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About Bob

Bob’s onboarding workflows are flexible so you can include tasks for different stakeholders such as HR, IT, finance, and managers.

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Pros:

Very intuitive, gives the organization one stop shop for all HR related issues (assessments, reviews, surveys, benefits, etc.).

Cons:

Sometimes things are not that logical in how it works, for example, people are able to go into negative holiday balance.

Bob ratings

Average score

Ease of Use
4.6
Customer Service
4.6
Features
4.4
Value for Money
4.5

Likelihood to recommend

8.7/10

Bob has an overall rating of 4.6 out 5 stars based on 149 user reviews on Capterra.

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Filter reviews (149)

Shay
Shay
People Solutions Specialist in US
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Bob to the rescue!

5.0 last year

Comments: Bob has simplified many aspects of our business. I can see and feel the ROI immediately and plan on doing those calculations at the end of Q4 to provide the leaders with percentage and data to showcase the ROI.

Pros:

Bob has been great! We wanted a system that could be customized and unique to our unique workforce and business model. We found that in Bob!Implementation was a breeze. User friendly system allowed our employees the ability to get into the system with SSO, no technical issues & start using the system right away!

Cons:

I would love the opportunity to "nudge" or remind people that have a task outstanding. Similar to when folks have pending documents. I would also add more features to the mobile app function. Currently it serves mostly as a directory but documents should be made available on the mobile app.

Alternatives Considered: ADP Workforce Now, BambooHR, Paychex Flex, Workday HCM, monday.com and Paycor

Reasons for Switching to Bob: We choose Bob over other products because of:Custom features such as tasks, documents, worktables/sections User friendly/Mobile friendly app Unique features such as groups/interests to increase engagement Unique time off and holiday calendars to meet different site requirements

Verified Reviewer
Verified LinkedIn User
Biotechnology, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great for Growing Global Company

5.0 2 years ago

Comments: Our first implementation specialist was amazing. She provided excellent resources and followed up quickly. She was knowledgeable and helpful. Our account manager is also very good and she works with us monthly to help make sure that we're meeting our annual HR goals by reducing administrative workload in the system and allowing us more time to focus on the people of the organization.

Pros:

More than just an HRIS, it's a place for employee engagement. Great personalized homepage to keep people updated. Easy to use and to set up. You can keep a pulse on the culture with ease. They are constantly improving product and takes feedback from clients and they keep you informed. They also work with you to ensure that the product is meeting your needs and help you find ways to better utilize it. It's easy to implement new items and grows with the company well. We were able to globalize our Org chart and better integrate the global teams.

Cons:

Currently, there is no way to have a site admin vs a total admin. This is an issue if you want a HR lead at each site to be able to customize the program without access to their counterpart's private information. Also, employee's do not have the ability to opt in or out for their birthday or work anniversary being shared. There are work arounds but right out of the box, it's either all employees show up or none show up on the homepage.

Alternatives Considered: UKG Ready, Access PeopleHR, TriNet Zenefits, BambooHR and Ciphr

Reasons for Choosing Bob: Needed to globalize our systems and find a system that could serve us as we grow.

Reasons for Switching to Bob: Had the features we needed and big on engagement.

Robert
Key Account Manager in UK
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great for performance reviews and time management

5.0 3 weeks ago New

Pros:

Easy to use platform - book holiday/sick/birthday leave at the click of a button. I like the integration to google calendar. Easy to see when colleagues are scheduled to be off. We also recently started using for performance reviews.

Cons:

Nothing noteworthy to mention here. I like the product

Sara
CHRO in UK
Insurance Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Looks pretty but not an effective HRIS

1.0 3 years ago

Comments: I inherited the system from my predecessor who was non HR. It looks pretty to the end user but on terms of functionality it is limited and feels totally detached from what HR professionals actually need

Pros:

There are very few positives I can draw on

Cons:

The software feels like it has been created in the absence of any HR feedback. Forms dont flow, modules arent effective (talent management for example is completely 2 dimensional and not aligned to any global talent frameworks), org planning is almost impossible.

Pankaj
IT Operates and Support Manager in Sweden
Financial Services Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Backbone HR

4.0 3 months ago

Pros:

In it's absolute definition HiBob is our backbone when it comes to employee management with it's simple yet effective Google integration! I'd definitely recommend it!

Cons:

It's task reminders are not consistent and sometimes it duplicates the tasks when an auto tasks is triggered manually. If a task is triggered manually the auto version should not be triggered.

Alternatives Considered: Zoho People and BambooHR

Reasons for Choosing Bob: Cost, it's lack of support and complex configuration.

Switched From: Blissfully

Reasons for Switching to Bob: Cost compared to it's competitors, it's Support and ease of use.

Marija
People Manager in Sweden
E-Learning, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Affordable, customisable and easy to navigate

5.0 last year

Comments: We are satisfied with hibob as our HRIS solution. We are a remote company so it´s really important that all is in one place and that we can track each other bank holidays, different announcements and just being able to get all relevant data with few clicks.

