15 years helping Canadian businesses
choose better software
About Quicken
Rental property and personal finances management solution with tenant information tracking, income management, and expense tracking.
Every updated gets better. I love to be able to track every dollar I spend, and can categorize it.
Also, when I bought the CD I could keep up with my loans and investments. Now you have to pay quite a bit more to do that.
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Filter reviews (399)

Ideal for My Solorpreneur Marketing Consulting Business
Comments: I am very pleased with the ease of entering data into the system. It saves me the cost of having a bookkeeper. I am able to categorize expenses myself and take full advantage of knowing what i was buying for business and for personal life. I know it is saving my a lot on my taxes, as I have proof of my deductions versus just guessing. It used to take me days to prepare my docs for my CPA not it is in a matter of hours I have all the numbers she will need.
Pros:
The best feature I like is the way you can split items on a receipt into their own categories. For example, I go to Walgreens and buy cosmetics, copy paper, thank you notes, and business head shot photo prints. I enter Walgreens for the Payee, then I assign / split where the expenses will go in my categories. Cosmetic - Personal Care, Copy Paper, thank you notes - Business: Office Supplies, Photo prints - Business: Photography. I make my tax reporting a breeze for my Schedule C line items. I also love generating reports on income and expenses. Great for planning or estimating funds for seasonal work loads.
Cons:
It actually has more features than I want to use. For example - the investment section, I tried to use it - but to enter buy - sell information and dividends and details was way too time consuming for me. I just as soon get my reports from my brokerage firm.
Alternatives Considered:
Best Desktop Accounting Software
Comments: That software allows you to back up in the cloud and your computer. It has all the special effects at Quickbooks.
Pros:
Ease of use and it allows you to add multiple businesses or personal accounts. The price is what it should be for accounting software. Excellent Support, I used the support two times and was very impressed with the customer service.
Cons:
No way that I know of to recover the password vault.
Using Quicken Since Its Inception
Comments: I have been using Quicken since it was running on MS-DOS - a long time. This software has always met my financial record keeping needs.
Pros:
Relatively easy to set up accounts, enter data and create reports
Cons:
Would like to be able to make a direct connection to my bank for bill paying - i.e. Enter a bill payment into Quicken and have Quicken directly tell my bank to initiate a payment to a vendor without having to go to my bank's web site to enter and initiate a payment.
30-Year Quicken User
Comments: Intuit is so exploitive, that I would actually consider them to be immoral and I have tried many times to move to a different product, but they make it very difficult.
Pros:
Of the personal finance managers, Quicken is probably the best. Other packages at or below this cost lack a majority of their features and in order to get them, you would have to upgrade to a much more expensive package, so it is at a price sweet spot.
Cons:
I've been using Quicken since 1992 and consider myself quite familiar with the package. The Quicken business model is and always has been exploitive and has been adding and subtracting features for years in an attempt to always have a new product to sell. Their current subscription model is no different. However, they never improve the product. There are bugs still there that have been there since the 90's. They're reports and windows do not zoom. They do not use Windows conventions, for example keystrokes. When working properly, it provides a lot of value, but it is very easy to introduce errors into the data and impossible to fix them. Their customer support is an absolute joke. It's normally a 40-minute queue to talk to an idiot and they are so propaganda driven, that they delete any negative posts or reviews from their sites and their forum. They purposely obstruct you from transferring to their competitors. I myself have had to purchase 7 versions of the program since 2000 and that's BEFORE they moved to a subscription model. Every release introduces more bugs, but they make it impossible to freeze a particular version, constantly cutting off web access and they have Upgrade Nags constantly that you can't get rid of. And they are entirely shameless about it.
Alternatives Considered:
Quicken Keep it SIMPLE Get it Done
Comments: Easy to use, simplified and better that QuickBooks when it comes to smaller businesses.
Pros:
Quicken has everything needs for a small business. You won't get confused with unnecessary tabs and areas and you will find evet daily that is needed to track your business finances from cost to profit
Cons:
If you are a mid or larger size business, quicken is not for you.
