17 years helping Canadian businesses
choose better software

About idloom

Delivering full event management, from custom registration and real-time data insights to multi-track sessions and secure payments.

Learn more about idloom

Pros:

How easy it integrated with our conference broadcast platform, how customisable it is and the mass emailing function.

Cons:

Language barrier at times, quite complex if you have a bigger event and want to use more features.

idloom ratings

Average score

Ease of Use
4.7
Customer Service
4.8
Features
4.6
Value for Money
4.7

Likelihood to recommend

9.3/10

idloom has an overall rating of 4.8 out 5 stars based on 87 user reviews on Capterra.

Have you used idloom before?

Share your experiences with other software buyers.

Filter reviews (87)

Chara
Chara
Senior Director, Events and Operations in Greece
Verified LinkedIn User
Events Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent event management tool

5.0 2 years ago

Comments: What we value most is the time that we save thanks to the tools provided by IDLoom. In addition, we may create fresh, elegant and user friendly event management pages with minimum training of effort. A very important factor is also the very efficient support provided.

Pros:

IDLoom events is a powerful tool when it comes to event management. It is extremely user friendly and well built, allowing the organising team to advance the services provided to our customers, whilst simplifying the organisation process.

Cons:

IDLoom keeps updating their services, so even the features that did not meet our needs have now been updated. Thus, at this point, with relevance to our needs, there are no cons.

idloom Response

2 years ago

Hello Chara, We thank you for this great review. We do our best to deliver features that help you create your events in a few clicks. We'll keep on improving the platform to help you save time. Don't hesitate to give us your suggestions through the platform when you have some. The idloom Team

Khrystyna
Internal Communication and Engagement Associate in Ireland
Financial Services Software, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Central Bank of Ireland

5.0 2 weeks ago New

Comments: Overall, my experience with Idloom has been very positive. As the platform administrator on behalf of the Central Bank of Ireland, I found it user-friendly and logically structured. The ability to customise the registration process and the event website was particularly beneficial. Thank you for the collaboration!

Pros:

Easy information and registration platform - intuitive for admins/users. Easy Outlook integration for individual events with Outlook calendars. GDPR compliance & assurance of data storage within the EU jurisdiction. Event ticketing. Ability to manage cancellations automatically. Support for multiple parallel events. Ability to publish the event details online but keep private. Provide personalised attendee itineraries.

Cons:

The waitlist feature is currently not fully developed. Our initial vision was for the process to allow individuals on the waitlist to automatically receive a spot when one becomes available. However, at present, any available spots simply reappear on the website, which diminishes the value of the waitlist since individuals must return to the site to book a released space. While the Idloom team has been supportive, there were instances when we required urgent meeting arrangements but did not receive prompt responses. A more tailored, customer-centric approach would enhance the experience, rather than relying solely on generic solutions.

Alternatives Considered: Poppulo and Vito

Reasons for Choosing idloom: We need more functionality- Easy information and registration platform - intuitive for admins/users. Easy Outlook integration for individual events with Outlook calendars. GDPR compliance & assurance of data storage within the EU jurisdiction. Event ticketing. Ability to manage cancellations automatically. Support for multiple parallel events. Ability to publish the event details online but keep private. Provide personalised attendee itineraries.

Switched From: Webex Connect

Reasons for Switching to idloom: Idloom met all our critical requirements.

idloom Response

last week

Hello Khrystyna, Thank you for sharing such detailed and valuable feedback! It’s great to see how idloom supports the Central Bank of Ireland’s event management needs, from GDPR compliance to attendee itineraries management. We appreciate your constructive comments regarding the waiting-list feature and support responsiveness. Feedback like this helps us shape future developments and set key priorities for improvement. Ensuring a seamless and client-focused experience remains our goal. Thank you again for your trust and collaboration. We're looking forward to continuing to support your organizing impactful events! The idloom Team

Ayomide Miracle
Communications Manager in Netherlands
Maritime, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

This software will make your company lose money

1.0 5 months ago

Comments: I will not recommend using this product if your intention is to manage a successful event. After our losses, we reached out to Idloom to try to reach an understanding and to get a partial refund for the time we had not used and they stopped replying to our emails. DO NOT PURCHASE.

Pros:

The software worked well for free events or simple, smaller events.

