---
description: Learn more about Connecteam pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Connecteam Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Onboarding Software](/directory/30819/onboarding/software) > [Connecteam](/software/153140/connecteam)

# Connecteam

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> Connecteam is one app for all your business management needs, like team scheduling, time tracking, task management, and communication.
> 
> Verdict: Rated **4.6/5** by 5138 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Connecteam?

Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve \&amp; simplify team management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 5138 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Connecteam
- **Location**: New York, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$29.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Basic - from $29/month (billed annually) or $35/month (billed monthly)&#10;Advanced - from $49/month (billed annually) or $59/month (billed monthly)&#10;Expert - from $99/month (billed annually) or $119/month (billed monthly)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Croatian, Danish, Dutch, English, French, German, Greek, Hebrew, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 203 more

## Features

- Audit Management
- Availability Management
- Billing & Invoicing
- Business Process Automation
- Calendar Management
- Candidate Management
- Capacity Planning Software
- Care Plan Management
- Chat/Messaging
- Clock In/Out
- Communication Management
- Compliance Tracking
- Content Library
- Course Authoring Software
- Course Management
- Customizable Questions
- Customizable Reports
- Dashboard Software
- Directory Listing Management
- Document Capture
- Document Storage
- Employee Activity Monitoring
- Employee Directory
- Equipment Management
- Event Management Software
- Event Scheduling
- Facility Asset Management
- Forms Creation & Design
- HIPAA Compliant
- Interactive Learning
- Job Posting
- Leave Tracking
- Live Results Sharing
- Maintenance Management Software
- Manager-to-Employee Recognition
- Peer-to-Peer Recognition
- Process/Workflow Automation
- Productivity Analysis
- Project Time Tracking
- Real-Time Chat
- Residential Inspections
- SMS Messaging
- Scheduling Software
- Scoring
- Shipment Tracking Software
- Test/Quiz Creation
- Time Off Management
- Time Tracking Software
- Trend Analysis
- Workflow Configuration

... and 173 more features

## Integrations (13 total)

- ADP Next Gen HCM
- ADP Workforce Now
- Google Calendar
- Gusto
- MYOB Business
- Paychex Flex
- QuickBooks Online
- QuickBooks Payroll
- RUN Powered by ADP
- Wix
- Wix Bookings
- Xero
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Onboarding Software](https://www.capterra.ca/directory/30819/onboarding/software)

## Related Categories

- [Time Clock Software](https://www.capterra.ca/directory/30001/time-clock/software)
- [Time Tracking Software](https://www.capterra.ca/directory/30612/time-tracking/software)
- [Scheduling Software](https://www.capterra.ca/directory/30087/scheduling/software)
- [Employee Scheduling Software](https://www.capterra.ca/directory/30756/employee-scheduling/software)
- [Workforce Management Software](https://www.capterra.ca/directory/30210/workforce-management/software)

## Alternatives

1. [Jibble](https://www.capterra.ca/software/156992/jibble) — 4.8/5 (1666 reviews)
2. [Clockify](https://www.capterra.ca/software/169607/clockify) — 4.8/5 (9239 reviews)
3. [Rippling](https://www.capterra.ca/software/172127/rippling) — 4.9/5 (4694 reviews)
4. [Buddy Punch](https://www.capterra.ca/software/134003/buddy-punch) — 4.8/5 (1124 reviews)
5. [QuickBooks Time](https://www.capterra.ca/software/148488/tsheets) — 4.7/5 (7004 reviews)

## Reviews

### "Streamlined booking system -Easily let subcontractors claim shifts" — 4.0/5

> **Katherine** | *April 1, 2026* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: It has streamlined my business - allowing me to easily schedule staff for shifts without double booking them. I post a shift and my staff can claim it. No more texting staff individually. Customer support has been good.
> 
> **Cons**: There is a 30 person limit before additoinal fees apply. The app doesn't have all the same features as the webbrowser version. It is a bit pricey.
> 
> It's been a life-saver in terms of running my business and has allowed me to triple my sales in a year.

-----

### "Saitsa Volunteer Schedules Made Easy" — 5.0/5

> **Steph** | *July 17, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Using Connecteam has significantly improved how we manage and schedule our volunteers. As an organization that relies heavily on clear communication and efficient scheduling, Connecteam has been a game-changer.
> 
> **Cons**: While the app is feature-rich, some volunteers—especially those less tech-savvy—find the interface overwhelming at first. It may take time and guidance for everyone to get fully comfortable using it.
> 
> The platform allows us to easily assign shifts, track volunteer hours, and communicate updates in real time—all in one centralized app. Volunteers appreciate the ability to see their schedules in advance, confirm their availability, and receive instant notifications if there are changes. It has drastically reduced confusion, missed shifts, and the back-and-forth emails we used to rely on.&#10;&#10;From an admin perspective, we’re able to create recurring shifts for long-term roles and tailor schedules for specific events or programs. The time tracking and reporting tools have also helped us ensure accurate documentation for grant reporting and internal assessments.&#10;&#10;Overall, Connecteam has not only streamlined our scheduling process but also increased volunteer engagement and accountability. We highly recommend it to any team looking to improve their operations and enhance the volunteer experience.

