Sage 100 Reviews

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About Sage 100

Sage 100 is an ERP platform for growing and medium-sized sales and manufacturing companies.

Learn more about Sage 100

Pros:

The production management module helps us keep track of all inventoried products and our built product. It can be easy to use if you know what you are doing.

Cons:

You'll notice lag in the system regardless of the hardware resources assigned to it.

Sage 100 ratings

Average score

Ease of Use
3.8
Customer Service
3.7
Features
3.9
Value for Money
3.7

Likelihood to recommend

7.2/10

Sage 100 has an overall rating of 4.1 out 5 stars based on 289 user reviews on Capterra.

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Adam
Adam
SR Supply Chain, FP&A analyst in US
Verified LinkedIn User
Telecommunications, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good for small to medium business

5.0 4 years ago

Comments: It was a great overall experience and was simple enough for a smaller business to implement while still having the horsepower.

Pros:

Having worked with a few erps, this is one of the cleanest UIs and has been a great experience with getting data out of it. The datacubes on the backend have been really good as well. Order allocation is clean and simple and has warehousing plugins that work well too.

Cons:

I really wish that price breaks and price levels worked better. It was very difficult to get the accurate pricing inputted to the system.

Blake
Blake
Ecommerce & Consumer Products Manager in US
Verified LinkedIn User
Mining & Metals, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Huge improvements over earlier Sage products

4.0 3 years ago

Comments: We've been able to greatly improve how our manufacturing processes across various locations are reflected in our budgets and accounting practices. It's saved us thousands of hours per year in terms of extracting the data, manipulating it, and putting it back into Sage for final reporting. You can now do that within Sage 100.

Pros:

Our organization moved from Sage 50 to Sage 100 and wow, what a difference! We thought Sage was the issue, but really the business had just outgrown the more base version of the software. Sage 100 can fully handle complex costing and processes present in a modern day manufacturing business. It can collect data at various nodes in the process and roll them up for budgeting and forecasting.

Cons:

We use a lot of agile software platforms on our sales and ecommerce side of the business, and Sage 100's API catalog doesn't really keep up with what's needed to move quickly in 2020.

Renee
Senior Accountant and Head of Office Administration in
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Fortunately this version has been upgraded

3.0 6 years ago

Comments: I work in the manufacturing industry, specifically a foundry in Chicago.
Several factors bias my experience with MAS90/Sage 100. I was introduced to the software with no training or reference guide because the woman before me left suddenly and without any documentation. In a certain perspective that speaks well of this product in that simply by internet research and experimentation, as well as a few call to our highly paid "Sage" support line, I have been able to work with the system adequately.
I would love to upgrade to a new version of this Sage product and imagine that it is very likely a much cleaner and straight forward operating system
For instance, the difference between reversing a check and simply reversing the G/L transaction are two different procedures and a third procedure to void a check that has never been issued is a different procedure entirely from voiding a check that you have placed a stop payment on. In a sense, these five distinctions would be ideal for a precise audit trail if the procedures themselves were not extremely complex and vague to distinguish.
The General Leger reports are clear and are in themselves user friendly in offering the opportunity to easily make accrued and adjusting entries.
I would certainly encourage anyone to investigate the newer versions of Sage in consideration of their industry specific needs.
We have not created a direct interface between our receivables data base "Exact" directly into MAS 90 due to the particular need to maintain specific Alloy/Customer information and our small company simply lacks the time and technical understanding to do so.
Again my situation is severely biased due to my particular circumstances and I believe a newer version of Sage may very likely be an excellent ERP.

Pros:

If I can figure out a highly antiquated version of their product without internal direction and assistance, I suspect the newer versions of Sage can only be fat superior.

Cons:

A complete mire of ambiguity when it comes to the Accounts Payable component in this ancient version by Sage:MAS 90

Anne
Accountant in Burkina Faso
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Practical for commercial enterprises

4.0 2 months ago

Comments: This software is the best ally of commercial companies for accounting management.

Pros:

Manual and automatic bank reconciliation availableBilling capacity and management of outstanding payments and remindersFunctions for analysis of available production costs and costs

Cons:

software a little general, too genericAlittle expensive

Stosh
owner in US
Sporting Goods, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

To many steps to do simple daily process

4.0 3 years ago

Comments: Sage works, support companies and eide bailey sold it to us did not do there due diligence in my opinion selling us the software we needed that would handle what we do. Integration problems and being told to use a certain card processing that did not work without a bridge with fusion costing us more money and have had it out 4 times in the last week.