Cons:

1. The software is not at all user friendly - Clients had difficulty registering 2. There were so many bugs - Payments, attendee management, ticketing 3. Website is not easily customizable 4. Badges are not easily customizable

idloom Response

5 months ago

Dear Ayomide, Thank you for your feedback. We sincerely apologize for the issues you experienced with idloom.events. When you became our client, we were transitioning our software into multiple new modules, which unfortunately affected stability and usability. We understand how this impacted your events and apologize for the inconvenience. We have since resolved these issues and improved our software significantly. To make up for your negative experience, we would like to offer you a complimentary annual license for idloom.events. Please reach out to us to arrange the details. We appreciate your patience and hope to regain your trust. Best regards, The idloom team

serwan
Digital Officer in Belgium
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great Eventbrite alternative

5.0 4 months ago

Comments: For both on and offline events, Idloom seamlessly integrates with our tech stack and is easy to use for our team.

Pros:

Ease of use, academy for onboarding, active community with a clear roadmap and monthly releases

Cons:

At first some things seemed weirdly organized, currently this is no longer the case

Alternatives Considered: Eventbrite

Reasons for Switching to idloom: The freemium model of Eventbrite did not correspond to our need. We don't sell paid event tickets.

idloom Response

4 months ago

Hello Serwan, Thank you for your kind review. We’re glad to hear that idloom.events has become a valuable tool for your team, and is seamlessly integrating with your tech stack. We appreciate your feedback about the initial setup, and we're happy that our recent updates have improved your experience. We look forward to continuing to support you in hosting successful events. The idloom team

Elvire
CEO in France
Events Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

IDLOOM as a registration software

4.0 6 months ago

Comments: It was a good experience at the beggining, and support services personn we had in contact were globally very nice, but as soon as we had problems or bugs in the system, the support service seemed to have to manage alone, with no one to inform them or help them deal with sometimes very delicate situations. We had to face a very bad situation related to the invoicing module but we were led around by the management for months

Pros:

Easy to use for participant. IDLOOM is a european company and is aware about VAT process in Europe. IDLOOM is aware to developp new feature you might need, but you need to be very patient, and to describe very precisely what you need.

Cons:

We had to pay for several dev as we start using the system, but IDLOOM didn't implemente all our request yet. We had to wait for 1 year and a half for the invoicing system to be usable. It was a complete mess before that and we are now still testing to be sure it is working properly.

Alternatives Considered: Eventmaker, Stova and Cvent Event Management

Reasons for Switching to idloom: "The leader seemed to be open and someone with whom it would have been possible to work in partnership. In the end, this was not at all the case; he is a very good salesman, but once the deal was concluded, we did not see him anymore.

idloom Response

6 months ago

Dear Elvire, Thank you for your detailed review of idloom. We're glad you like the software overall, but we're sorry to hear about your concerns with the development speed and support. In Q4 2023, we split our software into multiple modules, creating a more robust and customizable product. This significant change led to initial troubleshooting and bug fixing, which slowed development times towards the end of 2023. Our recent ISO certification also impacted our processes, causing additional delays. We sincerely apologize for any inconvenience caused. Regarding our CEO, while he isn't involved in daily client projects, he is willing to work more closely with you. Despite multiple offers to meet at your convenience, we haven't received a response. If you reconsider, please let us know, and we'll arrange a meeting promptly. We value your feedback and are committed to ensuring your complete satisfaction with our services, as shown by our efforts since early 2024. Sincerely, idloom

Ziadh
Learning designer in Canada
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Idloom was great for our bilingual conference!

5.0 6 months ago

Comments: i thought overall it was great! easy to use and effective.

Pros:

Bilingual aspect, easy to learn and use, great Ux/ui

Cons:

Pricing is a bit high and higher than eventleaf, the tool we use when we just do unilingual events.

idloom Response

5 months ago

Dear Ziadh, Thank you for sharing your positive experience us! We are happy that our software met your expectations, especially with its multilingual functionality and user-friendly interface. We aim to provide a solution that justifies the investment, and our team is there to help you optimize the use of our software to ensure you receive the best value possible. We are grateful for your trust in idloom. The idloom team

Naftali
CEO in UK
Civic & Social Organization, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Mend the Gap UK Charity/NGO review

5.0 2 months ago

Comments: We've used idloom since 2018 and have nothing but praise for their work and support to hold our events

Pros:

The ever present support every step of the way with an empathetic human being at the end of the line like [sensitive content hidden] and many others across the years. Deeply appreciated!

