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About ePROMIS ERP

Modular, Futuristic, Secure & Customizable Enterprise SaaS Platform.

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Pros:

Streamlines billing, invoicing, and accounting processes by automating manual tasks. Great support by the customer service team - you can reach call agents through phone, email, or live chat.

Cons:

Complex ERP system that will keep a new user confused for a while. Once you are a daily user, you are top of the game.

ePROMIS ERP ratings

Average score

Ease of Use
4.8
Customer Service
4.8
Features
4.7
Value for Money
4.7

Likelihood to recommend

9.7/10

ePROMIS ERP has an overall rating of 4.8 out 5 stars based on 203 user reviews on Capterra.

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Filter reviews (203)

Bilal
Manager in United Arab Emirates
Verified LinkedIn User
Construction, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Essential ERP

5.0 5 years ago

Pros:

Great support team, always willing to help. User friendly. The modules cover the full operations of a construction company. Solid procure to pay cycle. Well defined processes, where such processes are aligned with best practices. Great drill down facility. Ease of access to documents whenever needed.

Cons:

Dashboards along with smart reports require improvements.

Ajaml
IT Programmer in United Arab Emirates
Construction, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

ePROMIS service management module shortens the product lifecycle, saves precious, and cuts business

5.0 3 years ago

Comments: We were able to monitor all our internal/external resources offsite and seamlessly schedule all maintenance, service, repair processes with ePROMIS ERP. It is all you need for optimum resource utilization!

Pros:

Eliminates order duplication and automates invoice creation to reduce manual labor and save time. Provides 24/7 customer access and has helped us build brand loyalty. Increases life expectancy of physical assets and equipment by providing timely maintenance reminders and facilitating resource distribution. Integrates with other business applications to create a centralized data pool.

Cons:

Hands down- the best ERP in the market! Packed with the right features and is simply perfect. No cons experienced!

ABDULLAH
Accounts in United Arab Emirates
Used the Software for: Not provided
Reviewer Source

VERY USEFUL SOFTWARE WITH GREAT SUPPORT

3.0 7 years ago

Comments: THIS IS A EXCELLENT TOOL FOR COLLABORATION EASY TO USE .ITS A GREAT WAY TO HAVE ALL DOCUMENTATION IN ONE PLACE WHICH ALLOWS OUR EMPLOYEES TO SHARE THEIR WORK WITH ONE ANOTHER

Benedict Anthony
IT Support and Systems Analyst in United Arab Emirates
Pharmaceuticals, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Get Accurate & Real-Time Business Reports & Insights and take timely decisions with ePROMIS.

5.0 3 years ago

Comments: ePROMIS helps you build multiple relational databases and lets you analyze the performance of multiple locations and departments in respect to each other. It also helps you measure interdepartmental changes.

Pros:

Get vital insights on how to manage your business. Predict trends and prepare for situations before they occur. Find the information you need in seconds and control who can modify information in your database. Access data from anywhere without locational or software constraints Generate customized reports and use them to increase business prospects and increase profitability.

Cons:

Everything is perfect, but the system can have a short learning curve for beginners.

Dessalegne
Sr Accountant in Qatar
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

One of the best and intelligent ERP systems that offers advanced reporting and integration

5.0 3 years ago

Comments: A simplified dashboard would be just perfect as users need to enter input manually at times. Rest, everything is fine!

Pros:

Simplifies business processes through automation and facilitates electronic documentation to increase operational efficiency. Extremely user-friendly and you will be able to understand the system within days and optimize its usage. Get access to in-depth reporting tools with many in-built templates to save time. Improves visibility across all organizational departments and stakeholders.

Cons:

A simplified dashboard would be just perfect as users need to enter input manually at times. Rest, everything is fine!

Jamsheer
IT Support Supervisor in United Arab Emirates
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Discover your target audience and find the best resources to boost business growth through ePROMIS

5.0 3 years ago

Comments: ePROMIS provides you access to an assortment of corporate resources to assist your business growth. It helps you keep up with the latest industry trends and current advancements to stay ahead of the competition.

