Lattice Reviews

Superpowers performance management

Comments: Lattice has been a great platform and it’s helped make us invest better resources and energy with our team members

Pros:

Lattice is an exceptional platform for managing ongoing performance, feedback from 1:1s, adding milestones for career growth! Very straightforward and intuitive to use

Cons:

Lattice needs more creative and innovative solutions for career growth ladder templates

Add Structure and Automation to your Performance Management

Comments: The overall experience has been awesome and the software has taken a small internal desire to implement better goals tracking and a more automated approach to 1:1 and reviews in general and it's accomplished that and more almost by osmosis. Just having the software put us in a better position to implement a process for each. The software itself is extremely approachable and simple but allows for a ton of flexibility in implementation and use allowing it to serve as much more than a simple, once yearly applicated software driven proecss around performance reviews int he traditional sense.

Pros:

The simplicity of use and flexibility in terms of custom use and application of different modules within the software. We approached this software with a process plan and goal structure in mind and Lattice was very resilient to it's implementation digitally as well as provided further insight into what better avenues there are and why. The Customer Sucess team is great with approaching additional product development endeavors through their support desk. Multiple times have been asked and seen functionality sought implemented in successive software updates

Cons:

Need to create better functionality around dual management (having co-leads/co-managers of teams) and their ability to review and provide feedback. It's too common to not be supported. Implementation and onboarding of the system was definitely one of the better experiences we've had although there could be more common touchpoints after the first review process to ensure for optimization and process improvement. Things have been a bit more "set it and forget it" after being transitioned off our Onboarding Success Manager although the Customer Success team accessible from the Intercom system has been more than helpful in the absence.

Functionality is good but usability (esp. navigation) is sometimes lacking

Comments: As an employee I feel indifferent about the platform and I am confused why we don't use an HR platform with integrated feedback function (probably because the HR platform we use doesn't provide the functionality Lattice provides?). I don't mind not using it but I don't hate it most of the time.

Pros:

As an employee I have found Lattice to be performing ok for quarterly reviews that we conduct. The interface is easy enough for us to select reviewers, write reviews, and receive feedback. We used the built-in Peoplism survey to conduct an DEIB survey and the reporting is great. I found it easy to understand the results and drill down where needed.

Cons:

1. when I am on the homepage I am often lost in trying to understand where I am supposed to go to complete the task (though the recent update on the homepage for ongoing tasks helps a ton).2. It's probably just my employer, but I feel like we are not using Lattice to its full potential. The only things we ever use are the reviews, vibe surveys, pulse surveys, and very rarely custom surveys targeting specific topics. The feedback and OKR function are rarely touched and only recently did we start using 1-1s. 3. We want to be choosing the reviewers for our next review cycle at an ongoing basis, and the opening and closing windows do not facilitate this process.

Great Performance Management Platform

Comments: Very happy user.

Pros:

Easy to navigate. Quick customer service responses. 1:1 feature is up on screen with every meeting to capture information. Engagement surveys & performance reviews are clean and easy.

Cons:

Based on feedback from managers not having an overview on 1:1 notes like you would in an excel document that can be beneficial when it comes time to review employee’s performance during EOY cycle.

Employee Engagement in One Convenient Portal

Comments: Lattice has been a great tool for our company to eliminate the use of many spreadsheets saved in a million different places. It allows managers and employees to manage the entire employee experience in one place. We have enjoyed implementing this for our company.

Pros:

I love that all parts of employee engagment are tied up in one fairly easy to use platform. From engagement surveys, to 360 feedback, performance management, one on ones, employee recognition, goals/OKRs, and employee growth plans. Lattice is able to fit all of these into one platform which makes employees, managers, and executives jobs simpler to manage!

Cons:

The interface is not always intuitive to use. Employees are constantly asking how to get places or how to do certain things. As an administrator I am often left unsure how to tell employees how to do things as they show up differently on the admin dashboard from the employee dashboard. The analytics on pulse surveys is not great either. It makes actionable steps from feedback difficult to find.

