Tithe.ly Reviews

Online Giving

Comments: I really enjoy the software and would recommend it for other churchs!

Pros:

The fact that it is clean and easy to use. The integration with QuickBooks was a massive plus.

Cons:

Some of the integration issues need to be resolved. It does record exactly how I would. But it works. A kiosk version with tap and swipes would be awesome.

One stop shop

Comments: Like most software companies, it's easy to reach sales, but a little harder to reach tech support. Thankfully, we don't need tech support much because it's pretty intuitive and they have an extensive knowledge base.

Pros:

We started with Elvanto around 7 years ago before it merged with Tithly. You'll notice I refer mostly to Elvanto in this review because that is the most important part of the system for us. We had so many people who refused to use technology, but despite personal feelings, the system quickly became indispensible for communications and church management. The last few years brought many changes to our world, and we were able to maintain at least basic communication because of Elvanto. Over the last 2 years we have been transitioning to a forward-thinking environment where many people are empowered to lead, teach, or do whatever it is they do best. To keep it all together, we needed a central hub to share information. Elvanto is that hub for us. The addition of the full Tithely suite last year let us engage our community at a whole new level as well with the website and app. We haven't started using the full functionality of the entire platform, but we are glad to have software that will allow us to grow without artificial limits.We also loved being able to get our non-profit started using Elvanto. Without this powerhouse of a database, we could not have managed the clients who come to the food pantry, the community members who come for classes, and the entire church family. We also use Elvanto in conjunction with our daycare software for certain reporting and communication features that are not available in the daycare software.

Cons:

After the tithely/elvanto merge, I was concerned the functionality in Elvanto would be lost. I am pleased to announce this was not the case. However, the tithely side still needs a little work when it comes to giving anyone outside of a full admin access to the various areas. I am also looking forward to better stats in the communications area so we can see who is engaging (opening, clicking) and who isn't. I would also like to see the newsletter function from the website integrate into the communications area.

Great set of tools for the church, but TONS of core functionality missing

Comments: I like the Tithely vision: a whole suite of products under one roof. But given that they've bought different products and merged them rather than developing from scratch, there's little continuity between the products. They don't fix bugs and dont demonstrate a culture that even cares about the bugs. I feel as though those doing the development planning have NEVER worked in a church before, because of the amount of core functionality missing. That said, this company has the potential to be the leader in church tech products if they'd just change their culture, quit launching half-baked products, and fix what's wrong with current products. They love God and want to serve the church. Hopefully they can fix what ails them so they can serve even more churches!

Pros:

Tithely has built an amazing suite of tools for the church, at an amazing price: $99/ month. Really can't beat the price, when you consider that this provides Church Management, Text Messaging, Website, Giving, Media, and a Mobile App

Cons:

There are TONS of missing features and functionality, and this isn't disclosed or known until after you've made the conversion and are in too deep to switch again. For example, in ChMS, -The framework is outdated - 20 years old or more. -Automated reports really aren't reports, just an email reminder to run a report -Due to bugs, Giving transactions dont auto-populate in ChMS -No conditional rules for forms -No report data in emails -Still get notifications of reports have no data, which is a waste of time, since you have to log in to see the report before you know there's no data -Members can't see their year to data giving total in Member area -no calculations of report fields -Almost NO integrations with other platforms -No form data sent to admins when forms are completed -Almost NO customization of the GUI -social media integration has been broken since we came on board, but no sense of urgency to fix For the mobile app -cant check in on the app -mobile app requires use of Tithely Giving, which isnt disclosed until after you build your app -no geolocations -can't configure home tiles For Giving: -Current integration with ChMS is buggy -No notification when someone gives -Fees cant be a designated fund Also -New products launched barebones, like Messaging (no groups or keywords) -Media can't be edited -No enhancements to Websites in almost a year -Will not allow concerns to be posted to Tithely FB group; blocked everytime -Bugs galore with no sense of urgency to fix

Great app for many uses

Pros:

We can schedule events using Tithe.ly events and have guests register at no additional cost. Tithe.ly media is a great resource for finding content to use in social media graphics, etc.

Cons:

The giving flow for members is not the best. It can be very confusing to try and give, especially with Apple Pay or other digital wallets.

Great Online Giving Tool for Churches

Comments: Customer Service was great to work with. On the problems that I have had setting this up they have been very responsive. I did do the online zoom sessions that you pay for. Very helpful. Tithe.ly is far better than the last system we used. And the price of $99 per month for the all inclusive package is a great value. It's not a perfect system but for the price it is great for our budget as a small church.