Pros:

Assists a variety of industries and helps you discover what your clients love. Helps you discover hidden truths about market leaders for improving productivity and market share. Lets you simplify digital enterprise management and improve business processes. Build trust with customers by offering them personalized services and fast complaint resolutions.

Cons:

Software implementation is a major factor that can be a hurdle for small and medium enterprises.

Anish
ERP Administrator in United Arab Emirates
Construction, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Enjoy fast, smooth and risk free migration with ePROMIS enterprise cloud ERP in a cost effective.

5.0 3 years ago

Comments: ePROMIS professionals helped us transform our business by upgrading our legacy systems. From data extraction to implementation everything was a smooth ride! A must use platform to mitigate business risks.

Pros:

Implements end-to-end server migration to accelerate business processes and minimize downtime. Helps you make the most of the system with regular software upgrades and affecting your existing business processes. Upgrades legacy applications and systems to boost business profitability ePROMIS provides thorough support during and after the migration process.

Cons:

I have nothing to say against ePROMIS. One of the best ERP tools in the market!

Mohammed
IT engineer in Qatar
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Best-in-class integrated accounting and finance management tool for small medium, and large business

5.0 3 years ago

Comments: ePROMIS uses financial intelligence to help you track, collate and consolidate data as per business requirements. It lets you generate comprehensive reports, retrieve financial documents, and analyze expenses in real-time.

Pros:

Provides access to the most accurate financial data for greater convenience. Controls multiple financial aspects while adhering to international regulations, compliance rules, and guidelines. Supports multiple currencies and supports smoother global operations Provides access to detailed audit trails and tracks each transaction

Cons:

The learning curve is sharp, but once your team gets used to it, they will prefer to stick to the system for their lifetime.

Verified Reviewer
Verified LinkedIn User
Civil Engineering, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

An Advanced Automated System

5.0 5 years ago

Pros:

ePROMIS has a wide software structure for all the department especially has an advanced Purchase & Inventory automated Process ,fully integrated and comprehensive linking with all other department , by helping to eliminating all the manual interventions. Best Advantage of the system is the full detail report by providing real time analysis. Electronic approvals of the voucher & To do list facility has helped as to cope with daily task.

Cons:

To learn about the detail flow of the system was a challenging task since the system has an advanced Automation business Process. But ePROMIS Team professional approach and support has helped us a lot to overcome this task.

Verified Reviewer
Verified LinkedIn User
Construction, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

ePROMIS ERP UNEC

5.0 5 years ago

Pros:

It is the best software that handles all the specifics of the construction business. Good interface for scheduling, project management, workforce management, crew routing, time tracking, and expense management.

Cons:

The User interface look a little outdated when compared to some of the flashy navigation trends that are used today, but all said the ease of navigation and features relevant to practical construction makes ePROMIS easily score above other software in this category.

Sunitha
HR Officer in United Arab Emirates
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

ePROMIS to improve Workforce Management & Engagement

5.0 5 years ago

Comments: ePROMIS is a very extensive ERP software package, with all the modules we need.

Pros:

From an HR standpoint, the ePROMIS ERP is very easy to use and well thought out. The reporting is easy to do for mandatory compliance. It makes our jobs easier and creates efficiencies for the HR and payroll departments. Talent Management is one of the systems in the HR module. I like the most; it helps us attract, acquire, onboard, develop and retain high-performing talent. Employee self-service portal is another excellent system, and employees can request leaves, documents, payslips etc. using ESS, without placing requests manually.

Cons:

User experience could be improved, but I heard they introduced new UI recently.

Abigail
Business Analyst in Philippines
Pharmaceuticals, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Excellent scheduling and tracking tool for clients, inbound and outbound telephone calls, and emails

5.0 3 years ago

Comments: ePROMIS helped us generate revenue from new and existing customers. Besides, it also helped us boost internal business processes, reduce customer attrition and store contact details quickly.

Pros:

It Will help you make quick management decisions by providing real-time information. It can easily be integrated with account solutions and supports data integrity. Provides a granular view of sales activity, forecasts sales revenue, and generates comprehensive reports compared to other solutions. Offers complete details of your customers and your interactions with them anytime, anywhere.

Cons:

The only con I feel is why I didn’t get hands-on ePROMIS before and leverage its cutting-edge tools.

