--- description: Learn more about DigitalPersona pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DigitalPersona Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Identity Management Software](/directory/30777/identity-management/software) > [DigitalPersona](/software/148471/hid-digitalpersona) # DigitalPersona Canonical: https://www.capterra.ca/software/148471/hid-digitalpersona Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/148471/hid-digitalpersona?page=2) > With HID you can leverage the broadest authentication portfolio and expert advisory to tailor unique consumer and workforce journeys. > > Verdict: Rated **4.5/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses DigitalPersona? DigitalPersona is ideal for businesses and organizations where people need fast, secure access to shared workstations. Offices, Government, Healthcare, Law enforcement, Manufacturing \& Retail ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 19 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 3.9/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: HID Global - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$45.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: DigitalPersona's starter packages include 2 days of professional services \& 1 yr of support. Contact HID Global for further details. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English, French, German - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Access Certification - Access Management - Authentication Software - Compliance Management - Credential Management - Mobile Authentication - Multi-Factor Authentication - Policy Management Software - Privileged Account Management - Reporting & Statistics - Self Service Portal - Self-Service Access Request - Single Sign On Software - Unified Directory - User Management ## Integrations (1 total) - Microsoft Entra ID ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support ## Category - [Identity Management Software](https://www.capterra.ca/directory/30777/identity-management/software) ## Related Categories - [Identity Management Software](https://www.capterra.ca/directory/30777/identity-management/software) - [Password Management Software](https://www.capterra.ca/directory/30923/password-management/software) - [Authentication Software](https://www.capterra.ca/directory/31218/authentication/software) - [Multi-Factor Authentication (MFA) Solutions](https://www.capterra.ca/directory/33157/multi-factor-authentication/software) ## Alternatives 1. [Okta](https://www.capterra.ca/software/119653/okta) — 4.7/5 (930 reviews) 2. [NordPass Business](https://www.capterra.ca/software/203254/nordpass) — 4.5/5 (39 reviews) 3. [GateKeeper Enterprise](https://www.capterra.ca/software/196142/gatekeeper-enterprise) — 5.0/5 (30 reviews) 4. [JumpCloud Directory Platform](https://www.capterra.ca/software/175092/jumpcloud-daas) — 4.6/5 (264 reviews) 5. [LastPass](https://www.capterra.ca/software/151988/lastpass) — 4.6/5 (2782 reviews) ## Reviews ### "Secure biometric login" — 5.0/5 > **Durga** | *October 22, 2022* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Pros about HID DigitalPersona that I found while using are listed below:1. Best domain authentication features, 2. Top Security, 3. Quick security and login access with biometric > > **Cons**: Cons about HID DigitalPersona that I found while using are listed below:1. Not supported on chrome or firefox, 2. Challenging to reach their support team > > Our company mainly uses HID DigitalPersona for domain auth and security management. It is responsible for saving and securing all security logins like passwords, and authenticators. It is super flexible 2FA (including biometric, pin and passcodes) for quick login into active directory accounts. I bought this product and it was a great purchase. It was easy to install and use. I feel safe using my HID DigitalPersona because it uses fingerprint scanning instead of a key or pin to open the lock. It is very secure and biometric security is a huge improvement.I used HID DigitalPersona and it's an amazing new way to unlock our workplace without typing in any passwords. The HID DigitalPersona device uses a built-in fingerprint scanner to securely log you into Windows and websites. I highly recommend HID DigitalPersona. ----- ### "Efficient and effective digital identity verification (DV) solution" — 5.0/5 > **Teju** | *October 22, 2022* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: I decided to give HID DigitalPersona a try because I was looking for a more secure biometric way to log into my workspace. HID DigitalPersona is a time-saving, efficient, and effective digital identity verification (DV) solution that offers a high level of security and privacy. This innovative technology is ideal for organizations that require fast, convenient, and secure access to their information systems. > > **Cons**: It has weak third-party integration functionality and little sweat or oil cause fingerprint scanner malfunction. > > HID DigitalPersona is a cutting-edge technology for high-security identification. With this tool, we can easily create and distribute a number of identification badges for our employees/contractors, or customers. The badges will have the same level of security as we need and will be completely customizable. I used this at work and it is a very good product. It is the best reader on the market and the best fingerprint scanner. I would highly recommend this product. ----- ### "Need to work on frequency or product updates and bug fixes." — 2.0/5 > **Mark** | *December 3, 2016* | Electrical/Electronic Manufacturing | Recommendation rating: 2.0/10 > > **Pros**: When it does work it works well. > > **Cons**: We have had issues with comparability with current versions browsers such as Mozilla in the past. The time it has taken to correct these problems has been long. It doesn't always detect login screens and dialogs. No automatic notices of updates r bug fixes. > > Product upgrades (new version even if minor revision number change) require new fulfillment each time. We have used this product for many years. In that entire time, we have not received notices of new updates or upgrades to the software even though we are on a support contract. We must constantly check for bug fixes or product updates which have not been very regular. We have waited at times a more than a year for corrections to allow operation with current browser versions. When it does work we have been pleased with its operation. ----- ### "My sweet experience with HID DigitalPersona" — 5.0/5 > **Hari** | *October 22, 2022* | Online Media | Recommendation rating: 10.0/10 > > **Pros**: We are easily integrated with an active directory with multiple authentication options like biometrics, pins, passcode, and more. We use HID DigitalPersona for the best biometric security, high accuracy, and reliability. HID's broad range of biometric solutions is the result of more than a decade of research and development, ensuring maximum accuracy and ease of use. It is also known for its most stable application, quick login, and MFA security. > > **Cons**: Usually, we need to use external biometric readers and they are very expensive which significantly increases our budgets but give good security and authentication system at a reasonable price. > > Usually, biometrics needs its own hardware and does not support laptop readers. This makes little inconvenience but it is best for passport management and SSO integration. ----- ### "Relieve end users and increase security with DigitalPersona Altus" — 4.0/5 > **Tim** | *December 2, 2016* | Financial Services Software | Recommendation rating: 8.0/10 > > **Pros**: Biometric Authentication. This is a strength because it takes the guess work out of passwords. Login Authentication Policy. Add an extra layer of security by enforcing a Fingerprint+Pin number combination. Easy to use interface. Users can easily update and manage their logins from any PC. Adding new managed login templates for new software or websites is a snap. Users can create their own managed logins. > > **Cons**: Lack of useful documentation provided to admins. Technical support isn't very knowledgeable. There have been instances where I knew more about the product than the person I was dealing with. > > I think DigitalPersona Altus is well suited for every organization and every scenario that involves login credentials. If users have complex passwords or many of them it will be especially useful. If you would like to incorporate a strict login policy that consists of a fingerprint plus pin or password plus pin it is a great solution. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/148471/hid-digitalpersona?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/148471/hid-digitalpersona) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data