15 years helping Canadian businesses
choose better software
About Box
Box empowers teams to work from anywhere with a single, secure collaboration platform built for the entire content lifecycle.
Easier to use than Dropbox. Better customer service.
If you don't know what "folder" a document is in - or even its exact document name, the search tool can be very difficult, and almost useless.
Filter reviews (5,267)
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Filter reviews (5,267)

H&S Review of Box
Pros:
Box makes it easy to access on both a Mac and PC. The user interface is nice and I probably use the Box Drive on my desktop more often than the web version, which has so many features.
Cons:
I would love to see faster syncing between Mac and PC. I use Box drive on my Mac and when I go to the PC to see the file, it takes forever and sometimes I have to logout of Box to see the file appear.
Alternatives Considered:
Data Room dependent on Box
Comments: Overall, myself and our team is satisfied with Box. It's easy to use, incredibly convenient, fairly priced, and reliable. We've never once had a moment of not being able to access what we needed and it always "just works" which is really all you want & need for file management software.
Pros:
What we like most about Box here is how easy it is to use and manage. Any of the relevant stakeholders from our team can quickly jump in, find what they're looking for, and then easily share out a document. They also make it incredibly easy to make quick changes to documents right inside of Box, without having to download a document, edit it, then re-upload it. The speed and ease of use keep us running smooth when it comes to storing agreements, fundraising documents, or anything else in between.
Cons:
We've had a few moments where customer service could've been a bit better / faster. As it relates to our Box account, we are dealing with important documents so we want to make sure every time we need support we get quick and helpful answers.
Alternatives Considered:
Customers not important to box
Comments: Discontinuing service. See above.
Pros:
Unlimitedspace. With no extra charge. Multiple file types supported
Cons:
We had requested flexibility on our licenses since our staff increases and reduces between 90-100 people. Our admin accidentally added licenses before removing some leavers resulting in an accidental increase in the licenses. Box would not reduce the number by 3 licenses even though this was a clear mistake. They tried to make us pay for the remaining period of our 3 year contract. This resulted in a waste of several thousand dollars when we were in cost reduction mode. Canceling. There are many equivalent services with better customer support and lower pricing.
File storage operates at an exceptionally high efficiency
Comments: Box has helped us work together effectively, and our productivity has significantly improved. We can also save and share files quickly and easily, a huge time-saver. Among businesses, its standing is unparalleled. This software is well-known worldwide; it has a sizable user base and can fulfil all of the needs of its intended purpose.
Pros:
Box is beneficial for managing all of my files; with the correct settings, I can safely share and archive my files with anybody, anywhere. It has a positive effect on all of the salvaged projects. The UI is straightforward to grasp. The ability to form an instantaneous collaborative framework is, without question, tremendously remarkable. The only real problem is the customer service, which needs to be improved in the future. Finding a piece of helpful software is rewarding.
Cons:
The program's only real drawback is its unresponsive support; in my experience, getting a proper response takes three to four days.

Very Nice tool
Comments: Very useful tool for store files.
Pros:
All the features, very stable and with easy functionality.
Cons:
Nothing to say, this is a nice tool and I like it.
Informazione su Box
Pros:
Firstly, this is Box.com cloud storage and sync, you can tell by the logo. One or two of the other reviews appear to be for a totally different company.I have the Free version of Box installed on my laptop plus the Android app, 10 GB and as soon as I added the phone app they gave me another 5 GB.I use them for transferring files between the two. No more messing about connecting them with a cable. Sync is fast and flawless.On pc it opens in Windows Explorer where I can happily create folders, copy and paste files, move or delete items, and so on. I think it is superior to Drive, with the bonus that it's not Google!
Cons:
Deceptive Sales Practices, but i really to try just keep doing with more option in this case.

Knowledge
Comments: Very enjoyable and smoother
Pros:
My job has become easier and smootherI said users
Cons:
Not marketing and not publishing better and not knowing people about the program
File sharing
Comments: really easy to use and allows a secure was to share files. especially like the simplistic way that it allows the sharing to be set up. Also no confusing `click this` `move that` to share files
Pros:
Fairly straight forward when it comes to sharing files internationally as well as locally, you can send the link or directly link the file in an email
Cons:
its a very simple but bland layout but does mirror some other apps that most people are familiar with.

