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About ePROMIS ERP

Modular, Futuristic, Secure & Customizable Enterprise SaaS Platform

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Pros:

Streamlines billing, invoicing, and accounting processes by automating manual tasks. Great support by the customer service team - you can reach call agents through phone, email, or live chat.

Cons:

Complex ERP system that will keep a new user confused for a while. Once you are a daily user, you are top of the game.

ePROMIS ERP ratings

Average score

Ease of Use
4.8
Customer Service
4.8
Features
4.7
Value for Money
4.7

Likelihood to recommend

9.7/10

ePROMIS ERP has an overall rating of 4.8 out 5 stars based on 204 user reviews on Capterra.

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Filter reviews (204)

Mohammad
IT Manager in Saudi Arabia
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Your perfect partner for managing projects. Helps you deliver quality work much before deadlines

5.0 3 years ago

Comments: Our teams have had a great experience using ePROMIS. It facilitates data sharing, improves visibility into business processes and lets you stay on top of deadlines.

Pros:

Offers top-class support in exporting and importing data between applications. Provides a navigable interface with easy-to-use features. Get a bird’s eye view of essential performance parameters and increase visibility. Enjoy faster information access and avoid any bottleneck situation. Can be customized to suit all your business needs.

Cons:

The information overload can be difficult to handle for some. Rest, assured the transition is smooth and you will enjoy working!!

Abdelhalim
IT specialist in Egypt
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Build innovative, responsive, and scalable solutions with ePROMIS custom services

5.0 3 years ago

Comments: ePROMIS lets you harness the benefits of mobile applications and stay updated with your business workflows anytime anywhere. It also helps you boost productivity and enjoy maximum possible efficiency without shelling out huge costs.

Pros:

Leverages the power of AI and ML to automate tedious, repetitive tasks related to order management, accounting, payroll, and more. Offers cloud services to keep your business online 24/7. Enhances business workflows with industry-specific solutions while following the best practices. Provides access to a dedicated manager to help you get the most out of your investment.

Cons:

The system experiences minor downtime and technical issues. But, it is nothing serious and the support team is there to resolve it.

Arunin
United Arab Emirates
Used the Software for: Not provided
Reviewer Source

ePROMIS works as advertised or better

3.0 8 years ago

Comments: This is a great application that all our information is accessed through one system.It is very easy to train people to use the system.

Georgie
IT Admin in United Arab Emirates
Construction, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Estimate, allocate, and control your project costs and overall spends with ePROMIS enterprise cloud

5.0 3 years ago

Comments: We could easily analyze our overall spends and reduce capital expenses with ePROMIS SaaS ERP. This was possible as ePROMIS compared the costs with each task’s actual worth and identity components which increased our budget.

Pros:

Identifies vendors and selects the most profitable one to order necessary project resources. Eliminate unnecessary usage of tools. Gathers the required resources and uses them for procurement activity. Puts in strict cost control measures and optimize fund utilization. Helps you meet your company’s fiscal year goals.

Cons:

While the software is great it may take some time to get results and see actual progress.

MOHAMED
Chief Accountant in United Arab Emirates
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Streamline and simplify business workflows with ePROMIS packaged services and shorten your sales

5.0 3 years ago

Comments: ePROMIS has been designed to help you focus on your core products and grow your business. You can choose a package of your choice based on your business objectives and requirements.

Pros:

Get access to packaged services and say goodbye to multiple systems. Provides 24/7 customer support so that you no longer need to wait for complaint resolution. Supports your timeline and budgets by providing tailor-made solutions. Lets you add and modify packages with just a few clicks.

Cons:

I have been associated with ePROMIS for 5+ years and could not find a single drawback in the system. A must- have tool in your business suite!

Mohamed
IT Administrator in United Arab Emirates
Construction, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

A reliable ERP, HCM, and CRM software system with great customer support and customization features.

5.0 3 years ago

Comments: ePROMIS ERP meets all my accounting and financial management needs. Help in creating smooth process workflow increases the efficiency of the team. This ERP solution is a must-have for every organization.

Pros:

The ePROMIS ERP solution is easy to use, and its intuitive UI makes the learning curve smooth and steep. Local and federal taxes have been one of our core deficiency areas, but we have achieved zero error rates in tax filing over the last three years in a row after using this system.

Cons:

We haven’t used all the features of the ePROMIS ERP system as it is very vast. Therefore, sometimes it seems expensive.

