--- description: Learn more about MasterControl Quality Excellence pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MasterControl Quality Excellence Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Compliance Software](/directory/30110/compliance/software) > [MasterControl Quality Excellence](/software/148577/mastercontrol) # MasterControl Quality Excellence Canonical: https://www.capterra.ca/software/148577/mastercontrol Page: 1 / 22\ Next: [Next page](https://www.capterra.ca/software/148577/mastercontrol?page=2) > MasterControl Quality Excellence is the \#1 Quality Management System (QMS) in life sciences > > Verdict: Rated **4.5/5** by 526 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MasterControl Quality Excellence? MasterControl Quality Excellence is the \#1 Quality Management System (QMS) in life sciences. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 526 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MasterControl - **Location**: Salt Lake City, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$25,000.00 - **Pricing model**: Other - **Pricing Details**: Contact MasterControl for detailed pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Japanese - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, Ireland, Isle of Man, Italy, Japan, Jersey, Malaysia, Netherlands, New Zealand, Norway, Philippines and 12 more ## Features - Access Controls/Permissions - Alerts/Escalation - Approval Process Control - Archiving & Retention - Audit Management - Audit Planning - Audit Trail - Bills of Material - Change Management Software - Collaboration Tools - Commenting/Notes - Complaint Management Software - Compliance Management - Compliance Tracking - Corrective and Preventive Actions (CAPA) - Customizable Templates - Dashboard Software - Data Visualization Software - Document Capture - Document Coding & Control - Document Storage - Equipment Management - Feedback Management - File Sharing Software - Full Text Search - Incident Management Software - Internal Controls Management - Inventory Management Software - Issue Tracking Software - Maintenance Management Software - Monitoring - Nonconformance Tracking - Order Management Software - Prioritization - Project Management Software - Quality Control - Reporting/Analytics - Response Management - Risk Analysis - Risk Assessment - Risk Management Software - Risk Scoring - Root Cause Analysis - Search/Filter - Task Management Software - Training Management - Version Comparison - Version Control - Version Rollback - Workflow Management Software ... and 13 more features ## Integrations (3 total) - Microsoft Excel - Microsoft PowerPoint - Microsoft Word ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Compliance Software](https://www.capterra.ca/directory/30110/compliance/software) ## Related Categories - [Medical Lab Software](https://www.capterra.ca/directory/20043/medical-lab/software) - [Audit Software](https://www.capterra.ca/directory/30664/audit/software) - [Enterprise Risk Management Software (ERM)](https://www.capterra.ca/directory/32559/erm/software) - [Quality Management Software](https://www.capterra.ca/directory/30099/quality-management/software) - [Compliance Software](https://www.capterra.ca/directory/30110/compliance/software) ## Alternatives 1. [KAWAK](https://www.capterra.ca/software/211071/kawak) — 4.6/5 (319 reviews) 2. [Qualio](https://www.capterra.ca/software/134050/quality-management-software) — 4.6/5 (128 reviews) 3. [Isolocity](https://www.capterra.ca/software/148633/isolocity) — 4.7/5 (51 reviews) 4. [QT9 QMS](https://www.capterra.ca/software/97557/qt9-quality-management) — 4.8/5 (117 reviews) 5. [Ideagen Quality Management](https://www.capterra.ca/software/155354/Ideagen-Quality-Management) — 4.5/5 (178 reviews) ## Reviews ### "Mastercontrol QX" — 5.0/5 > **Michele** | *October 8, 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I liked how MasterControl Quality Excellence makes quality management simple and efficient, with great visibility and automation. > > **Cons**: While MasterControl offers strong capabilities, the learning curve can be steep and may require extra user training > > Overall, our experience with MasterControl Quality Excellence has been excellent—it’s helped us strengthen compliance, improve collaboration, and simplify complex workflows. ----- ### "Initial Implementation Experience" — 4.0/5 > **Rosalia** | *October 7, 2025* | Pharmaceuticals | Recommendation rating: 2.0/10 > > **Pros**: The great support from the team during implementation that took a very old fashion set of documents to a new and able to grow system > > **Cons**: It can get confusing on the initial configuration and how it works for setting up at the initial part. It takes few trials to adapt on how the system mkves > > Is a great way to interconnect all the documentation and libraries in complex organizations. Once you learn and adapt to how it os designed is pretty intuitive. Certainly a game changer ----- ### "Customer support is excellent" — 4.0/5 > **Patricia** | *October 7, 2025* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: Comprehensive support .. calmed our fears… knowing we would be supported after go live . Training competencies are great > > **Cons**: In many ways it’s not a true enterprise solution .. extra steps to segregate op cos and some modules you can’t > > It’s been good .. again the support is great … we did not consider enough iPads vs tablets vs laptops and they should be highlighted more when implementing ----- ### "Master Control just works" — 5.0/5 > **Erin** | *October 8, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Master Control is an excellent quality tool. The reliability is phenomenal. We have implemented document and training, and it always works the way it is supposed to. > > **Cons**: There is a definite learning curve when learning to use Master Control. Time must be budgeted to learn the tool. > > Master Control is our third eQMS that we’ve implemented and it is superior. It is a tool we can grow into. ----- ### "Qx is beginning to revolutionize our QMS" — 5.0/5 > **Mark** | *September 6, 2023* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: Document control, change control, and review workflows are among the biggest challenges facing our organization. MasterControl provides the means to apply industry best-practices, and excellent control and compliance, with intuitive, out-of-the box solutions. MasterControl Qx also integrates with MasterControl's Mx (Manufacturing Execution) system, a critical reason we chose it. > > **Cons**: Onboarding has been challenging. This is not a flaw in MasterControl, but rather a feature: Connections, workflows, training, responsibilities, review cycles ... all have to be specified in detail. We didn't necessarily have all the information arranged in such a way as to make its entry into MasterControl 'easy'. However, once put together, the MasterControl system is far superior to its antecedent. ----- Page: 1 / 22\ Next: [Next page](https://www.capterra.ca/software/148577/mastercontrol?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/148577/mastercontrol) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data