--- description: Learn more about Thryv pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Thryv Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Thryv](/software/156926/thryv) # Thryv Canonical: https://www.capterra.ca/software/156926/thryv Page: 1 / 23\ Next: [Next page](https://www.capterra.ca/software/156926/thryv?page=2) > Thryv is the AI-native growth platform that helps small businesses get found online, attract more customers, and grow with confidence. > > Verdict: Rated **4.2/5** by 536 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Thryv? Growing and established businesses looking to replace disconnected tools with one AI-powered platform to attract customers, streamline operations, and accelerate growth. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 536 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Thryv - **Location**: Dallas, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Thryv offers flexible plans designed to help businesses get found online, attract more customers, and grow with confidence. Thryv is an AI-powered growth platform that brings together business listings, websites, online reviews, social media, customer communications, AI-powered insights, and marketing services in one connected platform. Whether you manage your marketing yourself or partner with our experts, Thryv gives you the flexibility to grow your business your way. Free Trial : Explore Thryv's AI-powered growth platform before you commit. Experience the essential tools to strengthen your online presence, engage customers, and discover how AI-powered insights help drive smarter marketing decisions. Starter : Build a strong online presence with the essential tools to attract customers and manage your business. Starter includes website creation, business listings, online reviews, social media management, customer communications, CRM integrations, and AI-powered insights. Signature : Everything in Starter, plus advanced tools to accelerate growth. Signature adds website, AI-powered Lead Insights, advanced analytics, and expert onboarding to help you uncover new opportunities and optimize marketing performance. As your business grows, Thryv grows with you, making it easy to move from self managed marketing to expert managed services without switching platforms. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Barbados, Canada, Cayman Islands, New Zealand, United States ## Features - 2-Way Messaging - Activity Dashboard - Appointment Management - Automated Responses - Automated Scheduling - Availability Management - Booking Management - Calendar Management - Calendar Sync - Campaign Management Software - Campaign Planning - Campaign Scheduling - Channel Management Software - Client Database - Client Management - Confirmations/Reminders - Contact Database - Email Marketing Software - Email Reminders - Feedback Management - For Insurance Industry - Interaction Tracking - Landing Pages/Web Forms - Lead Management Software - Marketing Automation Software - Mass Texting - Message Personalization - Mobile Access - Mobile Payments - Multi-Account Management - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Channel Social Integration - Negative Feedback Management - Online Booking - Payment Processing Software - Post Scheduling - Quotes/Estimates - Recurring Appointments - Reminders - Rescheduling - Response Management - Review Monitoring - Review Notification - Review Request - Sales Pipeline Management - Scheduled Messaging - Search/Filter - Sentiment Analysis - Tax Calculation ... and 47 more features ## Integrations (60 total) - AWeber - Acuity Scheduling - Better Proposals - BombBomb - CareerPlug - Chatfuel - ClickFunnels - Clover - Constant Contact - Dropbox - Dropbox Sign - Evernote Teams - FullContact - Gmail - GoCanvas ... and 45 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) - [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.ca/directory/30017/lead-management/software) - [Appointment Scheduling Software](https://www.capterra.ca/directory/30757/appointment-scheduling/software) - [Billing and Invoicing Software](https://www.capterra.ca/directory/30015/billing-and-invoicing/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4484 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18807 reviews) 3. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6994 reviews) 4. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 5. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5849 reviews) ## Reviews ### "A useful CRM tool?" — 3.0/5 > **Ricki** | *January 15, 2026* | Marketing & Advertising | Recommendation rating: 3.0/10 > > **Pros**: The ability to have social media integrated for me, and ease of scheduling appointments, social media. > > **Cons**: Too high of pricing. It's not really worth it for me as a small business owner. I didn't like the no free trial, that I needed to book a demo with a person, who was pushy. ----- ### "There are better CRM's out there. This one will leave you stranded." — 1.0/5 > **Andrew** | *October 22, 2024* | Construction | Recommendation rating: 0.0/10 > > **Pros**: It initially seemed really well organized and easy to onboard with. > > **Cons**: Customer support and their accountability (lack thereof). Lots of issues between quickbooks and Thyv syncing. Very little accountability on the side of upper management. > > My experience with Thryv started off great; I was super excited to find a CRM that really seemed to cater towards small business. Things took their turn for the worse when my bookkeeper notified me in early June that there were some major issues with my books due to how Thryv was addressing their 2.9% service fee, and rolling it into the Quickbooks HST Tax line. The gentleman that onboarded me, was my lifeline to Thryv for the majority of my Thryv experience, and upon notifying him of my Book-keeper’s findings, was told to tell me that, “it must be the client’s fault,” and that they would not be paying for any of the bill to correct the problem. I was then told that the problem “had been fixed, and that I could go ahead and re-connect Quickbooks back to the CRM.” Despite my bookkeeper locking the books entirely so that no damage could be done, Thryv circumvented the lock and overwrote all the work that the bookkeeper had just corrected. Thryv finally admitted that it was their fault, and opted to give me 1/3rd of what I had paid to fix the issue they created. It is now the end of October, and with no choice but to accept their offer as "we are at an impasse" as Thryv has called it, their services have been terminated. Communication was poor once my lifeline was let go from the company. I was stuck paying for unusable software while trying to sort out the "impasse" and over all, this is just a poor company to deal with. The only reason they are known is because they are owned by Dex media. ----- ### "Great start as a new client" — 5.0/5 > **Tyrell** | *April 24, 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Everyone that I have encountered in Thryv has been extremely professional, genuine, and knowledgeable. Everyone's time is respected and valued. > > **Cons**: As a new business owner this new partnership is extremely important to me. I am just eager to complete the onboarding and see the results of our partnership. > > My experience so far has been nothing short of exceptional. Everyone delivers on their promises, respectful of time, and work collaboratively at every step. ----- ### "High Praise for Thryv for Small Businesses" — 5.0/5 > **Drake** | *April 23, 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: The Existing and New Client appointment management has helped our office immensely. It allows continues appointment request by our customers and for the whole office to schedule, see what others schedule and interact with our clients through a shared email inbox which also allows document submission. > > **Cons**: Printing calendar feature requires a bit of a trick to print a calendar without the Thryv side bar covering half the page. There is a workaround. > > 100% changed my practice. The client interaction has increased 500% streamlining time needed for existing and potential new customers. ----- ### "Thryv - you can do better" — 3.0/5 > **Tom** | *March 7, 2025* | Photography | Recommendation rating: 4.0/10 > > **Pros**: I liked the fact that there were many functions managed in a single footprint > > **Cons**: Thryv became too costly and quirky, and they outsourced their tech support overseas. > > I initially was quite happy with Thryv as a CRM, but as time went on, using the system became increasingly frustrating due to performing consistently on a desktop (Mac or PC), having to start to pay for extra features, and the overall quality, or lack of quality, I was receiving for my monthly subscription. ----- Page: 1 / 23\ Next: [Next page](https://www.capterra.ca/software/156926/thryv?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/156926/thryv) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data