Deltek Costpoint Reviews

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About Deltek Costpoint

Flexible job cost accounting and construction management software that puts contractors in control of job success and profitability.

Learn more about Deltek Costpoint

Pros:

Customer support and responsiveness, ease of use.

Cons:

It take a lot of time to correct certain errors that you may make.

Deltek Costpoint ratings

Average score

Ease of Use
3.7
Customer Service
4.0
Features
3.9
Value for Money
3.7

Likelihood to recommend

7.4/10

Deltek Costpoint has an overall rating of 4.0 out 5 stars based on 204 user reviews on Capterra.

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Filter reviews (204)

Verified Reviewer
Verified LinkedIn User
Military, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Easy-to-use program for tracking hours worked.

5.0 last year

Comments: I used this program daily to track my hours worked for each pay period. It was pretty easy to use and did not take much time out of my day.

Pros:

This program was very simple to use to track your hours worked. It was efficient, easy, and did not take much time to learn or to use it daily.

Cons:

I cannot think of anything specific that I disliked about this program.

Jamie
Director of Business Systems in US
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Cumbersome

4.0 6 months ago

Comments: Overall, I wish the system retained it's functionality with an easier to use interface. The reporting in the Costpoint system should be more customizable without having to be a report writer and be forced to use the business intelligence module to build reports from the ground up.

Pros:

The system can do almost anything you want it to in terms of setup. There are more options and specifications than any one company could ever need or want.

Cons:

Because the system is so customizable from an admin side, it becomes very cumbersome. A single update needs to be made in multiple screens in order for it to show up everywhere and be accessible to everyone. The User Interface is complicated for everyday users and troubleshooting issues is difficult and time consuming because of all the areas where there could be an issue.

james
purchaser in US
Aviation & Aerospace, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

COSTPOINT IS LAZY AND STUPID

1.0 4 years ago

Comments: There is not a day that goes by that I am not pissed off at this software. It's 10:00 A.M and I have stopped working to come here and post about how awful cospoint is. Example: While creating a Purchase order costpoint tells me there are 10 PR's total for the PO. I continue to the PO and start pluggin in the information and realize there are only 9. What hapenened? Did I do something wrong? So I go back to create the PO and run it again and it says that 1 is processed. No problem right? sure, but this kind of thing happens all the time. Why would software only do part of a task? why does it get lazy and decide it doesn't want to do it. This happens all the time and it isn't always so simple. This can cause huge problems on a larger PO. Another example I am going through right now is when costpoint is assigning PO's it will do it with multiple people so someone cannot use it. They won't know until later when they open the PO that it was assigned to someone else and have to back out everything they did and start over. I have to back out 30 PR's right now but wanted to say how absolutely awful this software is. If you are working you need to save after each thing you do or every couple things. yyou can't just work through something and hit save at the end because you will confuse cospoint and it will generate an error. then you have to refresh the screen thus losing all data input and start over again. you have to realize that cospoint is lazy and stupid and you have to work with it slowly to avoid doing things twice. This is the worst software I have worked with for inventory and everyone I work with will agree across all departments. It is like an ongoing joke. I left working for my current employer and then returned a few years later and when I returned I realized I had forgotten what a piece of crap costpoint was and should have held out for more pay due to having to deal with it again. It will put you in a situation where you will look like you made a mistake countless times. It will create more work for you over and over again.

Pros:

There really isn't much that I like about costpoint except that it is an online database that can be accessed from the internet instead of being hosted on a server at the company. however this also limits it as well so I remain neutral on anything positive. Over several years of working with it my hatred of the software has grown to the point of me not seeing any thing really that good about it. It completes tasks sometimes.... which is unacceptable. it should complete them all the time.

Cons:

You cannot work fast and have to save often because the program will get confused if you do too much at one time. It creates extra workload due to the time it takes to undo the problems that it created. program seems to be lazy and does tasks intermittently. When you click the save button it is like a gamble as to whether or not it will carry out the task. it will assign key tracking numbers to multiple people at the same time without the users knowing and they will have to back out all their data.

Victor
Program Officer in Papua New Guinea
Program Development, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Awesome ERP Software for medium to large scale business/organization

5.0 3 months ago

Comments: Using the robust ERP software Deltek Costpoint, organizations can operate and manage their finances more effectively.

Pros:

With the help of an ERP solution, the company may simplify a challenging process. Businesses may automate their departments, project budgeting, and forecasting with the aid of useful tools to boost their profitability. A single, comprehensive solution is provided by Costpoint. As a result, businesses can have an easy HR procedure from enrollment through recruitment. Because of its strong web service design, integration is simple. Thus, any production setups may easily deploy and use the Deltek software.

Cons:

You will encounter more annoying messages while using the software.

Juliana
Director of Finance in US
Aviation & Aerospace, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Costpoint

4.0 3 years ago

Comments: This was a lot more time consuming to implement. Other softwares we surveyed before going with CP had a tool that would export our data from quick books into their system. Not sure why CP doesn’t have this feature.