One-stop-shop for performance management

Comments: I like that this software is essentially a one-stop-shop for company-wide as well as individual performance management. It consolidates information and eliminates the need for multiple systems or individual files/spreadsheets. For goal setting, I really like how Lattice allows for transparency and collaboration.

Pros:

My company uses Lattice extensively for company-wide OKR planning/tracking as well as individual employee goal setting. Lots of customizable features (e.g. can make goals visible to entire company, private to certain teams, or private to individuals). Great tool for capturing performance reviews and peer/360 feedback. Loved the level of automation and reminder emails. The software can also hep with preparing for and capturing conversations during 1x1 meetings with direct reports. Lastly, I thought the "pulse surveys" were a cool feature.

Cons:

Sometimes the user interface can be a bit clunky; requires multiple clicks to get to where you want; next steps/where to click next are not always intuitive.

Makes 1:1s with my team so much better!

Comments: As a team manager, Lattice has been a dream. My direct reports already love it and are more engaged in our 1:1s because they have just as much ability to control the agenda. 1:1s have become more of a collaborative 2-way conversation, as they're meant to be. The creator's of Lattice have put a lot of thought into these critical types of interactions and it shows!

Pros:

I love everything about the 1:1s feature within Lattice. It is so easy to set up custom recurring agendas, and copy over agenda items from my team's weekly updates. It is very intuitive and easy to learn. I also love the "recommended for you" items in 1:1s. It helps me to guide the conversation, if need be. It's so easy to get an accurate pulse on how my team is doing with the "Updates" feature. And it works great going the other way too — I can easily add agenda items to the next 1:1 I have with my director.

Cons:

So far I have been very impressed. Everything is so user-friendly and intuitive that it is difficult to find something I don't like about this software.

A Great Way to Track Career Progression & Professional Growth

Comments: Overall Lattice is a great tool to ensure you are feeling fulfilled and committing yourself to professional growth. Our company uses this in every department and I think most employees appreciate that the firm is committed to helping employees progress toward personal, professional, and lifestyle goals.

Pros:

I really like knowing where my performance is at and where there's room to improve/grow. It's easy to keep ongoing 1 on 1 conversation with my manager tracked and managed in the system. I also really appreciate the opportunity to set personal goals that align with team initiatives and to reflect on past goals to see how I am progressing. We use the system for personal goals, team goals, and OKRs, and for career development! It's simple to use and effective when the entire team buys into using the tools.

Cons:

There is a lot of functionality, so it could be confusing to some users at first. At our firm the People Mgmt team had built out how-to guides and walkthroughs on how to optimize our individual profiles. Lattice also has a lot of documentation, so you'll be able to learn even if you feel confused or stuck with the various features/functionality of the system.

Easy to use platform and has great potential

Pros:

I love the props feature. I feel as though it’s a really quick and easy way to boost morale for folks. We have ours integrated with slack, which makes it easier than having to switch between apps. I also like that it’s just really straightforward and most features are easy to use.

Cons:

I feel like some of my old review cycles get left on my homepage and it can be confusing during a new review cycle. I wish there were a way to record accomplishments/improvements throughout the year, so that you refer back to it when giving self reviews come review cycle time.

Good tool for employee feedback management

Pros:

I use Lattice for team's performance reviews and track goals

Cons:

Nothing specific I would like to highlight

Lattice - a robust performance management tool, best in it's class!

Comments: I highly recommend lattice for an org of any size. For our org (under 200) it's taking away a lot of the manual work that we would have had to do without it. The implementation is relatively hands off, so it hasn't been too much of a strain on our small HR team.