Have used it for years, still liking it!
Comments: Good, easy tool to track your money, some technical issues with downloading.
Pros:
Quicken quickly and efficiently tracks all my spending, earning and investments, and I have been able to link most of my accounts so it does it automatically.
Cons:
Not all accounts can be linked, especially not international ones. And occasionally it has brought in duplicate transactions which are a nightmare to reconcile.
quicken is inexpensive but has errors
Comments: I liked the price and the short learning curve to get up and running. I liked the flexible reporting available. There was a lot of trouble importing transactions which is why I stopped using it. It wouldn't import automatically and I had to download from the bank and Paypal and then upload.
Pros:
I liked the price and the short learning curve to get up and running. I liked the flexible reporting available.
Cons:
There was a lot of trouble importing transactions which is why I stopped using it. It wouldn't import automatically and I had to download from the bank and Paypal and then upload.
Powerful accounting software
Pros:
It is a powerful accounting tool that can provide a visual overview of different accounts.
Cons:
We need to reconcile frequently; otherwise, we will make mistakes easily.
Good software but poor customer support for Canadians
Comments: Poor. On-going yearly subscription keeps going up significantly. Have to look for another software to replace it.
Pros:
Ease of use. Easy to download data from bank sites.
Cons:
Very poor customer support. Had to use US number to call and had to pay a big bill. Very poorly supported for Canadians.
This is a great software for basic accounting
Comments: We use this for accounting for our small private school. It works well but in this situation since we don't make invoices and need the features that Quickbooks offers.
Pros:
It is a very basic easy to use software.
Cons:
It works great for basic use but lacks many features of Quickbooks if you need them
Lack of availability for Mac
Comments: I cannot say more than I already have. I’ve had to save information on my Mac and then pick it up on my PC just to send an invoice. This is inconvenient. It takes time that could be better off spend doing other things. Please, Quicken, bring Home and Business to Mac. Also, allow the ability to edit previous entries. I’ve noticed issues in the past that could have been easily fixed with an edit button, but you cannot. This should be fixed. As the leader in accounting software, it should have more features available than it does.
Pros:
Quicken seems to be the go-to accounting software in the industry, so naturally we went with it. We were very happy with Quicken, as it is easy to teach to our new employees. I also really like the seamlessness of the program between a Mac and a PC. My laptop is a Mac while my home computer is a PC, and I find that the program itself is very similar on both platforms, and thus very easy to use. However, we initially intended to purchase Quicken for Home and Business, but it is not available for Mac, so we had to take a step back and purchase Quicken Premier. This was more than slightly annoying, but we managed to make it work.
Cons:
The lack of availability of Home and Business for Mac is a big con for me. The Home and Business program allows for custom invoices, which would look really good for our small business. We also wanted the ability to track our profit and loss, so we purchased it for my home computer. We can still send out the custom invoices on our PCs, but it would be a lot easier if it were available for Mac. Hopefully, there will be an option to purchase Home and Business in the future for Mac.
Great for general accounting...
Comments:
We have 65+ rental properties. I had waited to enter them into the rental property part until I worked out the kinks of the accounting part. I had issues with bank connectivity and then mobile sync was not working properly. After I got that fixed, I decided that in January I would start entering in my tenant's info. Here are my problems:
1. Most of our houses are section 8 which means 2 checks and NO, you can not just have 1 housing payment that you split into your houses and have those apply to your tenants. you HAVE TO MAKE A SEPARATE TENANT for EACH house labeled section 8 (or what ever) and house number or something to uniquely identify it. PAINFUL!!!!!!!
2. Lets say you have an invoice from Vendor A and they have invoiced you for 3 properties. You have to put the invoice on the tenant side (each invoice to each house) then when you go to pay Vendor A- it prints multiple checks. Not just one check or an option to pay several invoices for vendor A. THAT IS CRAZY!!! (For me it was going to print 10 checks to the same vendor. I then went to the banking side and made a check, tagging each property which then printed one check but the system did not enter the charges into the tenants side. So you need to do double entry. WHO HAS TIME FOR THAT?