Pros:

The reporting feature. We really liked the cognos relationship, and the ability to export directly to excel as well as upload from excel.

Cons:

The revenue to income statement. I have never worked with an accounting system where once I created and posted an invoice, the total revenue for that product on the income statement is different then what was billed. I do not understand why I have to tell my system to recognize or “pick up” my revenue. It’s redundant and causes a lot of headaches.

Tina
Tina
Manufacturing Engineer in US
Verified LinkedIn User
Defense & Space, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Easy-to-use but doesn't work for every situation

4.0 4 years ago

Pros:

I use costpoint daily at my job and the software is very easy to navigate. I have no issues searching for BOMs (Bill of Materials) and costpoint interacts relatively seamlessly with the systems that we use for engineering drawings and shop floor instructions.

Cons:

A lot of the materials in the BOMs seem to be controlled by effectivity dates. This may work well for companies that have interchangeable parts with planned obsolescence dates, but the industry I work in has variable production schedules where it'd be preferable to control materials by engineering drawing effectivity.

Jim
Manager in US
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Comments on Costoint

4.0 6 months ago

Pros:

I find Costpoint to be the most effective and comprehensive Government Cost Accounting system available. Contains many related back office functions that are integrated within the system. It is an government approved system.

Cons:

User interface needs improvement for non finance and accounting users. It should be easier to use for basic functions such as daily timesheets, expense reports, and approvals of these two items.

Philip
Philip
Travel Reporting & System Administrator in US
Verified LinkedIn User
Defense & Space, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Deltek Costpoint

4.0 6 months ago

Comments: It gets the job done for my role within the company. It is good for timekeeping tracking as well to split across projects.

Pros:

It can be used with third party systems to manage expenses and payments.

Cons:

It does not produce the best reporting of amounts when there are negative entries.

Stuart
Stuart
IT Solutions Architect in Kuwait
Verified LinkedIn User
Government Administration, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Costpoint Hard to use

4.0 6 months ago

Pros:

The best thing of CostPoint was that it was good to generate reports really quickly

Cons:

A lot of features could easily be improved on the UI/UX side of the house. There is a massive learning curve and the system just is clunky and very hard to use.

Verified Reviewer
Verified LinkedIn User
, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Use daily reports work well

5.0 5 years ago

Comments: Just in time reporting

Pros:

It combines accounting and contracts. Easy to use and run reports and pull data from system. Love the real-time reporting

Cons:

The contracts model needs more attention. It could be more robust. It is really not functional out of the box

Will
Director in US
Management Consulting, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Wow!

1.0 5 years ago

Pros:

I'm still looking. Give me more time, I'm sure it's there somewhere. My accounting department sold this to the company as an upgrade.

Cons:

Ok. My firm used to use the time & expense for timekeeping and concur for expenses; great user experience there. Then we switched to costpoint 60 days ago. It reminds me of a slapped together MS Access database. The interface is awful, just awful. Why didn't Deltek just keep the time/expense user interface? Deltek Time/Expesne had mobile options, I've yet to find that for costpoint (..come back, your going the wrong way!!). As a manager, approving sheets is no picnic either and heaven for bit I want to look at an employee across 2 pay periods (deltek expense you clicked an arrow, costpoint you double or triple your clicks for the same task). And then there's the Expense module in costpoint, oh my. I have no idea what I'm looking at sometimes. You have to download the attachments to view them instead of opening inline for quick reference (clunky). There doesn't seem to be any sort of natural workflow for the expense reports. There's a bunch of links and buttons that I don't need. And why not just have an approval button for managers? All I've ever found is a "perform selected task" button. Not intuitive at all from a company that aims at setting the pace. Or.... maybe my firm botched the rollout?

Harlan
Network Administrator in US
Used the Software for: 2+ years
Reviewer Source

7.1.1 Admin disappointed with the constant updates but the end-users like it

4.0 6 years ago

Pros:

Our end-users generally have zero complaints with the software. We use it for everything from purchasing and receiving to HR functions.

Cons:

I'm not a fan of the new update model they have rolled out with 7.1.1. It seems there are constant updates and, unlike previous versions where you only installed the updates you needed to fix a particular issue, they now expect ALL updates to be installed. I realize they are trying to get away from the need for major revision upgrades by doing this but the load on the IT department is WAY more than it used to be for day-to-day operations.

William
CFO in US
Security & Investigations, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Costpoint - A+ for DCAA compliance, a D for all else

3.0 6 years ago

Comments: Costpoint sets the standard for project accounting and indirect rate application and reporting. But Costpoint has none of the features that users love in other ERP systems, like drill down reports, modifiable reports, paperless processing, budget setup, easy bank reconciliations, etc. Users of Quickbooks, Dynamics and others will miss these features.

Pros:

Project and indirect rate applicaton accounting & reporting

Cons:

Much more expensive than comparable solutions. Extremely high lifecycle expense. You will buy this software every year with maintenance. And growing is expensive with employee based fees.

