'd mention it here. I fear that my allotted number of emails will be reached and I won't know about it. May be unfounded but honestly that's my only complaint.

Parseur Response

7 years ago

Many thanks for your review and comments! I'm happy to report that the user quota is now displayed on all pages in the navigation bar and updated in real time. Kind regards, Sylvestre, Co-founder Parseur.com

Jason
President in US
Entertainment, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Saves hours of work

5.0 10 months ago

Pros:

Parseur saves me countless hours of having to copy and paste from emails to XLSX by parsing all of data I need and putting it into a spreadsheet format.

Cons:

I don't like that you can't re-process the same emails if certain data was skipped without having to pay for the full parse again.

Parseur Response

9 months ago

HI Jason, Thanks for taking the time to write a review! We heard your feedback, and reprocessing an already-processed document is now free! Best, Sylvestre

Sam
IT in US
Food & Beverages, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy solution to Processing Documents

4.0 last month New

Pros:

ease of setting up multiple fields for documents

Cons:

difficulty processing based on field type

Catherine
CEO, Founder in US
Logistics & Supply Chain, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Excellent Customer Service + A much needed product

4.0 2 years ago

Comments: Simply put, I couldn't have built the MVP for my business without Parseur. It's the perfect solution for anyone looking to build a scrappy but effective working product that intelligently parses data from text. It's saved me countless hours and dollars I would have otherwise spent trying to build this directly.

Pros:

Parseur solved the exact need I had for my business: How was I going to parse large quantities of data from my users' forwarded emails instantly? The click and drag feature is intuitive and easy to use. The ability to manipulate fields directly in source HTML is even better. I like how I can generate new inboxes in a single click and immediately start forwarding emails/creating templates. I like how Parseur intuits which template will apply to a new document and applies it automatically. And the Parseur Zapier integration is a life-saver for a low-code founder like myself. And the API is absolutely essential for integrating with my database.

Cons:

I use the tables feature a lot to extract data from repeating elements, and often times the default cell and row separators generated by Parseur are a little too liberal with their constraints. To work around this, I go into the row and cell separators myself and manually set them. Oftentimes this means scanning through bricks of HTML, but I have been eternally grateful to the Parseur team, who is always willing to answer my questions and help me figure out how to correctly define those separators to get the results I'm looking for.

Bernard
Director in Spain
Human Resources, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Exceptional software

5.0 last year

Pros:

Parseur is a highly customisable product and has a solution for straightforward data extraction through to complex spreadsheets. We have used the software for many years and have found it to be a robust, easy to use and reliable product.

Cons:

More complex documents can be tricky to configure however the technical support team have always been on hard top provide assistance.

Paul
Paul
IT Business Consultant, Integration and CRM specialist in UK
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Parsuer review

5.0 6 years ago

Comments: So far I've got absolutely no complaints. The software works. You get notifications when a template doesnt work and it's easy to adminster for our clients.

Pros:

We love how easy and yet very comprehensive the software is. The great thing is we've been using it for almost a year now and every time we need to add a different template, table or essentially anything to allow for Zapier to ingest into the CRM it works perfectly.

Cons:

The only thing that could be improved is some of the reporting although each month they're adding great features

Barry
CTO in US
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Feature Rich Parsing Service

5.0 6 years ago

Pros:

Handles all of our needs in an easy to use interface. We can parse any HTML email, then send it to a number of different sources to use the data. We use Zapier almost exclusively and the built in functionality with Parseur makes it effortless to integrate.

Cons:

Nothing that I have found so far and we have been using the service for over a year.

Alexey
Alexey
Ceo&CoFounder in US
Food & Beverages, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Amazing customer service

5.0 7 years ago

Comments: A long years partnership

Pros:

Easy to use, simple to extract data, prompt service. Thank you very much Sylvain and Sylvestre that been always there, to help me with every issue or software settings even at your days off : ) This guys have the best customer support on their market for sure. I strongly advise to every one.

Cons:

Maybe a little bit better view of incoming data. Overall no complaints. Very glad to be a part of Parseur customers.

Stein Magne
Stein Magne
Product Owner / developer in Norway
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Awesome and easy product!

