DealersLink Reviews

by DealersLink

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service Software

About DealersLink

Inventory Management - Live Market Pricing - Live Dealer Auction.

Learn more about DealersLink

Showing 40 reviews

Marty M.
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2017-04-18

"Dealers Link"

Comments: New to the business and all the software. If the dealers put on a crappy photo that is what you see. Tend to skip those with crappy photos. Would like to see the dealer's name so we can trade.

  • Reviewer Source 
  • Reviewed on 2017-04-18
Tyler D.
Internet Manger
Automotive, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017-04-27

"Best customer support in the business"

Comments: Dealerslink has been the single best program we have ever signed up for! I recommend them to other dealers because of the superior quality support I get. These folks really know their program.

Pros: The support is top notch. The price point on it is very attractive.

Cons: They are still growing. The network that they are creating is becoming stronger by the day. I can hardly consider that a con.

  • Reviewer Source 
  • Reviewed on 2017-04-27
Doug W.
GSM
Automotive, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017-04-24

"Dealerslink the Bomb!"

Comments: The customer service is first rate and working with our rep is like working with your best friend. They make it easy. Thanks.

  • Reviewer Source 
  • Reviewed on 2017-04-24
Alex T.
Owner
Automotive, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
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  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2017-04-18

"Great Asset to our Company"

Comments: Great Product, saves our money in the auction lanes and provides and overall very good ROI. Buy it, you won't regret it!

Pros: The Functionality

Cons: I wish it was free, but that is called wishful thinking

  • Reviewer Source 
  • Reviewed on 2017-04-18
Bilal S.
Automotive, Self Employed
Used the Software for: Free Trial
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2018-02-22

"Sælg Din Bil Nemt, Hurtigt og Sikkert!"

Pros: I have been partnered up with Customer support representative n and the Dealerslink Team for approx. 3.5 years now. In that time we have experienced changes to the industry in Colorado such as mandatory placement of the dealerships Dealer Handling Fee into their displayed pricing

Cons: Colorado such as mandatory placement of the dealerships Dealer Handling Fee into their displayed pricing
https://skrotpriser.com/

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2018-02-22
Susan K.
Automotive, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
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  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2017-04-27

"Easy to use"

Comments: I am new to the industry and current job. This product is easy to use and clearly tells you what each section is for. Our customer service rep, Joe Baye, is great. He is always very helpful when I have questions. He is also quick to respond to all my questions

  • Reviewer Source 
  • Reviewed on 2017-04-27
Daniel M.
  • Overall Rating
  • Ease of Use
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  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2017-04-27

"Auto Dealer"

Comments: I have been a Dealerslink dealer for about 7 yrs and have been with them through all of their growth. I have a group of smaller stores and their program works great for me... I use them at multiple locations and use a lot of their products appraising, buying, trading, selling, syndication, auction. I have been very satisfied with the mobile product as well... They are great to work with and very down to earth.... Great company and great team!

  • Reviewer Source 
  • Reviewed on 2017-04-27
Dean S.
Internet Sales Manager
Automotive, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017-04-19

"A quality product with great support!"

Comments: I have been partnered up with Customer support representative
n and the Dealerslink Team for approx. 3.5 years now. In that time we have experienced changes to the industry in Colorado such as mandatory placement of the dealerships Dealer Handling Fee into their displayed pricing. When this was instilled, none of the providers had software to handle that request. Dealerslink was fast and effective in making us one of the first dealerships in the state to be compliant with the new law. Whether you are talking about an issue with pictures, pricing, etc (which rarely happen) they are patient, knowledgeable, but most importantly fast to respond!
Dean Schmidt
Internet Sales Manager
Morehart Murphy Regional Auto Center

Pros: Ease of use/customer support

Cons: Wish you had longer hours, could Devon bring his sleeping bag in?

  • Reviewer Source 
  • Reviewed on 2017-04-19
Joshua J.
Finance Manager
Automotive, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017-04-28

"Inventory at your fingertips!"

Comments: I have been in the automobile industry for 20 years, and I have seen many tools come and go nearly as fast as the cars themselves. I believe DealersLink encompasses all you could hope for to manage your inventory. From the pricing tools, to the connections to other dealer stock, all the way over to the status of your current cars overall health in your market. My personal favorite? The F&I calculator.....directs you to which cars make the most money for this individuals approval? I've looked at the world through the lens of showroom glass...and DealersLink has fine tuned the clarity that I see our cars through......Thanks Guys

Pros: F&I Calculator

Cons: nothing really

  • Reviewer Source 
  • Reviewed on 2017-04-28
Michael R.
Digital Marketing Manager
Automotive, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017-04-18

"DealersLink - A streamlined process for inventory management"

Comments: From beginning to end, and top to bottom, the relationship with DealersLink has transcended all expectations. The initial rollout, ROI, customer service and performance has been top notch. If there is a slight problem with connectivity, uploads, or reliability; DealersLink offers a succinct and timely resolution with an explanation without tech speak. The ability to customize and organize our data feeds has given us a step above the competition. We are a dealer group with 7-rooftops and 2,000 vehicles with a number of unique demands and requirements. Avoid the high priced guerrillas in the industry and trust your data, photos, pricing tools, and overall profitability to DealersLink. They will deliver!

