Dialpad AI Meetings Reviews

Reliable service, great features

Comments: In the past year, I've been on just about every conference service out there, and UberConference continues to impress me with its reliability, ease of use and incorporation of technology.

Pros:

I was already a fan of the service for its reliability and ease of use. The AI-powered automated transcription service was a game-changer. I appreciate that they continue to roll out useful new features at a steady cadence.

Cons:

No complaints about the software at all! I have gotten confused reactions from others that I've invited to the call, who think Uber (the ride-sharing service) is behind it. Might want to rethink the branding?

UberConference makes it easy

Comments: I have been using UberConference for over a year. We have tried other software products to compare but the preferred experience is with UberConference.

Pros:

This software is incredibly easy to navigate through. There are so many different ways you can personalize your conference. There are different tools to use to customize the user experience depending on what the conference is used for. You have the option to do a video chat, or a "share screen" which is what I use it for on a daily basis. I conduct training's with doctor offices and I receive a lot of positive feed back from the users as well.

Cons:

It may seem overwhelming when you initially log on. There are a lot of different icons and tools you can use to personalize your experience. Recently the interface had changed without my knowledge and had to begin a meeting within minutes. Thankfully navigating was still simple and more user friendly!

a customer for 3 years

Pros:

The ease of use in terms of it being one phone number that you work with instead of a passcode system. It was easier up til now to forward the email I received with the recording link to a client (see below for this issue). I liked that the recording were usually easy to access. It was also nice that the hold music was entertaining for my clients.

Cons:

I decided are not worth it in continuing. I have had an ongoing issue with going to their uberconference.com page and it logs me in and automatically puts me into a conference. This means when I am going to check something on my account... I have to trick the webpage into letting me out of the conference by erasing part of the url (which is my personal webpage on their site) and quickly accessing a menu item before it launches me back into a call that I am not on. I have been told by support to clear my cookies and my cache, then restart my computer EVERY 7 days. Even doing this once changes nothing. The problem still exists and I did it several times. My assistant usually is the one to schedule calls and has come across the same issue. Another issue is they have updated their emails that are sent out after a call, the emails contain a recording link from the call. Now they do not contain the link, so my clients are not sure where ot access it. And here we are manually having to go to the site to do so (and go through what I just mentioned as the issue). The third issue which is also a pain is that, if a client has a slot with you at a specific time that you have logged into the Uber system, the system for whatever reason has tro

My Thoughts on Dialpad AI Meetings Utilization

Pros:

Dialpad AI Meetings enhances one-click meetings which allows teams to connect in one single integrated repository.

Cons:

Compared to other alternatives, Dialpad AI Meetings has limited advanced capabilities.

Brand new - But LOVE it!

Pros:

The reviews from colleagues and clients. After asking almost everyone I know that utilizes conferencing programs, I heard over and over that Uberconference was the most reliable. I love the fact that you can set your music and intro to the calls. The image is very clear and the fact that I can record the calls and get a transcript is awesome! I also love the fact that it pulls positive and negative comments from the call so you can focus on those areas later is really good.

Cons:

It was a little complicated to deal with Dialpad as the support and recording program. I had no idea why I was seeing another program in the support and the backend of the software. You should be notified of this when you join so you know what to expect.

UberConference

Pros:

I have found UberConference to be reliable for connecting with team members around the world. I also like the ability I have to record a call and review afterwards to ensure follow ups are documented.

Cons:

I have no negatives to report for UberConference.

Amazing call software with weak screen sharing

Comments: We continue to use Uberconference for conference calls where there is no need for a screen share.

Pros:

I've used many conference call and screen sharing services and for calls only — Uberconference is the best. It's easy to schedule a call, you can retain a consistent number for multiple calls and you can have the service call out to someone if you need someone who was not originally invited for the call. And best of all, it can send you a text message when someone joins your number — never miss a conference call again!

Cons:

As much as I love the calling features, the screen sharing functionality has always been average to disappointing. Early versions required a Chrome plugin (sorry Firefox users!) and while the new version no longer has that requirement, the screen share is still laggy and doesn't work for some of our clients.