James
Procurement Manager in United Arab Emirates
Construction, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

An easy-to-use ERP Solution, a must-have system for manufacturing and engineering companies

5.0 3 years ago

Comments: Manufacturing and engineering businesses are complex, with too many parts in the supply chain, assembly line, and production process. Only a robust ERP like ePROMIS could handle the data overload.

Pros:

Production control, inventory management, vendor management, parts management, asset management, process control, design repository, and many other features make ePROMIS a reliable ERP solution for manufacturing, engineering and construction companies. Regular updates from ePROMIS with the implementation of global best practices make it all the more promising, reliable, future-proof, and integral to our operations.

Cons:

A lot of customization was required to suit our company’s specific needs, but the team from ePROMIS was supportive all the way.

Arun
Accountant in United Arab Emirates
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Automate and manage payroll seamlessly and provide better training to employees with ePROMIS HCM

5.0 3 years ago

Comments: With ePROMIS we were able to automate employee onboarding, release and workforce planning. Besides that we could successfully workload on employees and improve the efficiency of employee management.

Pros:

ePROMIS provides an excellent ticketing and escalating management system for employees to voice their concerns and get quick resolutions. Tracks performance over various metrics and gives accurate employee ratings. Seamlessly manages employee travel expenses, verifies claims and expedites reimbursement process. Keeps an account of all expenses and offers multi-currency support.

Cons:

Data migration could be more smooth as it is time-consuming and difficult for non-tech employees. Overall a great tool for payroll and payment processing needs!

Kareem
HR & Admin Manager in United Arab Emirates
Construction, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Manage employee payroll and train employees better with ePROMIS HCM SaaS

5.0 3 years ago

Comments: ePROMIS uses interactive tools and provides a superior onboarding experience to reduce attrition rates and guarantee employee satisfaction. It also lets you automate core HRMS tasks and simplify workforce planning.

Pros:

Lets employees raise concerns, highlight grievances and find quick resolutions to their problems. Get to know your employees better with analytics and track performance over time. Detects deficiencies in required skills and suggests remedial measures for the same. Manage employees travel expenses and expenses through an integrated HR platform and verifies previous records with just a few clicks.

Cons:

No con as such. One of the most comprehensive and easy to use ERP systems in the market. Highly recommended for SMEs!

Bharathvaj
HR Analyst in United Arab Emirates
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Reliable and fast ERP software that can boost productivity and increase operational transparency!

5.0 3 years ago

Comments: I highly recommend this business management platform. With ePROMIS, our organization stopped functioning in data silos - we were able to increase team collaboration and communication. Advanced features, smart reporting, and analytics are some reasons to go ahead with ePROMIS!

Pros:

Integrates with most third-party business applications for the smooth transfer of data. Streamlines billing, invoicing, and accounting processes by automating manual tasks, Great support by the customer service team - you can reach call agents through phone, email, or live chat. They resolve any kind of issue instantly and are available round the clock.

Cons:

It may take some time for users to understand the system’s various features; however, it's a quick learning curve.

Basil
Senior Procurement & Operation Engineer in Qatar
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

All-in-One talent management and applicant tracking platform for strategic hiring, automating paperw

5.0 3 years ago

Comments: We could easily integrate job description posting and track applicants with ePROMIS ERP. There is no better tool than ePROMIS for analyzing employee performance and boosting business efficiency.

Pros:

It organized the entire recruitment cycle and helped us focus better on candidates. Facilitates team bonding and supports employees in aligning their goals with the organization. Sends out periodic performance evaluations to make team members aware of the skill gap and take necessary measures. Uses AI-based chatbots to provide faster responses to prospective candidates.

Cons:

It can be costly for small and medium businesses. It requires technically trained software to implement it across platforms.

Anvar
Accountant in United Arab Emirates
Construction, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

The best value for money ERP Solution for growing business with a scalable and integrated solution.

5.0 3 years ago

Comments: A growing business needs new features and functionality every other day, and ePROMIS never fails to deliver. It is scalable with cloud implementation, integrates with third-party systems and is easy to use.

Pros:

Every growing business needs a reliable ERP solution, and we have found ours in ePROMIS ERP. Our growing needs were becoming untenable for employees when we decided to implement ePROMIS, and that turned out to be the best decision we took in a while. We can now stay ahead of the competition thanks to this robust ERP solution.

