15 years helping Canadian businesses
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About GetResponse

Affordable, comprehensive, and easy-to-use solution to grow, engage, and convert your audience with powerful email and automation tools

Learn more about GetResponse

Pros:

It has a simple to use autoresponder and newsletter feature. It has 24/7 live support chat and you can get help anytime.

Cons:

Getresponse do have two problems i think they should look at. The loading time is slow.

GetResponse ratings

Average score

Ease of Use
4.0
Customer Service
4.1
Features
4.2
Value for Money
4.0

Likelihood to recommend

7.5/10

GetResponse has an overall rating of 4.2 out 5 stars based on 480 user reviews on Capterra.

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Filter reviews (480)

Tolu
Tolu
Digital Marketing consultant in Nigeria
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Surely the best email marketing app for internet marketers

5.0 last year

Comments: I use GetResponse for building my list and keeping in touch with them. Since I started using it till now, I have had little or no issues with any of the features I use. What's most important for me is that my mails get to my contact's inbox and GetResponse makes sure of that. I do feel there are more features now on the app than I need and it is quite very good. I can easily clean my list and remove contacts that no longer respond or open my mails. The landing page builder and the website builders are good though I rarely use them.

Pros:

Very easy to understand, very good UI. Creating newsletters and autoresponders is quite very easy There are lots of newsletter templates to use for your email marketing Send as many mails as you want to as much as 1000 contacts free of charge Now comes in with automated sales funnels, landing page builders, website builders, etc Support is the best, very fast and most often helps with whatever issue you have.

Cons:

I do not have any issues using this software. It has worked perfectly for my purpose so far.

GetResponse Response

last year

Hi Tolu! Thanks for being a GetResponse user. We greatly appreciate the detailed feedback! -Taylor

Nanaka
Nanaka
Infrastructure Specialist in Japan
Verified LinkedIn User
Financial Services Software, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Get On Board with GetResponse!

4.0 3 months ago

Comments: Simple automation and customization of multistep trips based on participant actions could send a series of onboarding emails to new sign-ups, for example, or cart abandonment emails if the purchase is not completed. Workflows customize and improve the effectiveness of marketing.

Pros:

Landing pages are included with all paid GetResponse plans, whereas other email providers charge extra for this feature. GetResponse's landing page builder is simple to use for drag-and-drop actions yet powerful enough for experienced designers. Landing pages boost the conversion of subscribers into customers substantially. This platform streamlines the process of creating polished email campaigns, optimizing workflows, and tracking performance thanks to its user-friendly design and wide range of capabilities.

Cons:

Although GetResponse covers most of the fundamentals of email marketing, I would like more enhancements. To properly target emails, the tool might be improved by providing more advanced segmentation choices. It would also be advantageous if they could broaden the integrations to include applications other than conventional ones.

GetResponse Response

3 months ago

Thank you for sharing your positive experience with GetResponse! We're delighted to hear that you find our platform user-friendly and powerful, especially when it comes to landing pages and email campaign optimization. Your feedback is invaluable to us. We're continuously working on enhancing our features, and we appreciate your suggestion regarding advanced segmentation choices and broader integrations. Rest assured, your input will be considered as we strive to improve our services. We appreciate your support and look forward to continuing to assist you with your email marketing needs. Best regards, Abbie

Bay
Business Owner in US
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

If you want great expericne in email marketing then use GetResponse!

5.0 2 months ago New

Comments: It was a great experience, and I plan on using it again once I hit a good profit amount in my business.

Pros:

The two things I loved the most about GetResponse is 1- The design and how easy to use and how highly functional.2- Their customer service around the clock is unparalleled.Whenever I needed technical help with my email automation or anything else in the system, I would get immediate help from GetResponse with the highest customer service satisfaction.

Cons:

The pricing! It is a bit too expensive to use email automation, especially if you're at the beginning of your online business journey. However, I still highly recommend it, especially if you are already making high profits from your business, because it's the best software for email marketing, in my opinion and experience. It makes your work so much easier.

