---
description: Learn more about Hemlane pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Hemlane Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Property Management Software](/directory/30929/rental-property-management/software) > [Hemlane](/software/147198/hemlane)

# Hemlane

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> Hemlane is a property management software that automates the day-to-day and allows you to get human and AI support for your rentals.
> 
> Verdict: Rated **4.8/5** by 224 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Hemlane?

Designed for landlords, brokerages, and property managers looking to streamline rental operations, reduce overhead, and scale efficiently.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 224 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hemlane
- **Location**: San Francisco, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$36.50
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Pricing is displayed for one unit. For additional units, check pricing on the product website.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Accounting Software
- Accounts Payable Software
- Accounts Receivable Software
- Billing & Invoicing
- Communication Management
- Contact Management Software
- Document Management Software
- Expense Tracking
- Inspection Management
- Lease Management Software
- Lease Tracking
- Listing Management
- Maintenance Management Software
- Maintenance Scheduling
- Occupancy Management
- Online Payments
- Payment Processing Software
- Portfolio Management
- Property Database
- Reminders
- Rent Collection
- Rent Tracking
- Rental Property Management Software
- Task Management Software
- Tax Management Software
- Tenant Management
- Tenant Portal
- Tenant Screening
- Tenant Tracking
- Vacancy Management
- Vendor Management Software

## Integrations (5 total)

- Plaid
- Stripe
- TransUnion Collections Management
- Zillow Rental Manager
- Zumper

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Property Management Software](https://www.capterra.ca/directory/30929/rental-property-management/software)

## Related Categories

- [Property Management Software](https://www.capterra.ca/directory/30929/rental-property-management/software)
- [Real Estate Property Management Software](https://www.capterra.ca/directory/20050/real-estate-property-management/software)
- [Real Estate CRM Software](https://www.capterra.ca/directory/30926/real-estate-crm/software)
- [Lease Management Software](https://www.capterra.ca/directory/30219/lease-management/software)
- [Property Management Accounting Software](https://www.capterra.ca/directory/32654/property-management-accounting/software)

## Alternatives

1. [Hostaway](https://www.capterra.ca/software/152433/hostaway) — 4.8/5 (1524 reviews)
2. [Buildium](https://www.capterra.ca/software/47428/buildium-property-management-software) — 4.5/5 (2205 reviews)
3. [Entrata](https://www.capterra.ca/software/20372/entrata) — 4.6/5 (444 reviews)
4. [DoorLoop](https://www.capterra.ca/software/211768/doorloop) — 4.8/5 (704 reviews)
5. [ResMan](https://www.capterra.ca/software/135182/resman) — 4.6/5 (601 reviews)

## Reviews

### "Support with the first payment" — 5.0/5

> **Natalia** | *October 16, 2024* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: Responsivess from Support team. I got great help from \[sensitive content hidden\] - Customer Success Lead.
> 
> **Cons**: Complicated profile settings, issues with uploading docs

-----

### "Clear, Patient, and Proactive Support from Hemlane" — 5.0/5

> **Jessica** | *August 7, 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Hemlane is the convenience of their system—it streamlines rent collection, communication, and account tracking in a way that saves me time and stress.
> 
> **Cons**: There isn't a live person to talk to for quicker communication; however, my email was replied to within 24 hours.
> 
> I recently reached out to Hemlane regarding a confusing payment reversal, and \[sensitive content hidden\]&#10; from their support team went above and beyond to clarify the situation. He took the time to investigate the issue thoroughly and explained the process in a way that was both detailed and easy to understand. I appreciated his transparency about how Hemlane fronts payments and why the reversal occurred when the tenant’s transaction failed.&#10;&#10;\[sensitive content hidden\]&#10; was patient, empathetic, and proactive—he didn’t just leave me hanging with a generic response. He offered practical next steps, including how to handle the late fee and what the tenant might do to resolve the issue with her bank. He even committed to following up personally to ensure the reversal is finalized and the matter resolved.&#10;&#10;Customer service like this makes a huge difference when you're managing properties and juggling multiple responsibilities. Thank you, \[sensitive content hidden\]&#10; and Hemlane, for your professionalism and support\!

-----

### "If you self manage your investment properties Hemlane is terrific" — 4.0/5

> **Paul** | *November 14, 2025* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Value, ease of use, interface works well on phone too. Great for self service prop management tracking. We have a team and work orders can get assigned. Rent collection is a breeze - why pay a PM 7-10% to collect your rent when you can automate it here.
> 
> **Cons**: Accounting interface could use some work - ease of tagging, reductions of duplicates from system and bank, ease of integration with systems such as stessa
> 
> Very good and easy to use. Inexpensive basic system. Always listen to customers and strive to improve based on feedback

-----

### "Hemlane is Awesome" — 5.0/5

> **Adam** | *March 2, 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: This is the best property management software that I have ever used, and the learning curve is very manageable.
> 
> **Cons**: The process for splitting payments can be a little clunky to setup, but the support helped walk me through everything

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### "Do not recommend." — 1.0/5

> **Vincent** | *June 12, 2025* | Real Estate | Recommendation rating: 0.0/10
> 
> **Pros**: The billing section is alright. The maintenace section works. These are the only two things I havent found bugs in yet.
> 
> **Cons**: Prospective tenants messaging is broken. Prospective tenants are unable to reply. It just takes them to a pre qual application.&#10;&#10;The lease generator has bugs. What is filled out when creating the lease, isnt accurately transferred to the actual pdf document. &#10;&#10;The customer support is useless. \[sensitive content hidden\] replies with a "not my problem" attitude and says I should speak to my onboarding specialist.
> 
> Terrible. I would not recommend this to anyone. They are not friendly. I just get told to speak to someone else, who tells me I need to speak to someone else.

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## Links

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