18 years helping Canadian businesses
choose better software
About Flex Surveys
We offer 100% Confidential Employee Engagement Surveys, managing all aspects from design to analysis.
The interface allows the surveys to be easily administered by our staff and allows employees to intuitively respond.
Its price is high, it is preferable that the price be lower than that.
Filter reviews (52)
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Filter reviews (52)

Detailed Employee Feedback
Comments: Reliable tool for collecting and analysing employee feedback to drive meaningful changes.
Pros:
I used it to gather anonymous employee feedback, and the detailed reports helped us identify areas for improvement in the workplace.
Cons:
Customizing the survey design could be more user-friendly, but the insights were worth it.
A Powerful Tool for Tailored Data Collection with Some Setup Challenges.
Comments: Flex Surveys offers flexibility, customization, adaptive questioning, and real-time analytics for tailored data collection. However, setup and management can be complex, requiring additional time and effort. However, the benefits of precise data make the experience worthwhile.
Pros:
They offer customizable, adaptable, and real-time insights, ensuring relevant data collection and convenience for respondents. They integrate with other tools for an enhanced research experience.
Cons:
It's complexity, customization, and adaptive features may increase costs and effort, while ensuring a consistent experience across multiple platforms can be challenging.
My flex survey review.
Comments: I have had a neutral experience with flex surveys.
Pros:
I liked that you can make money for giving your opinion.
Cons:
I disliked that they didnt pay much and it took a long time.
Actionable Recommendations for Employee Engagement
Comments: I wholeheartedly recommend Flex Surveys for their insightful data analysis and actionable feedback, which helped our organization significantly improve employee satisfaction and productivity.
Pros:
With Flex Surveys, we received actionable recommendations, not just data/results from our employee engagement survey. This has enabled our organization to drive meaningful changes based on the results that were communicated when we received our personalized presentations.
Cons:
I appreciate how Flex Surveys constantly pushes our organization to think deeply about every aspect of our workplace's employee engagement, ensuring no detail goes unnoticed.
Flex Surveys Rule
Comments: Flex surveys overall are a great way to feel free, open and honest about feedback. It offers the feeling of openly discussing work topics, that someone might avoid in any group layout.
Pros:
The surveys can be accessed from any device. They are customized to fit different employees, and give you a sense of a tailored survey. Employees can be completely honest on the surveys, because they complete them on their own time and privately.
Cons:
The participation might have a low rate, and not offer an accurate account of the survey population.
Flex Surveys Review
Comments: Overall the experience has been positive with Flex. Will need to use it more though
Pros:
What I like the most about Flex Surveys are the employee engagement surveys
Cons:
What I like the least about Flex is the length of some of their surveys
Amy's review
Pros:
Flex Surveys is great! It is able to improve workplace engagement/satisfaction.
Cons:
Nothing. I enjoy the aspect of Flex Surveys. It helps impact workplaces.
ILWR - Review
Pros:
Flex Surveys is very responsive and easy to work with. It helps a great deal in how the steps are worked out for completion from start to finish. The report also provided us with great insight into our company and where we can make improvements.
Cons:
Flex was great to work with and I can't think of anything I didn't like about working with Flex to complete our annual Employee Satisfaction Survey.
Easy to Implement & Fully Managed Service
Pros:
They make your life easy by handling all the time-consuming aspects of your Employee Engagement Survey rollout.
Cons:
Flex Surveys has completely surpassed our expectations.
Amazing. -Amazing- Amazing
Pros:
A more than wonderful program for conducting surveys among employees for their participation in decision-making in the company, which is very useful in analyzing the results.
Cons:
Its price is high, it is preferable that the price be lower than that.
Great Partners in Employee Engagement
Pros:
Flex Surveys has been instrumental in our employee engagement initiatives. Their surveys are insightful, and the customer support is outstanding.
Cons:
I highly recommend their services. Truly great partners!
Insightful Employee Engagement Surveys
Pros:
Flex Survey is an absolute pleasure to work with! They are very insightful and knowledgeable about Employee Engagement Surveys, and they are highly responsive and helpful in guiding us and supporting us every step of the way.
Cons:
We've been using them for years and couldn't imagine working with anyone else!
Responsive Support and Strategic Insight into Survey Results
Pros:
Flex is the best survey provider we have ever used. They have repeatedly offered us expert advice, incredibly responsive support and strategic insight into all our survey initiatives. The account managers do all the leg work for us and have consistently incorporated our wants and unique needs into the make-up, launch and roll-out of results.
Cons:
Flex has exceeded our expectations and we highly recommend their services.
Valuable Insights Into Employee Engagement
Pros:
Flex Surveys was a game changer for our organization. Their expertise and exceptional service helped us gain valuable insights into employee engagement and improve our workplace.
Cons:
Highly Recommend their Employee Engagement services!
Comprehensive Survey Process, Actionable Insights
Pros:
The team at Flex Surveys is excellent. They were supportive throughout the entire process, ensuring our engagement survey ran smoothly. Their survey was comprehensive, providing us with meaningful data to improve our workplace. Our employees appreciated the ease of use and we valued the actionable insights.
