--- description: Learn more about Hostaway pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hostaway Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/30616/vacation-rental/software) > [Hostaway](/software/152433/hostaway) # Hostaway Canonical: https://www.capterra.ca/software/152433/hostaway Page: 1 / 62\ Next: [Next page](https://www.capterra.ca/software/152433/hostaway?page=2) > Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. > > Verdict: Rated **4.8/5** by 1524 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Hostaway? Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1524 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hostaway - **Location**: Helsinki, Finland - **Founded**: 2015 ## Commercial Context - **Pricing Details**: The pricing options are based on monthly or annual subscriptions. Contact Hostaway for a customized pricing plan based on the size of the business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, Dutch, English, French, German, Greek, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Accounting Software - Booking Management - Booking Notes - CRM Software - Calendar Management - Campaign Management Software - Channel Analytics - Channel Management Software - Communication Management - Contact Management Software - Customer Support Software - Document Management Software - Dynamic Pricing - Employee Management - GDS/OTA Integration - Guest Experience Management - Housekeeping Management - Incentive Management - Inventory Control Software - Lead Management Software - Maintenance Management Software - Marketing Automation Software - Multi-Channel Distribution - Multi-Channel Management - Online Booking - Online Payments - Opportunity Management - Order Management Software - Partner Management - Partner Portal - Payment Processing Software - Performance Metrics - Pipeline Management - Point of Sale (POS) - Promotions Management - Property Database - Rate Management - Rental Property Management Software - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management Software - Room Inventory - Third-Party Integrations ## Integrations (63 total) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... and 48 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Vacation Rental Software](https://www.capterra.ca/directory/30616/vacation-rental/software) ## Related Categories - [Property Management Software](https://www.capterra.ca/directory/30929/rental-property-management/software) - [Vacation Rental Software](https://www.capterra.ca/directory/30616/vacation-rental/software) - [Channel Management Software](https://www.capterra.ca/directory/30678/channel-management/software) - [Hospitality Property Management Software](https://www.capterra.ca/directory/20031/hospitality-property-management/software) - [Hotel Channel Management Software](https://www.capterra.ca/directory/31615/hotel-channel-management/software) ## Alternatives 1. [Buildium](https://www.capterra.ca/software/47428/buildium-property-management-software) — 4.5/5 (2205 reviews) 2. [Guesty](https://www.capterra.ca/software/159377/guesty) — 4.4/5 (465 reviews) 3. [Entrata](https://www.capterra.ca/software/20372/entrata) — 4.6/5 (444 reviews) 4. [DoorLoop](https://www.capterra.ca/software/211768/doorloop) — 4.8/5 (704 reviews) 5. [ResMan](https://www.capterra.ca/software/135182/resman) — 4.6/5 (601 reviews) ## Reviews ### "Incredible Support and Knowledge base learning" — 5.0/5 > **Dean** | *October 31, 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: orking with \[sensitive content hidden\] from HostAway has been nothing short of exceptional. From the very first session, it was clear that she not only knows the platform inside and out but also genuinely cares about helping clients understand it at a deeper level. \[sensitive content hidden\] training approach is both insightful and engaging — she breaks down complex processes into simple, relatable analogies that make learning effortless. She never rushes through topics and always ensures full understanding before moving on, which made the entire onboarding experience smooth, productive, and even enjoyable. Her depth of knowledge, patience, and professionalism truly stand out. Every question was met with a clear, confident answer backed by practical, real-world examples that instantly connected the dots. She provided not just information, but valuable insights and best practices that will help us operate more efficiently long after the onboarding is complete. \[sensitive content hidden\] embodies what every onboarding specialist should be — knowledgeable, approachable, and genuinely invested in her client’s success. Her positive energy and structured approach turned what could have been an overwhelming process into a seamless, empowering experience. If there were a rating higher than five stars, \[sensitive content hidden\] deserves it. HostAway is incredibly fortunate to have her on their team — she represents the platform’s excellence in the best possible way. ----- ### "Smooth Onboarding with Outstanding Support" — 5.0/5 > **Sonya** | *October 29, 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Hostaway’s onboarding process is streamlined, supportive, and designed to get you up and running quickly, especially if you're syncing with platforms like Airbnb, Vrbo, or Booking.com. > > **Cons**: The initial setup was more time-consuming than expected, there’s a lot to configure between listings, fees, automation, and channel syncs. Once it’s all dialed in, it runs smoothly, but onboarding definitely requires patience and attention to detail > > My onboarding experience with Hostaway was thorough and well-supported, thanks in large part to \[sensitive content hidden\]. He was patient, knowledgeable, and incredibly responsive, walking me through each step of the setup process with clarity and care. From syncing channels to configuring fees and customizing the booking engine, \[sensitive content hidden\] made sure I understood not just how to do things, but why they mattered. While the platform itself has a learning curve and setup can be time-consuming, having a dedicated onboarding specialist like \[sensitive content hidden\] made it feel manageable and even empowering. I felt heard, supported, and set up for success. ----- ### "Amazing customer support\!" — 5.0/5 > **Marc** | *February 23, 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It is a great platform for managing my short-term rental business. It is amazing what I can do as one person managing so many rentals. I couldn't be without it. Customer support is amazing as well. > > **Cons**: Nothing negative. Everything has been positive thus far. If I had to say anything negative, it would be their integration with VRBO, but this is more on the VRBO side than Hostaway. > > Hugely positive. I would recommend it to anyone looking to rental short term accomdations. The onboarding and continued customer support is great. ----- ### "5-star experience with Juan Miranda of Hostaway" — 5.0/5 > **Brad** | *June 2, 2025* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: We had an excellent experience working with \[sensitive content hidden\] during our onboarding with Hostaway. From day one, he was professional, knowledgeable, and incredibly patient. He guided us through every step of the setup process with clarity and confidence, making what could have been an overwhelming process feel smooth and manageable. \[sensitive content hidden\] was always quick to respond to our questions and went above and beyond to ensure we felt comfortable and confident using the platform. His support made all the difference, and we're truly grateful to have had him as our onboarding specialist. Highly recommend\! > > **Cons**: The volume of work required to create automated messages. I thought there would have been more templates available. > > It has been good. Again, a lot of work connecting the dots in the automated messages, and trying to understand the triggers when payments are not met. I would recommend that Hostaway have default auto-messages that go out when payment thresholds are not met. ----- ### "Good value for standard features" — 5.0/5 > **Anonymous User** | *November 11, 2025* | Hospitality | Recommendation rating: 2.0/10 > > **Pros**: Easy to use Good functionality Allows for communication with cleaners Seamless and streamlined calendar management > > **Cons**: A bit pricey Limited customization and clunky interface; support responses are slow and not always helpful. ----- Page: 1 / 62\ Next: [Next page](https://www.capterra.ca/software/152433/hostaway?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/152433/hostaway) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data