Ajith
Procurement Engineer in United Arab Emirates
Construction, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

An excellent tool for managing and optimizing spending on raw materials, automating the procurement

5.0 3 years ago

Comments: ePROMIS helped us track the metrics that mattered the most to us and helped us improve our business process. It also helped us improve our decision-making process with data-backed reports and actionable insights.

Pros:

Determine the cost of new/existing order and expected date of completion. Get real-time access to available inventory and manage multiple warehouses and stay on top of stock levels. Facilitates collaboration in real-time and lets you keep in contact with employees to ensure compliance. Provides 24/7 visibility of your manufacturing process and ensures minimum downtime.

Cons:

Proper training is required to operate the software. Once that’s done, it is a smooth ride.

Irshad
Material Co-ordinator in United Arab Emirates
Construction, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

An Essential ERP – A beneficial, scalable, and efficient software with great support from the team

5.0 3 years ago

Comments: This is an easy-to-use and excellent tool for collaboration among remotely distributed teams. All documentations are in one place, making business easier and greater transparency among team members.

Pros:

We loved the responsive and immediate support from ePROMIS’s great support team, always willing to help. The ERP is user-friendly. Its modules cover the entire workflow of a medium-scale construction company. The procure-to-pay cycles are robust with well-defined processes. Each process is aligned with international best practices.

Cons:

Innovative report features require improvements, and Dashboard may be made more user-friendly. The learning curve is long but worth it.

Rony
System Engineer in Qatar
Construction, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Optimize customer relationship management and make it easier for sales managers to reduce delays.

5.0 3 years ago

Comments: Get faster access to customer history, analyze behavior patterns and optimize strategies to make precise predictions and serve customers better. Say yes to faster complaint resolutions and fewer customer complaints.

Pros:

Get access to a comprehensive database and know your customers better. Get a competitive edge over other enterprises by serving your customers better. Enhance business prospects and leverage technological advances to make huge profits. Generates top-class and comprehensive reports to help you stay on top of your business goals.

Cons:

No cons as such. Just that the system could be simplified for a user who is shifting base from a traditional ERP.

Bince
Procurement Officer in United Arab Emirates
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Reduces pressure on your support teams and offers self service options like a knowledge base

5.0 3 years ago

Comments: ePROMIS helps you deliver top-notch customer service with a 360-degree view of customers. It also lets you create campaigns with personalized experiences and manage business operations with ease.

Pros:

Manage all your customer inquiries in the same interface and reach your through chat, email, SMS, and social media. Answer the most common customer queries instantly with the help of AI and use it to route requests to the right agent and ensure customer satisfaction. Create tickets automatically when a customer sends you an email or calls your team.

Cons:

No cons that I could find. One of the best ERP and customer service tools in the software segment.

Bixen
Accountant in United Arab Emirates
Construction, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Adopt a controlled, systematic and profitable approach to source materials and good with ePROMIS

5.0 3 years ago

Comments: ePROMIS helped build good relationships with suppliers and save costs. Quality issues reduced significantly with extraordinary customer service provided by ePROMIS enterprise cloud. We are also able to decrease delays in the supply chain.

Pros:

Helps suppliers gain a thorough understanding of your business. ePROMIS helped us get lengthier contact terms and save significant time and money. Streamlines the purchasing process and makes budgeting a breeze. Lets you adapt better to your supplier’s working practices and accommodate each other.

Cons:

The UI could be more simple and easy to navigate. Too many options can make the user lose focus and get carried away.

Madiha
General Accountant in United Arab Emirates
Pharmaceuticals, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

This ERP software has enables real-time analysis and evidence-based decision-making

5.0 2 years ago

Comments: Valuable in managing the complexities of modern-day businesses like - Workplace mobility, global best practices, real-time BI, global trade compliance, workplace accountability, and simplicity.

Pros:

ePromis ERP software is available for deployment in Cloud, Web, Hybrid, and client-server model. It allows integration with all the other modules of the ERP system. There is enhanced performance to cost ratio. Effective reduction in the time spent on decision making. Access to the core functions of your organization.

Cons:

Minor suspensions of workflow do happen. But they get resolved on time. No significant demerit can be related to it.

