--- description: Learn more about Elation pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Elation Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [EMR Systems](/directory/20028/electronic-medical-records/software) > [Elation](/software/147889/elationhealth) # Elation Canonical: https://www.capterra.ca/software/147889/elationhealth Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/147889/elationhealth?page=2) > Elation Health is the leading platform for primary care with a clinical-first EHR, integrated billing, and AI-powered tools. > > Verdict: Rated **3.9/5** by 79 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Elation? Elation Health supports small to medium-sized clinics focusing on primary care services, practices using traditional insurance billing, and care groups. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 79 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 3.3/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Elation Health - **Location**: San Francisco, US - **Founded**: 2010 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Elation offers a variety of pricing options for insurance taking and enterprise solutions. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Calendar Management - Charting - Claims Management Software - Client Portal - Clinic Interoperability - Coding Assistance - Confirmations/Reminders - Decision Support Software - Document Management Software - E-Prescribing - For Medical Purposes - HIPAA Compliant - Health Record Access - Immunization & Allergy Tracking - Lab Order Management - Lab Results - Medical Billing Software - Multi-Location - Multi-Provider Practice - Online Forms - Patient Monitoring - Patient Portal Software - Patient Records Management - Payment Processing Software - Prescription Renewal - Reminders - Remote Treatment Planning - Reporting & Statistics - Secure Messaging - Self Service Portal - Telemedicine Software - Third-Party Integrations - Video Conferencing Software ## Integrations (18 total) - AdvancedMD for Mental Health - Candid Health - DeepScribe - FlexScanMD - Fullscript - IntakeQ - PhraseExpander - PracticeSuite - RingRx - Spruce - Suki - Tebra - TextExpander - Updox - VaxCare ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [EMR Systems](https://www.capterra.ca/directory/20028/electronic-medical-records/software) ## Related Categories - [EMR Systems](https://www.capterra.ca/directory/20028/electronic-medical-records/software) - [Telemedicine Software](https://www.capterra.ca/directory/30949/telemedicine/software) - [Patient Management Software](https://www.capterra.ca/directory/30780/patient-management/software) - [Primary Care EHR Software](https://www.capterra.ca/directory/32665/primary-care-ehr/software) - [Medical Scheduling Software](https://www.capterra.ca/directory/30027/medical-scheduling/software) ## Alternatives 1. [CharmHealth](https://www.capterra.ca/software/120340/charm-ehr) — 4.2/5 (151 reviews) 2. [athenaOne](https://www.capterra.ca/software/98735/athenaone) — 3.8/5 (909 reviews) 3. [eClinicalWorks](https://www.capterra.ca/software/120360/eclinicalworks) — 3.3/5 (395 reviews) 4. [Practice EHR](https://www.capterra.ca/software/159036/practice-ehr) — 4.3/5 (80 reviews) 5. [ChartLogic EHR](https://www.capterra.ca/software/141875/chartlogic) — 3.9/5 (76 reviews) ## Reviews ### "Simple and Reliable for Patient Management" — 4.0/5 > **Verified Reviewer** | *August 23, 2025* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Elation is easy to use and makes patient records and management simple. The layout is clean, and it doesn’t take long to learn. Billing is also smooth and organized. > > **Cons**: Sometimes it can be slow, and a few features could be more flexible. Reports could also be easier to customize. > > Overall, Elation is a reliable tool that helps save time with patient management, records, and billing. It has a small learning curve and is good value for money. A few areas can improve, but it’s a solid system for daily use. ----- ### "Med Review" — 5.0/5 > **Michelle** | *April 30, 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Solid performance; great overture method fot the Health Scientist Field of Expertise. > > **Cons**: I couldn't even think of one abstraction to deflect against. Because of it being ao vetaatile within its nature . > > My overall experience with Elation was getting to see it for all of Dignity and worth to make sure everything is completed as projected. ----- ### "frustrating disappointment" — 1.0/5 > **Carrie** | *July 15, 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: It felt easy and intuitive and the price felt nice. This was a too good to be true situation. Bait and switch. Look elsewhere. > > **Cons**: clunky, repetitive, inconsistent, customer service is by email only, patients HATE the portal, messaging is all over the place. Onboarding was a nightmare. > > This was the biggest mistake I have made as a business owner. Customer service is non existent and a complete joke ----- ### "Disappointing start" — 2.0/5 > **Joshua** | *March 15, 2025* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: The workflows seem pretty efficient when I’ve seen it used and written mock notes. > > **Cons**: I’m over two weeks into my new job, and can’t schedule a single patient in until they complete mapping with our scheduling software. With my practice model, no patients = no income, despite a rapidly growing list of patients wishing to sign up. Our office manager has been emailing daily, and gets generic messages saying they’re “working on it”. Getting an estimated wait time has been like pulling teeth. I emailed them directly, asking for a rough estimate of wait time, and to better explain why there are delays. No response after 3 days. Also, the training videos are quick, soundless videos of someone clicking through charts, with no further detail. Also, I’m paying for this, but unable to use it. > > So far, not a good start. I’m only using this because it is the established EMR for my clinic. ----- ### "Elation EMR for our small physician practice was a bad experience" — 1.0/5 > **Audrey** | *October 10, 2024* | Hospital & Health Care | Recommendation rating: 1.0/10 > > **Pros**: It is a decent basic medical chart with note storage and prescribing. > > **Cons**: The layout is not very user friendly - you often cannot find key information at a glance and cannot flag important patient data points to be visible when you open the chart. > > I agree with the other reviewers that customer service leaves much to be desired. Mine is a very small physician practice and I chose this as my first EMR because I thought it would be a good fit for small practices. This company is not interested in working with small businesses or trying to improve their product or pricing to fit the small practice experience. They actually seem to enjoy flexing their muscles to force you to do what works better for them. It was a very disheartening experience to say the least and I hope others can learn from my experience. There are plenty of good / better products elsewhere. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/147889/elationhealth?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/147889/elationhealth) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data