Pros:

Online giving is easy to set up. I love the app and website features included with the all inclusive package.

Cons:

Elvanto and Tithe.ly don't integrate with one another smoothly. Also, I can't use my messaging package that is in tithe.ly with my names that are in Elvanto.

Tithe.ly is Awesome

Comments: I love Tithe.ly and my church is very excited to use it. It has already made it easier to communicate and assign people to groups for organizing. It is a great resource for any church no matter the size. Giving has increased and we are seeing more participation in our events.

Pros:

Tithe.ly is super easy to use and start from the ground up. Have little to no experience with starting a website and picked up with Tithe.ly with no troubles. On top of that, it has just about everything you need to starting a media presence for a great price.

Cons:

Transferring the information from our old website was a little time consuming and the live stream is not recurring yet.

Budget ChMS/all in one

Comments: Customer service is always fantastic to deal will which helps when I have questions on how to do things

Pros:

Tithely is working hard to be the one stop shop. They have many options at competitive pricing. I can't think of a more cost friendly product

Cons:

They need to integrate their systems better. They have 2.5 ChMS that don't talk to each other fully. It's a bit of a headache to deal with the switching of 1.0 to 2.0 as it should have been a full 2.0 rollout. However, the cost and offerings are hard to beat

Easy to implement online giving

Comments: We began looking at the possibility of online giving in 2019 and after reviewing all the major online giving platforms we decided to implement Tithe.ly in February of 2020 and we have been very please in the increase of giving and the greater consistency in giving we have seen as a result of using Tithe.ly

Pros:

Tithe.ly has been easy to integrate with our existing website. Even our less technologically savvy members have found it easy to use. It has helped increase our giving over the past year.

Cons:

Customizing was a bit difficult to figure out initially especially resizing our logo and getting the colors to match our branding.

Great for a Small-Medium Church

Comments: The on-boarding team was friendly and the website is pretty intuitive. There are parts of the site however which link back into v1/old pages which don't work quite as well. Once the site is fully replaced with the updated experience I expect things will get better.

Pros:

Overall Onboarding was easy. I was able to create a church account quickly and easily registering for direct deposit into my Church's account. Web/Mobile giving is free.

Cons:

I was under the impression we'd get basic text giving included in the free tier of the software. Turns out you need the Messaging add-on, currently $19/Mo. I couldn't fully use the service until I had a "Church Verification Call" with the Tythe.ly team. This was all fine except it took 2 weeks to get a scheduled call.

Church and Non Profit Donation Software

Comments: Customer service has been attentive but overall there are a few things that still seem NEW that need addressing, which would make my review 5 stars

Pros:

Easy to implement and functions mostly as you would expect.

Cons:

Switching between modes to view different "campus" giving and reporting does not seem intuitive

Great Church Management Software

Comments: Even with the cons listed above, Tithely has been a great experience for us! I wish the website management was more intuitive, but it is so great to be able to manage it all in one place. And it saves us money by managing our website through Tithely. Also, their customer service is amazing! When you are cared for, the annoyances and downsides don't feel so bad because you know that someone is working on it and cares about your experience.

Pros:

More intuitive than other management software I have used, customer service is amazing, so great to be able to manage our website and app in one spot, great visuals for tracking giving

Cons:

There are some features that just aren't updated well enough yet, like transitioning to Elvanto (a more full feature church management software included in Tithely) and back to Tithely. I haven't found a way that our members can reply directly to email messages sent from Tithely. The website management is nice to have, but it is slightly less intuitive than sites like Squarespace.

Tithe.LY for our Church has been a useful and effective tool

Comments: We want to use the tool to increase regular giving which it has helped. We are happy with the church management to and want to continue to use it more effectively with more training.

Pros:

Using Tithe.LY for online giving has been very effective in increased giving and reaching people outside our church who wan to support some of our programs like our Food Panty. It is automated and works great to get us the funds. The church management system has helped us safely store all our member information. We haven't fully used all the program can do for us yet.

Cons:

The reports are customizable but not always easy to get it to come out how you would like it. Also the training needs some improvement.

Tithe.ly product and performance review

Pros:

Creating an account, inputting batch giving for non-tithe.ly users, and using the membership components is very easy! The customer service/help desk promptly responds (or as quickly as they can), and sends a transmission of the conversation to your email account.