Pros:

The best thing we've experienced so far is the customer support. Best i've had had with an HR platform! Our dedicated support rep is available (with a back up) for as many demos or trainings as we need for our HR staff, leadership, or managers. They also have a chat feature for quick questions! As for the tool itself - really great performance management system. We also use their engagement survey function and Grow. Grow allows us to create competencies and career tracks across any teams, as well as pair our career development with continuous feedback conversations. This has added great value to our org, since this was cited as a missing feature of our previous performance reviews. We're super happy with how the feature has added value to our org and increased our employee engagement and satisfaction!

Cons:

We preferred the engagement survey function in culture amp, but only slightly. Lattice does the trick, but is some functionality from culture amp that we miss (assessing how important certain factors are, better ability to sort departments within the system and not just as an integration/data flow from HRIS, customization, making changes after the survey out - to name a few.) The questions are very applicable though.

Great performance development tool

Comments: My overall experience using Lattice has been a very positive one, mainly for the use of performance development. This is a great tool for this.

Pros:

This is a really good tool to set and track the team's and company OKRs. It's a really good way to give Feedback. We can manage 1:1s and run performance Development Review cycles. It's really easy to use, clear, and great layout.

Cons:

I haven't had any negative experiences using the software, so far it seems very straightforward and easy to use.

Good Employee Review System

Pros:

The ability to keep track of personal and team goals is nice and the feedback feature is convenient too. It helps teams stay on track and provide updates on a weekly or bi-weekly basis.

Cons:

When it comes time to review a coworker, the only email notifications sent out are 1 week in advance of the closing date (unless there is a setting that management can change in the backend to make the emails more frequent?). This isn't very helpful because unless you can review the colleague that moment or that day, you often forget to go back and review them before the review period closes. It would also be great if feedback could be edited after submission because I've wanted to change the permission level and add more comments after the fact but once it's submitted, it is final. In these cases, I've had to delete the feedback and submit a new one with the correct permissions and total comments I initially wanted.

The Absolute Best Performance Management Software Period

Comments: It's been absolutely amazing! Prior to Lattice, we were using fillable PDF's! No one ever read those and they were a means to an end until we found something like Lattice. One other wonderful feature is being able to upload those PDF's as historical reviews that both employees and managers can view. Additionally, if someone switches to a new manager, their previous performance reviews follow them so that the new manager can view as well. :)

Pros:

I love literally everything about Lattice. It's intuitive, it's easy to navigate, the platform is wonderful, the customer support is amazing, the Help Chat with real live people is incredibly useful... It's obvious to me that someone with vast HR experience was involved in the design of this platform. The 1:1 feature is incredible as well! I love how Action Items and Agenda Items roll over to the next 1:1. And the Slack/Lattice integration for receiving and giving feedback is fantastic! I love having a Slack channel to post about things employees have done that deserves recognition and having it automatically go into the Feedback section of Lattice for that employee! Also, giving feedback in Lattice directly feeds into our Slack channel!

Cons:

Honestly, nothing. At least not so far. We just started utilizing it and I'll update my review if I come across any cons, but as for now, it's fantastic! 10/10!

Like BambooHR, but Better for Updates and 1 on 1

Pros:

Our organization recently started using Lattice to track feedback (great feature), 1 on 1s and weekly updates (after previously relying on a variety of other solutions like Asana or a Google Doc) and I’ve enjoyed the switch. The fact that unresolved talking points or objectives automatically roll into following 1 on 1’s seems so simple but in my opinion is a real game changer (nothing ever get missed week to week). We will soon be rolling out performance management (currently handled by BambooHR) and career growth and I’m looking forward to taking advantage of those features.

Cons:

I did find jumping between updates and 1 on 1s a bit clunky at times. The UI/UX for that experience specifically could be improved.

Overall, they're pretty good and better than most other vendors in the space.

Pros:

The customer support is amazing. They truly partner with you to make sure you get the most out of the solution.

Cons:

While the demographic scoring is really good, they have a tough time mixing in behavioral scoring into a single score/rank. Typically they have to create another field and then combine the 2 scores for something like A-1, B3, D1, etc. It would also be nice if Sales had some behavioral insights that showed them what behavior the lead did that gave them the score they have.