Pros:

The easiness of setting up and customising the system to the company's needs. Not to forget that the price was less than what we were paying for another software that has not had half of the features like hibob. In the end, the system is pretty straightforward for the users, if you are an admin you can easily get the information you need and all is even accessible from your phone.

Cons:

Some of the features could be more customisable such as an organisation chart, conditioning on reviews but if you do report it to the team they communicate if that customisation is on the roadmap or if they believe they will develop it. It would be great to have webinars on new features and great practises of hibob employees itself.

Anders
HR Generalist in US
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Extremely satisfied with bob as a comprehensive HRIS

5.0 last year

Comments: Our experience has been exemplary, especially compared to past HR systems we've worked with.

Pros:

Bob is extremely user friendly and allows for customization to meet our needs. Customer support is very responsive and helpful in coming up with creative solutions to achieve our goals for the system. They take our feedback and implement changes regularly that constantly improve efficiency and make our lives easier.

Cons:

My only complaint is the relative lack of flexibility to update the look and feel in bob. We have also experienced some issues with moving task due dates.

Alternatives Considered: BambooHR

Reasons for Choosing Bob: We were looking for a comprehensive solution to consolidate multiple softwares.

Switched From: Lattice and Appogee Time

Amanda
People Operations Manager in US
Computer Software, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

A big project to implement but worth it at the end

5.0 10 months ago

Pros:

Having used other HR platforms, Bob definitely seems to have more robust features. Their support team has been very helpful so far, and we've heard a lot of excitement from our team about rolling this out. It's pretty flexible and customizable, and the home page is one of the best I've seen.

Cons:

The implementation is a very big, time consuming, project. As I mentioned there are a lot of features, so that requires a lot of set up. And unfortunately, not every feature is as straightforward as it may seem.

Vilius
Vilius
Head of Organizational Development in Lithuania
Verified LinkedIn User
Information Technology & Services, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Great all-around people management software

5.0 5 years ago

Pros:

bob team is extremely agile and receptive to feedback. New features are pushed frequently and we feel heard when talking to the client service.

Cons:

Most definitely the application's speed. It's sluggish, and the login takes forever.

Alternatives Considered: Zoho People, Namely, BambooHR, Sage HRMS, Workday HCM and Podio

Reasons for Switching to Bob: bob seemed to have the best balance between customizability and provided/fixed frameworks of people management.

Ali
Customer Specialist in Spain
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good application for for small companies.

5.0 last month New

Comments: Overall experience is positive, small companies which have less then 1K employees might find this app very useful,

Pros:

Very simple look, and quite intuative. It is good for small companies for managing employees time punchs and holiday requests.

Cons:

Lacking of regular updates, and feels like a bit empty and basic regarding the functions that other similar apps provide such as Polaris PSA's "Replicon".

Nour
People Ops Lead in Greece
Consumer Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

My Skroutz use

5.0 last year

Comments: Its good

Pros:

Easy, UI/UX friendly, surveys & feedback

Cons:

Sometimes support takes forever to help

Alternatives Considered: Lattice

Reasons for Choosing Bob: more features

Switched From: Cezanne HR

Reasons for Switching to Bob: Total offering

Linnea
People Growth Partner in Sweden
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

The best HRIS on the market

5.0 last year

Pros:

I've used several HRIS in my profession, but so far nothing compares to Hibob. It takes some time to set up and could be complicated as an admin, but it's extremely well designed and easy to use for the end user (employees). And the customer support is very good and responsive.

Cons:

I am missing a couple of features:- Being able to schedule recurring 121:s (and integration with e.g., zoom )- The employee being able to schedule 121:s with their manager.-The ability to manually add tasks (in case of a tailored on/offboarding for one specific role)

Sara
P&C Operations Specialist in Spain
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The Best HRIS of the market

5.0 last year

Comments: We solved the global management of a lot of employees of different countries, as you can define sites and places depending on the country, and apply different time policies, and set different configurations as your convenience. The support team helps you to solve any doubt or question, and gives you all the documents and excels to import all the data you need.

Pros:

I think ALL. Is the best tool to keep your employees database with all the HR needs. It's contain all the needs and functionalities. I did not try the payroll system. But I wish I could develop it sooner than later.

Cons:

Nothing. I think is the best tool available in the market.

Tory
People Operations in Canada
Financial Services Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

An HRIS that does it all and then some!

5.0 3 years ago

Comments: Great all around HRIS. I would and have recommended to others.

Pros:

Bob is intuitive, easy to use and gets ahead with all its features. It's not only an employee data management software, it's a one-stop-shop for all-things-employee lifecycle (performance, surveys, compensation, org charting, reporting, etc.). Employees love to use it because it provides value to them outside of simply storing their data with things like shout-outs, company announcements, clubs, interests, demographics, etc. It's also very beautiful to look at!

Cons:

Hard to pick something to dislike. I will say that sometimes it takes longer to hear back from chat support. I wish they had an implementation team or person to work with you to set the tech up appropriately according to your use case. The implementation is very self-lead, and for someone that is maybe the only person in their department, this can be overwhelming if you can't find the time to dedicate to it. Other than that, I'm very happy with the software and each team member I've had the pleasure of chatting to has been more than helpful and lovely.

