LimeSurvey Reviews

The world needs to know the fantastic work the "Limesurvey team" is doing!

Comments: I was a very fan of "SurveyMonkey", thus I was looking for something similar, that could give to my organization the same experience BUT with self-host and free possibility. And Limesurvey delivered It to us. Since then, we automatized a lot of processes in our organization. The results were astonishing. We are saving a lot of time.

Pros:

It's free, open-source and I can host in my own server (for free). It's even easier to build forms and questionaries than with survey monkey and google forms. The admin interface is easy to use and also the user interface. Very quick to build new forms, to see the answers, etc. Admins can use LDAP to login.

Cons:

Impossible to say anything bad about this software.

Pleased with customer assistance

Comments: Very satisfied with the environment and customer assistance

Pros:

I like how it works and its environment. I recently requested technical support and I am very surprised of how quickly and precisely they answered. It was important for me to solve my problem fast and they were very efficient and kind!

Cons:

I would like to have more built-in question types and flexibility with the scale-type, for example (1-10 scales and 0-10 scales)

Comprehensive but buggy and hard to use. Very poor customer service

Comments: Below average - the UI is very hard to manage and is buggy.

Pros:

Comprehensive features for creating surveys

Cons:

Old fashioned and hard to use UI with plenty of bug. Lock you into a subscription with no advance warning of payment and will not refund.

Experience with LimeSurvey

Comments: My team uses LimeSurvey for collecting data on a national and international levels, and it has suited most of our needs so far. My overall experience has been largely positive and the support team has been fairly responsive, providing me with advice on a number of occasions. However, you have to have a professional license for that.

Pros:

Depending on the scale and complexity of your surveys, LimeSurvey can be either fairly straightforward and easy to learn or would require more time to get an in-depth understanding of all its features, which require advanced programming skills related to web development (CSS, JavaScript, JSON). The platform is open-source and is regularly updated. Can be either used hosted by its developers or installed on your local server, which allows for more customization. It has several licenses to choose from if you prefer to use it hosted. It is based on Bootstrap 3 and has a sophisticated theme editor, which needs to be used for adjusting themes according to your wishes. It has a nice Stats feature that provides a quick analysis of collected data in real-time. Although, it is mostly helpful when you use default question types without extensive modifications with JavaScript. It is available in various languages, which is useful for international surveys.

Cons:

Even though the platform is well maintained, there are still minor bugs/issues that come up once in a while, when you start using it on a regular basis. And because it's an open-source product, it is not as extensively supported as a fully commercial product would be in this regard. Thus, it often takes some time for bugs to be fixed. Also, it has its limitations when it comes to some complex question types, as it has its own set of default questions and other platforms might have a larger variety of questions to use, which might save time when creating a survey.

Excellent open-source tool!

Comments: We piloted Limesurvey with one state agency probably about 6+ years ago, and quickly realized that this would be an excellent tool across the enterprise.

Pros:

Intuitive user interface, most of our end-users can review the quickstart guide and be up and running with few questions to our survey administrators Unlimited questions per survey - that tool is a limitation on another survey tool we use. Excellent responsive templates with built-in bootstrap framework Survey output is web accessible (WCAG/Section 508) minus a few things here and there. There has definitely been proactive work done in this area. Easily customizable templates Excellent survey and user permission control

Cons:

The admin interface still needs a lot of work to make it accessible/WCAG compliant. This is an area they should continue to work on When they release a completely new version, they need to make sure that online help/resources are ready for when that new version comes out.

Limesurveys integration into Vicidial brought my business to another level!!

Comments: Lead generation is what we are currently using it for, although im sure it can be used for a lot more in the future

Pros:

I loved the fact that I was able to integrate this right into my vicidial platform and generate leads through it, absolutely amazing!!

Cons:

The fact that if a survey was not completed, the next call we ran through the survey with picked up where the incomplete one didn't finish at and we had to press the previous button all the way back to the beginning and redo the surveys.

Our basis for customer projects

Comments: We use LimeSurvey both for in company surveys as well as for public surveys. We write our own reporting scripts (in PHP and/or R) for individual and aggregated reports.

Pros:

Firstly we began using LimeSurvey because it has a free version. Later we found out that it has an amazing development team, both paid people in Hamburg, as well as some fantastic volunteers that spend a lot of time helping others. Because LimeSurvey is Open Source and written in PHP, it turns out to be extendable and adaptable to our needs. Now, in 2018, after 9 years of living with it, we have it as one of our basic tools for research.

