17 years helping Canadian businesses
choose better software

About Acquire

Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.

Learn more about Acquire

Pros:

Not Available

Cons:

Not Available

Acquire ratings

Average score

Ease of Use
4.9
Customer Service
5.0
Features
5.0
Value for Money
5.0

Likelihood to recommend

9/10

Acquire has an overall rating of 5.0 out 5 stars based on 20 user reviews on Capterra.

Have you used Acquire before?

Share your experiences with other software buyers.

Filter reviews (20)

Kishore
Kishore
Manager in India
Verified LinkedIn User
Education Management, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

One of the Best tool for Customer Management

5.0 4 years ago

Comments: Overall it was good

Pros:

Easy to access, Multiple Logins can be created. The best part is that you can check on the real time visitors on your webpage and you can start initiate the chat so that you do not miss on any customers. It helps to convert more number of leads in the given scenario

Cons:

Cost of the product is bit high and charging platform fee is also high

Mayur
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Best Live Chat Software

5.0 8 years ago

Comments: Tagove is the trouble-free platform to install and working very well. Most of the time, I am using co-browsing, live chat, and voice calls. Actually, the best thing of Tagove is it includes and video and voice call... Its two-way video chat is predictable form where the customer and support agent can both see and hear each other. It offers outstanding co-browsing features to help out representative’s support customers.

Pros:

Tagove supports instant chat. I haven’t found any trouble in the installation and the support was also great. I really recommend this extension to all.

Cons:

One missing feature of this is mobile apps. Nowadays mobile ready chat is a must, as we had talked with; they are coming up with this as well. And in 14 days free trial of their services, they only offer the basic package that just allows for live video chat, voice calls and text chat with co-browsing. Any other highly developed features Tagove has would only be made accessible with the paid Premium package.

Gunjan
Gunjan
SEO Executive in India
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: Not provided
Reviewer Source
Source: GetApp

Tagove A excellent collaborator

4.0 8 years ago

Comments: Love this tool! that really allows Smooth video chat on the browser.
Very simple to use and no installations required.
Will be a perfect tool for customer service, along with their other features like co browsing.
suggest everyone to try it out.

Verified Reviewer
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

The best video chat and co-browsing

5.0 6 years ago

Pros:

Tagove makes everything so easy -- it's easy to set up, it's easy to use, and it's an amazingly powerful tool.

Cons:

Nothing. The support is excellent, the software is sound and bug-free, and it's a great value for the price.

Xandria
Director of Internet Services in US
Furniture, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to use

5.0 3 years ago

Comments: The experience has been great and any questions have been answered by their representative.

Pros:

Acquire is super easy for my team to use and provides a number of ways for our clients to interact with the team.

Cons:

At this present time, we have not encountered any hurdles or difficulties with the Acquire software

Sophia
Sophia
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

very useful tool for business!

5.0 8 years ago

Comments: Tagove is the ultimate platform for businesses to provide live video chat, voice call software with Screen sharing and co browsing. It is very easy to use and I think you might want to take training to use this soft because it’s very user friendly software to use.

Pros:

The best features I have seen in this software are about video conferencing. It has an instant connection feature with high quality and you can record them without any other software installation.

Cons:

I am using this software from last 6 months, but I have not faced any problem to use that. I know everything is not perfect in the world so please do availability in a mobile app.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Love it!

5.0 8 years ago

Comments: Thanks to Tagove who made my business customer relation good. I can provide my customers better service by using Live Chat Software. I am loving its Live Video Chat, Voice call, Text chat with Screen sharing and co-browsing solution within my website. Definitely recommend to all.

Sam
Sam
Manager
Verified LinkedIn User
Management Consulting, Self Employed
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Great customer support platform

5.0 8 years ago

Comments: We were looking for a customer support platform which can help us to handle all queries coming from our customers. We have tried many, but most of them are providing single platforms like just live chat. Then we move forward and checked Tagove, which is quite amazing as they offer multi-channel support - video chat, call recording, viop, co-browsing and video conferencing, Now we dont need any other software. Thanks Tagove for availing great product.

Pros:

Here are some of pros - Multi-channel platform - Competitive price - Seamless customer support - Amazing people

Cons:

As far as cons is concern, we haven't seen any specific.

Amarnath
Amarnath
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

A really useful tool!

5.0 8 years ago

Comments: We were thinking of many ways to increase our sales online and we came across this and our team loves it!! We can engage with users like never before and build great rapport. If you are looking for the next step in customer engagement, this is great!

Pros:

increase customer engagement, check how users are going through your website and also to increase sales and conversation.

Cons:

Have not really had a bad experience yet, depending on internet connection the video can be really good or sometimes a little pixilated.

Vienna
Vienna
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Now I don't need any other software

5.0 8 years ago

Comments: Tagove provide everything that mostly we needed in customer support. voice chat with co browsing is perfect.
We always use video conferencing with screen share so everyone can talk and give their idea. Multiple people on screen sharing within our website is one of the best feature we love.

Pros:

Video conference with screen sharing is one of the best feature we love and we using voip calling as well.

Cons:

Don't know much on this but they might need to do mobile apps.

Ram
Director in US
Used the Software for: Not provided
Reviewer Source

Easy to use and very helpful for customer support

5.0 8 years ago

Comments: Tagove is very easy to use and its very helpful for customer support. its have very good feature including co browsing and screen sharing. we always love these features.

Laduram
Laduram
Founder
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp
5.0 8 years ago
Mahmoud
Mahmoud
Independant Software Developer
Verified LinkedIn User
Internet, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Great Software!

5.0 8 years ago

Comments: Tagove is excellent easy to use software that helps us engage with our customers much more. The best part in my experience about Tagove is the customer service. Laduram, the developer, is very fast with responding and answering questions. Thanks Tagove!

Pros:

Great Software Great Customer Service What else could you ask for?

Cons:

Tagove is great... none so far!

Amrit
UK
Used the Software for: Not provided
Reviewer Source

An amazing new product! great for sales!

5.0 8 years ago

Comments: Allows us to contact our customers via video and voice which is really great! helps us to make more sales and solve any issues really quickly!

Manpreet
Compliance Officer
Verified LinkedIn User
Financial Services Software, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Great for business!

5.0 8 years ago

Comments: Been using this for a while now, very easy and fantastic to use! Really good use to communicate with your online customers making sales and rapport is much more easier for us now. Our sales team is doing 30% more now!

Pros:

Very good for increasing sales and providing more communication channels

Cons:

Takes time to learn the dashboard a little.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Complete customer support

5.0 8 years ago

Comments: Tagove is the software where we can help our customer through co browsing and video chat live. Be we were doing all the meeting on all the different tools and it was completely nightmare to us.

Pros:

we love everything.. mostly there new feature call voip calls.

Cons:

We love it completely, I really don't know what is the pros.

Sonal
Sonal
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Superb Live chat software

5.0 8 years ago

Comments: One of the best live chat software i ever found.. they provide lot more then what I was expected. video chat with co browsing in amazing that help us to provide better support

Pros:

video chat, voice call with co browsing

Cons:

need to do mobile apps

Tom
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp
5.0 8 years ago
Vinson
Vinson
Marketing & Business Development
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp
5.0 8 years ago
Verified Reviewer
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp
5.0 8 years ago