I called customer service-super nice but spent SEVERAL hours trying to get it figured out. They ended up saying how terrible it was.
3. There are no useful reports.
Bottom Line:
I ended up going with a property management software. I interviewed Builidium, Appfolio, and a few others. Expensive but hopefully it will help me out in the long run. Anything is better than this.
Pros:
easy to change the payee/category/tag
Cons:
see above
RENEW SUBSCRIPTION REMINDER
Comments: WAS A VERY HAPPY USER FOR 21 YEARS.....NOT NOW!! THEY SHOULD ADVERTISE IF YOU DO NOT PURCHACE THE MEMBERSHIP THEY WILL MAKE YOUR EXPERIENCE WITH THE SOFTWARE NOT USER FRIENDLY. IF YOU ARE A BUSINESS LIKE MINE THAT YOU DO NOT INTEND TO DOWNLOAD INFORMATION FROM ONLINE....YOU MAY WANT TO CONSIDER A DIFFERENT PROGRAM BECAUSE THEY ARE TAKING UP YOUR SCREEN SPACE WITH ADVERTISEMENTS.
Pros:
I HAVE BEEN A QUICKEN USER (MOSTLY 2004 VERSION)FOR OVER 21 YEARS. I FINALLY SAID I SHOULD UPDATE MY QUICKEN PROGRAM. THAT BEING SAID I UPDATED TO 2019 VERSION. THE PROGRAM IS WHAT I EXPECTED TILL THE TRIAL MEMBERSHIP RAN OUT THAT THEY GIVE YOU FOR PURCHACING THE PROGRAM. I DO NOT NEED ANY DOWNLOADS FROM BANKS ETC. I ENTER ALL MY INFORMATION MANUALLY. THEY SAY YOU DO NOT NEED TO PURCHACE ANY ADDITIONAL MEMBERSHIP IF YOU WANT TO ENTER MANUALLY.
Cons:
THEY TAKE UP YOUR AVAILABLE SCREEN SPACE WITH A LARGE BANNER ADVERTISING TO RENEW YOUR MEMBERSHIP. SO NOW YOU CANNOT USE THE SCREEN SPACE AND SEE YOUR BALANCES AND OTHER INFORMATION EASILY. MEMBERSHIP IS $89 A YEAR. THAT IS A HEAVY COST TO PAY TO REMOVE THEIR ADVERTISEMENT FROM MY SCREEN!!!!
Extraordinary for following your financial status, all around incredible.
Comments: Exceptional for getting your records all together and starting to see elevated perspective where you and your money is. I could have done without the evaporated features before my last update yet i'm adequate now. It's one of my essential applications!
Pros:
It's a direct mechanical assembly to use for most business structures fit for managing trades, taking everything into account, and repeat. It is the best product (in my opinion) to follow records, adventures and business pay/expenses in all cases spot and on your work region rather than having that information simply on the web. Having the option to see each record in one spot truly permits you to all the more likely control your funds and spending plan. It's absolutely the best.
Cons:
What I have gotten extremely astounded with is the marking in and my intuit ID. At whatever point the systems logs me out, for no good reason, whenever I log back in, it just doesn't take me to my standard page, it makes another page and new record for me. It's terrifying and it has been occurring even more once in a while. In like manner, I do feel the spending section of the application could use some work. I genuinely cherished it as a matter of first importance, however at this point it is fairly a desolation to use and have not used it since.
Quicken has lost its way
Pros:
Quicken allows for standard management of finances and in the deluxe version has a host of features including budget management, investement management, and more.