Pros:

The accounting portion is probably the most complete.

Cons:

To me there is several cons we have found after the purchase. My biggest complaint being the amount of time it takes to do simple process. Example: when we have price changes and adjustments to make, it can not be done from a central place. As a dealer that is retail and wholesale both, we have to change retail in one screen, wholesale on another, and finally cost in a completely different location. When you have 30k items this takes 4 times longer than other systems. My other major complaint is dealing with several different companies to get everything you need to support sage for daily operation. We have experienced finger pointing back and forth from the support companies of whose problem it is and nothing gets corrected for months. As I say we are over 2 years from our sign up and it has been a multitude of issues and we are still not complete. Delays on large orders put into fusion portion are a time killer.

Jim
CFO in US
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sage 100 Review

5.0 3 years ago

Comments: We migrated from QuickBooks Enterprise to Sage 100 in 2015. We have had no regrets on this migration and believe we have much better control of our inventory which drives our financial results.

Pros:

Sage 100 has all of the features that our small business needs. We require inventory management with bills of materials and work orders. Sage does an excellent job handling this.

Cons:

It is not a case of dislike but more of under optimized. The general ledger system is not fully developed for drill down capability. All of the information is in a relational database but accessing inquiring type information is more cumbersome than it needs to be. We have written Crystal reports to accommodate this need.

Shawn
VP in US
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Sage 100 Love Hate Relationship

3.0 3 years ago

Comments: It has been a mixed bag. Having used since Mas 90 4.05. We are "comfortable withe the software and it does the job for us. Currnetly running Sage 100 2019. Upgraded from 2017 because we had to due to payroll module support. For a small business this is very expensive software and I often feel that we could do what we need with less expensive software. For what we pay annually to Sage and what we pay every 2 years to a Support company for basically mandatory upgrades, I am not sure we get our moneys worth. This will probably be the last upgrade we do for a Sage product. Will start looking for an alternative, more modern feeling cloud based solution with plans to rollover in 2022 unless something changes with our current platform.

Pros:

There are a lot of features that help us run our business

Cons:

Many of the features are inconsistent in the implementation. Lack of standardization in reports.

Victoria
IT Manager in US
Automotive, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect ERP Software for medium sized businesses

5.0 3 years ago

Comments: We have been with Sage for almost 7 years and it has saved us much time and money. Our old software was clunky and not customizable. We are able to now do multiple tasks at the same time, even within different companies.

Pros:

Ease of use, ease of customization. Excellent customer support, excellent value for the money. Great for organizations with multiple entities - ability to switch between companies/work in different companies at the same time.

Cons:

After a sales order is completed, you cannot "resurrect" it - you must generate a new number and "copy" the old sales order from history.

Kathryn
Acctg & Benefits Mgr in US
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

waiting for many enhancements Sage 100 Contractor

4.0 3 years ago

Comments: been a struggle and had to create many manual systems outside the software to operate and manage the business

Pros:

covers all the basic functions

Cons:

missing many key functions, has too many restricted areas that need to be more user-friendly, that were not designed by real life users

Chris
VP in US
Facilities Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Long Time User

4.0 3 years ago

Comments: Customer support is usually goo

Pros:

The day to day use of the software works well

Cons:

Every time we update the software or move to a new version, we have glitches and have to call for support. It's also harder now to make custom reports for payroll (since it is a stand alone module)

Kenneth
Vice President in US
Maritime, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Sage 100c 2017 - 2019 review

4.0 3 years ago

Comments: Company replaced Platinum for DOS which had been in place for 20+ years. So moving to Sage 100c and having the ability to drill down into the data is a great feature. Being able to email invoices/purchase orders have improved the productivity of employees (they no longer have to go look for hard copies).

Pros:

First off is the User Define Fields (UDF), if a field is not in the software or you have something unique that needs to be captured, as an end user you can add the field without custom programming or use of a VAR. The next feature would be Visual Integrator (Import/Export utility), this feature is great for either uploading data into Sage or exporting data for analysis. Memo Fields are great! Paperless Office is great along with the ability to email invoices, purchase orders, etc. Sage Intelligence is a love/hate relationship: Very easy to build reports, but the runtime for running reports takes a long time (i.e. most of my reports 1-2 minutes) versus the standard Sage financial reports of 10-15 seconds.