GetResponse Response

4 weeks ago

Hi, Bay! Thank you for taking the time to share your feedback. We're so happy to hear that you found GetResponse user-friendly and loved our customer support. We're here to keep up the good work. Should you ever have more feedback or questions, please don't hesitate to get in touch. - Mariana

Richard
CEO in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

GetResponse is a good option for e-mail marketing

3.0 last month New

Pros:

I like the functionality of their lead capture and the templates for e-mail marketing.

Cons:

I've mad major deliverability problems in the past and also when they make changes the "legacy" forms or e-mails you have created are hard to continue to use. Customer service is okay, but not great.

GetResponse Response

4 weeks ago

Hi, Richard! Thank you for your review. We are happy that you appreciate the lead capture functionality and our email marketing templates. We're genuinely sorry to hear about the past deliverability issues and your customer service experience, as these are top priorities for us. I have shared your feedback with the team so we can continue to improve. - Mariana

Daffa
Content Marketing in Indonesia
E-Learning, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Get the Best and Honest Review Response Get Response Review

5.0 3 months ago

Comments: Email Marketing Campaign & Sales Funnel Builder

Pros:

The advantage that I like about Get Response is that it has super complete email marketing platform features. Get Response has provided you from the start with your needs as a digital marketer, including creating landing pages, websites, email campaigns, list building databases, email campaign automation, artificial intelligence and others. The product is also very easy to use, very user friendly, looks simple and simple, so it is very easy for this software to integrate with all my business needs.

Cons:

the price is quite decent, tools that are still too rigid in drag and drop in making landing pages or websites

GetResponse Response

3 months ago

We greatly appreciate your positive feedback about GetResponse and are thrilled to hear that you find our platform comprehensive and user-friendly. We take pride in providing a full suite of features for digital marketers, from email campaigns to landing pages and automation. Regarding your comment about drag-and-drop rigidity, we understand the importance of flexibility, and our team is continually working on improvements to enhance the user experience further. Your input is valuable and will help us refine our platform. Thank you for choosing GetResponse as your preferred email marketing and sales funnel builder. We're here to support your digital marketing needs and look forward to serving you in the future. Best regards, Abbie

Verified Reviewer
Verified LinkedIn User
Market Research Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

This is a nightmare of email marketing

2.0 4 years ago

Comments: Not the best software for B2B saas for sure. The only benefit is the price but you loosing much more opportunities with limitations everywhere. I'm so dissatisfied and in search of an alternative solution.

Pros:

- Good interface design; - Simple API integration; - Opportunity to connect landings, forms, and email marketing in one place.

Cons:

- Very primitive and limited automation workflows ( we were not able to automate the sequence of emails when the tag or action is not assigned to drive better engagement and retention); - Not convenient reporting (this is always a challenge to analyze results of email marketing and there is no way to connect goal complections from analytics); - Poor functionality (every time my team face some limitations and it seems that a lot of functionality is on MVP stage); - Dissatisfied support (you may waste all the day to understand how to fix your issue); - Forms are not mobile adapted; - Landings are so limited too and hard to create great CRO design; - Some data dissapierd or incorrectly showed (usually we see that people click on links which do not exist in the newsletter) - All the emails go to the promotion section and there is no way to go inbox not to get lost

Charles Boampong
Software Engineer in South Africa
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Email Marketing Software with High Conversions

5.0 2 weeks ago New

Comments: I like the user friendly interface, making it easy to use. This saves time and gets the work done with less effort.

Pros:

It offers a comprehensive set of email marketing features, including email campaign management, autoresponders, A/B testing, and analysis.

Cons:

Most of the advanced features require some learning curve.

GetResponse Response

2 weeks ago

Hi, Charles! Thank you for taking the time to share your thoughts on GetResponse. We're delighted to hear that you appreciate the comprehensive set of features we offer. We understand your feedback about the learning curve for some of our advanced features. We are dedicated to delivering powerful yet user-friendly tools and are consistently improving our resources for a more seamless learning journey. If you have any specific suggestions or questions, please feel free to reach out. We're here to support you! - Mariana

Melissa
Marketing in Uganda
Apparel & Fashion, Self Employed
Used the Software for: 6-12 months
Reviewer Source

The best Email marketing and website builder your business desperately needs

5.0 3 weeks ago New

Comments: Easy and fun. Creating the landing pages is a piece of cake especially with the AI feature.

