WorkTango Reviews

Quality Survey Platform with an Exceptional Support Team

Comments: My experience has been, overall, very positive so far. We've only been partnered with WorkTango for a few months, but the team has been absolute rock stars in supporting our strategy during COVID19 and we look forward to seeing the platform continue to evolve and grow.

Pros:

We've been live with WorkTango for just a couple of months. We launched at a weird time- we were planning to go with a full engagement survey in several months, but due to COVID19 we were forced to launch a pulse survey much sooner. That means our strategy was shifting from the very beginning. The customer success team has gone above and beyond to help with this work. The implementation of the software was smooth, and the platform seems flexible enough to support anything we could ask for right now. Really excited to see the newest upgrades to the system!

Cons:

The biggest areas of opportunity are in areas that WorkTango is already solving for with their new updates, and will no longer be an issue by the time we launch. Specifically I am most looking forward to having the ability to combine demographics for reporting, more intuitive hierarchy building and editing, and an even better user experience on the platform.

An great tool/software to keep your organization HR management and Employee recognition up to date.

Comments: Great experience with WorkTango already informed my previous org managers to use this S/W.

Pros:

Great HR management.Awesome employee recognition feature using WorkTango points. This keeps employee motivated to earn some extra $ and help org and peer do better work.Pulse conversation is another way to express yourself and ask question about your progress.Employee referral program and much more.

Cons:

Nothing as such, but to see notifications you have to visit the page there is no option to see it as expand and read, although there is dropdown option available but it only provides an option to mark the notification as read even without reading it.

Decent experience with a good range of features

Pros:

It is nice to have a performance management and a rewards and recognition system all in one platform. The Outlook plugin is nice too.

Cons:

It would be nice to have some additional export functionality and some more flexibility. It is a pretty modern platform but still pretty narrowly focused into their way of doing things.

TLH Tangos!

Comments: Communication, overall, has been better.

Pros:

The voice that I feel is given to our team through WorkTango is what I like most about the platform. This helps be in the "know" too seeing as out locations are all across Texas.

Cons:

The overall buy-in has been slow. I wish our team had the same Culture training as others so they would understand the importance of WorkTango!

Kazoo provides a great platform to recognize employees!

Comments: We've enjoyed using Kazoo thus far!

Pros:

I like how quick and easy it is to send recognition to other employees in order to show that I appreciate them. Another unique thing about Kazoo is that there are "incentives" that you can earn individually by taking a course or practicing self-care.

Cons:

We previously used Bonusly, and they had an integration with giphy so we could share gifs along with our thank you messages. I do not believe Kazoo integrates with giphy.

The best recognition and rewards tool

Pros:

We implemented WorkTango when it was originally YouEarnedIt in 2016. The ease of implementation was impressive. With various name changes, the product has always been easy to use, impactful in creating a culture of recognition, and innovating in new features. The flexibility is one of the best features. It allows us to use and customize the tool as needed.

Cons:

I can't think of any negative things other than the occasional issue with e-gift cards and other products in the WorkTango rewards catalog.

Love using WorkTango

Comments: We were looking for a platform that with more features than our previous which only had surveys. Our employees love recognizing their peers and being able to "give" and earn points. Its great that they can redeem for items that are meaningful to them.

Pros:

WorkTango is fun and easy to use and keeps employees engaged. The implementation was easy with lots of training sessions provided. Our rep, Brandon, is great as well.

Cons:

I would like to see more customizable functionality within the Goal feature. The reporting could use some work.

WorkTango will help build a collaborative and team oriented company.

Comments: Overall, the program has been very beneficial for our company.

Pros:

WorkTango allows employees to easily recognize the activities of others that impact their work day. None of us can do our jobs without the support of others. Often, colleagues jump in to assist with an activity or take on something extra supporting the company's mission. Recognizing a colleague for going out of their way to help is rewarding to all involved.

Cons:

WorkTango was VERY slow to fix bugs with the mobile apps. It took over a year to resolve the issues with the mobile apps. Employees were unable to have the extra option to easily send recognition or process a reward activity.

Great product Great motivation

Comments: I love WorkTango. I think it has been a great tool for our company to keep people motivated and inspired to do good. I love the ease and ability to integrate with Slack.

Pros:

I love the positive spin it puts on the work place. We use WorkTango to help inspire colleagues to continue to do great work. It also is fun to see what people get recognized for, whether it be bringing in a snack or cleaning up the kitchen or even helping each other out on a project.

Cons:

I wish that the rewards were automatic. I know it is fun to have individualized rewards, but I wish I didn't have to buy all the gift cards every time!

Work Tango

Comments: I really like seeing what others are doing well and having others tell me what I am doing well. Knowing that you helped someone enough for them to say something really makes you know that you are doing the right thing.

Pros:

I really like how you can give points to people as a recognition that they have done something great. Those points can then be exchanged for items. I also love that you can "high five" someone to give them extra points when you see someone else recognized them for doing something great.

Cons:

It takes a long time to gather enough points for the really good items. The items are more expensive than you can buy in a store.

Amazing tool to measure the pulse of your organization!

