Tithe.ly Reviews

Online Giving

Comments: I really enjoy the software and would recommend it for other churchs!

Pros:

The fact that it is clean and easy to use. The integration with QuickBooks was a massive plus.

Cons:

Some of the integration issues need to be resolved. It does record exactly how I would. But it works. A kiosk version with tap and swipes would be awesome.

One stop shop

Comments: Like most software companies, it's easy to reach sales, but a little harder to reach tech support. Thankfully, we don't need tech support much because it's pretty intuitive and they have an extensive knowledge base.

Pros:

We started with Elvanto around 7 years ago before it merged with Tithly. You'll notice I refer mostly to Elvanto in this review because that is the most important part of the system for us. We had so many people who refused to use technology, but despite personal feelings, the system quickly became indispensible for communications and church management. The last few years brought many changes to our world, and we were able to maintain at least basic communication because of Elvanto. Over the last 2 years we have been transitioning to a forward-thinking environment where many people are empowered to lead, teach, or do whatever it is they do best. To keep it all together, we needed a central hub to share information. Elvanto is that hub for us. The addition of the full Tithely suite last year let us engage our community at a whole new level as well with the website and app. We haven't started using the full functionality of the entire platform, but we are glad to have software that will allow us to grow without artificial limits.We also loved being able to get our non-profit started using Elvanto. Without this powerhouse of a database, we could not have managed the clients who come to the food pantry, the community members who come for classes, and the entire church family. We also use Elvanto in conjunction with our daycare software for certain reporting and communication features that are not available in the daycare software.

Cons:

After the tithely/elvanto merge, I was concerned the functionality in Elvanto would be lost. I am pleased to announce this was not the case. However, the tithely side still needs a little work when it comes to giving anyone outside of a full admin access to the various areas. I am also looking forward to better stats in the communications area so we can see who is engaging (opening, clicking) and who isn't. I would also like to see the newsletter function from the website integrate into the communications area.

Great set of tools for the church, but TONS of core functionality missing

Comments: I like the Tithely vision: a whole suite of products under one roof. But given that they've bought different products and merged them rather than developing from scratch, there's little continuity between the products. They don't fix bugs and dont demonstrate a culture that even cares about the bugs. I feel as though those doing the development planning have NEVER worked in a church before, because of the amount of core functionality missing. That said, this company has the potential to be the leader in church tech products if they'd just change their culture, quit launching half-baked products, and fix what's wrong with current products. They love God and want to serve the church. Hopefully they can fix what ails them so they can serve even more churches!

Pros:

Tithely has built an amazing suite of tools for the church, at an amazing price: $99/ month. Really can't beat the price, when you consider that this provides Church Management, Text Messaging, Website, Giving, Media, and a Mobile App

Cons:

There are TONS of missing features and functionality, and this isn't disclosed or known until after you've made the conversion and are in too deep to switch again. For example, in ChMS, -The framework is outdated - 20 years old or more. -Automated reports really aren't reports, just an email reminder to run a report -Due to bugs, Giving transactions dont auto-populate in ChMS -No conditional rules for forms -No report data in emails -Still get notifications of reports have no data, which is a waste of time, since you have to log in to see the report before you know there's no data -Members can't see their year to data giving total in Member area -no calculations of report fields -Almost NO integrations with other platforms -No form data sent to admins when forms are completed -Almost NO customization of the GUI -social media integration has been broken since we came on board, but no sense of urgency to fix For the mobile app -cant check in on the app -mobile app requires use of Tithely Giving, which isnt disclosed until after you build your app -no geolocations -can't configure home tiles For Giving: -Current integration with ChMS is buggy -No notification when someone gives -Fees cant be a designated fund Also -New products launched barebones, like Messaging (no groups or keywords) -Media can't be edited -No enhancements to Websites in almost a year -Will not allow concerns to be posted to Tithely FB group; blocked everytime -Bugs galore with no sense of urgency to fix

Great Online Giving Tool for Churches

Comments: Customer Service was great to work with. On the problems that I have had setting this up they have been very responsive. I did do the online zoom sessions that you pay for. Very helpful. Tithe.ly is far better than the last system we used. And the price of $99 per month for the all inclusive package is a great value. It's not a perfect system but for the price it is great for our budget as a small church.

Pros:

Online giving is easy to set up. I love the app and website features included with the all inclusive package.

Cons:

Elvanto and Tithe.ly don't integrate with one another smoothly. Also, I can't use my messaging package that is in tithe.ly with my names that are in Elvanto.

A Complete Package

Comments: Support has been excellent, use of the software has been pretty straight forward and comprehensive.