Cons:

That we could more fully translate the websites directly into local languages based on location of website viewer or their preference

idloom Response

2 months ago

Hello Naftali, Thank you so much for your kind words and for your continued trust in idloom since 2018. We're thrilled to hear that our support team has been there for you every step of the way. We also appreciate your feedback on translating websites based on different criteria. Our team will. look into this as we keep on improving the solution. We look forward to keep on supporting your events. The idloom team

Gordon
CEO in UK
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Outstanding service and product delivery

5.0 2 months ago New

Comments: They have supported me right from the start of my business journey and I value the relationship the quality of the product and would recommend the platform to anyone

Pros:

Wonderful support team. I had a problem outside of their remit which was a Stripe integration issue. [sensitive content hidden] resolved on a Saturday in his own time.

Cons:

There are so many elements to an event registration and its so important to make sure you tick all the boxes, it can be sometimes easy for us to miss something. Duplicating an event structure and proper testing by users is therefore essential

idloom Response

last month

Hello Gordon, Thank you so much for your thoughtful review! We’re happy to hear that our support team, could help you resolve the integration setup, even by going the extra mile. We understand the importance of having a comprehensive event registration process, and we’re always working to make it as seamless as possible. Your feedback is invaluable to us, and we’re grateful for your trust and recommendation. Looking forward to supporting you in all your future events! Thank you again, The idloom team

Lea
Project Manager in Germany
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent Choice for NGOs and Event Management

5.0 last month New

Pros:

very intuitive and easy to use. Within minutes one can configure the whole framework for an event. Very friendly and accessible customer support.

Cons:

There was nothing about idloom I would need to be changed.

idloom Response

last month

Hello Lea, Thank you for your fantastic review! We’re happy to hear that you appreciate our effort to make idloom intuitive and quick to set up. It’s also fantastic that our support team has been able to provide the assistance you need. Knowing that the platform meets all your expectations is incredibly rewarding for us! We look forward to supporting your events for years to come. The idloom team

Pietro
School Manager in Belgium
Education Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Idloom ? Only advantages !

5.0 2 months ago New

Pros:

It is so easy to use ! And it is so satisfying

Cons:

It is so easy to use ! And it is so satisfying

idloom Response

last month

Hello Pietro, Thank you very much for your review. We're happy to hear that you are happy with the software, we look forward to keep on delivery an easy to use tool up that meets your expectations. Thanks again for your kind words! The idloom team

Brian
Customer Success Manager in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy, Convenient, Fast

5.0 last year

Pros:

Using idloom has saved time and stress for me. Not only does it make it easier to organize events, but it helps me stay on track of what needs to be done.

Cons:

Nothing that I can think of yet. Great experience.

idloom Response

last year

Dear Brian, Thank you so much for your wonderful review of idloom.events! We truly appreciate you taking the time to share your experience with our event organization solution. We're thrilled to hear that idloom has made a positive impact on your event planning process, saving you time and reducing stress. Our goal is to provide a platform that not only streamlines event management but also helps users stay on top of their tasks and deadlines. We're delighted to know that we have succeeded in delivering on that promise for you. We take great pride in offering an easy, convenient, and fast solution, and your feedback reinforces our commitment to excellence. It's fantastic to hear that you couldn't think of any cons at this time :) Again, thank you for your kind words and for choosing idloom as your event management solution. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out! Warmest regards, The idloom Team

Arnel
Sr. Cyber Security Analyst in US
Higher Education Software, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Simplified Event Management

5.0 last year

Pros:

The product is very easy to setup and use.

Cons:

I did not find anything to like least about the product.

idloom Response

last year

Hi Arnel, Thank you very much for this kind review. We aim to make the solution as easy to use as possible. We are constantly developing new features to help you even more. We thank you for your trust and appreciate your taking the time to give us a review. The idloom team

Aizhan
Event Coordinator in Belgium
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Great tool for registrations

5.0 last year

Pros:

Very user-friendly tool. Easy to navigate and customise registration platform.

Cons:

There is no option in back office to accept or reject registered participants.

idloom Response

last year

Hi Aizhan, Thank you very much for your review. We're delighted to hear that you enjoy the user-friendliness and customization features of our solution. Our team constantly works to help you in the best way with this goal in mind. Great news: we are currently working on a new feature that will allow you to accept or reject registering participants. Keep an eye out for it :) Thank you for your trust! The idloom team

Maud
Assistant in Belgium
Chemicals, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Very good app!