Cons:

Earlier version were sometimes hard to learn, this has become a lot better, but the administrative user interface does still need some love & attention.

Great Survey Software - Full of Features

Comments: I've used LimeSurvey for about 8 years and haven't been disappointed. The product is stable and powerful, and did I mention it's free (if you host your own).

Pros:

Can create as simple of complex a survey as I need. I like the reusable pieces, the range of question types and options for controlling them. The user interface is clear, and much improved over th eyears.

Cons:

Analysis and reporting could do with some improvement, but I'll admit I'm not using the latest version yet. It's not simpel to use, but them nothing that allows for complexity is.

Good Survey and Test Grading Tool

Comments: I have been using LimeSurvey for a couple of years in my organization for customer experience surveys and in training courses to grade attendees knowledge and to evaluate trainers.

Pros:

LimeSurvey is an easy to use tool for making surveys and grading simple tests. I love the fact that it has an integrated interactive tutorial for getting started. It has all question types/templates that you will commonly use when creating a survey. Its UI is really intuitive and comes with preview images in all question types. What I like the most about LimeSurvey is that you can configure lots of settings for a survey, like the restricted access control, timing, type of questions, survey logic creation, expiration date, url redirection after completion, etc.

Cons:

What I do not like about LimeSurvey is its theme/template editor. It could be easier to modify by any non developer.

Review on LimeSurvey

Comments: Efficient in taking surveys and online assessments and I am satisfied in using this platform.

Pros:

1. Best solution for taking online surveys. 2. The application is platform independent and well supported by Linux and Windows platforms. 3. Unlimited number of surveys with unlimited number of participants is possible in premium versions. 4. You can add images, text, even videos for taking surveys. 5. Upgrades are released frequently.

Cons:

1. Need some patience to setup the survey. 2. Two versions are there for lime survey, Lime Survey Pro and Lime Survey CE , need to make payment for accessing the premium features.

Best free Open Source Survey Software available

Comments: I am working with Limesurvey since 2007. Its user interface has improved a lot recently and the software supports lots of features not even paid software can offer. The "Expression Manager" is a very powerful tool to create a scoring system and calculate scores as survey runtime based on the users feedback. This can be used for assessments or psychological tests which includes dynamically showing certain text blocks at the end of the survey.

Pros:

features ability to create custom designs availability of professional support (Limesurvey Partners program) number of available question types powerful plugins extensive manual ability to run surveys offline using "OfflineSurveys" Android app

Cons:

For new users the interface may require 1-2 hours to get familiar with.

Perfect companion for call centers

Comments: I used to work as an IT guy at a call center, and we noticed that a lot of clients were interested in our surveys but were reluctant to talk to our operators. We offered the option to have the survery sent to them by email and noticed that the answers were even more elaborate than over the phone, with some people even sending screenshots and documents as feedback, where applicable.
Overall, it improved the survey detail we were able to provide to customers, and even got us some contracts in the business fields we were previously discarde because of our call-only approach.
Also, training people to use it was easy because it is very comprehensive and easy to build up and add complex sections.

Pros:

- Free - Extremely easy to set up form, questions, and sections by choosing from the provided options - Anyone with MS Office experience can make a professional looking survey - Easy and advanced control of surveys completed, questions answered, skipped or not understood - Response data visualization - Hosting options

Cons:

We had some minor issues with WYSIWYG HTML editor, but these were resolved.

I love LimeSurvey and the community. Can't stand taking high stakes surveys on SurveyMonkey/Google.

Comments: Faster survey time to live and more question types.

Pros:

Open source and the community. I love that templates and themes are fairly easy to get off the ground. 2.5 was a huge jump in terms of features and usability.

Cons:

I wish the serve update wasn't paid, but I get it that you need to make money. I wish there was google authentication (LinkedIn, Twitter, etc) built in as well for admins. Mobile first design is key for the whole platform.

Very complex design

Comments: LimeSurvey at first sight seems very intuitive and helpful yet creating a survey is very troublesome. For next time I will stick to other platforms like Google.

Pros:

The variety of types of questions and the extent to which one can customize surveys.

Cons:

The complexity of the website itself. You have limesurvey mainwebsite then another one for your survey. The survey website is very unclear and requires quite some knowledge beforehand to be able to make questions. The layout should be simplified to make it more coherent and unambiguous as to what you do.