Pros:

Very effective with all necessary features, a complete package fro any business

Cons:

Its costly for those starting out and requires patience to fully utilize all it's features.

GetResponse Response

3 weeks ago

Hi Melissa, Thank you for your glowing review! We're delighted to hear that our platform has proven to be an effective and essential package for your business. Your satisfaction is our top priority, and we're thrilled to be a part of your success. Best regards, Mariana

Verified Reviewer
Verified LinkedIn User
Design, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Check GetResponse

5.0 3 weeks ago New

Comments: Overall, getRespone is a easy and exciting tool to use for narketing and crm works

Pros:

It's ease of use and realtime checking for correction of design errors and responsiveness

Cons:

I think that will be their tools used in designing, some of them are not optimised for complete customisation as in case of icons and cta buttons

GetResponse Response

2 weeks ago

Hi, thanks a lot for your review! We're thrilled to hear that the ease of use and real-time design error checking have been valuable to you. We also appreciate your feedback regarding the possibilities for customization, as we're continuously working to optimize these tools for even more complete and tailored options. If you ever have more suggestions or questions, do reach out! - Mariana

Christopher
Christopher
Owner in US
Verified LinkedIn User
Entertainment, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Get Response review

3.0 last month New

Comments: I still use, for e-mail marketing and list management
Id like to see a free version.

Pros:

List Management has really good functionality also cleans your list.

Cons:

automation they have a crazy connect the dot system, a bit tricky, but it works 100%

GetResponse Response

4 weeks ago

Hi, Christopher, thank you so much for taking the time to share your feedback! It's awesome to hear that you've found the list management functionality of GetResponse to be really effective, and that the automation system is working perfectly for you. Your satisfaction is incredibly important to us. - Mariana

Verified Reviewer
Verified LinkedIn User
Wholesale, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Compliance Department Astonishingly Harsh

1.0 4 years ago

Comments: Get Response compliance department treated us with an inexcusable heaviness:
We'd been using GR for years. Things went well.
It was time to build a new segment. The new emails bumped us to the next $$$ level. So, we used 'pay up front discount' (BIG mistake). We emailed the new list. Got some negative tics, due to some less than perfect hygiene on our part. Enter the disciplinarians:.
Get Response compliance offered 1 option: Kill the VAST majority of your emails. Then you can play again.
We'd just paid them $X,000's for an upgrade, & they hits us with the 500 pound hammer. Imagine a Dr. visit: Dr. finds a questionable spot on a big toe.
Dr. offers one option: "Amputate BOTH legs now."
We asked for grace. GR Compliance response: It's the 500 pound hammer or you're off line. Only one list triggered this review. We said: "Remove just the 1 list with issues." They would have none of it. GR would not be satisfied until they punished us irreparably. X,XXX of emails of individuals who are our friends and business contacts - all gone.
(See above note where GR prevented us from exporting OUR emails which WE had put into GR)
Then GR locked out the potential for adding emails back - including the hundreds of perfectly good, very solid, very clean emails we'd added, 1 by 1 - & had not yet even had the opportunity to email yet!! All the work we'd been doing to add and clean up our lists... GONE. Leader to leader:
DO NOT do Get Response. Please heed our horror story.

Pros:

Did seem to deliver. Gave decent tools for building newsletters. Liked several of their features. Landing pages feature is good.

Cons:

There's no easy way to add one email to several categories at once. Example: You have one a customer email. You want to place that email in three segmented lists (which happens quite often). Unfortunately, you have to enter that same individual email THREE times. It felt to me that Get Response was stacking the deck in their favor with this non-functionality. You have to put in more emails, you owe them more money. It's possible that this was not strictly the case, (I never got out the calculator for this). From my experience, they could have made this option MUCH more user friendly. WHEN (not if) they place you, the paying customer, into a disciplinary review, they WILL lock your ability to export. You can follow the "it's easy to export" guides all you want to... you're not going to let you get YOUR contacts out of their system. (my experience) Get Response apparently believes that all those emails you've put into their system... those are not YOUR contacts.... you won't get them out if they have reason to discipline you... which they will. They talk nice and have cheery messages. But import something they don't like, they will, (with a smile), treat you as a paying customer like a redheaded stepchild. Is that the way you want to be treated? You might think that you're a good rule-follower and don't do things wrong... we paid them and used them for years. Then, one day they became punitive. It happened immediately after we paid them.