Box review
Comments: I have used it because it's good in managing things
Pros:
The box is good in managing my content and keeping them safe
Cons:
I can write my content and manage them in the digital way.

box is a good software
Pros:
I was helpful to organize my tasks. very good documentation tool.
Cons:
actually I did not find anything that I like least.
Alternatives Considered:
Probably my most used file management software
Comments: I've used this while working with a team at a startup and in graduate school now. Highly recommend for both collaboration as well as backing up document and cloud storage.
Pros:
Box Sync is the first thing I'd recommend if you don't have that already. It sets up a folder on your local computer that you can treat as a folder just like 'Documents' and it syncs automatically when you're connected to wifi. I also like using Box Sync with Mendeley (reference manager) because it syncs all the docs in Mendeley into a single location on Box, which is great. I can make notes in the PDFs and it syncs into Mendeley so that I can see my comments there as well. The version control has saved my many times because every time you create a new version or save a document, it holds onto old versions. This way if you accidentally overwrite something, you can usually go back into Box online, look at previous versions, and restore the right one. It's also easy to use and isn't finicky like many software.
Cons:
Unlike most of my software reviews, I don't have much to say for cons.
Alternatives Considered:
Cloud file services that work like a real file share
Comments: I helped roll out this solution to a small (25 users) business almost 3 years ago to replace their local file server. I started using it myself vs. DropBox because the Box Desktop was so perfectly Mac, and I've since rolled it out to three other small businesses as a replacement for local file services they can access anywhere. When COVID-19 hit, and said clients needed their workers to work from home, the workflow hardly missed a beat, thanks to the fact they can work anywhere just as if they had a local file share on their desktop.
Pros:
The Box Desktop app actually works to keep files in the cloud until and unless I'm using them, saving precious disk space on users' systems — unlike an unnamed popular competitor. And on the Mac, it works just like an external disk or mounted file share — right on the desktop, in the proper file hierarchy with no proprietary interface to complicate things, or presume how I want to look at my files.
Cons:
Tech support can be slow to respond, as its first tier of support is via their forum and email, and I've waited as long as two days to get a response to an issue for a corporate subscription, and it's painfully apparent that the first tier team is reading straight off of cue cards, because they suggest things to try, even when my previous communication states IN DETAIL that I've already done said thing in my own troubleshooting. Beef up the support staff, pay better attention to what a customer has already said in their communications, and escalate things to engineering quicker, and they will remedy the one, glaring shortcoming in their service.

Alternatives Considered:
Reliable System
Comments: My experience has been always good with this software despite they reduced considerably the space I used to have when changed their prices strategy.
Pros:
The user interface is very user friendly. The price is very fair compared with some competitors. It does provide several features to host and manage documents, other than just hosting them in the cloud.
Cons:
It fell behind some alternatives such as OneDrive or GoogleDrive which have much more integrations and document capabilities.
Alternatives Considered:
Box is the perfect all-round solution for all file management needs
Comments: I initially struggled to get used to their folder structures and access controls and preferred to assimilate and integrate them into the existing product I was already using. But after insistence from the team, I was forced to learn and adapt to Box. After a few days however, I started to get the hang of things and ended up using it just as much as I did my original product. I also find it more suited for smaller project teams than the alternative I was already used to.
Pros:
Real time file syncing across all linked devices and accounts is truly amazing. It makes team collaboration in these times of remote working extremely efficient. And we no longer have to keep transferring documents to and fro as email attachments, which is not as secure. The comprehensive audit trail records also makes backtracking and management of unauthorized access and activity very simple.
Cons:
Setting different access privileges for individual team members with access to shared folders can be a bit confusing. The process could be made a lot simpler with a tabular entries with individual columns dedicated to each access level.
A Comprehensive Review of Box Software: Pros, Cons, and Final Verdict
Comments: Box Software is a great choice for businesses of all sizes, offering a reliable and secure cloud storage and file sharing solution. The wide range of features and functionalities make it an ideal choice for teams working on projects remotely. The user-friendly interface allows for quick and easy setup, and the ability to store and sync files across multiple devices is extremely useful. However, the lack of version control and the pricing plans may be a deterrent for some users.
Pros:
Box Software offers an easy to use, intuitive user experience with a wide range of features and functionalities that makes it a great choice for businesses of all sizes. The ability to store and sync files across multiple devices makes it particularly useful for teams working on projects remotely.
Cons:
There is no version control feature available, meaning that users must be careful when editing files as the latest version will always be saved and any editing mistakes cannot be undone. Additionally, some users may find the pricing plans expensive compared to other cloud storage solutions.

Alternatives Considered:
Stable Storage Solution
Comments: Its good, overall i have no complaints.
Pros:
Its a stable solution. The free plan was good but we moved to Business because that's what we needed it for. So the mobile apps are good, desktop sync is instant and there are no hiccups involving security, privacy, sync, uploads and management
Cons:
You can't really move your main folder of storage once it has been set up. I initially wanted it on Drive D, now I wish to move it, but Box doesn't allow it. I will need to uninstall and then reinstall the whole damn thing for the shift to take place. Dropbox didnt have this problem. Yes I use both.
Alternatives Considered:
Good Free Version but expensive Business options
Comments: Storing documents in the cloud as a back-up solution, sharing documents with collaborators and clients.
Pros:
Uploads and downloads are fast, sharing files or folders is easy, as an editor or viewer, and it is easy to use.
Cons:
The Business options are expensive for small businesses since they require you to purchase multiple licenses, not only one. If you get the Individual license you are not GDPR compliant, thus it turns out to be expensive for SMEs.