Cons:

The Extended Description for inventory items. For the life of me, not sure why Sage still uses the Extended Description in inventory. This makes it very difficult for data imports or exports. If your company does drop shipments then really understand how it works. On the inventory side you end up with a black hole. Moving invoices from one batch to another is limited utility due to no one can be in the batch, so we end up moving invoices after hours. When running the Period End process for a module locks users out, so this normally has to be done during none business hours. Sage is weak in the inventory physical count area (i.e. cycle counting).

Craig
Owner in US
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

SAGE 100 is a Winner

5.0 2 years ago

Comments: Overall, Sage has helped with running our business and keeping everything straight - I would say my (our) experience with Sage has been a positive one.

Pros:

It is a very robust package of modules - each module is for a specific task - general ledger, AP, AR, Inventory, etc. Once you have your company setup you assign your staff to be responsible for one of the modules and they become the expert in the module. All modules are integrated with the other modules so there is no need to upload and run sync programs - it is all done for you.

Cons:

Sometimes the modules are not as intuitive as other modules - I can only guess different software designers designed different modules and therefore the nuances of writing logical code differ from individual to individual. This makes more a bit of discontinuity across the modules. Somethings a module will crash due to some parameter not having a specific number or letter in the database (don't even know how that would happen!) and you cannot diagnose it yourself - you have to call customer service. It will cost you money if you don't have a CS plan and chew up at least an hour of your time. However, in fairness it does not happen too often.

Trey
HR Manager in US
Construction, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Good program

4.0 4 years ago

Pros:

There seems to be a module for just about everything we need to within out company, which is very nice. It was pretty easy to learn with just a little bit of practice, much of it is self explanatory to new users! I do believe that ease of use is a major pro for Sage 100. I'm pleased with amount of data/reports we can process and print out, the information we need is almost always at our finger tips.

Cons:

With multiple people using this throughout our organization, it'd be nice if two people could be in the same module at once. We're constantly going door to door trying to figure out who's in a certain module and when they'll be out of it. We reference a pay rate change report often, every time we click out of it, it asks if we want to purge all the files. Someone will accidentally click it someday- why would we want to do that? I also find myself getting a number of errors and the program shutting down on me. Often times if I shut my computer down and try again it'll work correctly when I open it back up.

RHONDA
COST ACCOUNTING/NETWORK ADMIN in US
Printing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

I don't have cloud just Sage 100

5.0 3 years ago

Comments: I don't have Sage 100 cloud?

Pros:

The support people were excellent to work with and made our transition in 2012 as easy as a new installation could ever get. I also like that all the areas are similar, so if you know Order Entry you can translate that knowledge to say Purchasing.

Cons:

When i go to create custom reports there are databases with the last three letters WRK. It would be great to have access to those databases; i realize they are a combination of existing databases but they have everything i usually need for a custom report. The bug in the current software update where you can't close the ship-to-address box in the right corner is annoying.

Verified Reviewer
Verified LinkedIn User
Environmental Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Many features, Poor execution

3.0 2 years ago

Comments: Many bells and whistles but too complicated for most users.

Pros:

The production management module helps us keep track of all inventoried products and our built product. It can be easy to use if you know what you are doing. Being able to have different dates used per module is useful when you are able to use them properly.

Cons:

There is a lot of background "stuff" that happens without you knowing. Also, unless you notice a discrepancy, the software will not tell you about it. We have had to rebuild the sort files in order to have the proper inventory show up. The software also gives errors often which requires you to redo the work you completed

brittany
Management/Bookkeeper in US
, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Accounting and Inventory Ability

4.0 5 years ago

Pros:

We went with Sage because we needed an accounting software that would also keep inventory stock. The fact that Sage has build able modules and customization available is pretty much the biggest asset available. I use Accounts Receivable, Payable, Sales Order, Inventory Management, Purchase order, General Ledger and Paperless office. I like that it allows me to more permanently close out accounting days and keeps track of all reports for later use.