Jim
CEO in US
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great Email Marketing Software

5.0 last year

Comments: I have had a great experience with Get Response Customer Support being VERY patient with me. I have increased my sales with GetResponse as I am able to follow up with my Customers on going.

Pros:

This software was simple to integrate to the Marketing programs I use. It is critical for my outreach for marketing in an effective way. I would highly recommend GetResponse for the Affiliate Marketer.

Cons:

My least favorite aspect of GetResponse is that when I am creating a new marketing email, it is not "easy" to see what days I already have emails scheduled for. I have to actually open a new window, then go back to the marketing page and look. Rather than it being readily avaialble when releasing a new email.

GetResponse Response

last year

Hey Jim! Thanks for taking the time to leave your feedback. We are happy to hear that you've had a great experience with us so far! - Abbie

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: Free Trial
Reviewer Source

I Got A Great Response

5.0 last year

Comments: I think get response is an ideal means to have a central area for campaigns. My company is vital and I enjoyed how I could obtain all of my tools to reach every aspect. The customer support was excellent, I never had any issues that couldn't be fixed. Each time, the staff was extra prepared to help me thru email! Thanks GetResponse!

Pros:

Sending an email is a great tool to announce something quickly, and look good doing so. There are lots of handy features to do business online. Everything is together, so it's simpler than doing each of these things individually. You can create landing sites, which is crucial if you want to have a straightforward campaign. The integration with WordPress, Salesforce, and Shopify makes this campaign even easier to manage, and everything is in one spot. You can likewise have integration with SMS and I really enjoy that function, CTAs all day!

Cons:

I guess I would have loved better phone support but I never had any major problems

GetResponse Response

last year

Hi there, Thank you for your feedback! We're happy to hear your enjoying the platform and that our customer support team has been helpful to you. - Abbie

Verified Reviewer
Verified LinkedIn User
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

A Lot of Options for the Price

5.0 5 years ago

Comments: I use this software with an email list that is around 1200. I send out weekly emails and have two opt ins that I use on a consistent basis. I also use their Android App to track my opens and clicks with every email I send. It makes it easy to determine how I'm doing and explore insights on a regular basis.

Pros:

I've used this software for the past 3 years, and I could not be happier with the amount of options I have available to me for the cost. There is a lot of room to customize everything in this software. I like that I can completely customize opt in forms to be any size and any design you can dream up. It's really great for branding and staying consistent with your website's design. I have also used their landing pages, which are really simple to format and create in a short amount of time. They are completely customizable and are great if you want to quickly set up an optin without creating a whole website. I use their platform to send out a weekly email. This process is so quick and seamless for me as I can turn any email I've sent in the past into a template. I can simply change the content of each email and send it in a snap. I also love that this software has so many tools integrated into it. I can create an optin and send an automated email as well as filter my subscribers into my main email list. It's nice to have it all in one.

Cons:

The only complaint I have about this software is that it almost has TOO many options. It can feel a bit overwhelming when you login to know what to do and where to go. I only use a few of the many options because of this. I know what I use on a daily basis and I'm familiar with that, but I don't explore too much as it feels cumbersome to navigate quickly.

Imran
Imran
Team Coordinator in Bangladesh
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Comprehensive Email Marketing Tool with Great Features

5.0 9 months ago

Comments: GetResponse is a comprehensive email marketing tool with a user-friendly interface, great features, and excellent support. Its integration with other tools and services, and flexible pricing model make it a top choice for businesses looking to grow and engage with their customers effectively.

Pros:

GetResponse offers a comprehensive set of email marketing features, including drag-and-drop email editor, automation workflows, A/B testing, landing page creator, and integration with various third-party tools. It also offers a user-friendly interface, excellent customer support, and competitive pricing.