Comments: We've been using WorkTango for the past 6 months and the ROI that we've seen has been astronomical. The tool not only allows us to engage with our employees and gain a deeper understanding of what's working and not but allows us to measure our improvement (or decreased performance) over time. Thanks to WorkTango, we've received actionable data around 1 of our teams and the fact that they all feel underpaid. Another team wasn't getting feedback from their managers. Some of our employees in another country didn't fully understand our vision. The list of examples goes on and on. By using WorkTango, we are not only able to see these issues but are then able to put steps in place to improve and can measure how we're doing. The UI/UX is incredibly easy to use and digest. You can slice the data by department, role, location, and tenure, which is incredibly helpful when trying to understand who and where an issue exists. The customer support is top notch. We have monthly calls to review the results and to discuss the upcoming survey. The WorkTango team is incredibly responsive whenever we reach out to ask a question. The price per employee per month is less than a Starbucks latte and the ROI is a no-brainer. I HIGHLY recommend that you give WorkTango a try. You won't be disappointed!

Pros:

UI/UX and ease of use, very high level of customer service, the ability to segment employees, the ability to measure improvement over time.

Cons:

The WorkTango team is constantly asking for feedback and improving their product. The thing that I CURRENTLY like the least (I say currently b/c I know it's on the roadmap and will be delivered to distant future) is the fact that accessing historical data and charting it is still a bit clunky. However, it's not really a 'con' b/c I know it's getting fixed in short order.

Kazoo

Pros:

Kazoo was very easy to use and you are able to implement a wide range of ideas.

Cons:

There were a few small bugs here and there.

Kazoo Review

Pros:

My company loves this program as it is an easy and great way to send recognition to coworkers for all of the great work they do each day. I like how people can like and comment on other's recognition. We have been trying to get more managers involved which so far has been working! Overall, this is a great program!

Cons:

I would really enjoy being able to customize the appearance more than is possible. Aside from the logo and background image, there isn't much else that is able to be changed. This is not too big of an issue though, just something small that I hope will be improved in the future!

Impact Beyond Our Expectations

Comments: Our employees love it. Managers use it consistently and upper managemet is extremely pleased. An all around win.

Pros:

The introduction of Kazoo to the company was easy and uncomplicated. The interface is very intuitive and easy to use and we've had universal adoption, something we were initially concerned about. We are heavy Slack users and the integration is easy. We also use Kiosk mode and stream it to TV screens set up on our production facilities, linking our entire multistate company together in ways we did not anticipate but are extremely excited about.

Cons:

Reporting is a weakness. But can be overcome. Our implementation manager is plainly overworked and I would have liked more timely follow-up, as well as better accessibility.

Good employee experience platform

Pros:

It's a very good employee experience platform. Kazoo helps to manage quarterly check-ins, goal setting, send recognitions, celebrate success & Anniversaries, keep Employees engaged.

Cons:

As of today haven't experienced any issues.

Incredible insights and analytics at your fingertips

Comments: Rich analytics and dashboards available in an easy-to-use platform, which allowed me to quickly and easily survey and respond to my employees. Speed of response is critical and this tool absolutely allowed me to get better insights than before and respond much more effectively.

Pros:

The tool allows you to survey your employees in an incredibly user-friendly and effective way but, more importantly, the dashboards and analytics that are immediately available behind the scenes allow managers, HR leaders and engagement ambassadors to quickly access the information they need to drive positive change. There is no need to spend hours, days or weeks analyzing survey data because dashboards, heatmaps, and sentiment analysis tools give you everything you need to data mine without being an analytical whiz or rocket scientist. The tool has made it possible for me to survey my employees and VERY QUICKLY and easily respond to their feedback.

Cons:

There is new functionality on the way and the only con would be that we haven't gotten to use it yet. Other than that, the tool is fantastic and I would highly recommend it to any business leader who is looking to drive positive change within their organization.

Awesome

Pros:

Its so easy to use, Its engaging. Me and my coworkers love it

Cons:

There isnt anything i dont like about the software

Wish I knew about it sooner

Comments: Has been a wonderful tool for employee engagement and recognition. I would recommend possibly adding the option of increasing more than just 3 selections for core values

Pros:

Great way for employees to recognize one another, especially from afar. Boosts morale

Cons:

Sometimes difficult to find a user/employee by name in the search field

Work Tango Review

Pros:

It is an easy way for teammates to recognize each other especially since we all work remotely. I also like how there are any many options for the rewards.

Cons:

I overall like Work Tango and do not really have any complaints.

Nice and Easy

Comments: Overall, I enjoy using it.

Pros:

The ease of use and the rewards!! The rewards are new and the prices are comparable to a store.

Cons:

The really good rewards would take the average person about 10 years or more to earn!!

Awesome platform to gather recognitions

Comments: I actually have found this program to be very effective and helpful.

Pros:

The product is super easy to use. It allows the user to keep track of their own own as well as recognizing others.

Cons:

I don't have any negative things to say.

Great

Comments: great

Pros:

i like the points giving system. great to have

Cons:

I can't think of any Cons this time. great job. but add more to the rewards catalog

Really good software/ program/ tool

Pros:

The easy of sending recognition. Also the quality products available to select from for Staff.

Cons:

I do not have any particular part that I least like.

No one's voice is left behind! Work Tango provides us with analytics to measure ,track and action!

Pros:

The Work Tango survey has provided us with insights into the hearts and minds of our people. It has provided us with a clear transparency of where our strengths lie and where we have room for improvement. The tool was incredibly easy to administer, and we were given expert advice on question customization. Work Tango's service level and enthusiasm to support us was incredible and ever so adaptable to meet the current and evolving needs of our company. No one's voice is left behind. Thank You Work Tango!

Easy to use

Pros:

Very easy to use, perfect for recognizing colleagues etc.

Cons:

I wish there were more options in term of gift cards etc.