BrightHR Reviews

Great System

Comments: It has helped streamline or holiday system as it has often been troublesome trying to organise them around each other when you've to keep a minimum number of staff

Pros:

It keeps all of the information in an easy to use space and helps reduce the amount of paper needed for records. The leave request system is great and being able to notify staff when you've uploaded documents removes the hassle of ensuring everyone receives the information.

Cons:

The rota system is a little clunky. It would be great if you could copy a previous published rota or have some way to save the shift times so as you don't have to enter the start and finish time for each staff member on every day. You should also be able to change staff between fixed and variable shifts.

Easy to use HR system

Comments: The system is user friendly and has a range of functionality. The system is constantly being improved which is great.

Pros:

The system is user friendly and is easy to navigate. The system assists you in calculating holidays and the reports can be tailored to your needs.

Cons:

Once you amend an employees holidays to hours based on their working pattern or to a variable hour employee, you cannot update their profile again to go back to being in days.

Data & money held hostage

Comments: My data and money is being held hostage. In short, they invoiced me and then their sales guy [sensitive content hidden] wanted more money and to upsell me on more services. When I declined, he cancelled my service as what they invoiced me didn't cover what I was getting. I wonder if I will get my data and money back but I doubt it if this is how they treat customers that have been with them for years. I am resentful of the time they have wasted but I did always want to try Breathe HR.

Pros:

The app is simple and does the job. I just needed something to record annual leave and send reminders.

Cons:

The harassment from their sales team. I didn't appreciate the aggressive sales approach or the blackmail that followed, which was ultimately followed through with.

Review after help given.

Comments: Great, clear, help when needed, the team have all set themselves up without any dramas and now using daily. Also really handy with the absent request which comes through on my email. Just a lot smoother running.

Pros:

The easiness of setting it up and that I can monitor all of the teams clocking in and out. This has helped immensely in making sure we are all on time and what happens when there is an over run.

Cons:

Getting used to it, Ive signed up to the seminars as I don't feel like I am using it to its full potential. In the first form, I could not find our "industry" and have clicked the top one. We work in Arboriculture (trees).

Great Support

Comments: If your stuck on anything or unsure how to operate it, the Bright HR team are always on hand to take your call to support you. They are always happy to talk to you, it feels personal.

Pros:

its very easy to use, and the dashboard helps you navigate through the platform

Cons:

All the features are easy to use and keeps all holidays etc all in one place

Modern, user-friendly HR management software

Comments: As an employee using BrightHR, it has been a positive experience. I can't speak to the admin features, but my manager appears to be able to do everything he needs to without escalating further, and the user-side is well-designed and lays out key information simply. Everything works that way you think it should and it stores a range of useful data.

Pros:

Clean, mostly well-laid out web interface makes most operations simple. A range of useful information including holiday allocation/remaining, details of your time at the company, a calendar of holidays and absences in your team. All functions can also be carried out using the mobile app which works without problems.

Cons:

No major complaints. As a user I have been able to find all information and features that I have needed to manage my HR account (mostly annual leave-related).

Excellent product and customer service

Comments: No requirement for physical calendar which is prone to errors, staff can access planner anytime and anywhere, approvals for annual leave are straight forward and managed more effectively

Pros:

Very easy to use, straight forward setup, very quick to answer queries, customer support has been excellent so far - definitely the way forward to outsource HR for small businesses!

Cons:

Some areas needed a bit more explanation and guidance on how best to use

This makes HR a breeze!

Pros:

Asking for time off and coordinating the team's holiday schedules has never been easier. I like how simple it makes it for me to ask for time off and to choose which dates will be my holiday time off.

Cons:

I don't like how sometimes there are a couple of minor glitches in the calendar when trying to go back a page.

Great piece of kit

Pros:

Easy to use which allows us to focus on other aspects of work and allows employees to book holidays via the app which they find really useful.

Cons:

Some say its limited in its features, but I find it suits my needs and we're kept up to date from the sales/service team at bright of the up and coming features.