Great conference call services

Comments: I have had a very good experience. Setting up a call is very easy, and it is downloadable very fast.

Pros:

Don't have to dial into the number for conferences if you have an account. Recordings are excellent and easy to download. No additional costs from dialing in by other conference members. Easy to negotiate website.

Cons:

Would like overseas call-in numbers like Free Conference Call.

UberConference

Comments: This was my go to software to hold meetings and screen shares, the new limitation on time (45 minutes) makes the free version unusable.

Pros:

Easy to use and easy to schedule meetings

Cons:

The new time limitation on the meetings for the free version. You cannot allow viewers to have mouse control.

Excellent Conferencing ToolQ

Comments: The software makes it easy to conduct my weekly meeting from locations all across the country!

Pros:

The sound quality and support are amazing!

Cons:

Can't think of anything negative to say, its a serious upgrade from FreeConferencCall.com!

Need a tool for telecommuting & conferencing? UberConference is THE BEST

Comments: My overall experience with UberConference has been nothing short of stellar. Throughout my business and sales career, I've used Skype, GoToMeeting, Slack calls, and a host of other options, trying to find the most user friendly, reliable option at the best value. UberConference has been far and away the best tool I've used in this space. It's also the best bang for your buck. I used the free option for a while, but the paid business account option had some tools that I thought might be helpful in using this tool to help drive my sales. I was right, and the money I've spent on the paid version of UberConference has been more than worth it. However, if you're not wanting to spend money and need a free option...you won't find a better tool than UberConference. I highly recommend it!

Pros:

I loved the ease of use a reliability of UberConference. I used UberConference on a weekly basis to conduct demos of the software platform I was selling for my previous company. It was really easy to use, and I very rarely had connectivity or audio issues. Reliability is absolutely critical to selecting a conferencing tool like this. When presenting software over distance, I would pull up the platform, share my screen with my prospects, and conduct the demo. If a conferencing tool has audio issues or connectivity issues, that can not only hinder your ability to present, but it gives your prospect a bad taste in their mouth for you and your company. They think, "This is a software company and they can't even use a tool that works well enough to present their own product to me???". UberConference can give you peace of mind on that front. It's a fantastic tool that I would recommend to anyone. In fact, I still use it to this day with my new company!

Cons:

What I liked least about UberConference was the scheduling tool. Specifically, when I would schedule a conference, my attendees would sometimes say they didn't get the invite email to the conference, so I would have to go back, create a manual conference in my calendar, send them an invite, and include all of the conference information (link, access PIN, date & time etc..). I've used other tools where this portion of the solution was a bit better, but it didn't happen frequently enough to make me want to discontinue use of UberConference. It's a fantastic tool, and I don't want this to scare anyone away from using it. While it did happen occassionally, it wasn't too bad.

Really good

Comments: I've used Uber Conference for many years and they have recently changed their pricing model. I wish they'd have a video function as that would make it the best on the market as far as I'm concerned!

Pros:

This is a free conference call platform that is extremely easy to use and doesn't come with the announced "free call line" sort of thing that some free services use. This means you'll look more professional to your clients. They also have some cool features where you can change the hold music (which is awesome btw)

Cons:

They've just done a refresh to the company and now they limit you to a shorter free call time unless you pay to upgrade. This was a bummer and I think they could've done better to announce this to their users. Overall it's still great.

UberConference is one of the best free tools for video conferencing!

Comments: Overall, this is the best free call or video conference out there. If you want to cut cost, and you are not using the conference for an important client then UberConference is for you!

Pros:

What I like about UberConference is that it is easy to use, and you can change the music you want your attendee or the earliest joiner to listen when he or she is waiting for the other attendees to join. You can also shuffle it so that it will be a surprise! The conference code is not that long as well as compared to FreeConferencePro pass code they are recently issuing which is long and with a hash sign. You can also connect via phone or via web using the link so if you're overseas and afraid of being charged the international calling rates just turn on your data or connect to a store's wifi, and join the call using the web link.

Cons:

What I least like about UberConference is that sometimes it has connectivity issues. It is barely an issue, and you cannot also moderate who is entering your video conference especially if they have the pass code or the link even if they are not invited to that event.