Gretchen
HR Manager in US
Computer Software, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great for organizing globally

5.0 2 years ago

Comments: We are still working to find the best way to use Bob for many tasks. However, it has really allowed our HR team to unify on practices and documentation in a way that we couldn't before. Our management team likes the ease of requesting promotions and raises for the team, and everyone enjoys the visually attractive org chart.

Pros:

The interface is easy to use, which leads to high rates of adoption. We also like that it works for our employees in Russia - finding a product that works in Russia was difficult, and it kept us from uniting as a global organization. Finally, I like how customizable and configurable it is. Teams in different companies or even different states have very different needs, and Bob lets our HR team build processes that are conditioned on employee demographics.

Cons:

It's a steep learning curve! You need to have someone on your team prepared to really learn the software inside and out.

Monica
Global People Coordinator in UK
Professional Training & Coaching, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

BOB is perfect

5.0 last year

Pros:

Bob is a fantastic product that includes all the features that we need and is still developing more on a monthly bases

Cons:

Integration with our payroll provider is not available

MEHROSE
General Manager in Pakistan
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Bob the best for professional Employement

5.0 3 years ago

Comments: The team that is behind bob is beyond the next level their feedbacks are life savior sometimes.

Pros:

Bob makes me help to solve queries in seconds and the responding team is amazing they have solutions for almost everything that the HR department can do and solve for you.

Cons:

Bob is expensive at some level because companies cannot use it to the fullest and the packages from bob may affect their budget.

Hannah
Head of People in UK
Used the Software for: 6-12 months
Reviewer Source

Simply the best HRS out there

5.0 7 years ago

Pros:

Brilliantly designed, intuitive, easy to use for employees and People professionals. By far the biggest selling point though is the fact that Hibob is constantly developing new features which are actually based on customer feedback. All of the traditional HRS' i've used (e.g. BambooHR, Workday, Fairsail) are slow to respond to the needs of a changing HR/People function with an expanded remit (e.g. employee experience & wellbeing). Other challenger HRS (e.g. Namely, Charlie) only offer barebones features with a few gimmicks or are developing at the cost of platform stability. Hibob has unlimited ambition to actually fulfil the needs of the HR/People community

Cons:

Occasional bugs due to there being a lot of new features (however these are few and far between and the longest i've ever waited for a fix is 36 hours), need to grow Customer Success team to ensure they can maintain same awesome levels of support.

Emma
Chief Human Resources Officer in US
Leisure, Travel & Tourism, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Only platform that does it all

5.0 last year

Comments: Very good. It’s an extremely helpful platform

Pros:

Bob is the only platform we have found that can handle both our employees and our overseas contractors all on one platform. PTO tracking in particular was a huge challenge to us before we found Bob. It’s been a sanity saver

Cons:

Setup of new Workflows is not super intuitive

Verified Reviewer
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great HRIS & PMS

5.0 last year

Comments: I use Bob daily and it's essential for being able to view our people and resource planning, as well as for day to day people operations and reporting.

Pros:

Very easy to use as an HRIS, really great Dashboards feature and good basic Performance Management System.

Cons:

The Reporting feature could be more intuitive.

Sheila
Global HR Director in Israel
Financial Services Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

OverBobing

4.0 last year

Comments: Very positive

Pros:

I like ti centralize all the info to have an instant picture a virtual place where to meet when important communication or done user friendly

Cons:

Tasks module not so easy to use and some other related future not so intuitive

Laila
HR Coordinator in UK
Information Technology & Services, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

HiBob takes feedback seriously

5.0 last year

Comments: Overall really liking HiBob its smooth and easy to use in a general sense, I've used other platforms such as Maconomy, ADP and BambooHR and HiBob would currently be my top.

Pros:

The product is user friendly, straightforward and easy to use.The functions such as time off policies, onboarding modules, e-sign and forms functions are great and practical. Support is amazing and they respond so quickly to my queriesIs able to integrate with some external systems such as Learnerbly

Cons:

Scheduling performance cycles within task lists or setting up emails within task lists aren't easy to do and can be confusing Reporting - effective dates not captured within a pre selected date rangeReporting - navigation challenges some reports are held in analytics some in dashboard some under time off can be confusing would be good to have them all in one place even if they are duplicated elsewhere

Przemysław
Lead IT Administrator in Poland
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Best HR tool

5.0 6 months ago

Pros:

Nice design, ease of use, different features like onboarding, tasks, benefits, goals management.

Cons:

It crashed a few times during last year, price is high.

Rachel
People Operations Coordinator in UK
Financial Services Software, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Good for SMBs

5.0 last year

Comments: Generally I really like using Bob - user-friendly as an administrator, and the support team is responsive and helpful

Pros:

Easy to use and integrates well with other software

Cons:

A lot of manual work is required if we need to make updates to the whole company - definitely wouldn't recommend to large companies (500+)

Verified Reviewer
Verified LinkedIn User
Renewables & Environment, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Hibob, making employee life easy and better

5.0 11 months ago

Comments: Using bob has made employee management easier

Pros:

Performance management and offboarding features

Cons:

I wish bob could also serve as a clock-in device. Overall, it is a great software