Keeps all your HR info in one place

Pros:

I love the request holidays function, that you can store files such as employment contracts on Bright HR and that you can view the calendar for your whole company/department - all this is one place!

Cons:

This nothing I don't like about this software!

Email Support can be slow/poor

Comments: I've asked twice for help with Bank Holiday and leave carry over concerns and response was slow in the first case and no reply to date for the second ?
Software is easy to learn as both an administrator and user, support issues leave room for improvement.

Pros:

Ease of booking holidays and other absences.

Cons:

Will not automatically add in Bank Holidays or carry over unused leave to next year.

Amazing Service

Comments: brilliant I cannot complain, always happy to help.

Pros:

easy to use, simple to understand and streamlines jobs.

Cons:

Not applicable, the service is fine the way it is.

Training Session

Comments: Easy going, [SENSITIVE CONTENT] was really lovley and patient

Pros:

Easy to use - beneficial for our company

Cons:

Nothing to report - everything is working in order happy with the software

FT review of Bright HR

Comments: We currently use excel spreadsheets to record everything. Just messy. This will improve systems and save time.

Pros:

Ease of use, everything in one place. Backed up to the cloud.

Cons:

I have not found any cons. we are very happy with the software

Regale

Comments: Have just signed-up this week so too early to fully review but looks very good so far

Pros:

Looks easy to use. Appears good value for money.

Cons:

Nothing so far. We are a new customer.

User Friendly

Comments: I am now able to organise staff, records etc. in an easily accessible way. I have had some excellent advice from the HR department and I followed it to our advantage.

Pros:

I really liked this system, which is easy to use, even for those less technical. The help staff are very knowledgeable and helpful. Its so pleasant to have someone take their time to explain both the benefits of the system and the assistance you can receive.

Cons:

Perhaps its a little too large for my immediate needs, but I can see its future benefit.

excellent costomer service

Comments: we have only just started using the system but it is already showing benefits in logging absences and storing documents.

Pros:

has every thing we would need. I especially like the folders to save sensitive documents. it will help keep everything in an easy to find and access place.

Cons:

the set up of employees is time consuming but obviously I understand why this is.

Bright HR

Comments: I find up until now we are stumbling int eh dark to try and wrap our head around the package but i'm confident going forward after today's training it will be good.

Pros:

I feel once we get up and running it will be very beneficial

Cons:

Trying to get my head around the software but after the training phone call today it should be a lot easier to use

HR Bright

Comments: helpful, keeps me organised

Pros:

clear and easy to use helpful to keep track of individuals holidays

Cons:

not being able to edit a shift pattern, would be easier if you could edit instead of having to create a new pattern

K&R

Comments: My experience with customer service has been outstanding, training and response issues have been handled with maximum efficiency.

Pros:

I am starting to use this software, but from the first experience, it looks very user friendly.

Cons:

Can't tell at this stage, as have not enouogh experience.

[SENSITIVE CONTENT HIDDEN] was a great help

Pros:

I am really enjoying using BrightHR so far. I had an induction call with [SENSITIVE CONTENT HIDDEN] and was really impressed with her knowledge and patience!! Thank you :)

Cons:

Cons: What did you like least about this software?

All in all the best help for a small business

Comments: Brilliant

Pros:

Theres is help there 24/7. You can keep all documents together.

Cons:

It's just hard when you don't know what your doing for the first time.

Prompt

Comments: I have yet to use BrightHR but from what I have seen it will be an asset to my company

Pros:

Ease of use and everything is in one place

Cons:

There was nothing I did not like as I think everything will be useful

User friendly and efficient!

Comments: As an Office Manager in a fast paced environment, this app is really user friendly and efficient, which makes it extremely good to use, a great addition to the BrightHR package.

Pros:

Fun and simple, pretty self explanatory.....

Cons:

have not come across any as yet!

Minds United FC

Comments: Excellent

Pros:

User friendly and just what we needed for our company