Pros:

We are using Tithe.ly as a whole package because of a discount provided by our national church with Tithe.ly as a preferred provider. I love the church app and so do our members. Member management is important, but I also love the added giving options for our website, app, and texting.

Cons:

Website editing platform is difficult to use and time consuming. There is a learning curve for the Elvanto ChMS, but once developed it is solid. I wish that Breeze were the default ChMS in the bundle.

Tithe.ly is Awesome

Comments: I love Tithe.ly and my church is very excited to use it. It has already made it easier to communicate and assign people to groups for organizing. It is a great resource for any church no matter the size. Giving has increased and we are seeing more participation in our events.

Pros:

Tithe.ly is super easy to use and start from the ground up. Have little to no experience with starting a website and picked up with Tithe.ly with no troubles. On top of that, it has just about everything you need to starting a media presence for a great price.

Cons:

Transferring the information from our old website was a little time consuming and the live stream is not recurring yet.

All-Access is more than worth each penny we pay!

Comments: Very positive, We use the app, church management, giving, and will be working on our website with it soon. We are so glad we switched and have no intention of ever leaving tithe.ly.

Pros:

The fact that I have access to so many different forms of church management and communication was a huge selling point for us.

Cons:

The church management with Elvanto took a bit to get used to but they offer courses to help you understand how to use it which were incredibly helpful.

Very helpful for a small/mid sized church!

Comments: Excellent overall experience. I would heartily recommend this product to a church that is seeking better means of keeping records / communicating with their church.

Pros:

The "one-stop shop" aspect of Breeze has been incredibly helpful. We're a small/midsized church with a smaller staff. Being able to keep up with our membership records and communicate clearly to our congregation has been made easy with Breeze.

Cons:

One of the reasons we selected Breeze was the cost for established pricing for the software, so that no matter how large we grow, we can expect to pay the same price. Recently, the cost went up (as did pretty much single good sold in the US, so that's understandable). We've also found ourselves paying quite a bit each month in texting fees.

Great for a Small-Medium Church

Comments: The on-boarding team was friendly and the website is pretty intuitive. There are parts of the site however which link back into v1/old pages which don't work quite as well. Once the site is fully replaced with the updated experience I expect things will get better.

Pros:

Overall Onboarding was easy. I was able to create a church account quickly and easily registering for direct deposit into my Church's account. Web/Mobile giving is free.

Cons:

I was under the impression we'd get basic text giving included in the free tier of the software. Turns out you need the Messaging add-on, currently $19/Mo. I couldn't fully use the service until I had a "Church Verification Call" with the Tythe.ly team. This was all fine except it took 2 weeks to get a scheduled call.

Church and Non Profit Donation Software

Comments: Customer service has been attentive but overall there are a few things that still seem NEW that need addressing, which would make my review 5 stars

Pros:

Easy to implement and functions mostly as you would expect.

Cons:

Switching between modes to view different "campus" giving and reporting does not seem intuitive

Inexpensive and Feature Rich but Lacking

Pros:

Many features in one package. It was the main reason we went with Tithely. ChMS, Website, App, Messaging, Events, Media all in one place is a great option at a great price.

Cons:

Some of the integration is lacking in capability. I would love to see more ease of use between all the different systems. The website is not as customizable as I would like, lacking some features that are standard on most other builders. When building a website, it can also be difficult to find where you want to be and how to create menus vs pages etc. Customer service has been the part i have been most disappointed with. We paid for the onboarding and yet now have heard nothing in a while and even when we reach out are left wanting more.

Tithe.LY for our Church has been a useful and effective tool

Comments: We want to use the tool to increase regular giving which it has helped. We are happy with the church management to and want to continue to use it more effectively with more training.

Pros:

Using Tithe.LY for online giving has been very effective in increased giving and reaching people outside our church who wan to support some of our programs like our Food Panty. It is automated and works great to get us the funds. The church management system has helped us safely store all our member information. We haven't fully used all the program can do for us yet.

Cons:

The reports are customizable but not always easy to get it to come out how you would like it. Also the training needs some improvement.

Considering Mobile Giving? Go With Tithe.ly

Pros:

Text giving is very easy. You can easily export giving reports on the administrator side.

Cons:

You have to search for the church you're giving to and if you're not careful, you can accidentally give to another church that might have a very similar church name. You can't actually view someone's giving profile. Little strange.

Overall very happy

Comments: We use Tithe.ly plus Elvanto. It's much more affordable and also MUCH more user friendly. All of my staff were able to learn it quickly and are actually utilizing the software on a regular basis. We use the reporting, emailing, and people data functions the most. We use it to organize our weekly volunteers. We also use it as a donor database to track donor giving. We have used it for 1.5 years and have so many more features we plan to put to use in 2023.