Cons:

The CRM module was intimidating initially because of too many options that we were not using. But soon, we realized the power in our hands, and now we love it.

Gurjeet Singh
Payroll Asssitant in United Arab Emirates
Construction, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

A complete HCM management solution that can handle all your human resource requirements!

5.0 3 years ago

Comments: ePROMIS is a comprehensive HCM tool with all-inclusive modules that can manage recruitment, payroll, performance, learning, and development. It helped our firm manage a remote workforce without any hassles and increased operational efficiency exponentially.

Pros:

A powerful HCM tool, ePROMIS is designed to help companies manage key HR objectives. You can generate customized reports to view human resource indicators and identify areas of improvement. Real-time business intelligence empowered our managers to give instant feedback to employees to benefit from targeted feedback.

Cons:

Having used ePROMIS for over a year, I can’t think of a single negative aspect! A must-buy business tool, indeed.

suresh
Sr Procurement Officer in United Arab Emirates
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Get expert assistance to excel in any domain and expand effortlessly with ePROMIS.

5.0 3 years ago

Comments: ePROMIS provides reliable services and premium assistance to help you fulfill business objectives and comply with local and state authorities. It can also help you improve flexibility and get expert advice on demand.

Pros:

Get better security and accountability with a professional team that handles data with care. Offers conditional access and trace how your resources are being utilized in real-time. Minimizes expenses on infrastructure, training, recruitment, and maintenance of a workforce. Reduces operational overheads and helps you get more done at lower costs.

Cons:

Innovative report features require some improvements, and the dashboard can be more user-friendly.

Sarah
Assistant Accountant in United Arab Emirates
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Enhance your existing system’s capabilities and implement ERP systems with ePROMIS.

5.0 3 years ago

Comments: ePROMIS keeps your business goals in mind at every stage, lets you define the project scope and timeframes to key milestones. It also helps you document all requirements, discussing changes and designing a solid framework to ensure seamless ERP adoption.

Pros:

Develops a deployment strategy that aids your existing workflows while ensuring successful data migration. Guides your team through key test phases, provides template test scenarios, and helps you conduct effective testing within the business. Improve collaboration and bonding between your employees and experts to reduce business related risks.

Cons:

The system is beyond perfect and has no cons that I can think of.

Gigish
Accountant in United Arab Emirates
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Gain 360-degree visibility into your transportation and logistics business with ePROMIS SaaS ERP

5.0 3 years ago

Comments: ePROMIS is one of the best and user-friendly platforms in the industry. It helped us get a better control of our processes, deliver on customer expectations and get real-time insights on technicians and service personnel.

Pros:

Embrace changes faster with ePROMIS transportation and logistics modules. Build a global reach and help clients cross borders fulfill their logistics and transportation demands. global operations and better control of operations. ePROMIS helped us expedite execution by automating processes to optimize growth and profitability.

Cons:

The information overload can be a bit too much for many. But, you will get used to it in some time.

Vijayakumaran
Payroll Executive in United Arab Emirates
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Drive growth through strategic focus and get access to accurate, productive metrics with ePROMIS ERP

5.0 3 years ago

Comments: We could easily make cost forecasts and keep a real-time check on our deliverables. Besides, the interface lets us switch between tasks and projects to ensure zero delays in work.

Pros:

Reduces administrative costs and saves time spent on revising spreadsheets and project plans. ePROMIS lets you leverage data replication in areas of the system with a single entry Get access to tailored reports, detailed insights and develop the right business strategy Carries out a thorough data analysis to support customers better

Cons:

Having used ePROMIS for over a year, I can hardly think of any cons! Hands- down, the best ERP in the market!

James
IT Engineer in United Arab Emirates
Real Estate, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

An Integrated System with lots of capabilities covering all departments and functions.

5.0 3 years ago

Comments: Easy navigation where everything is logically linked together makes accessing any feature from any screen easy. The ERP system does the work as efficiently as promised by their sales team.

Pros:

Our team is in love with the fully integrated architecture of the ePROMIS ERP. Its strong financial management and job-work costing capabilities make it ideal for our type of business. Our team can access files and project documents from the field, on-site, and even at the client’s office to discuss anything.

Cons:

The customization process was long-drawn, and meanwhile, our team had to make do with many adjustments. But now all is sorted.

