--- description: Learn more about Thryv pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Thryv Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Thryv](/software/156926/thryv) # Thryv Canonical: https://www.capterra.ca/software/156926/thryv Page: 1 / 22\ Next: [Next page](https://www.capterra.ca/software/156926/thryv?page=2) > AI-powered small business software with CRM, marketing automation, scheduling, payments, and communication tools. > > Verdict: Rated **4.2/5** by 515 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Thryv? Thryv helps small and midsize service businesses manage CRM, marketing, scheduling, payments, and customer communication from one platform. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 515 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Thryv - **Location**: Dallas, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$244.00 - **Pricing model**: Flat Rate - **Pricing Details**: Thryv offers scalable pricing designed for small businesses, with customizable plans based on business size, locations, and selected features. Packages combine CRM, marketing, scheduling, payments, and automation tools into one platform to support business growth and operational efficiency. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Barbados, Canada, Cayman Islands, New Zealand, United States ## Features - 2-Way Messaging - Activity Dashboard - Appointment Management - Automated Responses - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - CRM Software - Calendar Management - Calendar Sync - Campaign Management Software - Campaign Planning - Campaign Scheduling - Channel Management Software - Client Database - Client Management - Confirmations/Reminders - Contact Management Software - Customizable Invoices - Data Enrichment - Email Reminders - Feedback Management - For Insurance Industry - Interaction Tracking - Landing Pages/Web Forms - Marketing Automation Software - Mass Texting - Message Personalization - Mobile Access - Mobile Payments - Multi-Account Management - Multi-Channel Communication - Multi-Channel Data Collection - Negative Feedback Management - Online Booking - Payment Processing Software - Post Scheduling - Quotes/Estimates - Recurring Appointments - Reminders - Rescheduling - Response Management - Review Monitoring - Review Notification - Review Request - Scheduled Messaging - Search/Filter - Sentiment Analysis - Tax Calculation ... and 47 more features ## Integrations (59 total) - AWeber - Acuity Scheduling - Better Proposals - BombBomb - CareerPlug - Chatfuel - ClickFunnels - Clover - Constant Contact - Dropbox Business - Dropbox Sign - Evernote Teams - FullContact - Gmail - GoCanvas ... and 44 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) - [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.ca/directory/30017/lead-management/software) - [Appointment Scheduling Software](https://www.capterra.ca/directory/30757/appointment-scheduling/software) - [Billing and Invoicing Software](https://www.capterra.ca/directory/30015/billing-and-invoicing/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18783 reviews) 2. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4458 reviews) 3. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6974 reviews) 4. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (731 reviews) 5. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5823 reviews) ## Reviews ### "There are better CRM's out there. This one will leave you stranded." — 1.0/5 > **Andrew** | *October 22, 2024* | Construction | Recommendation rating: 0.0/10 > > **Pros**: It initially seemed really well organized and easy to onboard with. > > **Cons**: Customer support and their accountability (lack thereof). Lots of issues between quickbooks and Thyv syncing. Very little accountability on the side of upper management. > > My experience with Thryv started off great; I was super excited to find a CRM that really seemed to cater towards small business. Things took their turn for the worse when my bookkeeper notified me in early June that there were some major issues with my books due to how Thryv was addressing their 2.9% service fee, and rolling it into the Quickbooks HST Tax line. The gentleman that onboarded me, was my lifeline to Thryv for the majority of my Thryv experience, and upon notifying him of my Book-keeper’s findings, was told to tell me that, “it must be the client’s fault,” and that they would not be paying for any of the bill to correct the problem. I was then told that the problem “had been fixed, and that I could go ahead and re-connect Quickbooks back to the CRM.” Despite my bookkeeper locking the books entirely so that no damage could be done, Thryv circumvented the lock and overwrote all the work that the bookkeeper had just corrected. Thryv finally admitted that it was their fault, and opted to give me 1/3rd of what I had paid to fix the issue they created. It is now the end of October, and with no choice but to accept their offer as "we are at an impasse" as Thryv has called it, their services have been terminated. Communication was poor once my lifeline was let go from the company. I was stuck paying for unusable software while trying to sort out the "impasse" and over all, this is just a poor company to deal with. The only reason they are known is because they are owned by Dex media. ----- ### "A useful CRM tool?" — 3.0/5 > **Ricki** | *January 15, 2026* | Marketing & Advertising | Recommendation rating: 3.0/10 > > **Pros**: The ability to have social media integrated for me, and ease of scheduling appointments, social media. > > **Cons**: Too high of pricing. It's not really worth it for me as a small business owner. I didn't like the no free trial, that I needed to book a demo with a person, who was pushy. ----- ### "Making My Job Easier with Thryv" — 5.0/5 > **Deanna** | *April 16, 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: We appreciate customer support and the ease of invoicing. Summer does a great job of managing our appointments, covering the basics and going over new products. The ease of creating our social media content through the portal makes this process so much easier and streamlined. > > **Cons**: I would appreciate if Thryv took more time to preview new products. Like the AI. I found it and started using it without really knowing how best to use it. Again, Summer is GREAT, and sent me a link. Hopefully this will help me better use this new tool. Better communication before changes are made. > > As the Account Manager and Content Creator for our company, I find it very easy to work with and through Thryv to push our message out. To be found on the internet more readily and to push content out through social media is a big win. ----- ### "Wanting more" — 3.0/5 > **Justin** | *June 5, 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: My favorite part of Thryv was the single inbox for all of our channels. I also enjoyed they would auto post social items for us. > > **Cons**: The software did not meet our needs for customer experience. We needed customers to have the ability to pick and choose items from a quote on their own without having to correspond or ask the sales person for help. > > I would describe my overall experience as mediocre. The software works and is reliable, but leave a lot to be desired ----- ### "Thryv Review" — 1.0/5 > **Christopher** | *December 18, 2024* | Construction | Recommendation rating: 0.0/10 > > **Pros**: Thryv has a great sales team\! Honestly the buck stops there unfortunately. My sales guy was wonderful and responsive, but the product and product support team were just flat out not good. Signing up was a huge mistake. > > **Cons**: Thryv is basically just a big bait and switch operation. I was promised the world and ensured satisfaction, but the product just failed on pretty much all levels. The CRM is inferior to competitor's products. The marketing piece is lacking also. The biggest upset was the web presence piece. This was supposed to come with SEO and all kinds of social media management. None of which was as promised it's taken me over a year and considerable amounts of money to get my page ranking back up to where I was before they took over. > > Poor at best. I strongly discourage anyone I talk to about their product from taking the enormously expensive leap. Set my company back years. ----- Page: 1 / 22\ Next: [Next page](https://www.capterra.ca/software/156926/thryv?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/156926/thryv) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data