Breanna
HRBP in US
Government Relations, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Costpoint

3.0 last year

Comments: Overall, it's not bad if you have proper training. But bringing someone new in to use it, is a difficult task and requires a sit down training. I wish it was more user friendly.

Pros:

It gets the job done and ensures we are in compliance

Cons:

It is not intuitive, so you need all the training you can get to know what simple buttons you need to do, to put out results you want.

Aleksey
UX Lead in Canada
Computer Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Using Deltek is by far the Worst Part of my Day

1.0 5 years ago

Comments: If you miss the 90's, Costpoint is the product for you. Inspired by timeless Windows Vista design this is a "glossy buttons and drop-shadows" galore.
Escape your mundane day-to-day activity, and embark on an adventure trying to log your hours.

Pros:

It's nice to talk to someone out of my department once in a while. Since the product is not usable, I get a lot of help from our accounting.

Cons:

I can't think of a product more "Frankenstein" than this ... it's a collection of fragmented features. Terrible usability, poor design and implementation including: 1. Tracking hours is overly complex 2. Help is lacking or outdated 3. Interface/workflow design is terrible (full of meaningless popups, lacks instructions, poor labels) 4. Update Password workflow is unnecessarily complex

David
IT Director in
Philanthropy, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Work Smarter not Harder

5.0 6 years ago

Pros:

The Costpoint enterprise suite allows a complete set of tools that can influence critical business decisions in a vertical business. What sets this software apart from others, is the tools available to customize the software using Extensibility.

Cons:

Limitations on customization unless you have in-house experience or willing to pay for consulting which is a consideration.

Laura
Business and Finanace Manager in US
Research, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

User since 1999

4.0 6 years ago

Comments: From the initial setup till now a strong asset in the Project Setup and Billing Modules. I look forward to the continued enhancement in CostPoint and improvements that allow us to meet the DOD requirements.

Pros:

Allows us to meet government requirements both in CLIN, ACRN and contract limitations.

Cons:

Does not maintain Zero Invoices that are required by DCMA, The retroactive rate adjustments still need improvements to work in the system.

Lisa
Director of Contracts in US
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

An Accurate Way to Track Time

5.0 4 years ago

Comments: Easy capture of time to various charge codes and projects.
Easy to navigate between indirect and direct charges.

Pros:

Deltek is pretty intuitive and is a good way to capture your time at work. I like the breakdown of multiple charge codes and projects and the easy search features.

Cons:

Sometimes I have a hard time signing into the software remotely.

Jim
Director, Federal Reporting and Analytics in
, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Good product, good customer experience

4.0 5 years ago

Pros:

Good product that continues to evolve. The customer experience is excellent and their annual conference is a great opportunity to learn more about how to better use the product.

Cons:

Some things, like expense reporting are lacking. They are making progress, but this is one area that needs improvement.

Omar
Production Planner in US
Military, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Omar CP review

5.0 3 years ago

Comments: It’s an easy to use software that has real-time inventory management that I find useful in everyday tasks.

Pros:

The ease of running MRP once everything is set up.

Cons:

User interface seems outdated. Friendlier screens can be used where you can finally use dual monitor support.

Melissa
Administrator in US
Environmental Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Convenient All-in-One Tool

5.0 2 years ago

Pros:

I like that I can switch between daily tasks easily in Costpoint; I an enter payroll and set-up a project all in one place.

Cons:

Sometimes the system freezes and causes unsaved work.

Thomas
Manger, Systems Engineering in
Aviation & Aerospace, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

too many steps

1.0 6 years ago

Comments: If I had anything to say I would demand a refund until it became usable for what it is intended for.

Cons:

selecting print to pdf or printer only gives the date user interface is overly complex and the shortcut buttons are deceptive repeated login faults even with valid information entered

Heather
Senior Accountant in
, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Good product that meets our needs

4.0 5 years ago

Pros:

Deltek is always making sure they are improving the software. Lots of add-ons fit about any need or want the customer may have.

Cons:

Pricing structure is not great for our small business. Add-ons are great, but come with additional cost (of course)

Anne
Accountant III in US
Insurance Software, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Big fan of Time & Expense

5.0 6 years ago

Comments: We moved from an Excel, paper-based expense reporting system to Deltek and it has drastically reduced the number of errors we see (and the number of expense reports we send back to employees for revisions). We are spending less time processing expense reports and employees are getting paid faster. Like any new software, there's been a learning curve with our users but overall, most people prefer this system over our old method of reporting.

Pros:

Hard edits prevent people from making many of the mistakes we saw with our paper-based system, the approvals are automated and done electronically

Cons:

You can't have more than one window open at a time (unlike CostPoint).

Cathy
Senior Business Analyst IT in US
Aviation & Aerospace, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Long time customer

4.0 3 years ago

Pros:

Customer support and responsiveness, ease of use

Cons:

Nothing comes to mind. I have been using Costpoint and T&E for 20 years. Improvements have been made during this time. It is a good product.