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TripLog Mileage Tracker Reviews

About TripLog Mileage Tracker

TripLog is an industry-leading mileage and expense reimbursement solution that increases employee productivity and accountability.

Learn more about TripLog Mileage Tracker

Pros:

I like having the convenience of keeping track of all of our mileages for our fleet. I don't haver to fumble through mounds of paperwork anymore.

Cons:

Policies of the company are onerous and customer service is the worst I have ever experienced if you want to cancel or get help/communication.

TripLog Mileage Tracker ratings

Average score

Ease of Use
3.9
Customer Service
3.9
Features
3.9
Value for Money
4.1

Likelihood to recommend

7.6/ 10

TripLog Mileage Tracker has an overall rating of 4.1 out 5 stars based on 82 user reviews on Capterra.

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Filter reviews (82)

Aaron
Aaron
Manager in US
Verified LinkedIn User
Chemicals, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Definitely recommended

4.0 6 years ago

Pros:

We were using MileIQ and switched to TripLog and it's been much better for us. Better price and I like that it has the Apple Watch app.

Cons:

When I turn it off while traveling I wish there was some kind of reminder to turn it back on because often days pass before I realize that it's not automatically tracking anymore.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Good, not great

4.0 6 years ago

Comments: This software has a lot of features that I would say are essential to easy mileage tracking for teams like variable auto-start options and shared locations. It just needs some finesse to make it something I don't mind looking at or jumping into regularly.

Pros:

I like the auto-logging feature and all the flexible options for triggering the recording of a trip either by a particular bluetooth connection, USB device or a handful of other options. I also like having centralized recording and reporting of mileage for my team.

Cons:

It's pretty ugly to look at – both the app and the website. I know it's just a reporting tool that aggregates data (nothing sexy) but that doesn't mean it can't have both form AND function. I need to spend more time trying to leverage the rest of the features (like Quickbooks integration and reimbursement) included but the last time I looked, I didn't feel like the help docs were super clear.

Verified Reviewer
Verified LinkedIn User
Insurance Software, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

WARNING -Look out if you need to cancel - NO REFUNDS

1.0 3 years ago

Comments: Worst experience I have ever had with any subscription. They just charged my Credit Card for another year's subscription, I canceled my subscription, no longer have use of the app but "Customer Service" [SENSITIVE CONTENT] just sent me a text message out of their policy -NO REFUNDS AFTER THE FIST SUBSCRIPTION IS PAID. So basically they are stealing the subscription fee they just charged on my card, I have no use of the app and do not need it and they have denied the refund.

Pros:

When I needed the app, it was useful most of the time.

Cons:

Policies of the company are onerous and customer service is the worst I have ever experienced if you want to cancel or get help/communication.

Verified Reviewer
Verified LinkedIn User
Sports, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

GREAT mileage tracker!

5.0 6 years ago

Comments: fantastic, thankful for a way to keep accurate recording

Pros:

Sync with your phone GPS or manually input - the ease of reporting is great for employees, and even for those who are self-employed. Valuable, inexpensive tool! Worth it!

Cons:

I don't remember to always use it. (that's user, not software issue.....haha)

Verified Reviewer
Verified LinkedIn User
Legislative Office, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Makes Tracking Miles Easy

5.0 6 years ago

Comments: Love how this app makes tracking miles so much easier and faster.

Pros:

As someone who has done ride share and delivery, this app saved me a lot of time. It is so easy to use and is so helpful if you are self-employed.

Cons:

I usually just end up manually starting and stopping the tracking because I sometimes am driving around waiting for a job to be assigned to me. That is more of a personal issue than a complaint about the app.

Maia
Maia
Owner in US
Verified LinkedIn User
Individual & Family Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Hit or Miss

3.0 5 years ago

Comments: Overall I like the ease of use with the app when it works., it does everything you would expect it to do. I use it with my iPhone and to be fair it could be my iPhone making it buggy.

Pros:

When the software was on it was on. It does what it is supposed to do. I like how the site gives you tips for writing off mileage at tax time

Cons:

It was very buggy some days I could not get the app to launch or it wouldn't track some of my trips.

Gregory
Gregory
Business Owner & Licensed Professional Real Estate Inspector in US
Verified LinkedIn User
Real Estate, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Saves Time & Money

5.0 6 years ago

Pros:

TripLog is easy to get started right away. The app is easy to use so I keep track of mileage, expenses, & tolls in one app. Great !

Cons:

There are some free apps which track mileage, but even though you pay for TripLog, I think it is worth the cost.

Jeanette
Jeanette
Executive Director in US
Verified LinkedIn User
Individual & Family Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great service

5.0 6 years ago

Comments: All of our mileage is tracked.

Pros:

I love that it is so easy to track mileage.

Cons:

The magic mileage option sometimes turns back on when I have it paused and I have to delete mileage that doesn't apply to my business.

Denise
Denise
Freelance Proofreader in US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Easy way to track mileage

5.0 7 years ago

Comments: Tracks info for tax deductions

Pros:

Triplog makes it easy for me to track any mileage that can be deducted, whether it is business related or medical.

Kelvin
Journeyman Plumber in Canada
Verified LinkedIn User
Construction, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Easily track mileage

4.0 6 years ago

Pros:

Love that you don't need to worry about once its active. Yoi just set it and it tracks your mileage where ever you go and stops tracking when your not driving. Easily track your mileage for tax write offs.

Cons:

The software does use a bit much of your phones resources. May drain your batteries and your not able to run it in battery save mode on.

Ted Adam
Director of Pharmacy Informatics in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Best App Experience for a Business Application

5.0 6 years ago

Comments: This has been a total solution for business application on mileage and staff tracking as well as payment for reimbursement ... TripLog has made unmeasurable adaptions for us!