Pros: Reliability of photo uploads

Cons: Customization

  • Reviewer Source 
  • Reviewed on 2017-04-18
Frank W.
Manager
Automotive, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017-04-24

"Simple, User friendly"

Comments: I have had a great experience with Dealerslink. Very user friendly, good web design, easy navigation.

  • Reviewer Source 
  • Reviewed on 2017-04-24
Ken T.
GSM
Automotive, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017-04-18

"Great Tool!"

Comments: Works as it should, Valuable as an information tool, as well as being useful to price and mange my information flow to all of my online vendors

  • Reviewer Source 
  • Reviewed on 2017-04-18
Heather P.
Administration
Automotive, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018-12-12

"Great group"

Comments: Great group and great software.

Pros: The best customer service you can imagine. If ever you hit a snag they are right there to help. Very organized and helpful

Cons: The app had a few bug and issues at first but overall they have been fixed

  • Reviewer Source 
  • Reviewed on 2018-12-12
Tom C.
  • Overall Rating
  • Ease of Use
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  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2017-04-19

"Make business ao much easier"

Comments: Dealerslink is like our right arm! Could do without it! The improvements just make things easier!

  • Reviewer Source 
  • Reviewed on 2017-04-19
Bridgette C.
Service
Automotive, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
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  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020-01-22

"Love!"

Comments: We use this everyday to update cars in our system!

Pros: Dealers link is so easy to use! I’ve never had any problems with it. I would recommend this to every dealership!

Cons: Sometimes the pictures for the vehicles update blurry but other than that there’s not a lot we don’t love about this software

  • Reviewer Source 
  • Reviewed on 2020-01-22
Armando R.
Sale Manager
Automotive, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020-08-26

"Thank you [SENSITIVE CONTENT HIDDEN]"

Comments: Service is amazing and [SENSITIVE CONTENT HIDDEN] is stop of the ball every day! Super pleased with his work!

Pros: Ease of use, great user interface and product flow.

Cons: Items that are marked sold are quickly deleted.

  • Reviewer Source 
  • Reviewed on 2020-08-26
Bob R.
GSM
Automotive, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017-04-18

"Training is the Key!"

Comments: I've used DealersLink for years and liked it, then my new rep showed me some of the things it is capable of. I really love it now!

Pros: Its versatility

Cons: My previous training left a lot to be desired

  • Reviewer Source 
  • Reviewed on 2017-04-18
Bill S.
Internet Sales Manager
Automotive, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2017-04-24

"Dealers Link Review"

Comments: After many years working at Mocks Ford-Lincoln-Mazda Dealership, I find this software easy to use. All of us at mocks Ford use this program daily and I have had no problems.

Pros: Easy to use

Cons: N/A

  • Reviewer Source 
  • Reviewed on 2017-04-24
Richard L.
Used car manager
Automotive, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017-04-24

"Great product"

Comments: Great product and easy to use. Would recommend to anyone. I especially like how easy it is to look at a snapshot of our water report

  • Reviewer Source 
  • Reviewed on 2017-04-24
Chett R.
Sales/Finance
Automotive, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2017-04-24

"Snyders Review"

Comments: I really like DealersLink. Efficient and user friendly. The" competition "feature has been very useful in making sales! Thanks!

  • Reviewer Source 
  • Reviewed on 2017-04-24
Mark B.
President
Automotive, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
    Unrated
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2020-02-18

"Go To Software"

Comments: The support is great and they have a learning center as you are trying to master the software but it comes down to syncing you and your team with your car inventory and getting everyone on the same page. Highly recommend.

Pros: Amazing software for car dealers and helping you keep track of orders and make sure that you know what is in your inventory and working closely with your team.

Cons: It is very easy to use but the design could be updated to 2020 design standards but they have an easy platform and don't need to fix anything it could just be cleaned up. I love that once you work with a dealership they automatically trust you to use this software on their team.

  • Reviewer Source 
  • Reviewed on 2020-02-18
Douglasl D.
IT / internet director
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2018-04-11

"Great Inventory Manager and F&I Calulator"

Pros: DealersLink is a great inventory manager especially the pricing tool. The F&I calculator helps you make the most money per car. Nice mobile product and good support team.

Cons: I don't really have any cons other than they aren't a huge company. Not really a problem so far. They to provide good support.

  • Reviewer Source 
  • Reviewed on 2018-04-11
Jason B.
Sales Manager
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2018-03-19

"You get more for your money"

Comments: Everything seems to be working fine. Customer service is top notch so if we do have an issue its fixed quickly

Pros: Great CRM tool for the entire staff to use. Most programs do not have what these guys do such as the scanner tool.

  • Reviewer Source 
  • Reviewed on 2018-03-19
George H.
  • Overall Rating
  • Ease of Use
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  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2017-04-18

"General Sales Manager"

Comments: We started with dealerslink when we first opened our doors in 2009. We are Sold, Traded and Bought all over dealeslink Dealer's Locations. Great way to sell and buy or trade Inventory.

  • Reviewer Source 
  • Reviewed on 2017-04-18
Jessica H.
  • Overall Rating
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  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2017-04-24

"Easy to Use"

Comments: I have never had an issue that was unable to be solved by the team at Dealerslink. Great customer service and easy to use.

  • Reviewer Source 
  • Reviewed on 2017-04-24