Perfection...with one exception

Pros:

Super easy to use with a short pin #, it's free, love seeing that you can see who joins the call and when

Cons:

The ONLY knock I have, and it's quite frustrating, is the one second delay with people talking. It's not like chatting on the phone where it's real-time, because that delay causes people to interrupt each other unintentionally. With this being our main resource for our conference calls, we would absolutely love to see this fixed.

Reliable Web Conferencing

Comments: Uber Conference has allowed us to easily connect and communicate on an ongoing basis with our customer base. It provides a positive experience, that has proven easy for users of all skill level to master and feel comfortable with. I highly recommend!

Pros:

Aside from the software having a modern, easy-to-use interface, I am most thrilled that Uber Conference has finally given me a way to conference will all of my clients without the hassle of asking folks to download browser add-ons or deal with firewall security blocks. At one time, our team was rotating conferencing software based on who our call was scheduled with, as different customers were presented with challenges either access through their company firewalls, or installing browser add-ons they did not have admin permissions to download. Uber Conference has simplified the hassle, and I have yet not experience an easy connection with anyone I've reached out to.

Cons:

I do with Uber Conference had the option for recording the screen-share portion of the conference.... however that's what I get for relying on the FREE account! ;)

Unifies efficiency and communication in a quality team

Comments: A system that knows how to adapt to current times, it is a tool that is already quite well known and many organizations around the world know it since its versatility makes it one of the favorite alternatives for video call processes in the cloud, thanks to your system that even allows teamwork in the same place, screen sharing, recording videos or calls that can be made from wherever you are

Pros:

Something that I really like about this tool is how quickly it can be implemented in the company, this is because it has a simple registration, and its audio quality is excellent, talking about calls is talking about mobility and this tool knows very well that alternative systems are needed to communicate if they are not in the workplace

Cons:

It is a tool that does not usually have major drawbacks and if they do have them, they have constant advice, so there are no negative characteristics of it.

IT CROWD - "High Five"

Comments: Highfivehelps us to connect with a lot of our remote colleagues and provides face to face interaction and screen sharing capability. Our department is split across to offices one on each coast, and it's easy to start feeling disconnected/independent from each other. High five is used to help bridge that gap giving us the ability to easily have a joint team meeting between the two offices in our respective conference rooms. Its use of screen sharing helps us in being able to provide an easy way to quickly walk through powerpoint presentations or even show the team how to accomplish a particular workflow.

Pros:

Highfive is great for connecting with remote colleagues and providing face to face interaction and screen sharing capability. Perfect for companies with multiple offices, or employees out in the field. It's useful even if you don't have remote reps. High Five's screen sharing capabilities provide an easy way to quickly walk through powerpoint presentations or even show the team how to accomplish a particular workflow. Lastly, High five is great for Rick-Rolling your co-workers in other rooms when they least expect it.

Cons:

1. Getting Rick-Rolled by your co-workers... 2. High five can at times lag, or run slowly if you or one of the participants in the meeting has slow internet.

Loud and Clear

Comments: Easy Screen Share/Conference Calling

Pros:

Easy, lightweight, conference calls. My biggest pet peave with some of the competitors is put to rest with UberConference. Everything is done in a browser window, there is a very small extension installed, and it only takes seconds to get up and going. Our team uses 3 different lines in order to manage all of our calls. We rarely have issues like we used to with the competitors (bad call and screen share quality, downloading extenions every day, etc). Even some of our customers have startd using it as their go-to platform.

Cons:

The one thing I would improve is the ability to go full screen with a screen share. We use a big tv in our conference room and the screen share never fills up the whole screen.

Works, but constant hiccups

Comments: We have both the hardware system and the software. I use it for videocalling user research participants, holding job interviews with remote candidates, and calling colleagues when working from home. Sometime I also use it to display my presentation on the screen. It's ok when used internally.

Pros:

It hosts the recording in their cloud, so it doesn't take up your space, and it holds it for 1 year. Has most features that you need for a typical video conferencing software for business use.