4.0 2 years ago

Comments: Really good experience

Pros:

easy to use, friendly user and intuitive! Lots of free options. the free version is already supper good for what we need to use it.

Cons:

That we cant add our logo in the free version :-)

idloom Response

2 years ago

Hello Maud, We're glad to hear you're having a great experience with our software. Thank you for taking the time to give us a review, we appreciate it. Good luck with your events! The idloom Team.

Kathrin
Eventmanagerin in Germany
Construction, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great platform for various event formats

5.0 2 years ago

Pros:

With idloom-events you are able to cover a wide range of requirements: From websites for casual Christmas or summer parties with a simple registration process to sophisticated content for corporate meetings with a lot of different hotels, workshop options and restricted registration. Since we implemented Idloom in our group three years ago, we have been able to cover 90% of the inquiries. For the remaining 10%, the Idloom-Team (A big thank you to [SENSITIVE CONTENT]) has always been able to surpass expectations with a reliable solution.

Cons:

For some of our events it is important that not only the registration but also the content of the website is password protected.

idloom Response

2 years ago

Thank you for your nice review Kathrin! Regarding your con, feel free to reach out to us and we'll be happy to implement that feature for you !

Patrick
Consultant in Germany
Management Consulting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Nice event software

5.0 5 years ago

Pros:

Easy Setup, good Usability. If something is not clear, the support helps you immediately. Also for our customers, it's so easy, to registrate to our events.

Cons:

I miss the feature to individualize the event overview more as we need it. But it's not that big problems.

idloom Response

2 years ago

Dear Patrick, Thank you so much for taking the time to review our event software. We are thrilled to hear that you found our platform easy to set up, with good usability, and that our support team has been helpful whenever you needed assistance. We strive to make our platform as user-friendly as possible, and we are delighted to see that our efforts have been appreciated. We are sorry to hear that you missed the feature to individualize the event overview more as you need it. Your feedback is valuable to us, and we are committed to continuously improving our platform to meet our users' needs. We will take your feedback into consideration as we work on developing new features and improving the existing ones. Thank you again for your positive feedback and for choosing our platform to host your events. If you have any further feedback or suggestions, please do not hesitate to let us know. We are committed to providing our users with the best possible experience. Best regards, Sacha

Sid
Organiser Careers Day 2020 in Netherlands
Higher Education Software, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Idloom works flawlessly

5.0 5 years ago

Comments: I highly recommend Idloom. The software helps us manage our events effectively and works well.

Pros:

We organise many events for students. We needed a new event management system that could handle a lot of events, both smaller and larger events. Idloom is the best software available for an affordable price. The software is easy to use, packed with handy features and works flawlessly. Customer support is great and the team helped us meet our needs by developing additional custom features.

Cons:

Hard to think of any cons about the software, hope to see more features and improvements in the future.

idloom Response

2 years ago

Dear Sid, Thank you for your review of idloom. We're glad to hear that our event management platform works flawlessly for your organization, and that you find it to be the best software available for an affordable price. We understand the importance of being able to handle a lot of events, both smaller and larger ones, and we're delighted to hear that idloom meets your needs in that regard. We're also pleased to know that you find our platform to be easy to use, packed with handy features, and that our customer support team has been helpful in developing custom features to meet your specific needs. At idloom, we are committed to providing our customers with a comprehensive and user-friendly event management solution, and it's always great to receive positive feedback that confirms we are on the right track. If you have any other feedback or suggestions on how we can improve our platform to better serve your needs, please don't hesitate to let us know. Thank you again for choosing idloom as your event management software, and we look forward to helping you with your future events. Best regards, The idloom Team

Ecem
Events Executive in Ireland
Sports, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Life Changing

5.0 5 years ago

Pros:

iDLoom brings together all of the information we will need to organise our events in the most adequte manner. The sofware is so easy to use and support of the team is tremendous. Reduced our administration time and helped us to focus on more challenging aspects of the events.