Farida
HR Assistant in United Arab Emirates
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

It's a robust and friendly enterprise resource planning system that tracks the Employee data

5.0 2 years ago

Comments: Ease of handling Employee HR data

Pros:

Better maintenance of assets and reduced overtime costs and efficient use of labours. -Enhance customer (internal or external) service. -Work orders are generated from all logged services request through different mediums fax, email, verbal, etc. -System generated work order numbers based on nature of service. -Robust reports to provide complete insight into the progress of work order and also the profitability.

Cons:

Software implementation cost is a major factor that comes as a hurdle for small and medium enterprises.

Sree
Accountant in United Arab Emirates
Construction, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

ePROMIS - A smart business solution that increases bottom-line results with AI-driven technology.

5.0 3 years ago

Comments: What a fantastic ERP solution - one of the best in the market! No other ERP software has given our company this range of functionality at such an affordable price.

Pros:

ePROMIS is a robust and flexible tool that has helped our order processing and accounting teams manage workflows better. Real-time reporting and analytics can help you identify bottlenecks and improve process capabilities. A navigable and visual interface makes it easy for your team to adapt to the new system - a must-have business software.

Cons:

The processing speed can be improved as the system at times when huge data is processed.

Binoy
System Adminstrator in Qatar
Construction, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Get access to thorough analysis of your business plans and use the aggregated data to map customer

5.0 3 years ago

Comments: ePROMIS lets you generate comprehensive reports from supply chain, to technical maintenance and inventory and financial management so that you can get complete visibility of your business.

Pros:

Adjusts as per your business demands and offers high scalability. Lets you address the most trivial to complex challenges with ease. Provides easy integration capabilities with all kinds of software solutions. Automated redundant tasks, cuts down on needs for approvals and expedites business operations.

Cons:

The system offers too many modules for a beginner or a person from a non-technical background.

Yasar
Cost Controller in United Arab Emirates
Construction, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Everything in One Place – All functions that a business would ever need - A must-have

5.0 3 years ago

Comments: The ePROMIS ERP solution is easy to learn, use, and your team would adapt to it very quickly. Its integrated apps are user-friendly and offer mobility to users.

Pros:

ePROMIS ERP has evolved over the years. Its ability to seamlessly integrate all organizational data in one place is excellent. It can generate quick real-time ad hoc reports based on any criteria or filters. The workflows of all departments have improved after adopting the best practices of the ERP.

Cons:

The new workflows can be a little complicated initially, but you will eventually get the hang of it.

Madhusudan
System Improvement Manager in United Arab Emirates
Construction, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

ERP for real time analytics & visibility into projects details

5.0 5 years ago

Comments: I like the way it is and the improvements they made on the software over past years

Pros:

We are one of the leading construction companies in the region and we are using ePROMIS ERP since a decade. The system helps us achieve financial and operational excellence in our projects by monitoring project performance and profitability, tracing job completion percentage, productivity, and managing subcontractor relationship.

Cons:

over all its good, we have used an earlier edition of ePROMIS before, product keeps getting better with each release.

RV
Chief Accountant Projects in United Arab Emirates
Construction, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Excellent accounting and reporting

5.0 5 years ago

Comments: Outstanding tool for analytics with great functionality

Pros:

ePROMIS handles your finances without creating any confusion. You can access the data you would like to see in just a few clicks. A lot of other ERP systems are aesthetically dull and not pleasing while ePROMIS engages the user with user-friendliness and versatility

Cons:

Depending on how your company set it up, successful customisations will require effort from the vendor and customer. Customizations work well but took more time than expected

Faizan
Accounts Manager in United Arab Emirates
Construction, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

ePROMIS transforms data into insights.

5.0 5 years ago

Comments: Who doesn't like a fully integrated ERP system? ePROMIS does the work efficiently as promised. Quite rare in the industry

Pros:

All the modules of ePROMIS ERP are well-structured. GL, Accounts payables, Accounts receivables, procurement, project management, costing, payroll, and inventory management systems are integrated with one another providing us real-time information. The reports and BI dashboards are fantastic.

Cons:

I don't see any problems or issues at this time.