Easy and Innovative

Comments: With Lattice it's harder to forget to do performance reviews because of the reminder emails and it being front and center on the website. Also, since the questions are so clear and easy to understand it's easy to get the reviews taken care of without losing much of your day!

Pros:

I love how simple and straight forward it is to use! It really streamlines the performance review process and makes it so easy to access everything because it's all in one site. The reviews I've done through lattice have been easy to navigate and clear. It's nice to have one central place to go to in order to submit reviews instead of having to juggle multiple documents or pages for different reviews.

Cons:

I think the only complaint that I can think of is that sometimes the frequency of the reminder emails felt like a little much. However, that being said, without those emails it's very likely that the performance reviews would have slipped my mind until the last minute. Other than that I have enjoyed my experience so far and found it fairly innovative and easy to use.

Goal setting and team communication

Comments: Sending recognition to other members of the organization can be viewed by integrating the software with Slack. It has created an environment where everyone works harder to help others achieve their objectives.

Pros:

I like how Lattice can be used as a tool for setting goals individually, as a team and as a company. One on one meetings with Lattice can be used to track discussion points from previous meetings and future targets. You can also recognize other company members for outstanding work.

Cons:

We use the product for what it's designed for so I haven't found anything I like the least about it.

All-In-One Performance Management

Pros:

Our company had tried out several different systems and no company seemed to align with what we were looking for. After a few months of trial and error with other systems we purchased this software. It was exactly what we were looking for in performance reviews. It integrated with our HRIS. The UI is there. It's super easy to use. The analytics are awesome. Peer feedback is a breeze. This is exactly what we were hoping to find. Great product. Great customers service. Our team has been really impressed with this company.

Great, visual Performance Review & Check In software that makes HR functions easy (and fun)

Pros:

Visually engaging, easy to use, price is reasonable, triggers and automation are very helpful with managing a team.

Cons:

The home page or default page that it moves people to isn't as intuitive as it could be. Feedback is very helpful, but being at the top is kind of confusing for those employees only using Check ins.

Reviews finally not a pain

Pros:

Finally, an easy, straight forward way to handle the reviews and 1:1's with your employees.

Cons:

Some little UI bugs.. like missing the ability to cancel meetings once they are created and etc.

Great

Comments: Performance management, time management, goal tracking- its all amazing

Pros:

I love everything about this software. The best part is the 1:1 agenda and the collaboration on it.

Cons:

I would love to see where we can integrate the google calendar for 1:1 with the agenda and if the 1:1 gets rescheduled then it can reschedule in lattice automatically.

Okay online company internal review platform

Pros:

Forces employees to answer the same review questions and can organize reviews by manager and self-reviews

Cons:

Hierarchy of employees often causes errors for who is reviewing who. Software is very pricey for simple review platform.

Lattice is an Easy Way to Complete Performance Reviews

Comments: I love using Lattice for performance reviews because of its simplicity and pleasant design.

Pros:

Our company used Lattice for the first time this year during our annual review process, and I found the software to be extremely intuitive and easy to use. Nothing about the navigation was complex. I especially liked the auto-save feature which insured that even if my browser or computer crashed, I wouldn't lose my saved work. Lattice also offers a robust Help Center to answer any questions.

Cons:

The Org Chart feature is cool but it's very hard to navigate without accidentally zooming out (admittedly this could just be an issue with the Chrome browser).

Lattice is a great platform for growth

Comments: We use lattice at work to keep track of goals, possible improvements and feedback company wide.

Pros:

Lattice has a terrific user interface and intuitive features that make it easy to track your goals, amend them and move into the directions of self-improvement and innovation. Our company uses this as a means of providing feedback, planning meetings, etc. As a result, everything is integrated in one central place, making it a great tool for growth.

Cons:

Not really anything. At first, getting the hang of its features and utilizing it seemed like a drag, but it's miles ahead of other types of similar software in this class.