Cons:
The problem with Quicken in today's age is that it has passed through many corporate hands and the core problems have never been fully addressed. The system is glitchy. The connections to banks and financial institutions are sometimes inaccurate. But worst of all, the platform has changed to a subscription model where previously owning the software allowed for many years of use. After an "update" in the fall of 2017, my 2016 version stopped working. Online support stated it was a problem with the update and we needed to reinstall, but when we did we could no longer download our transactions. This was a scheming and greedy way for Quicken to try to push users into the 2018 subscription model. With that kind of treatment of it's customers, I'd recommend you go elsewhere.
Don't give up - it's probably worth it.
Comments: I had used many different types of accounting software for small and large businesses. So when I wanted a software program for my own purposes, and to grow from our personal finances into a small side business, I expected to use Quickbooks because I was familiar. Someone recommended Quicken. I tried to set it up 3 times in a free trial period, but it seemed very difficult, so I let it slide. One slow day, I persevered and completed the set up. Thank goodness I did. Once the set up is complete, the functioning is so much smoother and easier than Quickbooks was for my purposes. I'm so glad I didn't give up. I am saving time and money by using Quicken now. Well worth the effort in the set up.
Pros:
The functionality has impressed me. It's bill pay feature is better than I had anticipated, and it's layout and easy viewing is making it one of my new favorite accounting software programs - and I've had many. I didn't think I would want to stray from Quickbooks, but 3 months in and I am thinking I may not want to ever go back. Correction.... I am thinking I may not ever NEED to go back.
Cons:
I was a little overwhelmed in the set up - which is why I set up my accounts in the free trial 3 times and let it sit for months. It seemed too daunting and I was scared it would be way too complex and difficult to navigate. I just didn't give it chance. Once you get past the start, it's way easier, I believe, than Quickbooks. Simpler, so it may not be for everyone, but it is for my purposes.
100% UNRELIABLE - prepare for lost data and hours of rework
Comments: if you are considering purchasing this software, run like the wind
Pros:
I like that I can create different accounts and it's somewhat easy to do searches and run reports for my rental expenses. I was happy with the software for about the 1st month I had it.
Cons:
This is hands down, the most buggy software I've ever used. I use the mobile app to input receipts and then I sync with the desktop.. only I find myself on the phone with Quicken support almost every single time I use it because it won't sync to the cloud properly. Sometimes I get errors, other times, not all the receipts transfer over and they often have to reset my cloud which deletes hours worth of work i've put in. What's the best thing EVER??? Trying to find what data was deleted and starting all over again... yeah, my worst freakin fear. This software is EXACTLY my worst fear. completly 100% unreliable. I would go to a competitor in an instant if I could find an alternative and I look all the time. Maybe Neatworks.
Another all-time favorite agonizes in the mobile era
Comments:
Quicken needs to move faster to mobile and cloud if it really wants to survive.
100% integration with QuickBooks, additional security features, support for more cloud backup providers are features that should be already available but are no show.
Intuit own's Mint App is an example of how Quicken should be but, for some reason, they have decided to continue working on the same outdated software instead of relaunching.
Still, Quicken is a big respected brand in the financial software world that continues to be one of my favorites.
Pros:
- A longtime runner with a big user fan base - The very familiar interface allows old users to upgrade without a steep learning curve - Very similar Mac and Windows version allows painless platform switch - Supports most banks and account syncing in The US - Does not require a monthly or annual fee
Cons:
- The interface is beginning to look a bit outdated compared to new mobile apps available for iOS and Android - No equivalent mobile version available - Cloud syncing and backup is limited and not easy to setup (dropbox required) - Version to version upgrades sometimes include little to no enough new features for the price (That's why some users are still using 5-8 years old versions)
Quicken Customer Service and product ease of functionality drop since Intuit Split
Comments: After about two decades of relying on this software for myself and some clients, I am now reluctantly looking for a replacement program.
Pros:
It's super easy to utilize if you have basic bookkeeping experience and you are not accounting for investments. Menu options are sensibly grouped. Back up and restore super easy if you want to move copies of file(s) to different computers.