Cons:

Not being able to integrate member data from Tithe.ly to Elvanto, has slowed down my ability to create communities. I look forward to when it is fixed. Having to log into every component (elvanto, Chms) was frustrating. HOWEVER, they have diligently worked to solve this problem. I have to purchase separate accounting software.

Tithe.ly has made it easier for our church to focus on our people and their spiritual well being

Comments: Overall this product is great for the money. It fits within any church budget.

Pros:

I love the giving features and how they are always improving their products. I am so thankful that the website features are modern and grabs the attention of everyone that gets on our website.

Cons:

It would help if they would have video tutorials with the many questions that arise when it comes to make your job easier. If you have a question you have to wait for a response by email and sometimes they are not very clear on the help you need.

This software gives you tons of great features with very competitive fees! Highly recommend!

Comments: We are a small non-profit, and the features mentioned above with the competitive pricing makes this product absolutely essential. If you are shopping for a sharp, easy to use, customizable giving platform, with great rates and useful features, look no more. THIS is a quality product for a great price and I have yet to be disappointed!

Pros:

The fees are competitive. When compared to other companies, their prices are equal or lower. The company only charges a fee on actual donations (they DON'T charge a separate monthly fee regardless of donation amounts). They give donors an option to click a box where they will cover the fees for the donation. They also allow donors to set up recurring giving, which is an important option for us. Tithe.ly also tracks all the electronic giving from donors, and compiles it at the end of the year in order to generate tax-statements for non-profits. It is EASY and quick. An additional feature is that you can customize your tax letter, including your logo, and any write-up you want to add to your tax letters. To generate the forms, you input the dates for the prior year, and the forms are generated. You can email them instantly, and have the option to print and mail any letters you choose. This feature ALONE makes this software worth having! The other AMAZING feature is that you can manually input any non-electronic donations into the software. This is a feature many other companies will charge you extra to use. For no additional cost, you can manually input other donations and keep track of ALL your giving in one software program. These manual entries will populate to the same tax form as the electronic giving. This feature makes this an outstanding product. I have also had questions about the software and features. I receive quick replies to my inquiry emails.

Cons:

At this point I have not discovered a feature I don't like. I came to tithe.ly after using 2 other giving platform softwares, and this is, hands down, the best I have used. Probably the only drawback is just learning your way around when getting started. There is a fairly extensive options list when you log in, and can be a bit confusing at first. Don't be afraid to select options and see where they lead you. If you feel it is confusing or overwhelming, send an inquiry email or ask your question through the help menu. I had a few questions when getting started. I had quick follow up by emails/chat and even had a customer service agent call me to follow up on my questions/concerns. The agent was polite, professional and very knowledgeable and I have been MORE THAN SATISFIED with this software!

Overall very happy

Comments: We use Tithe.ly plus Elvanto. It's much more affordable and also MUCH more user friendly. All of my staff were able to learn it quickly and are actually utilizing the software on a regular basis. We use the reporting, emailing, and people data functions the most. We use it to organize our weekly volunteers. We also use it as a donor database to track donor giving. We have used it for 1.5 years and have so many more features we plan to put to use in 2023.

Pros:

We use Elvanto a LOT, which is owned and integrated by Tithe.ly, much more than we actually use the Tithe.ly software. As Tithe.ly continues to build out it features, we use more and more of it. However, we are extremely happy with Elvanto and the integration between it and Tithe.ly.

Cons:

No software can meet 100% of your needs because everyone's needs are so unique. However, Tithe.ly meets more of our needs and also has fabulous customer service that helps whenever needed. We don't plan to switch anytime in the near or distant future.

Great value for the cost, large breadth of tools, great service

Comments: Business problems solved: Ease of use for donors in Tithely Giving. CMS capability used, including tracking activities, worship service planning, financial management, critical files management

Pros:

Within one family of software much of what a church needs is available. Also critical is their mission-oriented customer support.

Cons:

There are some growing pains and a bit of over-promise not quite yet delivery on their next-gen CMS. We began with Tithely Giving - best-in-class and then Elvanto, a CMS that they bought and integrated. It's a good CMS and they have been working on improving the backbone to allow seamless sync'ing of the various products, but Elvanto is feeling dated now and lacking some love. For example, Tithely Messaging is good but not available directly from Elvanto, and Elvanto features not available yet to Messaging.