I've used Lime Survey extensively for course evaluations and research surveys

Pros:

I was new to survey software so LimeSurvey was a good adventure and experience. I downloaded and printed the manual and worked my way through it. Great flexibility of options for questions and formats, easy to launch and manage and easy to generate useful reports or data in spreadsheet format. Many of my graduate students subsequently used LimeSurvey for their research and it was easy to direct them and have them manage their own surveys.

Cons:

Some question formats were counter-intuitive and took time to conquer. Using tokens for surveys was challenging to learn. All was solved eventually.

Professionally, flexible, stable, excellent platform.

Comments: I've used this survey professionally, in small pilot study, and going to use it again for a larger nationwide survey. It is an excellent platform, and beats SurveyMonkey and all other platforms in terms of features and ease of use.
I hope more people use it so that it will stay around.

Pros:

The token feature is amazing and very good. I used it for an respondent driven sampling survey and it worked very well. The limeservice allows you to create surveys without ever having to read the manual.

Cons:

No cons. Everything good.

One of the best survey tools out there!

Comments: They are a nice young German company offering a great product that keeps getting better and better!

Pros:

It has a logical, almost revolutionary, approach to survey branching and skip-logic. They hide question, based on equations, rather than using other means! Its quite bulletproof way of doing things, less likely for filters to fail.

Cons:

It may be a bit hard to understand how it all works at first!

Do you want to generate advanced questionnaires? This is your option.

Comments: For more than 10 years it has been my option to carry out questionnaires to my clients. Not once have I been disappointed.

Pros:

Being an open source tool it gave me an excellent opportunity to implement it immediately without spending a penny

Cons:

Its implementation can be complicated, installation and updates are currently paid options

Limesurvey use experience in Government

Comments: Limesurvey use experience in Government
We use Limesurvey to create various forms for all types of events that we carry out in the IT Governance and Management area of the São Paulo City Hall. These forms range from registrations for in-person Forums to opinion polls, public polls and various surveys.
It enables the creation of forms and the organization of the collected data in different ways, which facilitates its use even by people who do not work in the technical area.
A broad and robust solution of great value in our work. Translated with www.DeepL.com/Translator (free version)

Pros:

Intuitive and easy to use; Easy to organize the collected data Possibility to export the results in different formats;

Cons:

We have not found any cons in more than 3 years of use.

The Best Survey Software

Comments: LimeSurvey we use in Marketing Surveys, Call Centers, and BPO Forms.

Pros:

Is Open Source and have advanced utilities for multiple scenarios. And the information is mine.

Cons:

A lot of Updates in a month. This gives the impression that the software is not "stable".

A Look at Lime Survey

Comments: As I was testing out survey software, I enjoyed how favorable the free version is to someone trying to decide on a Survey solution, besides the minor limitations in the free version.

Pros:

The free version lets you have a feel of the software which lets you decide if paying for the additional features is worth the cost. The no features restrictions and an unlimited number of surveys is awesome

Cons:

The storage limit and advertising on end page as part of the free version. It would also be nice if the company could increase the number of administrators in the free version.

OPEN SOURCE and a GOOD alternative

Comments: It's a nice tool to get people to answer your survey. After some work you can get a beautiful and powerful tool!!! Love it.

Pros:

The pros are that it's a good alternative to PAID survey services. It's clean, modern design and powerful

Cons:

Cons are that's it may be difficult to configure a survey where Monkeysurvey for example is really user friendly.

Falls a little short, but still improving

Pros:

Free to start, a lot of control, can set it up in our environment (as opposed to SaaS), programming is fairly easy.

Cons:

Still somewhat buggy and not as full-featured as it needs to be to be useful for long-term or complex projects.

Survey to you By Daniel Rada

Comments: I did not have a good experience with this software, it may be a problem with the current version or in the coding of it. however, it is a good proposal to implement surveys via the web in your company locally.

Pros:

Free and Open source is the most emphasized of this application, colorful and functional. In the business environment have a feedback with your employees, suggestions, concerns is of utmost importance to improve the work environment !.

Cons:

I had many problems when implementing this software in my work !. It was a clean and simple installation in UNIX environment, without problems in databases or libraries. But when creating surveys the creation of groups and users is a bit complicated! Once the accounts were created and published, many problems occurred when both the send and the commit occurred. The application was blank for several minutes before throwing some kind of error !.

the right survey software for small companies

Comments: we use lime survey when we have small studies with the ease of use project managers work independently with it

Pros:

its easy to install in our server unlike the voxco command center that we use for the same purpose

Cons:

it does not work with the same efficiency as voxco for complexe studies with multiple filtres and quotas .