Cons:
Although this software has been very predictable and adequate for a long time, it has become less desirable since split from Intuit. Good luck getting thru to customer service, there have been so many complications to their change over that they are drowning in calls. Their operators are overwhelmed and seem to 'accidentally' hang up on a call all too frequently, after exhaustive hold times. I have been prompted repeatedly to change my passwords during the transition, and rather annoyingly, each time it is updated a different verification email is sent with a code that must be entered, that quickly expires. Don't get distracted, or you have to start all over! Just really inefficient, non-intuitive programming.
Mostly good/ some annoyances
Pros:
Links your bank account. Does recurring invoices Can file your taxes Payroll Can set up automatic payment for customers.
Cons:
Can link two recurring invoices for a customer. Ex. The regular monthly invoice then when the semi annual invoice needs to be billed it doesn’t link so I have to print two invoices. Also, when I print all the invoices it doesn’t print each person’s invoice right after the other. So I end up searching for that second invoice. It’s a mess. It sounds so confusing to read what I wrote. But basically sometimes I end up sending two separate envelopes on the same month for one customer because when it needs to be printed it doesn’t organize then invoices per customer.
Updates have bugs
Comments: Until a couple of years ago when the company was sold, all was fine, after they keep sending updates and they have bugs and I cannot used the software. Their customer service, never pick up and wasted hours of my time trying to fix. SO, if your time has no value, then this software is good but if you are effected by downtime, do not but this software.
Pros:
Used to like it when there no bugs in updates
Cons:
the forced updates have bugs. I had to let the update done this morning before I use it. After update, I cannot print checks. it goes in a look back to printing checks. Have spent many hours trying to reach customer service but no one picks up.
Subscrption Only - Goodbuy Quicken
Comments: Basic checkbook maintenance is good. All the "whistles and bells" added are not worth the cost.
Pros:
Easy to use
Cons:
Used Quicken for 20 years for only Checkbook management - latest versions REQUIRES an annual payment for services not used. Per Quicken Support - while the software is usable without renewing, you cannot remove the full side banner (top to bottom screen) and banner on the top that insists you renew, renew, renew. This is so irritating I switched software. If you are looking for a simple tool to just manage your checkbook QUICKEN is NOT it.
Quicken is great
Comments: It has been massively helpful with personal finance and keeping track of bank account balances.
Pros:
I like Quicken for how it's fairly easy to set things up. I prefer manual sync since I prefer creating payees on my own, but it gives me a pretty good view of my expenses and the stocks I have.
Cons:
I'm not a fan of the subscription pricing, but to their credit Quicken did credit me a discount when I asked them after initially purchasing the software without one. I do wish the budgeting was a bit better as it's not perfect, and sometimes I feel like the direct bank sync can be a bit wonky when it comes to sharing information.
Overall good, but has room for improvements
Comments: Check if the software works with your financial institutions prior to purchase.
Pros:
It's a very lean and simple tool to use for most business structures capable of handling transactions of all types and frequency.
Cons:
When I purchased this software a year ago, I was excited to use it because of its promise that the software works with most financial institutions. The hint here is "most". Unfortunately, the software doesn't support Capital one products and I am unable to load my transactions, I have to key them in manually. I am surprised that it doesn't support Capital One as it's a global financial institution. The biggest challenge that this software isn't based on subscription, and incurs frequent updates, some of them caused glitches and I had to spend hours on the phone with a service team.
Top Notch Software going downhill
Comments: I believe Quicken is making a mistake going subscription based only. I think they should offer a choice between product ownership or subscription based. After all these years with Quicken, I may be parting relationship because of this and I am not the only user who has the same sentiment. Short of going subscription based, Quicken would be a 5 star in my opinion.
Pros:
I have used Quicken software of various versions for over 20 years. Overall a great piece of accounting software. Provides flexibility reporting.
Cons:
Does not provide option to use account numbers (I have to incorporate account numbers within the account description) Current versions are not going to subscription based.