Alternatives Considered:
A Cost-effective, Robust Cloud Service
Comments: Overall, I'm quite satisfied with the service & I'll keep on using it given how it's plays a crucial role in my productivity.
Pros:
Box simplifies the process of backing up, managing & editing my files on the go from my office or home computer or from my phone. It's fast, reliable & offers a plethora of features that are presented upfront on the software's user interface, rather than being hidden inside layers of sub-menus. I'm a big fan of scheduled backups where after-work hours, Box can simply start backing up specific directories on my PC instead of manually doing the labour of transferring data locally to a slow, external drive. In short, convenience is what Box brings to the table.
Cons:
As of the last mobile update, I'm noticing that the upload rate has dropped a little bit. I have a decent 5G router with a stable & speedy connection, so I don't really think my internet is the culprit here. Desktop & web versions work fine though.
Alternatives Considered:
4 in 1
Comments:
This experience has left me feeling mostly satisfied and impressed with Box.
They have a great idea here and it saves time in a variety of situations. For me having a document already imported saves a lot of time, I don’t have to go and search for it or try and remember where it’s stored. If I have a question I can ask and receive an answer without leaving Box.
Pros:
This is one of the best because it’s like having 4 in 1. Cloud management, collaboration, assignment schedule, and electronic signature with Box Sign. It’s not too expensive and all the things I get are used daily. It couldn’t be easier to use for electronic signatures, the documents are already in Box so I don’t need to send them out. I don’t have to directly share something for others to see it, but I can share directly if I want to and it’s easy. There is a message board that can be kept open and assignments can be created and scheduled. Box can open Adobe or PDF, Word, and Google Docs files, it’s opened or read all files I’ve imported. This is secure enough to use for legal documents or client records, it’s protected with encryption and requires little monitoring.
Cons:
Box Sign is easy to use but it’s not as good as it could be. I don’t think the cloud storage management is the best, the other ladies at the office agree. File versions became lost and the overall manner of storing wasn’t great.
Box - a secure, collaborative platform for all connected users
Comments:
I've been been a Box customer for about four years. During that time we've gone from a limited POC to a large scale international rollout. We've found Box to be very responsive both from a support standpoint and in terms of listening to their customers regarding features and needs.
The primary reason we initially chose Box was because of the outstanding security framework which was at the core of the initial offering and continues to be a key focus for Box. The management and governance features allowed us to roll it out to a geographically diverse group of employees with the assurance that their data would be secure and would remain secure.
Our initial need was to centrally replicate data from an international location. Based on the success of that POC, we've been able to replicate that success in a number of international locations and delay or eliminate the need for physical systems and storage that had previously been a part of our technology deployment.
Pros:
Security is still my favorite feature - I have the confidence that our data is secure and will remain secure. Box meets a number of US based and international security regulations and data compliance requirements, Box makes governance and compliance easy. Notifications based on file changes or folder changes have allowed us to create "instant workflows" to quickly move data from a variety of locations in the hands of a number of users. This has allowed us to create a system where data is not only securely stored, but able to be quickly acted upon by a geographically diverse group of staff. Rolling Box seats out to new users is easy, and Box makes a wide variety of training materials available to its users to help them leverage the features.
Cons:
There's not much to dislike - the feature set is good and continues to grow. If there is a downside, it is that - like all cloud based solutions - connectivity is required, and that can sometimes be a challenge for my organization is some of the remote international locations where we work.
Good for off site back up, I tend to use Sync for the day-to-day though
Comments: Overall, they are OK for stuff that I've encrypted myself and just want to have a redundant backup. I really should figure out how to use amazon glacier for that, but box makes it too easy and cheap. There's only so many hours in the day.
Pros:
I like that this software just works without a bunch of hassle. I also like that box is not, to my knowledge, google or microsoft. No need to have either of them snooping through my files. At the time I switched from dropbox, I was very happy that box wasn't dropbox. I think Box used to have faster pipes than Sync but am not so sure anymore.
Cons:
I think that Sync.com has a better product for my day-to-day. All I really want is secure storage and for all my computers to sync up certain directories. I don't want to ever doubt that every file is synced onto every computer. I left dropbox because their smartsync made me wonder if I was getting what I wanted. I think Sync is the company that is most focused on giving me exactly what I want. Box is OK, but they aren't focused on the precise thing I'm after. That makes me worry that they are going to go the dropbox route and try to some "smart" thing that makes them useless to me. Also, there was the box hacker exploit discovered in 2019. I think that's when I moved important stuff to Sync.