Cons:

One minor issue we have encountered is that the email templates provided by GetResponse could be more customizable. We would like to see more options to customize the templates to better fit our brand and style.

GetResponse Response

8 months ago

Hi Imran, Thank you for your feedback. We've heard your point on making our email templates more customizable, and will be taking this information to our team. Thank you! -Abbie

Debbie
Manager in New Zealand
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

GetResponse from a Person who is not techie

5.0 10 months ago

Comments: The problems solved by having Get Response workspace are numerous. Firstly, it provides a platform for businesses to manage their marketing campaigns more efficiently. It offers tools for creating, managing and automating emails, as well as tracking their performance. It also offers tools for creating and managing landing pages, webforms and autoresponders, allowing businesses to better engage with their audiences. Finally, it offers lead scoring and segmentation, enabling businesses to target their campaigns more effectively.The benefits of having Get Response workspace are also numerous. It provides businesses with a one-stop shop for managing their entire marketing campaigns, from creating emails and landing pages to tracking performance. It also saves time by allowing businesses to automate their campaigns, while providing detailed analytics and reporting to help them make informed decisions. Furthermore, it allows businesses to easily segment their audiences and personalize their campaigns for better engagement. Finally, it offers competitive pricing, making it an affordable option for businesses of any size.

Pros:

Easy to use drag-and-drop email editor for creating newsletters, campaigns and automated emails• Comprehensive analytics and tracking capabilities• Ability to create surveys, polls and quizzes• Automation features for segmenting and targeting customers• CRM and e-commerce integrations• Pre-made templates and forms• GDPR compliant• Includes a basic landing page builder• A/B testing tools• Mobile-friendly emails• Dedicated customer support

Cons:

Limited customizability of email templates and forms• Limited automation triggers• Limited segmentation capabilities• No live chat support

GetResponse Response

10 months ago

Hi Debbie, Thank you for this detailed review! Feedback like this always helps us improve. We're so happy to hear you are pleased with GetResponse so far! Thanks again, Abbie

Brendan
Brendan
Internet Marketer in Botswana
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
Reviewer Source

GetResponse is a poor choice for an email marketing platform.

1.0 10 months ago

Comments: GetResponse is a poor choice for an email marketing platform. The user interface is clunky and difficult to navigate, making it hard to find the features you need. The automation and segmentation options are limited and not very intuitive. The customer support is unresponsive and unhelpful. The reporting and analytics feature is also not very robust and does not provide much valuable insights. Additionally, the platform is prone to glitches and errors which can lead to lost data and campaigns.

Pros:

Offers basic email marketing features like creating and sending emails, managing contacts and creating autorespondersHas a landing page and webinar featureHas a basic CRM feature

Cons:

Poor User InterfaceLimited automation and segmentation optionsUnresponsive and unhelpful customer supportWeak reporting and analytics featureProne to glitches and errors which can lead to lost data and campaigns

GetResponse Response

10 months ago

Hi Brendan, We're very sorry that your experience did not meet your expectations. We try to make sure our customers are happy the first-time, so we apologize for any inconvenience or distress caused. I would like to see how I can help resolve this and take this forward for you. Can I ask you to please send an email to [email protected] so we can follow up with you on this directly? Jack.

Joël
Joël
Senior Frontend Developer in Cameroon
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The Most Simple Email Marketing Software

5.0 6 months ago

Comments: A great product for email marketing and lead generation.

Pros:

We've been using GetResponse for a long time now across several other businesses we run and by far they're the best in terms of marketing automation and Customer support. The support team takes time to send useful weekly emails to new clients to help them better use their software. This educational aspect of theirs shows how concerned they are with the client's experience that's what we're chasing after.We create and run email marketing easily with great automation features and there are a lot of prebuilt email templates to start off with. The ideas are quite helpful.It also supports a lot of integrations which makes marketing super easy and less stressful. The tool itself is very affordable and result-driven- Don't where'll find the best elsewhere.