Pros:

We use Elvanto a LOT, which is owned and integrated by Tithe.ly, much more than we actually use the Tithe.ly software. As Tithe.ly continues to build out it features, we use more and more of it. However, we are extremely happy with Elvanto and the integration between it and Tithe.ly.

Cons:

No software can meet 100% of your needs because everyone's needs are so unique. However, Tithe.ly meets more of our needs and also has fabulous customer service that helps whenever needed. We don't plan to switch anytime in the near or distant future.

This software gives you tons of great features with very competitive fees! Highly recommend!

Comments: We are a small non-profit, and the features mentioned above with the competitive pricing makes this product absolutely essential. If you are shopping for a sharp, easy to use, customizable giving platform, with great rates and useful features, look no more. THIS is a quality product for a great price and I have yet to be disappointed!

Pros:

The fees are competitive. When compared to other companies, their prices are equal or lower. The company only charges a fee on actual donations (they DON'T charge a separate monthly fee regardless of donation amounts). They give donors an option to click a box where they will cover the fees for the donation. They also allow donors to set up recurring giving, which is an important option for us. Tithe.ly also tracks all the electronic giving from donors, and compiles it at the end of the year in order to generate tax-statements for non-profits. It is EASY and quick. An additional feature is that you can customize your tax letter, including your logo, and any write-up you want to add to your tax letters. To generate the forms, you input the dates for the prior year, and the forms are generated. You can email them instantly, and have the option to print and mail any letters you choose. This feature ALONE makes this software worth having! The other AMAZING feature is that you can manually input any non-electronic donations into the software. This is a feature many other companies will charge you extra to use. For no additional cost, you can manually input other donations and keep track of ALL your giving in one software program. These manual entries will populate to the same tax form as the electronic giving. This feature makes this an outstanding product. I have also had questions about the software and features. I receive quick replies to my inquiry emails.

Cons:

At this point I have not discovered a feature I don't like. I came to tithe.ly after using 2 other giving platform softwares, and this is, hands down, the best I have used. Probably the only drawback is just learning your way around when getting started. There is a fairly extensive options list when you log in, and can be a bit confusing at first. Don't be afraid to select options and see where they lead you. If you feel it is confusing or overwhelming, send an inquiry email or ask your question through the help menu. I had a few questions when getting started. I had quick follow up by emails/chat and even had a customer service agent call me to follow up on my questions/concerns. The agent was polite, professional and very knowledgeable and I have been MORE THAN SATISFIED with this software!

Church-friendly software

Pros:

We use it for donation tracking and receipts, member management and communication mostly. We have used the software a lot to send reminder emails to various groups with web meeting links, taking attendance for worship and sending out bulletin emails. We have used the giving software Tithe.ly which is free and very effective. I would recommend every church use their giving software which is the original offering of the company and their best product.

Cons:

We use the church management software Elvanto and they didn't include tax receipts in the software even though it is used to track donations. The customer support staff had to duct tape a receipt template for me to use last year. If you are using the free software, the tax receipts are automated but not for the paid software which doesn't make sense. Still they are very helpful and gave me something I could use.

Tons of help

Comments: Customer service has been fantastic.As a small church with no IT and very little budget, and as a tech hobbyist, I've been able to centrally locate and backup administrative information that has otherwise existed in various places and formats and streamline access to that information. We run on volunteers, so this has made it much easier for me to put information in the hands of our volunteer leaders who need it.

Pros:

There are many different modules that Tithe.ly offers, from membership database to service reporting to worship scheduling and preparation to membership communication to mobile apps and websites to social media, and, oh, did i mention financial giving tracking and reporting? It does them all well. Tithe.ly is available modular or as a big, single product. I appreciated how easy it was to import data from various sources.

Cons:

There's so much you can do it's almost overwhelming. That's a blessing and sometimes a curse. It all scales so well for churches of different sizes, but that also means I spent too much time using features that a small church of our size just didn't need or couldn't take advantage of. That's not on Tithe.ly, that's on me.

Secretary

Comments: First time it was good. Now I can’t access it.

Pros:

From the initial set up I liked several features, giving, financial reports and text/email communication are among the top. I stepped down from being treasurer a few years ago. July 1, 2022 I became secretary and we cannot get me set up with admin access. Minister tried contacting you. Left messages (no one answers the phone). No response. Asked for another On-Boarding and we would be willing to pay for it. Still NO RESPONSE.