Very useful cloud platform for storing and sharing company documents.
Comments: We chose Box as a reinforcement and cloud arrangement, the truth simply can browse records straightforwardly from your working framework like a record organizer is extraordinary, in spite of the fact that it's comparative to other administrations presently. Box fathoms a part of issues for our organization, like distribution center issues, security of those things, and a assembly put for our group, we will transfer assignments and oversee those tasks inside. We filter client printed material on our computers, upload it to a shared file, and after that thrust it into our company's other program to urge it where it should go.
Pros:
Box has ceaselessly demonstrated to be a one-stop-shop and powerhouse, giving end-users with numerous alternatives for organizations, too illustrating the capacity to see what others have included, awesome for collaboration and venture administration. The thought that the Box can give full match up administrations as well as back up your NAS drives is extraordinary, the finest highlight being the volume of capacity you get. Everybody who works in my office can share records in a common put interior the Box, from where we transfer them to our program, so ready to all include records for clients in one put.
Cons:
One of the most difficult difficulties is setup; there appears to be no mechanism to define which volumes to back up, yet things mysteriously roll back. It's unclear how it works, and there appears to be no explanation or instruction on how to set up specific backup folders. Poor status updates; we have TBs of data saved with Box; we have no idea when files are backed up; Box Drive is meant to sync data rapidly, however it does not. Things eventually get copied across, but we're left wondering how much we can believe our data are up to date.
The best solution for storing data in a secure and easy way
Comments: I have been using Box as my primary data storage solution for the past year and have been extremely pleased with its performance. Box offers a variety of features that make it easy to store, access and share my important files. The user-friendly interface and intuitive navigation make it easy to upload, organize and share files with my team and clients. The platform also offers collaboration tools such as commenting, version tracking and real-time syncing, which have been essential for my workflow and team coordination. I have also found the platform to be highly secure, with robust encryption and multiple layers of protection to keep my data safe. The platform also allows me to set detailed access controls and permissions, which allows me to share files with specific individuals. Box also supports a wide range of file types, including documents, images, audio and video, which makes it a versatile solution for all my data storage needs.
Pros:
Storing and managing important files requires a solution that is both user-friendly and secure. Cloud-based storage services such as Amazon Web Services, Microsoft Azure, or Google Cloud provide easy-to-use interfaces and strong security measures, making them an ideal choice for safeguarding sensitive data. The services make it simple to upload, organize and share files with team members and clients, with tools such as commenting and version tracking for effective collaboration. The service ensures the safety of your data by implementing robust encryption and multiple layers of protection.The services support a wide range of file types, including documents, images, audio and video, making it a suitable option for all your storage needs. The mobile app allows easy access to your files from anywhere, which is particularly useful for remote work scenarios.
Cons:
While cloud-based storage services such as Amazon Web Services, Microsoft Azure, or Google Cloud offer many benefits for storing and managing important files, there are also some drawbacks to consider. One disadvantage is that the pricing can be high for smaller businesses with a limited budget. Another issue is that the platform may experience slow performance, particularly when uploading large files. Additionally, syncing can be problematic at times, making it difficult to access important files when on the go. Overall, it is important to weigh the pros and cons before choosing a cloud-based storage service for your business.
Alternatives Considered:
Reliable Cloud Storage
Pros:
I've been using 50GB of BOX storage to hold a collection of PDF work papers and ebooks served to Calibre reader. Every change on Calibre updates the cloud storage and syncs. Also, every new document saved in BOX end up in Calibre automatically. So far it has been a reliable place to save and store my files, with easy to use management functions. The desktop app is also very simple as any cloud storage app must be.
Cons:
Free space provided is very small for today's needs, but other than that there are really no other problems.
Box
Comments: All in all, Box has proven substantially beneficial for the university and for faculty to access materials of a general nature in a more efficient way and though I have not seen the actual numbers myself, I suspect that offloading all of the staff time and energy that went into maintaining and training people to monitored those previous on-campus servers was a price efficient move as well. Equally important in a time of fiscal belt-tightening.
Pros:
My university decided to replace its archaic system of various collective departmental, college, and institution drives and servers with Box. It is a thousand times easier to access from a variety of locations, at almost any time, using almost any communicative medium you wish to employ. In the 21st century the modern mobile educational facility and educator lives and dies on the capacity to not just amass data and research and information but also to retrieve and manipulate it at remote locales in a secure, rapid way.
Cons:
The biggest challenge is that Box has, like many modern softwares, engineered a number of plug ins. I have found that the reliability and functionality of these varies. for example, the general BoxSync application works perfectly but then there is a Box application for Windows 8 and another for Windows 10 which are "store apps" which are not as good at syncing and it is possible you might have both kinds of applications on your machine and that is rather confusing for the user since they have different interfaces and the syncing between them is not as transparent as one might expect. There is a page of these plugins and their descriptions overlap substantially and so it's not always clear which application you should employ in conjunction with your general Box.