Cons:

Sales convention comes at an extra cost and times it's not really easy to accurately keep track of email bounce rates. We have issues controlling this and would love to hear about how to control it.I don't think their website builder is great compared to the advanced ones we've used

GetResponse Response

6 months ago

Hi Joel, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

Manish Singh
Manish Singh
Digital Marketer in India
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
Reviewer Source

GetResponse: The All-In-One Email Marketing Solution

4.0 10 months ago

Comments: GetResponse is a reliable and comprehensive email marketing platform that offers a wide range of features and tools to help businesses build and manage successful email marketing campaigns. From a user perspective, the platform is intuitive and easy to use, even for those who are new to email marketing.Its drag-and-drop email editor makes it easy to create visually appealing emails, and the platform offers a variety of email templates to choose from. Its marketing automation tools are also powerful and can help businesses automate complex workflows to save time and improve the efficiency of their email marketing campaigns.

Pros:

GetResponse offers a user-friendly and intuitive interface that makes it easy to use even for beginners. The dashboard is well-organized, making it easy to navigate and access the various features.It provides a comprehensive set of email marketing tools that include email templates, landing pages, webinars, A/B testing, and marketing automation. These tools make it easy to create and launch effective email marketing campaigns.Powerful marketing automation feature that allows you to create complex automation workflows that help you streamline your marketing efforts.It has a robust landing page builder that allows you to create landing pages quickly and easily. The platform also offers a variety of templates to choose from, making it easy to create high-converting landing pages.

Cons:

Its pricing plans can be more expensive than some other email marketing platforms, particularly if you have a large email list, which could make it less cost-effective for some businesses. Otherwise, all is good on GetResponse.

GetResponse Response

9 months ago

Hi Manish Singh, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

Mayank
Freelancer in India
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Best All-in-One Marketing Platform for Every Online Business

4.0 3 years ago

Comments: Get Response really helps me to set up and scale my online business. I started it as an affiliate marketer and managing my business through it. It easy and simple to use. If you are non-technical, just like me, no need to worry about it. Their customer support team always guide at every step. I really love their sales funnel feature and my conversion rate boosted by 200% by using one of their ready-to-use template having a high open-rate.

Pros:

1. It's pretty user-friendly. Further, tons of tutorials are available on every tool to guide you on every step. 2. The Basic Plan is cheaper than many of its key competitors whilst offering just as much even more functionality. 3. Further, you can start your FREE 30-day trial without providing any card details which helps online marketers who are just starting their journey, giving them a decent amount of time to learn & understand the platform. 4. I like its integration feature the most, connects every popular e-commerce site including Google Analytics. This feature really helps me to connect to an e-commerce site like Shopify and prepare an email marketing campaign.

Cons:

1. Difficult to navigate between multiple opt-in. 2. Webinar attendees limit of 100 in "Plus " plan. Required to increase it.

GetResponse Response

3 years ago

Hi Mayank! Thanks for taking the time to leave this review. I have shared your feedback with our team so we can continue to improve! -Taylor

Wojciech
Wojciech
Marketing Manager in Poland
Verified LinkedIn User
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best email marketing service - I tried a lot of them

5.0 4 years ago

Comments: GetResponse is a tool I was looking for since I started to working at email marketing. I tried few of most popular email marketing platforms and at the end of a day GetResponse is the best of them.

Pros:

Really fast and helpful helpdesk. Easy to use. New users will get familiar with the software in just hours. Great pricing table. Friendly marketing automation interface.

Cons:

Occasionally problems with stability of platform (PHP errors). Enterprise Account Customer Support is changing a little too often.

GetResponse Response

3 years ago

Hi Wojciech! Thank you for your review. It is great to hear that the help desk has been quick and helpful. -Taylor

Abraham
Abraham
Freelancer in Nigeria
Verified LinkedIn User
Photography, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Is Getresponse good for Marketers?

