--- description: Learn more about Thryv pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Thryv Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Thryv](/software/156926/thryv) # Thryv Canonical: https://www.capterra.ca/software/156926/thryv Page: 1 / 23\ Next: [Next page](https://www.capterra.ca/software/156926/thryv?page=2) > AI-powered small business software with CRM, marketing automation, scheduling, payments, and communication tools. > > Verdict: Rated **4.2/5** by 533 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Thryv? Thryv helps small and midsize service businesses manage CRM, marketing, scheduling, payments, and customer communication from one platform. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 533 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Thryv - **Location**: Dallas, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$244.00 - **Pricing model**: Flat Rate - **Pricing Details**: Thryv is an AI-powered marketing and sales platform built specifically for small businesses, helping you market smarter, sell more, and grow faster—all from one centralized solution. Designed to replace disconnected tools, Thryv combines essential business software into one easy-to-use platform. Now including Keap, Thryv delivers powerful CRM software, marketing automation, and sales management tools that help small businesses capture more leads, automate follow-ups, and increase repeat business. With built-in tools for lead management, email and SMS marketing, pipeline tracking, and customer relationship management, Thryv + Keap help teams stay organized and close more deals. From getting found online with digital marketing tools to managing customer relationships and automating sales workflows, Thryv + Keap simplify every stage of the customer journey. The result is a scalable, all-in-one CRM and marketing platform that helps small businesses save time, increase efficiency, and focus on what matters most—running and growing their business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Barbados, Canada, Cayman Islands, New Zealand, United States ## Features - 2-Way Messaging - Activity Dashboard - Appointment Management - Appointment Scheduling Software - Automated Responses - Automated Scheduling - Availability Management - Batch Processing - Billing & Invoicing - Booking Management - Calendar Management - Calendar/Reminder System - Campaign Management Software - Campaign Planning - Campaign Scheduling - Channel Management Software - Client Database - Confirmations/Reminders - Contact Database - Contact Management Software - Content Management System (CMS) Software - Customer Engagement Software - Customer Segmentation - Customizable Invoices - Data Enrichment - Data Import/Export - Document Storage - Drip Campaigns - Email Management Software - Email Marketing Software - Email Reminders - Email Templates - Event Triggered Actions - For Insurance Industry - Interaction Tracking - Job Scheduling - Landing Pages/Web Forms - Lead Distribution - Lead Management Software - Lead Nurturing Software - Lead Segmentation - Mass Texting - Message Personalization - Mobile Access - Multi-Channel Communication - Multi-Channel Data Collection - Review Monitoring - Review Notification - Scheduled Messaging - Search/Filter ... and 47 more features ## Integrations (59 total) - AWeber - Acuity Scheduling - Better Proposals - BombBomb - CareerPlug - Chatfuel - ClickFunnels - Clover - Constant Contact - Dropbox - Dropbox Sign - Evernote Teams - FullContact - Gmail - GoCanvas ... and 44 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) - [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.ca/directory/30017/lead-management/software) - [Appointment Scheduling Software](https://www.capterra.ca/directory/30757/appointment-scheduling/software) - [Billing and Invoicing Software](https://www.capterra.ca/directory/30015/billing-and-invoicing/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4471 reviews) 2. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6983 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18791 reviews) 5. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5834 reviews) ## Reviews ### "There are better CRM's out there. This one will leave you stranded." — 1.0/5 > **Andrew** | *October 22, 2024* | Construction | Recommendation rating: 0.0/10 > > **Pros**: It initially seemed really well organized and easy to onboard with. > > **Cons**: Customer support and their accountability (lack thereof). Lots of issues between quickbooks and Thyv syncing. Very little accountability on the side of upper management. > > My experience with Thryv started off great; I was super excited to find a CRM that really seemed to cater towards small business. Things took their turn for the worse when my bookkeeper notified me in early June that there were some major issues with my books due to how Thryv was addressing their 2.9% service fee, and rolling it into the Quickbooks HST Tax line. The gentleman that onboarded me, was my lifeline to Thryv for the majority of my Thryv experience, and upon notifying him of my Book-keeper’s findings, was told to tell me that, “it must be the client’s fault,” and that they would not be paying for any of the bill to correct the problem. I was then told that the problem “had been fixed, and that I could go ahead and re-connect Quickbooks back to the CRM.” Despite my bookkeeper locking the books entirely so that no damage could be done, Thryv circumvented the lock and overwrote all the work that the bookkeeper had just corrected. Thryv finally admitted that it was their fault, and opted to give me 1/3rd of what I had paid to fix the issue they created. It is now the end of October, and with no choice but to accept their offer as "we are at an impasse" as Thryv has called it, their services have been terminated. Communication was poor once my lifeline was let go from the company. I was stuck paying for unusable software while trying to sort out the "impasse" and over all, this is just a poor company to deal with. The only reason they are known is because they are owned by Dex media. ----- ### "A useful CRM tool?" — 3.0/5 > **Ricki** | *January 15, 2026* | Marketing & Advertising | Recommendation rating: 3.0/10 > > **Pros**: The ability to have social media integrated for me, and ease of scheduling appointments, social media. > > **Cons**: Too high of pricing. It's not really worth it for me as a small business owner. I didn't like the no free trial, that I needed to book a demo with a person, who was pushy. ----- ### "Great Strategic Partner" — 5.0/5 > **Charles** | *April 24, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: There Customer Support and the Sales Team are terrific. We have been working with Thryv for probably going on two years roughly. The value for the money is tremendous and they have a great staff on their team. > > **Cons**: Noting I can think of at the moment. I'm very happy with the product. The goal is to learn the different products they offer. > > Awesome and looking forward with our continue partnership. The team is great to work with. The value customer satisfaction. ----- ### "Thryv is worth having for your business" — 5.0/5 > **Eva** | *June 18, 2026* | Accounting Software | Recommendation rating: 10.0/10 > > **Pros**: The security for Thryv we have no problems with and the value for the money is top notch. If we have a problem with anything we can either have a text conversation or call them up and they will resolve the issue as soon as possible. The invoicing is also good as it sends it to our clients phone so they are aware of it instead of to their email. The appointment management keeps us on track and notifies us each day to our email > > **Cons**: There is nothing that we don't like about Thryv. Everything is up to what we need to stay in contact with our clients. > > The overall experience with Thryv has been very good. Between the customer support and being able to send files to the clients and receive files from the clients and also being able to have text and email conversations it is top notch. ----- ### "Thryv - you can do better" — 3.0/5 > **Tom** | *March 7, 2025* | Photography | Recommendation rating: 4.0/10 > > **Pros**: I liked the fact that there were many functions managed in a single footprint > > **Cons**: Thryv became too costly and quirky, and they outsourced their tech support overseas. > > I initially was quite happy with Thryv as a CRM, but as time went on, using the system became increasingly frustrating due to performing consistently on a desktop (Mac or PC), having to start to pay for extra features, and the overall quality, or lack of quality, I was receiving for my monthly subscription. ----- Page: 1 / 23\ Next: [Next page](https://www.capterra.ca/software/156926/thryv?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/156926/thryv) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data