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Aimsio Reviews

4.5 (13) Write a Review! Canada Local product

About Aimsio

An all-in-one field management software. Includes a web portal and a mobile app (iOS or Android).

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Pros:

Not Available

Cons:

Not Available

Aimsio ratings

Average score

Ease of Use
4.4
Customer Service
4.7
Features
4.4
Value for Money
4.2

Likelihood to recommend

8.2/10

Aimsio has an overall rating of 4.5 out 5 stars based on 13 user reviews on Capterra.

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Nick
Nick
Systems Engineer in Canada
Verified LinkedIn User
Oil & Energy, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Function but a bit slow and requires modifications

4.0 3 years ago

Comments: Time entry and tracking is greatly improved from any paper or Excel manual entry process

Pros:

The ability to enter and manage time tickets is great and when set up with standard equipment assigning cost to a job is quick and easy. Getting customer signatures on work tickets directly in the field let's us turn work tickets into invoices much more rapidly.

Cons:

The interface is extremely slow at times and simple features like employee work summaries requires a bunch of customization.

Graham
Manager, Business Development in Canada
Oil & Energy, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Exceptional Customer Service - Constantly Improving Product

5.0 5 months ago

Comments: Our overall experience with Aimsio has been outstanding. Transitioning from a paper-based system to a digital platform was seamless, thanks to Aimsio’s user-friendly interface and features. The mobile app, reporting capabilities, and scheduling tools have improved our efficiency and communication. The support team has been incredibly helpful throughout the onboarding process and beyond, ensuring we maximize the platform's potential.

Pros:

We recently transitioned from a paper-based system to almost entirely paperless, thanks to Aimsio. After evaluating many web-based and software solutions, we chose Aimsio for its clean interface and integrations. The customer service has been exceptional, both during the onboarding process and in the six months since we’ve been live. Our staff and customer base quickly adapted to the program. The support team continues to assist us as we grow into the system and optimize our workflow. We couldn’t be happier with our choice.

Cons:

The system's limitations are similar to those of other web-based solutions. At times, we have made customization requests that require platform-wide updates or changes. As a result, we have had to modify some of our own processes to work within the system's limitations.

Lianne
Canada
Used the Software for: 1+ year
Reviewer Source

Personal Thoughts

3.0 8 years ago

Comments: I have missed most of the experience while this new software was actually put into place. Using the software is easy, but could be more efficient in terms of having to go back and forth between screens when something is new. For me, I am in accounting and find that the only accounting option with this is to export the information into the accounting program - I am not totally comfortable with this. Importing and Exporting in an accounting program has always made me nervous, like you have to really check everything. I have had a poor experience with that in the past. Computers are great - but not 100% trustworthy. However, I can't really comment on it in this program as we have not yet put that into play. We will be though, and I am really hoping it will go smoothly. The way we do use the program seems to be working, with a few tweaks to be made here and there. I find everything entails a lot of steps, which was something I was trying to get away from but....
Overall it is user friendly and simple to learn, seems to keep the data in check and do what it is supposed to do. As far as pricing goes - I think it is very expensive for what it is.
The staff I have worked with are great people. I have worked closer to Abbas Sarraf and I find him to be very smart. He is very helpful and wants very much to make sure you are a happy customer. When it comes to the accounting stuff, his ambition to learn what he needs to learn to understand what you are looking for so he can provide that for you is fantastic.

Pros:

User friendly

Cons:

Too many steps

Kayla
Process Improvement Specialist in Canada
Oil & Energy, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Outstanding

5.0 8 years ago

Comments: I have had the pleasure of working with the Aimsio platform for over 2 years and have not been disappointed. Several features have significantly reduced annoying administrative work that used to severely affect overall efficiency. For example; the ability to add our own Work Rules to Field Ticket entry which minimizes costly data entry errors. We were able to apply standard rules that data entry should follow and any data that does not follow these rules issues a warning to the user. Additionally, the system completely syncs with our ERP (Spectrum) which reduces data entry in many ways! Now, equipment, manpower, projects and clients only need to be entered in one system and then they are available in Aimsio for Field use. And it goes both ways; now Field Tickets, which were previously easily lost/misplaced or hard to read are synced back into our ERP for Payroll and Invoicing. No duplicate entry required. The overall experience with Aimsio has been top notch! Customer support is always quick to respond to questions and the learning curve for Field Users is next to none! Thanks Aimsio!