Jafar
PRO in United Arab Emirates
Construction, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Streamline and simplify your business workflows and decrease sales cycles with ePROMIS

5.0 3 years ago

Comments: ePROMIS helped us achieve our business objectives, operational efficiency and guarantee employee satisfaction while reducing costs and saving precious time. They optimize services based on our feedback!

Pros:

Offers 24/7 customer support via email and live chat. Get access to tailor-made services, fulfill business- specific requirements and provide personalized services to clients. ePROMIS lets you modify your packaged services on the go. You no longer need to put up with features that do not benefit you!

Cons:

No cons! ePROMIS is the perfect ERP that lets you achieve business goals and stay two steps ahead of competitors.

Cijo
p in United Arab Emirates
Construction, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Perfect ERP software for any business, any sector, and a function – ePROMIS has it all!

5.0 3 years ago

Comments: I run many businesses and find that ePROMIS is efficient in handling all of my diverse business needs quickly. They integrated the different instances into a single dashboard.

Pros:

ePROMIS ERP is one of the most reliable ERP solutions we have come across. It has never crashed in its continuous more than 65 months long running time. We can access it using the web, workstations, or even the mobile app to track, transact, report, analyze and monitor our business.

Cons:

The implementation and customization of the software were long processes taking too much effort. But in the end, the results were great.

Jafar
Chief Accountant in United Arab Emirates
Facilities Services, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

ePROMIS ERP is a highly customizable solution with cutting-edge functionality, great support

5.0 3 years ago

Comments: The ERP has clearly defined workflows across departments and business units. It has increased the efficiency of our team manifold.

Pros:

Its CRM module is the best one I have encountered, handling all aspects of customer lifecycle management. It has a good interface for scheduling, prospects alerts, lead management, and customer service. The detailed reports generated in real-time helps in identifying gaps in customer engagement and plug the leakages.

Cons:

The UI feels a little outdated, and the app needs some improvement in navigation and better UX compared to current standards.

Richard
Procurement Assitant in United Arab Emirates
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

An Advanced Automated ERP System with support for All Departments and All Functions

5.0 3 years ago

Comments: An Advanced Automated ERP System with support for All Departments and All Functions

Pros:

The robust new technology architecture of ePROMIS ERP offers HCM and CRM solutions. Automation of Purchase & Inventory, Sales & Distribution, Project management and planning, and production control are fully integrated with comprehensive reporting, making business management easier. Real-time analysis electronic approvals are added advantages.

Cons:

Learning the system’s detailed process flow was challenging initially, but everything made sense as we worked.

Aravind
Human Resources Officer in United Arab Emirates
Civil Engineering, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Everything in One Place - A must have ERP Solution for all businesses

5.0 8 years ago

Comments: e-PROMIS has evolved as an excellent Enterprise support by its ability to unite all organizational data in one place and has the ability to uniquely identify and showcase reports when needed in quick time. As said, it acts as a great data depository and central work-flow monitoring tool. What makes E-PROMIS different from similar solutions like BULLHORN & STIMULUS is the transparency that it maintains across various business levels and the ease of accessibility between different user tiers, the alerts and reminder options for various events and deadlines are added advantage. The ERP clearly depicts the process progression across business units and this helps in smooth workflow and hence increases the efficiency of the system as a whole. Needless to say, this ERP solution is a must have and recommended for all kinds of organization and businesses for an organized and structured work flow.

Binny
Sr. Accounant in United Arab Emirates
Construction, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Highly satisfied with ePROMIS software

5.0 6 years ago

Comments: Overall ePROMIS is very efficient, reliable, and user-friendly

Pros:

ePROMIS keeps everything organized and fairly easy to use. Easy Navigation, integrated environment, customizable reports, and electronic approvals are major pros of the system.

Cons:

Though it's user-friendly the system is very huge. Our company required some heavy customization of the software. Thus we end up not using a few standard modules and functionalities of the software. Software training for new employees is a bit difficult.

Vipinlal
Senior Accountant in United Arab Emirates
Construction, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

A reliable software system

5.0 6 years ago

Comments: It meets all my accounting related needs

Pros:

ePROMIS is easy to use and understandable system. Accounts Payable, Accounts Receivable, Bank Reconciliation, Billing & Invoicing, Expense Tracking, Fixed Asset Management, Payroll Management, Project Accounting, Purchase Orders, VAT/Tax Management are significant pros of the system from the accounts side.

Cons:

Have'nt used the full potential of ePROMIS ERP but the accounting system.