Cons:

I stepped down from being treasurer a few years ago. July 1, 2022 I became secretary and we can’t get me set up with admin access. The minister tried contacting you. Left messages ( no one answers the phone). Asked for another On-Boarding that we would be willing to pay for. NO RESPONSE!

You have to try it to believe it!

Comments: I can't imagine the hours we have saved by using this product. Customer service is easy to reach and quick to respond with answers. And the fact that they're still innovating, adding, and developing means Tithely should stay relevant for years to come.

Pros:

Tithely gave us the ability to get rid of multiple systems in favor of one! Imagine having a place where giving, messaging, church management, website, mobile app, email, and more all integrate together! Add someone to the database, enroll them in a group, and set up an email subscription all in one spot! Plus having the all-access fee is saving us lots of money.

Cons:

Integration was easy to set up, but it isn't always easy to educate our users on the things they need to know. I'd love to see easy tutorials for the end user.

A great start

Pros:

The member directory on the Elvanto side has a lot of options and works well. I think the volunteer management feature is a good inclusion. The online giving component is simple to set up and use.

Cons:

There are a lot of features that are great inclusions but could be better. The Tithely Pay POS system is good but too simplistic; transactions aren't categorized on the back end, which makes it difficult for the accounting team. The volunteer management system feels overly complicated and difficult to manage. The language around the notifications and how they work is difficult for the staff to understand and has made it almost unusable for our church. The messaging feature has a lot of potential but seems to be missing some critical pieces, especially around the email blast features (couldn't embed a video link?) The sync between Elvanto and Tithely has been a gigantic headache.

Tithe.ly has increased our giving over 50% it's so easy for our members to give using it.

Comments: Everything from the get go of introducing Tithe.ly to our church has been a great experience. The service is amazing staff are great at getting back to us should we have any questions. Our members find the app easy to use and would rather use this method than cash, check or paypal. It has increased our giving over 50% since introducing it, I believe mainly because people do not carry cash and checks are becoming obsolete. We have found that our members that travel for work or are on vacation are now using the app while away rather than not giving at all.
The video's were very useful in introducing the new options of giving and we found that most people switched over from other options to Tithe.ly.

Pros:

The back end of the book keeping side is also very easy, at any time we can review giving statements. We are able to have a monthly statement very early in the month which again makes book keeping easier and quicker for reports to the board etc. Whereas Paypal does not have a monthly statement ready until the 10th of the month.

Cons:

We don't have any con's I'm sure there is more that we could be using withing the software and don't only due to our people not doing so.

Great Product for all around church use

Pros:

How easy it is to use ALL the features available. The donor database is easy to learn.

Cons:

website and app development was a little difficult to understand at first.

Tithe.ly Review

Comments: Tithe.ly has been great overall.

Pros:

We like how it facilitates giving for our members. Not everyone carries cash or a checkbook nowadays, so a digital option gives our church the ability to give even if they cannot give via traditional avenues. We also appreciate that Tithe.ly provides the option to cover the fee for each online gift. The vast majority of our digital givers giving through Tithe.ly opt to cover the donation fee, and that helps our church a lot.

Cons:

Currently, the internal website's donation reports generate general things like the giver's name, quantity of gift, etc. But if you want to quickly see if the gift went to your church's general fund or if the gift was marked as a designated gift for a designated fund or special project, you have to download, save, and open the Excel spreadsheet file to find out. It would be nice if you could see that listed on the bank deposits page or the individual gift details page. Or, what would actually be best is if you could customize your bank deposits page to see the information you really wanted to see quickly (At a glance) prior to downloading the full reports. But honestly, this is just getting picky, because Tithe.ly as a tool has been very easy to use and has been great for our church.

Tithe.ly from a small church

Comments: It's been good. There are so many features that it can be overwhelming to understand them all.

Pros:

Although we don't use them all, we use many of the features. The ones we use the most are People, Calendar, Events, Financial and more. The app has been easy to update and we are going to launch a new website in the next few weeks. The support team is great!

Cons:

The features don't seem to talk to one another. Events have to be entered in several places to show up on the app, website, calendar, especially if you add a registration link. There are some cross platform features that are missing. For example, I enter our weekly offering into Elvanto but it doesn't register in Tithe.ly. Fortunately, it does go the other way.

Tithely/Elvanto integration

Comments: We use Elvanto to contact volunteers and special groups with information we need to get to them. Tithely has enabled us to have a church app without a lot of programming on our part.

Pros:

We love that people can give through our Tithely church app or through our website and it automatically enters the information into our donation tracking in Elvanto. We also use Tithely to integrate event fees into Elvanto.

Cons:

Would love more flexibility in setting up forms and registration for events.