Cons:
Flex Surveys has exceeded our expectations.
Comprehensive and Well-designed Surveys
Pros:
Thanks to Flex Surveys, we gained a better understanding of our employees' needs and can take targeted actions to enhance their engagement.
Cons:
Their surveys are comprehensive, well-designed, and easy to administer.
Great for Pulsing Employee Engagement
Comments: Whether you have a current solution or are currently using another in-house or competitor tool, it's worth giving Flex Surveys a chance. We're glad we did.
Pros:
The interface allows the surveys to be easily administered by our staff and allows employees to intuitively respond.
Cons:
We are very pleased and have not yet discovered a drawback - there are still features of the tool we are discovering.
Hands-Off Approach to Employee Surveys
Pros:
We have used Flex Surveys for two consecutive years to deliver our Employee Engagement Survey. In addition, we will be using the firm to roll-out a 360 degree performance feedback program. We have been thoroughly impressed by the level of quality and service. The team is friendly, competent, and organized. In addition, they have gone above and beyond by building a customized tool to help us record actions resulting from the survey. They make the process easy to administer, allowing me to take a hands-off approach and saving me valuable time. They even provide training sessions to our managers on how to interpret the reports.
Cons:
I can’t say enough good things about Flex Surveys and highly recommend them to any company!
Simple Surveys, Insightful Reporting
Pros:
On Side Restoration appreciates the format and ease by which our company receives customer service feedback via Flex Surveys. The team is quick to respond back to my emails and phone calls, and are always reliable with providing more detailed reports when conducting our quarterly reviews. Based on Flex’s recommendations, we simplified our surveys which resulted in higher participation rates and more sound data. Not only are their reports easy to understand, and provide the insights that we are seeking, but the company always figures out a way to work within our budget.
Cons:
Flex Surveys are a valuable extension to our small marketing team; they regularly make my job easier and help me to shine even brighter as manager.
Extremely Knowledgeable & Provides Expert Guidance
Pros:
"We have had the privilege to have the support of Flex surveys for two consecutive employee engagement surveys. They were extremely knowledgeable and provided expert guidance on best practice for both our initial and follow-up survey. The Team was responsive and provided quick turn around for our change requests. I would highly recommend Flex not only for their orientation and administration of surveys but also for their comprehensive reporting package. The customization they provided offered our leaders great insight on where to begin for action planning on survey results. "
Cons:
I could not recommend a team more highly from initial discovery conversations through final results.
Flex Surveys are complicated...
Comments: FlexSurveys is great if you can understand how to use it.
Pros:
Flex Surveys has a lot of great features. It also helps me look for new employees. In that regard, it's the best software/website in its field.
Cons:
It is very complicated and hard to understand, I looked up several YouTube Tutorials to try to use this program. Because I couldn't understand how to use it, I uninstalled the application.
Flex Surveys Response
5 years ago
After reviewing your feedback it seems you are confusing our "service" with a competitor's "software". Our service model is designed to avoid the frustrations described; as all the main competitors within the Engagement Survey Industry utilize 'Do-It-Yourself Software' in their models. This reliance on software makes the learning process very intensive and a challenge to use their platforms effectively. In contrast, our 'Service Based Model' ensures that we handle all the details of the project. Our account managers oversee every aspect of the project from the questionnaire,to the online survey and all required reporting. We hope that you take the time to review your posting and apply it to the appropriate software that you utilized. Furthermore, if you are looking for a better experience we would be happy to provide a DEMO for our platform for your needs. Just email us at [email protected] and one of our account managers will answer any questions. Best Regards, The Flex Team
Valuable Surveys & Reporting
Pros:
Flex Surveys is a valuable business resource we have invested in. We had not completed staff surveys prior to my arrival in 2015 and the business is 40 years old. I am really satisfied with how Flex handled our account, they worked very closely with me to create a tailored Survey for our employees that really touched on the areas that were interested in receiving feedback about. The survey also allowed for weighted comments.
Cons:
I am very satisfied with Flex Surveys service.
Simple & Easy to Implement
Pros:
I have used Flex in three different organizations and would recommend them because 1) the personal attention provided by the Account Managers, 2) how simple the program is to implement, and 3) the phenomenal reporting and graphics that makes it simple to identify improvement areas in your organization.
Cons:
Taking on the task of performing an employee engagement survey can feel like a daunting task, Flex Surveys makes the process simple and easy to implement.
Full Support & Expert Service
Pros:
Flex Surveys has supported not only the administrative burdens from previously facilitating our surveys internally but I can rely on their expertise for benchmarking and best practice when developing our surveys, thereby elevating our process and outcomes. The team is highly responsive to issues and professional throughout the survey design to analysis cycle.
Cons:
A real value in outsourced product from a company that is top notch in their service approach.
Detailed Reports & Exceptional Turnaround Time
Pros:
Our organization had been performing engagement surveys for several years, and when we began using Flex Surveys it allowed for greater data and understanding of our employee responses through the detailed reports and expertise from their staff.
Cons:
Flex Surveys did an outstanding job with turnaround times on information which allowed our HR Team to spend more time on meeting with staff and leadership and action planning activities.