Not worth the savings

Pros:

Their online giving is simple and provided our members an easy way to give online.

Cons:

The software was frequently not working the way it should. Once they updated to Tithe.ly 2.0, I was unable to print or export PDFs of our monthly giving statements. This forced me to take screenshots of the webpage and then crop the image down, which is very annoying. On top of this, there were several other bugs that we had to work through. Tithe.ly is a very ambitious company that has taken on many new functions and acquired several other smaller companies. The result is what seems like a lot of usability and functionality but is actually dysfunctional, dated, and mismatched UX and UI.

Tons of help

Comments: Customer service has been fantastic.As a small church with no IT and very little budget, and as a tech hobbyist, I've been able to centrally locate and backup administrative information that has otherwise existed in various places and formats and streamline access to that information. We run on volunteers, so this has made it much easier for me to put information in the hands of our volunteer leaders who need it.

Pros:

There are many different modules that Tithe.ly offers, from membership database to service reporting to worship scheduling and preparation to membership communication to mobile apps and websites to social media, and, oh, did i mention financial giving tracking and reporting? It does them all well. Tithe.ly is available modular or as a big, single product. I appreciated how easy it was to import data from various sources.

Cons:

There's so much you can do it's almost overwhelming. That's a blessing and sometimes a curse. It all scales so well for churches of different sizes, but that also means I spent too much time using features that a small church of our size just didn't need or couldn't take advantage of. That's not on Tithe.ly, that's on me.

An Invaluable Tool!

Comments: Tithely has streamlined the business end of our non-profit, reduced the need for added personnel, and given us much more peace of mind. Peace of mind is GOOD.

Pros:

We have so enjoyed the benefits of a website that doesn't need a communications graduate to maintain it! It integrates online charitable contributions, an email newsletter, and intuitive design into one beautiful package. We also love the simplicity of "text to give."

Cons:

What I dislike is that it wasn't available 20 years ago!

The Best company

Comments: Great and easy to use

Pros:

We were using a different company for our Tiithes and It was costing us more money than we were getting in and it took weeks to set it up, so we canceled the program.During the Covid we needed a new online service to receive tithes, i did so research and Tithe.ly came out the best, I set it up with minutes, and it has been a great program for our churchI would highly recommend them

Cons:

I have not found anything i dont like, it was easy to set up

Tithe.ly has increased our giving over 50% it's so easy for our members to give using it.

Comments: Everything from the get go of introducing Tithe.ly to our church has been a great experience. The service is amazing staff are great at getting back to us should we have any questions. Our members find the app easy to use and would rather use this method than cash, check or paypal. It has increased our giving over 50% since introducing it, I believe mainly because people do not carry cash and checks are becoming obsolete. We have found that our members that travel for work or are on vacation are now using the app while away rather than not giving at all.
The video's were very useful in introducing the new options of giving and we found that most people switched over from other options to Tithe.ly.

Pros:

The back end of the book keeping side is also very easy, at any time we can review giving statements. We are able to have a monthly statement very early in the month which again makes book keeping easier and quicker for reports to the board etc. Whereas Paypal does not have a monthly statement ready until the 10th of the month.

Cons:

We don't have any con's I'm sure there is more that we could be using withing the software and don't only due to our people not doing so.

Tithe.ly is a game changer

Pros:

As a church planter, I needed something affordance, easy to implement and effective. Tithe.ly is all of these things. I’ve recruited other churches small and large to Tithe.ly.

Cons:

Service planning is not as robust as Planning Center. But there are always improvements coming down the pike.

Tithe.ly is great for congregational giving.

Comments: Giving is simple, as is reporting.

Pros:

We'd had Tithe.ly before the pandemic, but it was only used by a few members. Once the pandemic hit and we were unable to meet in person it became critical for people to have an easy way to tithe. It has continued to be a popular option even after we've returned to in-person services. We've continued to stream our services for people who cannot attend in person because of ailments, physical limitations, or having moved from the area. It is an easy and secure way for them to tithe.

Cons:

I don't know of any features that the software is missing.

Initially excited but somewhat disappointed

Comments: Initially excited and hopeful; over the couple years of use, continually disappointed due to difficulty in accessing aspects of the program.

Pros:

The software does track giving correctly

Cons:

The use of the software for annual letters to donors and other accounting issues needs improvement. Getting around the platform is confusing. So much so, that it is nearly impossible to get to where we need access.