5.0 2 years ago

Comments: We are primarily using the document extraction feature from incoming emails. We had our own solution for this, but with Parseur we can do the same setup in minutes compared to sometimes hours.

Pros:

The simplicity for setting up mailboxes, user interface and web management. No complicated settings and we were up and running within minutes and webhooks were in place shortly after.

Cons:

It would be nice to have more options regarding notifications when something fails. I.e. mulitple recipient, different recipient for different events

Verified Reviewer
Verified LinkedIn User
Human Resources, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Very easy to use

5.0 6 years ago

Comments: For the basic email parsing stuff, it's very good. Pricing is also good, as the service works most of the time. Definitely a better option than the Zoho mail parser, or the Zapier mail parser. I also compared it to Mailparser, but I think Parseur is much simpler to use.

Pros:

Easy of use with good UI and Template creation process is pretty easy, client support is also very quick.

Cons:

Features are a bit weak, but hopefuly they will upgrade it soon. I was specially interested in parsing candidate resume data from other websites, but if there's a authentication wall, it's not possible yet.

Stanislas
Fondateur in France
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Very good tools for automation

4.0 4 years ago

Pros:

Very good to improve your customer relationship management ! PropriLib integrate it with Pipedrive and it's very useful !

Cons:

It's not so easy to use at the beginning.

Janice
Marketing in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Parseur has Saved me so Much time!

5.0 5 years ago

Comments: They have be so helpful from the setup to overall time saving of the Job I was doing.

Pros:

Pros : Love this Platform it is such a time saver and was so user friendly! when you need certian things in spreed sheet for you this was so easy and the templates were easy to set up and use! there support was easy to acess with questions and such a quick response time!

Cons:

I really have no Cons about the Software it has gone so soomthly for me.

Gene
Owner in US
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Time Saving Productivity tool

5.0 last year

Pros:

Great tool for automating repetitive tasks with error free configuration. Powerful but easy to use!

Cons:

Have not come across any issues at all.

Nic
Director in UK
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Highly recommend - Intuitive to use, value for money and saved us weeks of hassle

5.0 5 years ago

Comments: Very smooth experience, which saved us a lot time and hassle. Thanks so much for the excellent service and support!

Pros:

We needed a large number of emails searched and transcribed, which would be an impossible manual task. Very happy we went with Parseur because it does the job perfectly, it's intuitive to use and excellent value for money. The team does not come from a technical background so the prompt and excellent customer service when we had queries was very much appreciated.

Cons:

All good really! Appreciate it may not be possible given Gmail's T&Cs, however if there was a way to add a Chrome extension that works directly in Gmail that will save the extra step of forwarding historic emails via third party extensions that would be even better.

Phil
Owner in US
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

The easy solution to parsing your inbox into Excel

5.0 2 years ago

Comments: I reached out to their team and had an email response within hours. Their support system is there and well structured.

Pros:

I was able to set this up in my inbox in 5 min, so fast, intuitive and easy.

Cons:

Nothing struck me as needing anything changed. It's clearly a system that someone has been improving upon for a long time.

Angelo
CEO in Netherlands
Education Management, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Great for automation of mail-processing

5.0 3 years ago

Comments: Helpfull and professional.

Pros:

Parseur is a professional tool with lots of tweak-possibilities. In our case we have mails with not so straightforward logic in the order of fields. But with great help of them, it does the job perfectly,.

Cons:

For difficult cases help of an expert is probably needed, but they provide this help.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Better than all the other Mail Parsing Software that we found

5.0 6 years ago

Pros:

Able to also parse the content of mails that don't come in a static format but vary a lot. Very reliable. We didn't have any issues so far! Very easy to set up

Cons:

Sarts at a monthly price. even if you don't need as many mails to be parsed per month. We would prefer half the capacity for half the price ;-)

Max
Operations Specialist in US
Real Estate, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Saving Loads of Manual Data Entry Time!

5.0 6 years ago

Comments: Great customer service! I'm very happy with the product.

Pros:

Intuitive, easy-to-use interface! You can start parsing the same day you purchase. Also, there are many useful integrations, e.g. Zapier and Salesforce.

Cons:

Really needs the ability for a user to create default fields that autofill at the time of parsing.