Cons:

It is a time consuming software to learn, definitely keep a professional on standby when installing and learning the system. Although I like being able to close out days and orders, it does make it a little harder to fix any mistakes. There are occasional bugs with the system but nothing that hasn't been able to be fixed with a phone call to our Sage installer.

Doris
accounting manager in Canada
Transportation/Trucking/Railroad, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great product overall

4.0 3 years ago

Comments: overall, it works for accounting purpose except for software technical issues from time to time.

Pros:

straightforward, easy to understand and coach any new comers to use the software. I have been using this software for 8 years and I have been able to do annual software upgrade myself. This tells the system upgrade, data migration and conversion is quite simple.

Cons:

Data may disappear, detail and history under account may not agree, all applications are close but still getting error message what posting is in use etc. strange issues like could not conduct account balance recalculate.

Renee
Finance Manager in US
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Proper training required

4.0 3 years ago

Comments: The transfer to Sage 100 was very frustrating. Part of the issue that made it so frustrating was caused by the company hired to help us with the transfer.

Pros:

The ability to quickly change between companies is a plus for me. The inventory valuation is a big upgrade.

Cons:

This software is not intuitive. You have to know exactly what you are looking for in order to find things. We upgraded from Sage 50 to Sage 100 so I was surprised at the learning curve. In truth, the only things that are similar between Sage 50 and Sage 100 was that Sage was in the name of both.

Joy
Controller in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Reliable Accounting Software

4.0 3 years ago

Comments: Remote access is seamless

Pros:

It is reliable and we have used it for over over 25 years.

Cons:

Lack of multilingual options. Lack of flexibility with regard to output Expensive

Victoria
Accounting Manager in US
Media Production, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Good, could be better

4.0 3 years ago

Comments: N/A

Pros:

Themes capability is cool. Should be more available.

Cons:

Job Cost lack of features. A/P not intuitive, e.g. voiding checks.

Brett
IT Director in US
Wholesale, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

10+ Years of Sage in a mid-size manufacturing / distro environment

4.0 2 years ago

Comments: Sage has worked well for us for almost 10 years however as the company grows we find that we are "outgrowing" Sage and it can't keep up with our workload.

Pros:

Sage is old and the core functionality is solid. It "just works" for most smaller companies

Cons:

Sage really isn't intended for large / complicated environments. Once you've gone above 50 simultaneous users and add third party integrations for taxing, credit cards, warehouse management, etc... you'll notice lag in the system regardless of the hardware resources assigned to it.

Nicole
Accounting Manager in Canada
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

LOVE Sage 50!

5.0 3 years ago

Pros:

- User Friendly - Easy To Use - Simple To Understand

Cons:

- N/A ..... I literally love everything!

Joleen
Office Manager in US
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

2020 Review of Sage 100 Cloud

5.0 3 years ago

Comments: Overall we are very pleased with Sage 100 cloud. Our IT consultant finds it easy to help us trouble shooting if needed, and customer service has been very helpful. We have also found it easy to adapt to our company needs. The upgrade to Sage 100cloud was seamless.

Pros:

The product is user friendly, the pull down windows are very helpful for new employees. New employees were easily trained to use the product.

Cons:

It would be a great enhancement if all reports would not close after print/print preview. Our checks are not standard laser printer checks, and it was a little challenging to set up to print correctly. Smart printers would not allow the adjustments. Final fix was to purchase an inexpensive printer.

Sefa
Engineer in US
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

My daily must at work

5.0 4 years ago

Pros:

I have been using Sage Mas90 for more than 9 years. We are a manufacturing company and many of our data are entered or stored in this program. We have our Bill of materials, accounting stuff, customer information in this program and we update or write data in daily basis. I use it mostly for pulling data and using it for building our product. Without it things would be very unorganized and hard to manage.

Cons:

For the purpose i use it as an engineer, i have no problem.

William
Accounting Manager in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Sage Review

4.0 3 years ago

Comments: Overall, Sage has been a good experience. It doesn't work well over a VPN connection, so it is difficult to work from home, but other than that, I haven't had any bad experiences with Sage 100c.

Pros:

The ease of use of this software is what I like most about it. We only use the GL & AP modules and I haven't experienced any issues with those modules.

Cons:

The software really needs a real cloud-based version that does not have to be installed on a server. The name Sage 100cloud is really misleading.