Cons:

- It doesn't do well when 100 people join. - When I invite people outside the company to join, they struggle to figure out how to connect if they aren't used to videoconferencing systems - instructions are lacking, it's frustrating. - The room system always displays the view super zoomed-out, and makes it look like we're a lot further than we are. So the other participants can feel a lot more disconnected and not be able to read the mood. Particularly with interviews, it's a major drawback, cause it makes it harder to build rapport. - When using it with the hardware to display your presentation on the highfive screen, when in the same room with the participants, it could be made easier to setup correctly (e.g. you need to mute one microphone, but leave the other one on, etc). There always are problems. - When presenting something to the room via the Highfive-station, it updates the screen much more slowly than a connection via a cable. Frustrating.

better than others!

Comments: it helps us keep connected and have virtual screen share troubleshooting or training calls

Pros:

modern, easy to get into a call. Call quality is good and the service is affordable for what we receive. Love that calls are recorded

Cons:

wish it integrated more with outlook. Sometimes difficult to get screen sharing started with all users. Annotation features would be great.

HORRIBLE CUSTOMER SERVICE. Representatives do not respond to questions.

Pros:

The dashboard is easy to use. However, I wish I could call in with my computer. I tried contacting UberConference support about this but my issue remains unresolved and support seemed wholly uninterested in helping me.

Cons:

I have been unable to sign in from my computer as a personal user. Even after I log out of my company account, every attempt I make to sign in/call in/log in with an email address NOT associated with the company account fails. I am simply taken back to the UberConference home page. A representative said that it is because I was trying to sign in with my company account-associated email, which I have NOT been doing. S/he also said that if I have an email address associated with our company account, I would not be able to start another account with the same email address. This is also NOT true. I was able to start another account using the exact same email address. These two instances of being given false information leads me to believe that the customer service representatives have NO IDEA what they are talking about. I have also been having a technical issue where my microphone passes the call test but is unrecognized during an actual call. The representative I was corresponding with about this issue STOPPED responding to me one week ago, WITHOUT resolving the issue! HORRIBLE CUSTOMER SERVICE.

Better solutions available!

Comments: Overall we need to find a more reliable, better solution for our business! We plan to make this a priority this quarter.

Pros:

We used Dialpad Meetings when it was Uber Conference. There were way fewer glitches before it joined the Dialpad family of products!

Cons:

The service is inconsistent and glitchy. We spend too much time troubleshooting when we should be meeting.

Not as good as Zoom

Comments: Used to use UberConference and work with its limitations (mainly the lack of efficiency when talking to international clients), but switch to Zoom which blows UC out of the water in terms of ease of used. I didn't know what I was missing until I checked out Zoom.

Pros:

Free system. Good screen-sharing capabilities. Effective for calls in the US

Cons:

Terrible for international calls - hard to set up and know your important clients will be able to reach you. I also thought it was super tacky to be advertising Potbelly Sandwich Company on the hold music before a call starts.

Great tool overall

Comments: Overall, UberConference is a very effective conferencing tool. It has a lot of useful features, and is easy to use in general. The price point is reasonable, and it's easy for our clients to use which is always a big factor for us. We certainly recommend this tool for any professional and/or company.

Pros:

Probably the best feature about UberConference is that you can choose the music you and your guests hear as you wait for a conference to start! That's a really neat feature that more conferencing products should use. It makes work meetings start off on a fun note, and it's certainly more bearable than elevator "muzak".

Cons:

UberConference is great overall, but truthfully, it's not our first choice. Our company uses several different conferencing systems (we have a lot of external meetings and need a variety of options for our clients), and UberConference is probably the 3rd most selected tool, both internally and externally when we ask for our clients' preference.

Great for working remotely

Comments: Great for any team that works remotely!

Pros:

We have staff that works remotely, and with Highfive it's like there are in the office. The video quality is fantastic, audio is great. At times it's like the monitor is just a window they sit behind. This makes the remote team truly a part of our staff.

Cons:

We've tried to utilize this for remote meetings, and as a 1-time meeting solution it's not the easiest. There are things to download, hoops to jump through, etc. However, as a remote-work situation or when you will be utilizing it regularly it's well worth the investment!