Pros:

The team at TripLog are PHENOMENAL!! They are the absolute best team to work with that I have experienced! Anyone can call me anytime and I will be thrilled to positively promote TripLog

Cons:

The only improvement would be website speed

Danielle
IT Manager in US
Transportation/Trucking/Railroad, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Trip Log Mileage Tracker Review

4.0 5 years ago

Comments: Overall, the software is easy to use and has served it's purpose. The reporting is not great, but is workable.

Pros:

Set-up and deployment is very easy. Adding new users is a simple process. Approving mileage is easy to do.

Cons:

It is tedious and cumbersome to set-up and run the debugger when there is an issue that needs to be solved. For non-technical users, it is complicated to get the debugger set-up the first time.

susan
owner in US
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

great software, great price

5.0 6 years ago

Comments: it has helped us immensely in keeping organized.

Pros:

this is easy for all our people to use and keeps our records straight for all our vehicles

Cons:

a little hard to understand how to use features initially

Jonathan
Independent Contractor in US
Entertainment, Self Employed
Used the Software for: 2+ years
Reviewer Source

TripLog - Use This To Track Mileage!

5.0 3 years ago

Pros:

TripLog is a terrific program for logging your mileage and data management for backups and taxes. It allows you to start/end mileage for any project you may be working on with traveling involved. It also calculates your mileage based on the standard.

Cons:

It allows you to send out Excel files to your e-mail, but this layout isn't the most user friendly. Other than that I have had no complaints!

Tyler
VP OF SALES in US
Construction, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Best Mileage App I've used

5.0 5 years ago

Comments: As mentioned before, we love it. The sales rep I dealt with was extremely professional and knowledgeable. We had a few links during the implementation of this app and Support was very easy to work with.

Pros:

We absolutely love this software. We have tried 2 other application prior to Triplog and had nothing but issues. Trip log has MANY features that set them aside from their competitors, such as: Driving safety monitoring, Google maps confirmations, and beacon devices to use instead of geofencing.

Cons:

There's really not much I can complain about. I will say the desktop version can be somewhat confusing at first. If I had any feedback it would be to work on the desktop version and make it more user friendly.

Sergey
Owner in Canada
Security & Investigations, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Very positive

4.0 6 years ago

Pros:

Very good reporting Easy to use Many options Well built for small business with a number of employees and trucks.

Cons:

Lots of glitches A little old age in terms of user experience

Mark
President in US
Wholesale, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Full-featured Mileage App for Business Owners and Managers

4.0 6 years ago

Comments: It's been helpful in automating our employees' mileage reimbursement requests. No paper forms or Excel spreadsheets anymore. The fleet location map feature has also been a tool we use to efficiently identify employees' location during the day. We also use the app to spot check employees' reported times.

Pros:

Tons of features, lot of detailed reports available, incorporates commute miles, able to import customer name and address to associate with GPS coordinates.

Cons:

GPS is buggy and doesn't provide complete data at times.

Michael
Editor in Canada
Used the Software for: 6-12 months
Reviewer Source

Super easy to track your mileage for business.

4.0 7 years ago

Pros:

The software tracks my daily mileage and allows me to easily classify each trip as business or not. Then it tallys it up by week or by month and then at the end of the year to submit to the government. So many great features and settings you can tweak.

Cons:

Nothing much to report. There are occasional glitches where it thinks the trip has ended or was in several segments, but not that often.

Dominique
Estimator and Project manager in Canada
Mining & Metals, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

WOW

5.0 6 years ago

Comments: it helps me a lot to keep my logbook up to date because I am not very disciplined on this point. I do not use the refund function since it's a company fleet vehicle. I only have to keep the logbook of the professional, the staff and the number of liter of Essence.

Pros:

Auto start Easy to setup More than one car select on Auto start easy to change business activities for a single trip Web access

Cons:

online report template not easy to setup we can't not setup for company fleet car (no charge for business trip but charge for personal one)

Beth
bookkeeper in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Just What We Need

4.0 6 years ago

Pros:

TripLog is pretty simple to use. It tracks mileage as needed, without anything too fancy or complicated. The price is by far the best we've found for this kind of service!

Cons:

The app could be a little more user friendly, so users can do what they need to without needing to ask too many questions.

Kelli
Jr. Accountant in US
Retail, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Not the best system

1.0 6 years ago

Pros:

Easy to pull mileage reports and can have multiple users.

Cons:

Doesn't always upload trips, stops recording mileage during trips.

Abigail
Associate in US
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Perfect

5.0 6 years ago

Pros:

Has all the best functions that my team needs.

Cons:

I actually dont have any complaints about this software.

Randy
Project Manager in US
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

TripLog

3.0 6 years ago

Pros:

Lots of features other companies don't have.

Cons:

Uses a lot of battery. Reports could be better. Goes off when I am walking sometimes. Doesn't always start in the morning.

Alison C
Founder in US
Retail, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Triplog is just plain logical!!

5.0 6 years ago

Pros:

It automatically links with the bluetooth in my car, making it superbly easy to track and organize my mileage. I also appreciate that it's smart enough to sense when I'm at a stop light, instead of turning a trip off. The platform is easy to navigate. Looks clean and organized.

Cons:

Triplog almost does TOO good of a job tracking! Making it abit long to tag each stop as a business or personal.

Bobbi
Travel Manager in US
Human Resources, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Great app

5.0 6 years ago

Comments: My team is able to track their mileage, parking and tolls easily. A previous app we used had inaccurate mileage readings, would fail to track, etc. but we haven't experienced any issues with this app.

Pros:

The ease of running reports is the best feature.

Cons:

I don't have anything that I dislike about this software at this time.