5.0 3 years ago

Comments: I started using getresponse when i first ventured into affiliate marketing and so far i have not encountered problems with them apart from the cons i stated above. I grew my email list with the free version for a while and after i made some money, i upgraded and have been using it since then. If you are starting out as an affiliate marketer, then getresponse is okay for you

Pros:

1. First of i like the fact that they will give you a whole 1month to try it out for free and make some money before investing which is what i did. 2.It is also a great autoresponder, my emails sends exactly the way i designed them and at exactly same time too. 3. What i love about them is the vast amount of template they have making creating landing pages very easy and they also have email templates too 4. Generally, their software is very easy to use especially for someone new to email marketing

Cons:

Getresponse do have two problems i think they should look at; 1. The loading time is slow. it shows the rough design of my landing pages for a while before loading the full page. 2. I cant design the desktop and mobile version of my landing pages completely separate. Designing one always affects the other and it took me a while to find a balance between the two and still had to compromise my initial design

GetResponse Response

3 years ago

Hi Abraham! Thank you for taking the time to leave a review. Your feedback is important to us and will be shared with the team so we can continue to improve! -Taylor

Justin
Justin
Owner in US
Verified LinkedIn User
Retail, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Elite and a Must Use

5.0 5 months ago

Comments: Overall I have to say it is must have software. I do not think any other sites make it as easy or are as feature ready as getresponse

Pros:

The best feature of getresponse in my opinion is the landing page builder. Other maiinstream CMS sites need to learn how to setup theirs to be so quick and easy to use.

Cons:

The least liked feature is probably the inability to just clear the information from a example. For example the email or landing pages if I could just clear the examples of info to begin with as an option.

GetResponse Response

4 months ago

Hi Justin, Thank you for taking the time to share your thoughts on GetResponse. We are thrilled to hear that you find our landing page builder to be the best feature in your opinion. Our team has put in a lot of effort to create a quick and user-friendly experience for our users, and your positive feedback reaffirms that we are on the right track. We hear your point regarding the inability to clear the example information from emails or landing pages, we will definitely take it into account as we continuously work to improve our platform. Rest assured, we are always striving to enhance the user experience and make our software even more intuitive. Best, Abbie

Anuj
Sr Digital Marketing Expert in US
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

GetResponse Best Email Marketing Software To Target Business Leeds

5.0 3 years ago

Comments: We are working in digital agency and we have lot of projects of digital promotion and leads generation. We Work for client separately and have to create multiple email campaign for business leads using fresh email data. GetResponse is best software for email marketing. We can create campaign and create list easily. It provide advance option to design page template and send emails directly to customer. All templates in GetResponse are mobile friendly. Overall GetResponse is good solution for business sales.

Pros:

GetResponse is perfect solution to grow your business customer. We can easily increase business sales for our clients projects. GetResponse gives advance option to set multiple email campaign and targeted to bulk users directly. We can import and export emails list in our campaign easily. We can select multiple email template and customize email template by drag and drop option. Server of GetResponse is very fast and secure to send emails. We can easily track all emails and check response easily.

Cons:

No problem face during use of GetResponse for our client business. It's useful to grow business by targeting customers in multiple countries.

GetResponse Response

3 years ago

Hi Anuj, we're thrilled to see that you've had such a positive experience with GetResponse. We love helping you and your customers reach your marketing goals! We'd love to learn more about the results you've been achieving with us. If you'd be interested in sharing them, please contact us at [email protected], so we can showcase your company in our communication. Thanks! - Maria

James
James
Founder in Malaysia
Verified LinkedIn User
Management Consulting, Self Employed
Used the Software for: 1+ year
Reviewer Source

Great Beginner Email Marketing Tool

5.0 last year

Comments: Overall, GetResponse is a great tool. Can't go wrong if all you want is to send emails either on autopilot or broadcasts or automate the process.

Pros:

I loved the 500 free subscriber plan and also how easy it is to set-up marketing automations. I love the ability to send broadcasts at the best time the recipient would open them. No need to worry about time-zone issues. Moreover, you can re-send emails on autopilot if the email is not opened after a few days and send other emails based on the contacts behaviour. Their pricing is also very competitive. Segmenting the lists is easy too.

Cons:

Disappointed that they didn't have the feayure to track website visits from the emails sent. I think the non-email/CRM features like webinars and website builder tend to dilute the focus on email marketing. Can't be everything for everyone.

GetResponse Response

last year

Hi James, We're so glad you're enjoying GetResponse and the email marketing tools. Thank you for taking the time to leave a review. We appreciate it! -Abbie