--- description: Learn more about ServiceTitan pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTitan Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [HVAC Software](/directory/30107/hvac/software) > [ServiceTitan](/software/150053/servicetitan) # ServiceTitan Canonical: https://www.capterra.ca/software/150053/servicetitan Page: 1 / 15\ Next: [Next page](https://www.capterra.ca/software/150053/servicetitan?page=2) > ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business > > Verdict: Rated **4.3/5** by 336 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ServiceTitan? ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 336 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTitan - **Location**: Glendale, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Availability Management - Bid Management - Budget Tracking - Budgeting/Forecasting - CAD Tools - CRM Software - Calendar Management - Calendar/Reminder System - Change Order Management - Client Tracking - Compliance Management - Contact Database - Contract/License Management - Cost Database - Cost Estimating - Customer History - Customer Management - Data Import/Export - Document Management Software - Document Storage - Electronic Payments - Electronic Signature - Equipment Management - Equipment Tracking - Fleet Management Software - For Carpet Cleaners - For Commercial and/or Industrial Electrical Contractors - GPS - Incident Management Software - Inspection Management - Inventory Management Software - Invoice Management - Job Management - Maintenance Scheduling - Online Booking - Payroll Management - Preventive Maintenance Software - Progress Reports - Quotes/Estimates - Real-time Scheduling - Reminders - Reporting & Statistics - Reporting/Analytics - Risk Management Software - Sales Pipeline Management - Scheduling Software - Takeoff Software - Task Management Software - Third-Party Integrations - Time Tracking Software ... and 34 more features ## Integrations (15 total) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [HVAC Software](https://www.capterra.ca/directory/30107/hvac/software) ## Related Categories - [HVAC Software](https://www.capterra.ca/directory/30107/hvac/software) - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) - [Scheduling Software](https://www.capterra.ca/directory/30087/scheduling/software) - [Plumbing Software](https://www.capterra.ca/directory/30673/plumbing/software) - [Electrical Contractor Software](https://www.capterra.ca/directory/31006/electrical-contractor/software) ## Alternatives 1. [BuildOps](https://www.capterra.ca/software/194155/buildops) — 4.4/5 (177 reviews) 2. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1463 reviews) 3. [Service Fusion](https://www.capterra.ca/software/135788/service-fusion) — 4.3/5 (308 reviews) 4. [Housecall Pro](https://www.capterra.ca/software/140363/housecall-pro) — 4.7/5 (2742 reviews) 5. [FieldPulse](https://www.capterra.ca/software/153475/fieldpulse) — 4.6/5 (471 reviews) ## Reviews ### "We Love ServiceTitan" — 5.0/5 > **Miranda** | *March 26, 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Phone Call Recordings and customer records. > > **Cons**: It takes a long time to onboard and set things up properly. ----- ### "Service Titan Review" — 5.0/5 > **Dawn** | *December 4, 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The dispatch notifications for customers. > > **Cons**: Reporting could be improved. Not enough options for building reports. > > I love this software\! And I love that you are continually investing in it. ----- ### "Very powerful software\!" — 4.0/5 > **Khiana** | *June 26, 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: 1) ServiceTitan is a beast in that it encompasses everything you could need for your business - customer communication, invoicing, inventory, scheduling, etc. 2) They offer training in various ways - video modules, articles to read, podcasts (ToolBox for the Trades), in person events (Pantheon, Toolbox Live), webinars (Torch network, Sparks, Ember), etc. These training opportunities help you utilize ServiceTitan to the full but also teach you how to grow your business and provide better service. 3) Customers get to have a say in the road map. There is an ideas page where we can submit our ideas for ways we would like to see the software improved or new components we would like to see added to it. Clients can vote on the ideas and popular ones are considered in future software releases. 4) They allow us to test new features out before they launch them and your company can become part of a beta. We love being able to learn how to use the new component ahead and provide feedback to help them improve it. > > **Cons**: 1) Their customer support could be improved. Sometimes it takes a while for you to be routed to the correct support agent, specialist or developer and receive a solution to a problem. They are quick for an initial response however, cases remain open for an extended period of time (a few months). Sometimes the support cases are closed without a resolution being found or with being told things are working as intended and they couldn't recreate the problem on their end or it is a known "disconnect" and a resolution is on their future roadmap. 2) When there is a new software release, there tend to be a lot of bugs and issues that follow it - both in the office and on the mobile app. 3) There is frequent staff change over and our CSM changes regularly. Often we are provided with someone who is new to the software and is unable to provide us with the support and guidance we require to resolve more complex problems. > > Overall, we love the core product and find it very useful\! It helps our company stay organized and has saved us countless times whether it is catching when a vendor charges us for something they shouldn't have, having a client's phone call recorded for reference, etc. We love that absolutely everything is tracked\! ----- ### "\[sensitive content hidden\] is the GOAT :)" — 5.0/5 > **Danielle** | *March 2, 2026* | Facilities Services | Recommendation rating: 8.0/10 > > **Pros**: \[sensitive content hidden\] , my customer success manager. She is so on the ball, supportive, kind, solution based and a lovely kind human being. > > **Cons**: Not sure some of the pro products were suitable for us. I found onboarding to be challenging and wish I would have known more about what to expect > > I love Service Titan. It's helped us get so organized and the support is second to none. Especially \[sensitive content hidden\] my CSM ----- ### "Service Titan Review" — 5.0/5 > **Kirk** | *May 12, 2026* | Utilities | Recommendation rating: 8.0/10 > > **Pros**: The overall layout of the program is easy to use. Booking and dispatching takes little effort and job record keeping is great. > > **Cons**: Sometimes, updates get sent through and some features on the program start to glitch. When we open tickets for more information, the turn around isn't the greatest. > > It would be very difficult to successfully dispatch and track our employees without Service Titan. It is a key part of the day to day. ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.ca/software/150053/servicetitan?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/150053/servicetitan) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data