-----

### "A Powerful All‑in‑One Tool for Frontline Workforce Management" — 5.0/5

> **Radha** | *April 23, 2026* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Connecteam was how comprehensive yet easy to use it is for managing frontline and non‑desk teams.&#10;&#10;In particular:&#10;&#10;All‑in‑one platform – Connecteam brings scheduling, time tracking, task management, communication, and HR tools into one app, reducing the need to juggle multiple systems.&#10;&#10;Designed for frontline workers – The mobile‑first design makes it very accessible for employees who don’t work at a desk, with everything easy to access from a phone.&#10;&#10;Clear communication tools – In‑app chat, announcements, and updates made it simple to reach teams quickly and keep everyone informed in one central place.&#10;Efficient scheduling and time tracking – Creating schedules, tracking hours, and managing time‑off requests felt straightforward and practical, especially for shift‑based teams.&#10;&#10;Good visibility and accountability – Managers can easily see who’s working, what tasks are completed, and where follow‑up is needed.&#10;&#10;Scales well for operations – It works equally well for small teams and larger organizations with multiple locations or roles.&#10;&#10;Overall, the biggest strength of Connecteam is how it simplifies workforce management while staying intuitive for both managers and employees. It’s especially effective for organizations with frontline staff who need clear communication, scheduling, and task coordination in one place.
> 
> **Cons**: What I liked least about Connecteam was that, despite being very comprehensive, it can sometimes feel overwhelming or rigid, depending on how much of the platform you need.&#10;&#10;In particular:&#10;&#10;Feature overload for simple needs – Because Connecteam offers so many tools (HR, scheduling, tasks, communications), it can feel like more than necessary for smaller teams or organizations with straightforward requirements.&#10;Learning curve for administrators – While the employee experience is intuitive, setting up workflows, permissions, and policies can take time and require careful configuration.&#10;&#10;Customization limits in certain areas – Some features follow a fixed structure, which can feel restrictive if you want workflows or processes tailored very specifically to your organization.&#10;&#10;Notification fatigue risk – With chats, updates, tasks, and alerts all in one app, employees can sometimes feel overwhelmed if notifications aren’t managed carefully.&#10;&#10;Costs increase with scale – As teams grow or need advanced features, pricing can add up, especially when enabling multiple modules.&#10;&#10;Overall, the downside wasn’t functionality but complexity. Connecteam works best when teams fully commit to it as a central system; for lighter use cases, it can feel heavier than needed and requires thoughtful setup to avoid overcomplication.
> 
> My overall experience with Connecteam was very positive, particularly when managing frontline or operational teams that need clear communication and coordination.&#10;&#10;Connecteam stood out as a practical, all‑in‑one workforce management platform. Having scheduling, time tracking, task management, communication, and basic HR tools in one mobile‑friendly app made day‑to‑day operations more organized and efficient. For employees, especially non‑desk or shift‑based workers, the app was intuitive and easy to use, which helped support adoption and engagement.&#10;&#10;The communication tools were a major strength. Announcements, updates, and in‑app chat made it easy to share information quickly and ensure messages reached the right people. Scheduling and time tracking features were straightforward and effective, offering good visibility into shifts, hours worked, and availability. Task management also helped improve accountability by clearly assigning responsibilities and tracking completion.&#10;&#10;From a management perspective, Connecteam provided strong visibility and control, making it easier to oversee teams, monitor work, and handle routine administrative tasks in one place. The platform scaled well across roles and locations, which made it suitable for growing teams or organizations with multiple worksites.&#10;&#10;That said, the platform can feel feature‑dense, especially for smaller teams or simpler use cases. Initial setup and configuration require some time to ensure workflows, permissions, and notifications are aligned with team needs. Without thoughtful setup, there’s also a risk of information or notification overload for employees.&#10;&#10;Overall, I found Connecteam to be a robust and effective solution for frontline workforce management. While it requires some upfront investment in setup, it delivers strong value for organizations that need centralized scheduling, communication, and operational oversight in a single, mobile‑first platform.

-----

### "Initial Review" — 4.0/5

> **Teresa** | *April 23, 2026* | Construction | Recommendation rating: 7.0/10
> 
> **Pros**: Connecteam offers a solid solution for time tracking and employee location management, especially for teams working remotely or in the field. The time clock feature is easy to use, allowing employees to clock in and out directly from their mobile devices, which helps reduce time theft and manual errors. The GPS tracking adds an extra layer of accountability by showing real-time employee locations during shifts, which is particularly useful for managers overseeing distributed teams. However, some users may find the location tracking a bit intrusive if not communicated properly. Overall, it’s a reliable platform that improves workforce transparency and operational efficiency.
> 
> **Cons**: One of the main drawbacks I experienced with Connecteam was its integration with Sage 100 Contractor. The connection between the two systems felt limited and not as seamless as expected, often requiring manual adjustments or extra steps to ensure data synced correctly. This created inefficiencies, especially when trying to streamline payroll or job costing processes. At times, discrepancies between the platforms meant double-checking entries, which defeated the purpose of having an integrated system in the first place. Improving this integration would significantly enhance the overall user experience.

-----

### "Organized and mostly easy to used" — 4.0/5

> **Crystal** | *December 26, 2025* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: I like being able to see and edit scedules easily, as well as creating forms and chats for the team. Subtasks on the schedules are great because we can see how busy each person is during the day.&#10;&#10;The time tracker is also great because we can see and remind eployees to sign in/out due to their in time activity on the app. Also great that they can adjust their own hours in real time before thwir timecard is reviewed for the week.
> 
> **Cons**: Unless you are an admin, you are not able to create subtasks on other employees scedukes. This is tricky as we like to make notes for each other and if something needs to go on there, non admin haave to ask admin to add it.&#10;&#10;The other frustrating thing is the view when signing in from my phone vs. The computer. On the computer, I'm automatically signed in as admin, whereas in my phone, i have to click into being an admin before doing anything on there. It would be better if it just signed me in as admin on my phone automatically. &#10;&#10;There are too many plan upgrades needed when we want to add things like extra subtask spots, which makes it seem like the value for the money doesn't seem worth it all of the time.
> 
> This is still a new ish system for our company, and we are still learning the ins and outs but we haven't had any issues with bugs or the system crashing, so that's a plus.

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## Links

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