Pros:

User Interface Easy Learning Curve Configurable Data Rules Friendly Customer Service Web App iOS App Flexibility

Verified Reviewer
Verified LinkedIn User
Oil & Energy, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use! Good way to keep organized with people in the field

5.0 6 years ago

Comments: It is easy to keep the projects in the field organized without having to track the employees down. We can communicate through the software. We get the footage and weekly hours and it keeps it very organized.

Pros:

It is very user friendly. We have not had a problem with communicating and getting what we need back in the office from the field.

Cons:

There is honestly nothing I do not like about this software. I have yet to run into an issue. The guys in the field use it to send in hours and it is the easiest way for us to keep in contact.

Taylor
Administrative Supervisor in Canada
Oil & Energy, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

The product they offer is good. We are still refining it to work for our company, but strong bones.

4.0 8 years ago

Comments: Our experience has been good. It took a while to get to where we are, but it is still pretty good. We had to refine it and tweak it to our standards, but it has become easier to use. I like how simple it is.

Pros:

I like how simple it is to create invoices. Just a few clicks and its done. It is nice how it includes JHA's and work orders as well.

Cons:

It has taken a while to get up to the standards we need. It has been a process in figuring out what works, and what doesn't. We also get charged lots of the time when we need changes which is not good.

Verified Reviewer
Verified LinkedIn User
Construction, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Great agile software

5.0 7 years ago

Pros:

- Amazing piece of software that can pretty much do anything you program it do - Very agile - Can integrate with anything

Cons:

Cloud-based so no on-premise software available Not too much else to say - it's fantastic and very well thought out.

Karly
Account Receivable in Canada
Used the Software for: 6-12 months
Reviewer Source

Good for what I need it for

5.0 6 years ago

Comments: Saved a lot of time and headaches.

Pros:

I find the program very easy to use and to navigate through the different options. Reports are very handy.

Cons:

I am finding an issue with some double billing of items. Sometimes it takes a while to load but that could be our connection.

Loretta
Payroll Administrator in US
Oil & Energy, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

So far so good.

5.0 6 years ago

Pros:

The software is portable and easy to use. Training new employees on the software is very easy and takes almost no time.

Cons:

I think that the software needs more options for reporting or even a place where you can build your own reports. It also needs and easier way to change or update hours worked.

Amy
Tool crib attendant in Canada
Used the Software for: 1-5 months
Reviewer Source

This program offers many features and options, very flexible.

5.0 6 years ago

Pros:

Ease of access, versatility, you can change this program around to how you need it to look and feel. integrates with Quick books.

Cons:

no complaints, this program runs how I need it to every time I use it. appears very user friendly, will continue to use.

Loretta
Payroll in US
Oil & Energy, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Not meant for Oil and Gas industry

3.0 6 years ago

Pros:

Ability to use iPads for the software. Ability to access the program via wifi from anywhere.

Cons:

Depending on your task and having to switch between iPad and computer. Reporting was lacking.

Erin
General Accountant in Canada
Oil & Energy, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Erin's Review

5.0 8 years ago

Comments: The set-up was easy and it is very user friendly in comparison to some other online procurement systems that I've used.

Pros:

easy to set up and easy to use.

Cons:

too many field to fill out, quite time consuming

Mitchell
Safety Manager in US
Oil & Energy, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Still working the bugs out

4.0 6 years ago

Comments: Being able to accurately track employees, assets , and billing all in one program.

Pros:

The tracking and the ability to send messages to an entire crew with one click. Also, the ability to easily drag members from one crew to another

Cons:

There is a learning curve to using the software can be challenging. Also getting the software set up to fit you particular way of doing business can be challenging as well.