Cons:

I don't have anything criticize. Life-changing software.

idloom Response

2 years ago

Dear Ecem, Thank you for taking the time to share your positive experience with idloom! We are thrilled to hear that our software has been instrumental in helping you organize your events in the most effective way possible. We take great pride in making our software easy to use and are delighted to hear that you found it to be user-friendly. We're also pleased to hear that our team has been able to provide you with the support you need to ensure your events run smoothly. Our goal is to make your event planning experience as seamless and stress-free as possible, so it's great to hear that we've been able to reduce your administration time and allow you to focus on the more challenging aspects of your events. Thank you again for your kind words and for choosing idloom as your event management solution. We look forward to continuing to work with you in the future. Best regards, The idloom Team

Theres
Assistentin in Switzerland
Accounting Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

For our seminar the best software!

5.0 3 years ago

Comments: The service is great. If I had questions, my mails were answered in a short time.

Pros:

Once all the data has been entered, the software works automatically. And for the next seminar I can simply copy the old seminar. It saves me a lot of time.

Cons:

For our seminar, this software is the optimal solution.

idloom Response

3 years ago

Many thanks for your review Theres! Reading that you save a lot of time thanks to idloom is the best reward for the team. If you have any recommendations for further improvements, don't hesitate to reach out! Looking forward to continuing our collaboration!

Erin
Marketing Specialist in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy service with lots of help

5.0 3 years ago

Comments: Great experience. [SENSITIVE CONTENT] helped get us set up and was available for additional support questions during setup.

Pros:

It's easy to use, looks great for the customer, allows multiple locations for one event unlike competing event services.

Cons:

Less customizable user-interface, couldn't adjust colors unless I paid, etc.

idloom Response

3 years ago

Thank you so much for your kind review! Looking forward to continuing working with you :-)

Zivile
Communications Manager in Belgium
Chemicals, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

IDLoom event management

4.0 2 years ago

Comments: Overall I am very happy with the platform, it's easy to use for me to create and event and or people to attend

Pros:

Easy to use and very user friendly attendees management

Cons:

Not everything is customizable however those parts are not essential and do not lower the overall experience

idloom Response

2 years ago

Thank you for your review.

Sven
owner in Netherlands
Events Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Works perfect

5.0 2 years ago

Pros:

Easy to programme for non techy's like myself

Cons:

nothing

idloom Response

2 years ago

Thank you so much for your kind review Sven! We will do all we can to make sure we'll get the same review a decade or more from now :-)

Krupa
Marketing Coördinator in Belgium
Automotive, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to use

5.0 5 years ago

Comments: Great Experience

Pros:

A variety of options, posibilities. Easy to use

Cons:

No cons...i liked it a lot. Some functionalities were not available in the basic, but it was ok.

idloom Response

2 years ago

Dear Krupa, Thank you for your review of idloom.event. We are thrilled to hear that you find our event management platform to be easy to use and that you don't have any cons to report. It's always great to receive positive feedback, and we appreciate you taking the time to share your thoughts. At idloom, we strive to provide a user-friendly and efficient event management solution, so it's great to know that we are meeting your expectations. If you have any other feedback or suggestions on how we can improve our platform to better serve your needs, please don't hesitate to let us know. Thank you again for choosing idloom.event, and we look forward to helping you with your future event management needs. Best regards, The idoom Team

Madhu
Communications Manager in Belgium
Used the Software for: Not provided
Reviewer Source

Made our registrations process easier!

5.0 9 years ago

Comments: Quick, fast and efficient - IDLoom worked for our event management unexpectedly well. A flat learning curve, fantastic customer service, flexible pricing and most of all - a platform that worked from the word "Go!".
The best part of it is that the team is taking feedback and acting on it almost immediately. This means that the platform will evolve organically and therefore will offer real-world solutions. IDLoom has also saved me costs of developing a separate website for my event - the public interface it provides works better than any event website I've seen with many customisation options.
I am extremely pleased with it so far!

idloom Response

9 years ago

Our goal is your success. Thank you for this review.

Britta
administrative assistant in Germany
Used the Software for: 1-5 months
Reviewer Source

first experience with such kind of software for a meeting

4.0 7 years ago

Pros:

it´s helpful having a website providing information and getting data from participants by such a tool

Cons:

the light version looks good at the first appearance but it was not individualized enough for our purpose

idloom Response

7 years ago

Dear Britta, thank you very much for your comprehensive review. We're happy to read what our customers thought of the service, and how to continuously improve our platform. Indeed some more advanced features are only available with the Premium version and above. What I suggest is that we discuss the features needed for your future events together, so that we can find the best solution for your specific needs. Enjoy your future events, The idloom team