--- description: Learn more about XM Fax pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: XM Fax Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Fax Server Software](/directory/31088/fax-server/software) > [XM Fax](/software/147524/xmedius) # XM Fax Canonical: https://www.capterra.ca/software/147524/xmedius Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/147524/xmedius?page=2) > XM Fax allows companies to safely exchange vital and confidential information, either through on-premises or cloud deployments. > > Verdict: Rated **4.7/5** by 38 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses XM Fax? XMedius solutions address a wide spectrum of markets including finance, health, government, manufacturing, retail, legal, and education, for SMBs, large Enterprises, and Service Providers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 38 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: XMedius - **Location**: Montreal, Canada - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$200.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Contact XMedius for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Portuguese, Russian, Spanish - **Available Countries**: Australia, Brazil, Canada, Germany, United Kingdom, United States ## Features - Archiving & Retention - Delivery Tracking - Email to Fax - Fax to Email - FoIP ## Integrations (3 total) - Microsoft 365 - Microsoft Outlook - Microsoft SharePoint ## Support Options - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Fax Server Software](https://www.capterra.ca/directory/31088/fax-server/software) ## Alternatives 1. [Documo](https://www.capterra.ca/software/197267/mfax) — 4.8/5 (86 reviews) 2. [eGoldFax](https://www.capterra.ca/software/205161/goldfax) — 5.0/5 (39 reviews) 3. [iFax](https://www.capterra.ca/software/198884/ifax) — 4.8/5 (363 reviews) 4. [eFax](https://www.capterra.ca/software/174254/efax) — 4.0/5 (70 reviews) 5. [Fax.Plus](https://www.capterra.ca/software/173529/fax-plus) — 3.9/5 (28 reviews) ## Reviews ### "Go XmediusFax Go\!" — 5.0/5 > **Damien** | *January 11, 2019* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Painless, accurate, excellent support. best of all - easy and seamless migration from any other platform. On the other hand - the PRICE is right\! > > **Cons**: I can't think of one. if you really would like to to find the needle in the haystack - then it would be their support is not 24/7. > > What drives XmediusFax is the people behind it. Both Sales and Support. they work together very well to resolve any issue we might have in an extreme timely fashion. ----- ### "Faxing for dummies" — 4.0/5 > **Verified Reviewer** | *October 9, 2018* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Support, XMedius support is outstanding Once in place and configured, the system is rock solid and requires virtually no ongoing maintenance Feature rich Included packet capturing with wireshark for individual calls > > **Cons**: The menu layout needs an overhaul Some of the included software looks and feels extremely outdated, e.g. SendFax or the Coversheet Editor The logging system is hard to navigate and you find yourself checking several different logs for one issue Website needs more KB articles, more community involvement. I see community posts where reps ask people to open tickets rather than opening discussion. > > XMediusFAX is a great piece of software, it might even be the best faxing software out there. The issues it solves for end-users are countless and once it's setup and configured you couldn't imagine going back and doing things the old way. XMediusFAX consolidates your faxing infrastructure into one neat place which can be connected to your choice of voice gateways on premise or in the cloud, ultimately saving you or your client money. ----- ### "XMediusFAX 8.0 - Very good Enterprise Fax Application but could use Refinement" — 3.0/5 > **Verified Reviewer** | *May 17, 2019* | Government Administration | Recommendation rating: 7.0/10 > > **Pros**: It has many feature for Faxing - to and from the desktop, browser, Multi-Function-Devices (Scanner/Printer), use Network Shares for Receiving FAXES. I do not see a Drag and Drop folder to Send Faxes. It integrates with our Enterprise level Avaya Phone System. Support has been Very good in that the XMedius Support people work hard to resolve each and every issue and provide workarounds during the interim. > > **Cons**: The initial setup and configuration took two full days and afterward many weeks to finalize. Security TLS 1.2 is Required on our system, so specific SMTPS Server setup and integration issues (XMedius Support worked on this for a while). Some Multi-Function Devices not supporting CA Certificates (which was not the fault of XMediusFAX) A problem with the XMediusFAX Java Jakarta interface with IIS requires a 3am restart daily in order to keep the service from failing intermittently. The fix is Uninstall/Reinstall Jakarta \& IIS. However, not a preferred action because our system is in full production. > > XMediusFAX is an above average Enterprise Level FAX system, supporting 1000+ users and devices with good Enterprise Phone system integration options. The administration allows for all types of Faxing options, Routing, OCR and so on. Support is very good. There are a few features (drop Fax folders for sending) that would be nice. Java Jakarta needs to be carefully configured with IIS or you may encounter reliability problems. ----- ### "Very easy service to use - I use the online portal version as opposed to the local server/client." — 4.0/5 > **Dennis** | *April 19, 2018* | Recommendation rating: 8.0/10 > > **Pros**: Very simple - log in, compose, send. Plenty of options to set up accounting groups, usage tracking, etc. There is a word processing program available that allows you to compose and send without logging in first, and although it's not a fully-featured program such as Microsoft Word, it does the job. You can also customize cover pages and integrate printing within other applications (such as Word, Excel, etc) so that you can fax a document directly from one of the supported third-party programs. Handy if you have a need for it. > > **Cons**: Portal version doesn't allow you to sort users, numbers, groups, etc, very easily. You have to flip through multiple screens in order to view all the data. No export options either. This part of the portal is a little cumbersome. The data is all there, you just can't see it all at once - fairly annoying when you're searching for something. Otherwise, very simple system to use. > > Allowed us to remove many POTS phone lines and stop using physical fax machines located in many departments. Now we are cloud-based and people can fax directly from their desktop PCs. Saves a lot of money in the long run. ----- ### "XMedius does exactly what it's meant to do" — 4.0/5 > **Richard** | *August 7, 2020* | Financial Services Software | Recommendation rating: 8.0/10 > > **Pros**: Little to no maintenance required. I particularly like the on-prem web front end which allows our users to send faxes without an application client. It's integration with active directory makes it easy to allow/edit user access. > > **Cons**: The on-prem setup and configuration can be somewhat intimidating especially if you are unfamiliar with VoIP technology. > > XMedius is a great product and it does exactly what it claims it can do. As with every product you are bound to run into the occasional issue that requires the help of vendor support. XMedius support is a pleasure to work with. I'll leave an example.... We ran into a few issues upgrading the software to the latest release which required the help of vendor support. Within 5 minutes of submitting a support ticket we were on a WebEx fixing the problem. Support gets A+ from us. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/147524/xmedius?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/147524/xmedius) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data